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All Journal Politik Indonesia: Indonesian Political Science Review Jurnal Sosial Ekonomi Kelautan dan Perikanan Jurnal Ilmu Administrasi: Media Pengembangan Ilmu dan Praktek Administrasi Jurnal Ketenagakerjaan Jurnal Ilmu Administrasi: Media Pengembangan Ilmu dan Praktek Administrasi TGO Journal of Community Development International Journal on Educational Issues (IJEI) Innovation Business Management and Accounting Journal
Muhammad Taufiq
Politeknik STIA LAN Jakarta, Indonesia
Agriculture, Biological Sciences & Forestry Arts Humanities Economics, Econometrics & Finance Education Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Mathematics Social Sciences Other

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The Catalyst of Change: Analyzing the Impact of Public Service Motivation on Proactive Work Behavior Muhammad Taufiq; Djony Harijanto
Innovation Business Management and Accounting Journal Vol. 2 No. 4 (2023): October - December
Publisher : Trescode Green Organization

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56070/ibmaj.v2i4.366

Abstract

In the face of complex societal demands, modern governance requires civil servants who move beyond passive compliance toward proactive behavior. This study investigates the relationship between Public Service Motivation (PSM) and proactive behavior among civil servants in East Java, Indonesia. Using a quantitative approach, data were collected from civil servants participating in professional development programs at the East Java Provincial Training Agency. The research model examines how the core dimensions of public service motivation—including attraction to policy-making, commitment to the public interest, compassion, and self-sacrifice—collectively and individually drive proactive actions in the workplace. The findings reveal that while public service motivation serves as a robust collective foundation for initiative, the dimensions do not influence behavior equally. A critical discovery of this research is that a normative commitment to the public interest stands as the primary catalyst for proactivity. While civil servants may possess high levels of compassion and a willingness to sacrifice, these emotional traits do not necessarily translate into self-initiated changes unless anchored by a strong sense of duty toward the collective good. Conversely, an interest in the technicalities of policy-making shows the least connection to proactive effort on the ground. These results underscore the importance of value-alignment in public administration. To overcome the "passivity trap" inherent in many bureaucracies, public sector organizations must move beyond technical training and focus on strengthening the mission-driven commitment of their workforce, ensuring that the desire to serve is effectively transformed into proactive, responsive excellence.
Optimizing Public Service Effectiveness through Digital-Based Archival Management at Bandung City Land Office Poppy Citra Luthfiya; Muhammad Taufiq
Innovation Business Management and Accounting Journal Vol. 3 No. 4 (2024): October - December
Publisher : Trescode Green Organization

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56070/ibmaj.v3i4.371

Abstract

Archival management is an important part in supporting the effectiveness of public services, especially in government agencies engaged in land administration. This study aims to analyze archival management at the Bandung City Land Office in supporting the effectiveness of public services. This study uses a qualitative descriptive method with data collection techniques through observation, archival, and literature studies. Data were obtained from archive and correspondence management activities at the Bandung City Land Office and supported by national and international references related to digital archive management. The results of the study indicate that archival management has been carried out through a systematic process of administration, recording, distribution, validation, and archiving of archival s. The implementation of digital systems such as E-Surat, E-Office, KKP, and SITATA helps improve the efficiency of land administration. Effective archival management has a positive impact on increasing the speed of service, information accuracy, administrative transparency, and public service accountability. However, obstacles still faced are the accumulation of physical archives, limited storage space, and human error in archival management. To overcome these obstacles, the Bandung City Land Office implemented the PDCA (Plan, Do, Check, Action) approach as an effort to continuously improve the quality of archive management. This study concludes that digital-based archival management can optimally improve the effectiveness of public services.
Beyond Time and Place: Why Autonomy Flexibility is the Real Driver of Engagement in the Public Sector Hari Nugraha; Muhammad Taufiq; Iin Agustina
Innovation Business Management and Accounting Journal Vol. 5 No. 1 (2026): January - March
Publisher : Trescode Green Organization

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56070/ibmaj.v5i1.374

Abstract

This research aims to explore the intricate relationship between Flexible Work Arrangements (FWA) and Job Engagement within the specific context of the public sector in Bandung, Indonesia. In an era of rapid digital transformation and evolving bureaucratic demands, understanding how work design influences civil servant motivation is crucial. This study employs a quantitative research design, deconstructing FWA into three distinct dimensions—time flexibility, place flexibility, and autonomy flexibility—while measuring job engagement through the components of vigor, dedication, and absorption. Data were systematically collected from 71 public sector employees through online surveys supported by field enumerators to ensure data integrity. The results of the multiple regression analysis reveal a significant paradigm shift in how engagement is cultivated in public organizations. Findings indicate that autonomy flexibility is the sole significant predictor of job engagement, specifically exerting a strong positive influence on dedication and absorption. Conversely, time and place flexibility were found to be statistically insignificant across all engagement dimensions. This suggests that for public sector employees, psychological empowerment and procedural control are far more valuable than logistical convenience. These results highlight that autonomy acts as a primary catalyst for public service motivation and proactive work behavior. Practically, government agencies are advised to transition from rigid compliance-based management to trust-based job redesigns that prioritize task autonomy to foster a highly focused and dedicated workforce.
Co-Authors Ade Suhendar Agun Gunandjar Sudarsa Darmawansyah Djony Harijanto Fikri Aditya Tri Andikaputra Hari Nugraha Hermita Hermita Iin Agustina Makhdum Priyatno Nur Afandi, Muhamad Nurfaiza Rahman, Fallya Nurliah Nurdin Nurliah Nurdin Poppy Citra Luthfiya R Luki Karunia Suzylah Sohaimi, Nor