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All Journal Adi Widya : Jurnal Pengabdian Masyarakat Community Development Journal: Jurnal Pengabdian Masyarakat AKMENIKA Jurnal Ilmu Manajemen Retail Universitas Muhammadiyah Sukabumi (JIMAT UMMI) Jurnal Pengabdian Masyarakat Nusantara ADMA: Jurnal Pengabdian dan Pemberdayaan Masyarakat International Journal of Management Science and Information Technology (IJMSIT) Islamic Banking : Jurnal Pemikiran dan Pengembangan Perbankan Syariah Seandanan: Jurnal Pengabdian pada Masyarakat Journal of Management and Digital Business Penamas: Journal of Community Service PROGRESIF Empowerment Journal UBMJ (UPY Business and Management Journal) Jurnal Ilmu Kesehatan dan Gizi Karunia: Jurnal Hasil Pengabdian Masyarakat Indonesia Jurnal Manajemen dan Bisnis (J-Mabis)
Ilham Karin Rizkiawan
Universitas 'Aisyiyah Surakarta
Agriculture, Biological Sciences & Forestry Arts Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Engineering Health Professions Languange, Linguistic, Communication & Media Nursing Public Health Social Sciences Other

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PENGARUH KUALITAS PELAYANAN DAN KEPERCAYAAN TERHADAP LOYALITAS PELANGGAN PADA BANK SYARIAH INDONESIA CABANG VETERAN SURAKARTA ilhamkarin ilhamkarin
Jurnal Ilmu Manajemen Retail Universitas Muhammadiyah Sukabumi Vol. 3 No. 1 (2022): Jurnal Ilmu Manajemen Retail (JIMAT) Universitas Muhammadiyah Sukabumi
Publisher : Fakultas Ekonomi Universitas Muhammadiyah Sukabumi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37150/jimat.v3i1.1487

Abstract

This study aims to analyze the influence of service quality, trust to customer loyalty at Bank Syariah Indonesia Veteran Surakarta Branch. The sample in this study amounted to 100 customers of Bank Syariah Indonesia Veteran Surakarta branch. Bank using a questionnaire for data collection. The sampling technique is a non probability sampling method. Data analysis techniques using multiple linear regression analysis. The results of this study indicate that: Service quality, trust have a significant influence on customer loyalty.
Kelelahan Emosional, Efikasi Diri, Kepemimpinan, dan Komitmen Organisasional di Puskesmas Lendah II Latifah Putranti (SINTA ID: 6712751); Zuhani Dwi Prasetyo; Pradita Nindya Aryandha; Ilham Karin Rizkiawan
UPY Business and Management Journal (UMBJ) Vol. 2 No. 1 (2023): UBMJ (UPY Business and Management Journal)
Publisher : Department of Management, Universitas PGRI Yogyakarta.

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (316.212 KB) | DOI: 10.31316/ubmj.v2i1.4288

Abstract

Tujuan: Penelitian ini mempunyai tujuan untuk menguji pengaruh kelelahan emosional, efikasi diri, dan kepemimpinan terhadap komitmen organisasi pada karyawan puskesmas Lendah II. Metodologi: Pendekatan penelitian ini menggunakan metode kuantitatif, dengan populasi 36 karyawan di Puskesmas Lendah II dengan pengolahan data menggunakan analisis PLS (Partial Least Square) dan menggunakan software WARP PLS 7.0. Temuan: Hasil penelitian ini menunjukkan bahwa variabel efikasi diri dan kepemimpinan berpengaruh positif terhadap komitmen organisasi. Sedangkan kelalah emosional tidak berpengaruh terhadap komitmen organisasi. Orisinalitas: Faktor pandemi menuntut karyawan untuk bekerja lebih ekstra dan dibutuhkan komitmen organisasi yang kuat untuk bertahan di sebuah organisasi. Komitmen organisasi karyawan tidak hanya dipengaruhi oleh faktor ekternal, ekplorasi lebih dalam bisa dipengaruhi oleh faktor internal kayawan seperti kelelahan emosioal dan efikasi diri
PELATIHAN DAN PENDAMPINGAN PENYUSUNAN LAPORAN KEUANGAN PADA ANGGOTA CARIMITRABISNIS.COM DI DAERAH JEBRES SURAKARTA Rony Adi Kurniawan; Ilham Karin Rizkiawan; Aulia Uswatun Khasanah
Empowerment Journal Vol. 1 No. 1 (2021): September
Publisher : Universitas 'Aisyiyah Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (194.18 KB) | DOI: 10.30787/empowerment.v1i1.754

