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Analysis of User Satisfaction in Mobile Banking Applications: A Technology Acceptance Model Approach at BRI Manokwari Yammes Jonas Batkunde
Economics and Digital Business Review Vol. 7 No. 1 (2025)
Publisher : STIE Amkop Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37531/ecotal.v7i1.3696

Abstract

This study aims to determine the perceived ease of use and perceived usefulness on customer satisfaction of mobile banking application users at BRI Manokwari, partially and simultaneously. The study uses a quantitative approach; the research sample is 100 respondents (Lemeshow approach), the data analysis technique uses multiple linear regression, while the data collection technique uses Google Form, and the data processing uses the SPSS IMB 26 application. The results of the study show that ease of use has a positive and significant effect on customer satisfaction. Perceived usefulness does not have a positive and significant effect on customer satisfaction. Ease of use and perceived usefulness simultaneously have a significant effect on customer satisfaction. This shows that the easier banking services are to use and the greater the benefits perceived by customers, the level of customer satisfaction with BRI Bank services will also increase.
Transformasi Pendidikan Melalui Eksplorasi Teknologi Pada Kegiatan Pengabdian Masyarakat Di Kampung Bremi Distrik Manokwari Utara-Kabupaten Manokwari Yammes J. Batkunde; Irmawati Leppang; Joice Pangulimang
AMMA : Jurnal Pengabdian Masyarakat Vol. 3 No. 6 : Juli (2024): AMMA : Jurnal Pengabdian Masyarakat
Publisher : CV. Multi Kreasi Media

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Abstract

Educational transformation through technological exploration in society changes the paradigm and has a significant impact on the way people learn. It is important to clearly understand the aspects contained in educational transformation in technological exploration. Various technological literacies, both through online learning, distance learning, This transformation not only brings opportunities, but also challenges that require cooperation, innovation, and interesting learning experiences. The importance of understanding the implications of digital transformation in the way people learn is emphasized to face rapid technological changes. With technological advances, many changes will be brought, information that arrives so quickly, learning by the community that is easy to do anywhere and anytime because in today's era, technology has lived side by side with society.
Pemberian Bantuan Bencana Alam Tanah Lonsor Kampung Mbenti Distrik Minyambouw Zulkarnain; Lilis Indrayani; Yammes J Batkunde; Sabinus Rainer N. Chiristi; Engelbert Worabai; Samuel Mathias Dauth Menai; Melvi Marhaba; Melva Marhaba
AMMA : Jurnal Pengabdian Masyarakat Vol. 3 No. 10 : November (2024): AMMA : Jurnal Pengabdian Masyarakat
Publisher : CV. Multi Kreasi Media

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Abstract

This Community service activities "Provision of Natural Disaster Assistance for Landslides in Mbenti Village, Minyambaouw District" were carried out on July 1, 2024. The activity was carried out as a form of concern from lecturers and students of STMIK Kreatindo Manokwari for the victims of the landslide. The assistance distributed was in the form of basic necessities and clothing. The purpose of this community service activity is to help ease the material and moral burden of the victims of the landslide. The activity was divided into two stages, namely: fundraising and distribution of assistance. The results of providing assistance to the community were very happy and enthusiastic in receiving assistance and the victims were able to raise a new spirit in being active in the midst of the landslide that hit.
SOSIALISASI DAMPAK PENGGUNAAN AI UNTUK SISWA/I SMA YPK IMANUEL PASIR PUTIH Joice Pangulimang; Yuliana Sangka; Yammes J. Batkunde; Jennis Tonapa; Irmawati Leppang; Engelberth Worabai; Mardewi; Levina Marthina Rumaropen; Nirmala
AMMA : Jurnal Pengabdian Masyarakat Vol. 5 No. 3 : April (2026): AMMA : Jurnal Pengabdian Masyarakat
Publisher : CV. Multi Kreasi Media

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Abstract

The use of Artificial Intelligence (AI) technology has both positive and negative impacts on students. AI can help students understand lessons, summarize material, and also encourage student independence in learning. However, this convenience has the potential to make students dependent on AI and decrease critical thinking skills. Therefore, it is important to conduct outreach about the use of AI in schools, especially YPK Imanuel Pasir Putih High School. The methods used in this community service are lectures and question and answer sessions. This activity aims to provide students with an understanding and wisdom in using AI. The result of this PKM activity is to increase high school students' awareness of utilizing AI technology as a learning tool.