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All Journal Jurnal Riset Manajemen dan Bisnis (JRMB) Fakultas Ekonomi UNIAT Prosiding Seminar Nasional Teknoka Jurnal Sisfokom (Sistem Informasi dan Komputer) Jurnal Muara Sains, Teknologi, Kedokteran dan Ilmu Kesehatan Infotech: Journal of Technology Information Journal of Business and Audit Information System (JBASE) Jurnal Pengabdian dan Kewirausahaan JUSTIN (Jurnal Sistem dan Teknologi Informasi)
Henny Hartono
Universitas Bunda Mulia
Agriculture, Biological Sciences & Forestry Arts Humanities Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Engineering Environmental Science Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Public Health Social Sciences Other

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“PENGENALAN APLIKASI PEMBELAJARAN ONLINE (YUK LES) BAGI PARA SISWA DI RPTRA DHARMA SUCI” Mastan, Ignatius Adrian; Hartono, Henny; Loisa, Julia; Aristo, Julian; Honni, Honni; Carolina, Yanthi
Jurnal Pengabdian dan Kewirausahaan Vol 3, No 2 (2019): Jurnal Pengabdian dan Kewirausahaan
Publisher : Universitas Bunda Mulia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30813/jpk.v3i2.1867

Abstract

One way to improve students' academic and non-academic abilities is by taking tutoring. Tutoring is an effort to achieve maximum learning outcomes in accordance with the field of interest. In the era of technological revolution 4.0, we are always demanded to be up to date on their abilities in non-academic / soft skills such as video editing, programming, dance, music, multimedia, etc. Education 4.0 should be able to provide easy access to education and mobility in learning formal and non-formal fields. The application "Yuk Les" brings together the community / students who need private tutoring and people who have abilities in various non-academic fields based on Android. With this application, it is expected to facilitate the public in finding private lessons in accordance with the needs of the field of interest and opening new jobs for the community / students who have abilities in non-academic fields.  
DECISION SUPPORT SYSTEM PERUSAHAAN MANUFACTURING DALAM MENENTUKAN PEMASOK MENGGUNAKAN METODE ANALYTICAL HIERARCHY PROCESS Hartono, Henny; Andry, Johanes Fernandes; Liebe Imbing, Berliana Glorya; Gunawan, Catherine
Infotech: Journal of Technology Information Vol 5, No 2 (2019): NOVEMBER
Publisher : ISTEK WIDURI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37365/jti.v5i2.68

Abstract

Suppliers are one of the important things in purchasing activities of various needs for the company. Supplier selection is a multi-criteria problem that includes quantitative and qualitative factors. One method that can be used for supplier selection is the Analytical Hierarchy Process (AHP) method. This research was conducted at Manufacturing companies in relations with suppliers who will develop a partnership relationship between companies and suppliers. The purpose of this research is that the right supplier can help the company in increasing competitiveness that can increase company revenue. To help companies choose the right supplier, a decision support system is needed. The variables used in this paper are price, quality, service, delivery accuracy and quantity. The most determining criterion in selecting suppliers is the accuracy of delivery criteria, making these criteria a major factor in supplier selection. The results of this study are consistency in delivering goods on time and guaranteeing safety in guaranteeing the quality of a product.
ARSITEKTUR ENTERPRISE PADA BMKG DENGAN FRAMEWORK TOGAF ADM Hartono, Henny; Meylovsky, Rourentsia; Andry, Johanes Fernandes
Infotech: Journal of Technology Information Vol 6, No 2 (2020): NOVEMBER
Publisher : ISTEK WIDURI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37365/jti.v6i2.92

Abstract

As a government institution that performs tasks in the fields of meteorology, climatology, air quality and geophysics, BMKG (Meteorology, Climatology and Geophysics Agency) does not yet have an integrated information system to support each of its activities, such as instrumentation, engineering and calibration, observation, processing, dissemination, and service. The purpose of this study is to produce enterprise architecture design including business architecture, data architecture, technology architecture, and application architecture, and produce activity solutions and information system solutions that can help BMKG in developing its business processes. In this study, the framework of enterprise architecture design uses The Open Group Framework (TOGAF) with the Architecture Development Method (ADM) method. The results of this study, namely a proposed TOGAF model that is tailored to the business needs process of BMKG in designing enterprise architecture for IS / IT development.
PENERAPAN ITIL V3 DALAM EVALUASI CONTINUAL SERVICE IMPROVEMENT STUDI KASUS PADA PERUSAHAAN JASA TEKNIK Henny Hartono; Yanthi Carolina; Honni Honni; William Wijaya; Johanes Fernandes Andry
Infotech: Journal of Technology Information Vol 12, No 1 (2026): JUNI
Publisher : ISTEK WIDURI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37365/jti.v12i1.598

Abstract

The rapid development of information technology requires every organization, including engineering service companies, to provide quality, reliable, and sustainable services. However, in practice, various obstacles are often found, such as service delays, lack of standard documentation, and weak monitoring of IT service quality. This condition indicates the need for a systematic evaluation of information technology service management in order to achieve continuous improvement. One framework widely used internationally to support IT service quality improvement is ITIL V3. This research is motivated by the need for an evaluation method that is able to measure the level of CSI maturity in engineering service companies, while also providing an overview of the gap between actual conditions. Thus, the results of the study are expected to provide not only practical improvement recommendations for the research object, but also theoretical contributions in the development of CSI-based IT service governance evaluation methods. The main objective of the research is to evaluate the maturity level based on the ITIL V3 standard in engineering service companies. The proposed research method stages include several main steps, namely a literature study conducted to review previous theories and research related to ITIL V3 and CSI, the data collection stage through interviews, observations, to related parties in the Engineering services company, analysis of service maturity levels using the maturity level model, comparison of evaluation results to identify gaps. Fifth, the preparation of strategic recommendations in the form of a continuous improvement plan that can be implemented. The results of the study are a level of conformity of 1 to 3 with 4 parameters that meet the standards. Of the 31 parameters at each level, 9 received a maturity value of 1, 18 received a maturity value of 2, and no parameters received a maturity value of 4 or 5.
Co-Authors Adam Surya Wijaya Aristo, Julian Bernanda, Devi Yurisca Carolina, Yanthi Denny Sutanto Dwi Hosanna Bangkalang Gunawan, Catherine Hadi Winarto Haeraini, Dela Helen Pratiwi Honni, Honni Ignatius Adrian Mastan James Surya Seputro Johanes Fernandes Andry Jonathan Setiawan Julia Loisa Kevin Julian Liebe Imbing, Berliana Glorya Lydia Liliana Melvina Sesilia Meylovsky, Rourentsia Nico Fernando Seputro, James Surya William Wijaya Yanthi Carolina Yemima Monica Geasela Yemima Monica Geasela