Abstract

Carimitrabisnis.com merupakan sebuah platform yang berisi kumpulan UMKM, rata-rata pemilik usaha masih tergolong muda dan masih minim pengalaman usaha sehingga masih memerlukan bimbingan, salah satunya dibidang keuangan. Berdasarkan latar belakang tersebut maka tim pengabdian masyarakat dari Program Studi Manajemen Retail Universitas 'Aisyiyah Surakarta memberikan sosialisasi informasi, pelatihan dan pendampingan laporan keuangan. Pengabdian Masyarakat ini menggunakan pendekatan pelatihan dan pendampingan partisipatif. Materi laporan keuangan ini didasarkan pada diskusi yang sebelumnya dilakukan oleh tim kepada anggota carimitrabisnis.com.
SOSIALISASI DAN PELATIHAN PENINGKATAN PRODUKTIVITAS DAN PENGEMBANGAN PRODUK UMKM DI DESA KARANGMALANG SRAGEN Ilham Karin Rizkiawan; Frendy Wibowo; Dela Puspitasari
Empowerment Journal Vol. 3 No. 1 (2023): Maret
Publisher : Universitas 'Aisyiyah Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30787/empowerment.v3i1.1131

Abstract

ABSTRAK UMKM di Sragen semakin banyak dari sektor agribisnis,fashion dan kuliner sehingga persaingan antara penjual atau produsen sangat ketat. Para produsen harus memiliki ilmu manajemen dalam mengelola bisnisnya seperti manajemen pemasaran, manajemen SDM,manajemen oprasional dan manajemen keuangan, semua harus saling berkesinambungan dan dengan manajemen yang baik akan membuat bisnis semakin lebih kuat dan semakin ter koordinasi secara profesional . Di desa Karangmalang Sragen sudah memiliki UMKM yang paling banyak di bdang Fashion dan di pasarkan di area Sragen dan sekitarnya. Akan tetapi UMKM tersebut memiliki masalah dengan legalitas produk yang belum terdaftar secara sah dan berbadan hukum serta masalah label pada kemasan yang kurang menarik, segmen pasar yang masih sempit, masalah keuangandan pengembangan produk. Maka dari itu kami ingin membantu menyelasaikan masalah- masalah tersebut agar produk ini dapat berkembang dan berkemajuan. Selain itu, pengelolaan sumber daya yang ada akan kita maksimalkan agar dapat mendongkrak penjualan dan menambah pendapatan UMKM yang berada di desa Karangmaang Sragen tersebut. Kata kunci : UMKM, produktivitas, pengembangan produk
Pelatihan Kewirausahan melalui Strategi Marketing Mix di Desa Kedawung Sragen Ilham Karin Rizkiawan; Fahman Hadi Fahman; Doni Hermansyah
Seandanan: Jurnal Pengabdian Pada Masyarakat Vol. 3 No. 1 (2023): Seandanan: Jurnal Pengabdian pada Masyarakat
Publisher : Fakultas Ilmu Sosial dan Ilmu Politik Universitas Lampung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23960/seandanan.v3i1.56

