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All Journal Jurnal Tapis : Jurnal Teropong Aspirasi Politik Islam Pendas : Jurnah Ilmiah Pendidikan Dasar JUPE : Jurnal Pendidikan Mandala MANAGERIA: Jurnal Manajemen Pendidikan Islam Sunan Kalijaga International Journal on Islamic Educational Research Quality
Erik Junaedi
Universitas Hasyim Asy’ari
Religion Humanities Education Law, Crime, Criminology & Criminal Justice Other

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Journal : quality

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Value-Based Crisis Management in Islamic Boarding School: A Model for Restoring Public Trust and Institutional Resilience Fitri, Nadya; Kiram, Syaiful; Junaedi, Erik; Firdaus, Hanif
QUALITY Vol 14, No 1 (2026): QUALITY
Publisher : Pascasarjana IAIN Kudus

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21043/quality.v14i1.37188

Abstract

Research in crisis management has predominantly focused on corporate and secular organizations, providing a limited understanding of how Islamic educational institutions manage crises and restore public trust. This study examines crisis typologies, crisis management strategies, and the role of religious values in crisis governance at Pondok Pesantren Darul Amin in Southeast Aceh. A qualitative case study approach was employed, with data collected through in-depth interviews with pesantren leaders, teachers, parents, and complemented by document analysis. The findings reveal three interconnected crisis typologies: internal crises that escalate into the public sphere; perception-based crises that are amplified through digital media; and structural crises that arise from changing societal expectations. Crisis responses are implemented through transparent communication, corrective actions, institutional learning, and the integration of the values of amanah, taqwa, ikhlas, and ukhuwah. This study proposes a Value-Based Crisis Management Model, demonstrating that religious values can function as strategic governance mechanisms that shape crisis responses, trust restoration, and institutional resilience. This extends the scope of conventional, communication-centered crisis management frameworks.
Co-Authors Fahkrurrazi Falah, Moh. Syamsul Firdaus, Hanif Fitri, Nadya Hanif Firdaus Hanuji Akbar Ismi Durrotul Mamlu’ah Junaidi, Erik Kiram, Syaiful Muhammad Syaikhul Basyir Nur Kholis Nur Saidah Syaiful Kiram Zainal Arifin