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Journal : As-Syirkah: Islamic Economic

Analisis Program Keluarga Harapan (PKH) Dalam Upaya Penanggulangan  Kemiskinan Nuraulia, Ridela; Purbaningrum, Dini Gandini; Nurhadi, Salma Putri
As-Syirkah: Islamic Economic & Financial Journal Vol. 2 No. 2 (2023): As-Syirkah: Islamic Economic & Financial Journal 
Publisher : Ikatan Da'i Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56672/dswjfn20

Abstract

The Family Hope Program (PKH) is a government policy program that seeks to eradicate poverty. This program is distributed from cities and villages throughout Indonesia. By looking at this PKH policy can reduce poverty. This article aims to see how far the program plays a role in reducing poverty. This research uses descriptive qualitative method. The results of this study indicate that the program has been running smoothly, marked by socialization, program supervision, and program implementation which is carried out regularly. Keywords: Poverty, Policy Analysis, Family Hope Program
Implementasi Aplikasi SP4N-LAPOR! dalam Pengelolaan Pengaduan Masyarakat di Dinas Komunikasi dan Informatika Kabupaten Tangerang Nurhadi, Salma Putri; Purbaningrum, Dini Gandini; Nuraulia, Ridela
As-Syirkah: Islamic Economic & Financial Journal Vol. 2 No. 2 (2023): As-Syirkah: Islamic Economic & Financial Journal 
Publisher : Ikatan Da'i Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56672/qt66kj55

Abstract

SP4N-REPORT! (National Public Service Complaint Management System - People's Online Aspiration and Complaint Service), which is a service for conveying all community aspirations and complaints through several complaint channels. The aim of this research is to find out an overview of the implementation of the SP4N-LAPOR Application! in managing public complaints at the Tangerang Regency Communication and Information Service which has been implemented as a public service innovation so far. The research method uses a qualitative descriptive method with an approach in the form of literature study or literature study, through a collection process obtained from various sources including journals, books, documentation, the internet and libraries. Meanwhile, the type of data in this research is secondary data, namely data obtained indirectly, namely taking data from journals related to research. The research results show that the SP4N-LAPOR Application program in providing convenience to public complaint services as access for the community in conveying aspirations, requests for information on government performance and improving the quality of public services at the Tangerang Regency Communication and Information Service has been running well. Proven through several applications by providing evaluations, collaboration with other institutions such as LSN, subscribing to big data software, and creating a special complaint management structure, with the aim of increasing responsiveness and quality in managing complaints from the public.