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Fajri Rakhmat Umbara
Fakultas Sains Dan Informatika Universitas Jenderal Achmad Yani, Cimahi, Indonesia
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Journal : METIK JURNAL

 1 
Evaluasi dan Perancangan Ulang UI/UX Aplikasi GoDentist Menggunakan Metode Double Diamond Susilowati, Merliana Tri; Umbara, Fajri Rakhmat; Ilyas, Ridwan
METIK JURNAL (AKREDITASI SINTA 3) Vol. 9 No. 2 (2025): METIK Jurnal
Publisher : LPPM Universitas Mulia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47002/vxk3f002

Abstract

GoDentist is a teledentistry application that supports dental healthcare services. Based on initial observations and evaluations using the User Experience Questionnaire (UEQ), issues were identified in the aspects of perspicuity, dependability, and novelty, such as monotonous design, confusing navigation, and features that did not meet user expectations. This study aims to evaluate and redesign the user interface (UI/UX) of the GoDentist application using the Double Diamond method, which consists of four stages: Discover, Define, Develop, and Deliver, integrated with UEQ and A/B Testing. The evaluation involved 100 respondents aged 15–58 years, the majority of whom were 18–35 years old with adequate digital literacy. Initial results showed low scores in perspicuity, dependability, and novelty. After redesign and prototyping, novelty increased from 0.49 to 1.62, perspicuity from 0.57 to 1.75, and dependability from 0.76 to 1.91. A/B Testing revealed that 59.08% of respondents preferred the new design. These findings indicate that integrating the Double Diamond method with UEQ and A/B Testing can significantly enhance user experience perceptions in terms of both aesthetics and functionality.
Co-Authors -, Agus Komarudin -, Ridwan Ilyas Adam, Marcellino Ade Kania Ningsih Aditya Bahrul 'Alam, Moch Aditya, Aldy Adzani, Nadhif Nurul Fajri AGIEL FADILLAH HERMAWAN Agri Yodi Prayoga Ahsin Fauzi Aldi Sidik Permana Anwar Fauzi, Mochammad Ardiyansyah, Muhamad Salman Ashaury, Herdi Asrul Badar, Ahmad Cepi, Gan Dava Maulana, Muhammad Delfany Arcadia Valeska Destiyanti, Fitri Dewi Kartika Sari Dewi, Wulan Dian Nursantika Drl, Indra Raja Ella Wahyu Guntari Erna Sesarliana* Fadhilahsyah Ramadhan, Muhammad Diky Faiza Renaldi Fauzan, Ariq Febriansyah Istianto, Andrian Ferdiansyah Ferdian FERDIANSYAH, ALDOVA fery bayu aji FIQRI FAKHRUL GUNAWAN Firmansyah, Rolan Fitri Nurbaya Gestavito, Rio Ginanjar Rahayu Gita Mahesa Hadiana, Asep Id Hasna, Aisyah Nur Hendro, Tacbir Herdi Ashaury Hidayat, Ferdian Afza Hidayat, Mazid Hidayatulah Himawan Hovi Sohibul Wafa Hovi Hovi, Hovi Sohibul Wafa Ilham Danoppati Junior, Rifqi Pratama Kahfi, Muhammad Dzatul Kasyidi, Fatan Kharis Pratama, Adam Kharisma Jevi Shafira Sepyanto Krisdianto Sitanggang, Sari Levi Sabili, Naufal Lio Wilianto Mazid Hidayat Melina Melina Miftahul Falah Muhamad Ramdan, Muhamad Muhammad Ramdhani, Muhammad Nelsih Putriani Novi Hermansyah Nugroho, Akbar Satrio Nurul Sabrina, Puspita Nusantara, Madya Dharma Oktariansyah, Indro Abri Permana, Acep Handika Pujo Sulardi Puspita Nurul Sabrina Puspita Nurul Sabrina Puspita Nurul Sabrina, Puspita Nurul Putra, Dion Revaldy Putri, Ika Rahmah Rachadian Novansyah Rahandanu Rachmat Reno Setiawan Rezki Yuniarti Ridwan Ilyas Salsabila Fajriati Romli Salsabila Salsabila, Salsabila Fajriati Romli Sapari, Albi Mulyadi Sepyanto, Kharisma Jevi Shafira SETIAWAN, YOSEP Shisi Prayesti Sigit Pratama Siti Aisah Sulardi, Pujo Susanti, Adisti Dwi Susilowati, Merliana Tri Syarifudin Yoga Pinasty Syarifudin Yoga Pinasty Tacbir Hendro Tacbir Hendro Pudjiantoro Tacbir Hendro Pudjiantoro Tacbir Hendro Pudjiantoro Tacbir Hendro Pudjiantoro Tacbir Hendro Pudjiantoro Tiara Rahmawati Tri Wijaya Permana Sidik Wibowo, Ditto Ridhwan Wilianto, Lio Wina Witanti Wina Witanti Yanuar, Muhammad Rizki Yazid, Rija Muhamad Yoga, Yoga Yulison Herry Chrisnanto