Abstract

Pada pengabdian ini saya akan mengedukasi tentang strategi marketing mix yang tidak hanya membahas harga tetapi juga  strategi ini merupakan perpaduan dari faktor-faktor penting yang ada di dalam pasar itu sendiri.  Maka dari itu perlu faktor faktor marketing mix dalam memasarkan sudah berkembang terbagi menjadi product (produk), price (harga), promotion (promosi), place (tempat), people (orang),process (proses),dan physical evidence (fasilitas fisik). Ketujuh faktor ini wajib diperhatikan dalam menyusun strategi pemasaran. Untuk itulah rangakaian program pengabdian kepada masyarakat ini dilakukan untuk mengedukasi  UMKM di Desa Kedawung,Sragen dalam melakukan penjualan dengan strategi marketing mix. Mitra dalam kegiatan ini adalah anggota UMKM Desa Kedawung, Sragen. Anggota pelatihan sejumlah 30 orang dan pengelola usaha juga relatif masih muda berumur 23-35 tahun. Usaha yang dijalankan rata-rata bergerak dibidang kuliner dan fashion. Umur usaha rata-rata antara 8 bulan - 2 tahun
Pengaruh Penggunaan Foodstagram Endorsement Terhadap Buying Interest Pada Followers Instagram Kuliner Solo Ilham Karin Rizkiawan; Aulia Uswatun; Latifah Putranti; Doni Hermansyah
Akmenika: Jurnal Akuntansi dan Manajemen Vol. 20 No. 2 (2023): AKMENIKA
Publisher : Universitas PGRI Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31316/akmenika.v20i2.5334

Abstract

Instagram is widely used by social media users. The level of trust of Instagram followers especially in the culinary sector is very dependent on recommendations from the accounts they followed, so many business people endorse Instagram accounts that have many followers to promote their culinary businesses. This study aims to determine the effect of the dimensions of visibility, credibility, attractiveness,and strength on the buying interest of followers of culinary Instagram accounts in the city of Solo.This research includes quantitative research with a survey approach. The sample in this study was 150 culinary followers in the city of Solo and the sampling technique used was the purposeful Sampling method. The technique for analyzing data in research used reliability testing, validity testing, and multiple linear regression. The results of the study showed that the visibility variable had no significant positive effect on buying interest, while the variables of credibility,attractiveness,strength have a significant positive effect on buying interest.The suggestion in this research is that the culinary foodstagram account admin needs to pay attention to credibility when providing honest and appropriate reviews so that potential consumers do not feel disappointed if what is displayed in the content does not match what is reviewed
PELATIHAN DAN PENDAMPINGAN PENYUSUNAN LAPORAN KEUANGAN PADA ANGGOTA CARIMITRABISNIS.COM DI DAERAH JEBRES SURAKARTA Rony Adi Kurniawan; Ilham Karin Rizkiawan; Aulia Uswatun Khasanah
Empowerment Journal Vol. 1 No. 1 (2021): September
Publisher : Universitas 'Aisyiyah Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30787/empowerment.v1i1.754

Abstract

Carimitrabisnis.com merupakan sebuah platform yang berisi kumpulan UMKM, rata-rata pemilik usaha masih tergolong muda dan masih minim pengalaman usaha sehingga masih memerlukan bimbingan, salah satunya dibidang keuangan. Berdasarkan latar belakang tersebut maka tim pengabdian masyarakat dari Program Studi Manajemen Retail Universitas 'Aisyiyah Surakarta memberikan sosialisasi informasi, pelatihan dan pendampingan laporan keuangan. Pengabdian Masyarakat ini menggunakan pendekatan pelatihan dan pendampingan partisipatif. Materi laporan keuangan ini didasarkan pada diskusi yang sebelumnya dilakukan oleh tim kepada anggota carimitrabisnis.com.
Analisis Kepuasan Penggunaan Layanan Telemedicine Muhlizardy Muhlizardy; Ilham Karin Rizkiawan; Nannyk Widyaningrum; Husnaa Dian Puspita; Yunuarti Yunuarti
Jurnal Ilmu Kesehatan dan Gizi Vol. 1 No. 3 (2023): Juli: Jurnal Imu Kesehatan dan Gizi
Publisher : Pusat Riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jikg.v1i3.1839

