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The Citizen’s Charter as a Governance Innovation for Transparent and Accountable Village Services Sari, Risma; Irwan, Irwan; Barisan, Barisan; Lumintao, Jornie
Jurnal Studi Ilmu Pemerintahan Vol. 6 No. 1 (2025): JSIP: Jurnal Studi Ilmu Pemerintahan
Publisher : Department of Government Studies, Universitas Muhammadiyah Buton.

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35326/jsip.v6i1.7643

Abstract

Transparency and accountability are fundamental elements in achieving good governance and citizen-oriented public services. This study aims to evaluate the implementation of the Citizen’s Charter in enhancing transparency, accountability, and the quality of public services at the Lasiwala Village Office, Sidenreng Rappang Regency, Indonesia. The Citizen’s Charter represents an innovative governance tool designed to promote open information, clarify service standards, and strengthen community participation. Adopting a qualitative approach through in-depth interviews, observation, and document analysis, this study analyzed data using NVivo 12 Plus software. The findings indicate that the principles of the Citizen’s Charter, particularly transparency and efficiency, have begun to be integrated into village service delivery. However, several challenges remain, including limited human resources, insufficient socialization to citizens, and incomplete documentation of standard operating procedures (SOPs). The study highlights the need for capacity-building programs and the institutionalization of participatory mechanisms to sustain accountability in local governance. This research contributes to theoretical understanding of community-based accountability and offers a practical model for improving transparency and responsiveness in village-level public service systems.
Pengaruh Budaya Organisasi terhadap Kualitas Pelayanan Pegawai di Kantor Desa Puncak Harapan Kecamatan Maiwa Kabupaten Enrekang Herwinda, Herwinda; Sellang, Kamaruddin; Hardianti, Hardianti; Barisan, Barisan
SOSMANIORA: Jurnal Ilmu Sosial dan Humaniora Vol. 4 No. 3 (2025): September 2025
Publisher : Yayasan Literasi Sains Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55123/sosmaniora.v4i3.5295

Abstract

Organizational culture is a system of values and norms that apply in the work environment and influence how employees provide services to the community. This study aims to determine the extent of the influence of organizational culture on the service quality of employees at the Puncak Harapan Village Office, Maiwa Sub-district, Enrekang Regency, as well as to identify the factors that influence this organizational culture.This research uses a descriptive quantitative method, with data collection techniques through observation, questionnaires, and literature studies. The sample in this study consisted of 81 community members out of a total population of 487 people who had received services from the village office staff. The data obtained were analyzed using validity tests, reliability tests, and simple linear regression with the help of IBM SPSS version 26. The results of this study indicate that organizational culture has a significant influence on the service quality of employees at the Puncak Harapan Village Office, Maiwa Sub-district, Enrekang Regency. Based on the recap of the organizational culture variable, the percentage result of 70% falls into the “good” category, and the service quality variable also falls into the “good” category with a percentage of 68%. Meanwhile, the factors influencing organizational culture towards service quality resulted in 64%, which is also in the “good” category
Tantangan Peran Partisipasi Politik Perempuan dalam Pilkades 2021 di Desa Golowoi Kecamatan Cibal Barat Florentina Ndimung; Nurjanah Nonci; Barisan, Barisan
SOSMANIORA: Jurnal Ilmu Sosial dan Humaniora Vol. 4 No. 3 (2025): September 2025
Publisher : Yayasan Literasi Sains Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55123/sosmaniora.v4i3.6211

Abstract

Women’s political participation plays a crucial role in more accommodating and substantive decision making, specifically addressing women’s needs and promoting equality in general. Village head elections as an instrument of local democracy should provide an opportunity for women to compete for village leadership. However, in the 2021 village head election in Golowoi village, there where no female village head candidates. Women only served as voters, reflecting the low level of women’s political participation in leadership positions. This study aims to determine the factors that contribute to the lack of women running for office. This study used a qualitative descriptive approach, with data collection techniques including interviews, observation, and documentation. The result indicate that the main challenges to women’s political participation include a lack of political awareness, a patrilinear culture, a lack active support from family and community, domestic burdens, women’s lack of confidence and courage in running foe office, and the historical absence of female figures in Golowoi village. This study recommends the importance of collaboration between the village government, community leaders, an families encourage women to take on strategic roles, including running for village Head.
Local Political Dynamics in Village Head Elections in Damai Village, Sidenreng Rappang Regency, Indonesia Resky S, Muh Awalil; Mustanir, Ahmad; Barisan, Barisan; Ahmad, Jamaluddin; Jermsittiparsert, Kittisak
ARISTO Vol 12 No 1 (2024): Januari
Publisher : Universitas Muhammadiyah Ponorogo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24269/ars.v12i1.7637