Abstract

Telemedicine, as a form of evolution in the field of health services, has emerged as a response to the challenges and opportunities arising from advances in information and communication technology (ICT). In the era of globalization and digitalization, the concept of telemedicine has revolutionized the way medical services are provided, providing broader, more efficient, and innovative access to healthcare. The purpose of this study was to determine the relationship between service quality and satisfaction among telemedicine users in Surakarta City. This research method is a quantitative descriptive method by distributing online questionnaires (google form). The population in this study are telemedicine users in the Surakarta City area. While determining the number of samples using the Lemeshow formula with a sample of 96 respondents. The results showed that most of the respondents were aged 36-45 years (30.2%), female (51%). The education level of the majority of respondents graduated from high school or equivalent (31.2%). The level of employment of civil servants and self-employed (18.8%) and the activity that is often used is to consult a doctor (66.7%). A total of 3 - 4 times using telemedicine a total of 42.7%. While the results of the description of the quality of services provided are in the good category (72.9%) and the description of satisfaction is in the satisfied category (66.7%). The conclusion in this study is that there is a relationship between service quality and satisfaction with the use of telemedicine services indicating a significant and positive relationship (p value = 0.000).
Consumer Behavior in Omnichannel Retail Uswatun Khasanah, Aulia; Karin Rizkiawan, Ilham; Hadi Utomo, Fahman; Yuniarti, Uli; Sari Dewi, Multi
International Journal of Management Science and Information Technology Vol. 3 No. 2 (2023): July - December 2023
Publisher : Lembaga Otonom Lembaga Informasi dan Riset Indonesia (KITA INFO dan RISET)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35870/ijmsit.v3i2.1541

Abstract

Retail industry has undergone significant changes in the digital era, with companies offering multiple channels for shoppers to purchase goods. As a result, consumers now have more options to make shopping decisions. This study aims to examine how consumers behave when buying goods from a retail store that has multiple channels. The research method used was qualitative, and the sample size consisted of 11 fashion product consumers. The results showed that most of the respondents preferred to use online platforms to purchase fashion products. They used these platforms to check for discounts, promotions, and product information. However, they still made purchases offline when attractive offers were available, or to ensure that the product matched their expectations.
Pintar Finansial dengan Fintech: Membangun Ketahanan Keuangan Usaha Mikro Kecil dan Menengah Melalui Program Literasi untuk Mencegah Korban Pinjol Aisah, Nurul; Rizkiawan, Ilham Karin; Hermansyah, Doni
ADMA : Jurnal Pengabdian dan Pemberdayaan Masyarakat Vol 4 No 2 (2024): ADMA: Jurnal Pengabdian dan Pemberdayaan Masyarakat
Publisher : LPPM Universitas Bumigora

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30812/adma.v4i2.3451

Abstract

The aim of this community service is to increase MSMEs' understanding of Fintech by providing literacy to build the financial resilience of MSMEs so that they do not get caught in Illegal Online Loan fraud. Adaptation to technological developments requires people to be smart about their finances. The partners of this service are the MSMEs of Gergunung Klaten Village, with 41 participants. The main problem faced by MSME partners in Gergunung Klaten Village is the lack of technological and financial knowledge among Gergunung Klaten Village MSMEs and the frequent offers of online loans, even though their knowledge, especially regarding FinTech, is still low, so they have the potential to become victims of illegal loans. This community service is focused on fintech literacy, which plays an important role in efforts to mitigate the risk of Online Loan victims. Through a service approach that involves counseling and providing clear and accurate information, MSME services and development can be empowered to make smarter financial decisions and be aware of the risks and benefits of fintech services, especially in the case of Online Loan. The methods used are counseling, prevention of illegal borrowing, and services, as well as developing the needs of MSMEs by simulating the use of fintech. The results of this service are able to increase fintech literacy and public awareness of the dangers of illegal Online Loan. With a better understanding of fintech and Online Loan, people, especially MSMEs, have the tools to make smarter financial decisions and reduce the risk of fraud. This effort contributes to the formation of a society that is more financially empowered and smarter when making transactions via financial technology platforms.
Co-Authors Aisah, Nurul Aulia Uswatun Aulia Uswatun Khasanah Dela Puspitasari Doni Hermansyah Fahman Hadi Fahman Hadi Fahman Fahman Hadi Utomo Farid Muhammad Rofifudin Frendy Wibowo Hadi, Fahman Hermansyah, Doni Husnaa Dian Puspita Muhlizardy Muhlizardy Nannyk Widyaningrum NUR RAHMAWATI Nuralamsyah, Dicky Nurul Aisah Pradita Nindya Aryandha puspita, dela Putranti, Latifah Rony Adi Kurniawan Sari Dewi, Multi Sholeha, Antik Syifa Salsabila, Najla Utomo, Chandra Wisnu Yuniarti, Uli Yunuarti Yunuarti Zuhani Dwi Prasetyo