Abstract

This study aims to determine the dynamics of local politics in the 2021 Election of Peaceful Village Heads in Sidenreng Rappang Indonesia. This research uses a qualitative descriptive method. Data collection techniques used were observation, interviews, field notes, and documentation. Resource persons were selected by purposive sampling. Data analysis namely data reduction, data presentation, and conclusions. Data analysis, namely data reduction, data presentation and conclusions displayed through Nvivo 12 Plus Software visualization. NVivo 12 Plus was chosen because it is capable of producing qualitative text data in the form of attractive data visualizations. The results of this study indicate that the local political dynamics that occurred in the Peace Village head election led to polarization in the village community structure. The election of the village head still leaves a mark in which there has been a rift in relations between the people who still have close family ties. The dynamics occur in three phases, namely pre-election, implementation of the election, and post-election. The behavior of the voting community in Damai Village is still dominated by the behavior of traditional voters. The occurrence of community polarization in Damai Village is the result of the political behavior of the people who are still traditional.
STRATEGI IMPLEMENTASI BANTUAN LANGSUNG TUNAI DALAM PENINGKATAN KESEJAHTERAAN MASYARAKAT (STUDI KASUS DI DESA SEREANG) Safitri, Vira; Mustanir, Ahmad; Barisan, Barisan
Moderat : Jurnal Ilmiah Ilmu Pemerintahan Vol 11 No 4 (2025): November 2025
Publisher : Program Studi Ilmu Pemerintahan FISIP Universitas Galuh

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25157/moderat.v11i4.5288

Abstract

This study aims to analyze the implementation strategy of Direct Cash Assistance(BLT) in improving community welfare, with a case study in Sereang Village,Maritengngae District, Sidenreng Rappang Regency. The BLT program is agovernment social intervention aimed at the poor and vulnerable as a form of socialprotection based on Village Funds. In its implementation, this program still faces anumber of obstacles such as inaccuracy of targets, low community participation insupervision, and not optimal data collection systems. This study uses a descriptivequalitative approach with George C. Edwards III's policy implementation theory,which includes four main indicators: communication, resources, executivedisposition, and bureaucratic structure. Data was collected through in-depthinterviews, observations, and documentation of village heads, village officials,hamlet heads, and communities receiving assistance. The results of the study showthat the BLT implementation strategy in Sereang Village is participatory andstructured, with the support of transparent public communication, adequate humanresources, and a positive implementation disposition. However, there are obstaclesin the form of not updating social data, the dependence of recipients on assistance,and lack of technical training for village officials. This study suggests strengtheningthe capacity of village bureaucracy, digitizing the data collection system, andeducating the public about the purpose of BLT as temporary assistance. With amore inclusive and responsive strategy, the implementation of BLT at the villagelevel is expected to be more effective in improving community welfare in asustainable manner.
COMMUNITY PARTICIPATION IN DEVELOPMENT PLANNING IN BULO WATTANG VILLAGE PANCA RIJANG DISTRICT SIDENRENG RAPPANG REGENCY Janna, Miftahul; Ramadhan, Muhammad Rohady; Barisan, Barisan
Gema Kampus IISIP YAPIS Biak Vol 20 No 2 (2025): "Gema Kampus" IISIP YAPIS Biak
Publisher : IISIP YAPIS BIak

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52049/gemakampus.v20i2.522

Abstract

This study aims to analyze the level of community participation in the development planning of Bulo Wattang Village and identify the factors that affect it. The research uses a quantitative method with data collection techniques through observation, questionnaires, and literature studies. The research sample of 94 respondents was determined by the Slovin formula. Data analysis was carried out descriptively and using simple linear regression. The results showed that the level of community participation was in the medium category with low details of information, high consultation, moderate collaboration, and fairly good implementation. The regression test showed that community participation had a significant effect on development planning with values of R = 0.704 and R² = 0.496. This study recommends increasing information transparency, strengthening education, and providing inclusive participation spaces to realize effective and sustainable development planning.