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All Journal Voices of English Language Education Society Santhet: (Jurnal Sejarah, Pendidikan Dan Humaniora) Budapest International Research and Critics Institute-Journal (BIRCI-Journal): Humanities and Social Sciences Jurnalistrendi: Jurnal Linguistik, Sastra dan Pendidikan
Jane Elvira Scipio
Universitas Kristen Indonesia Tomohon
Religion Arts Humanities Economics, Econometrics & Finance Education Environmental Science Languange, Linguistic, Communication & Media Social Sciences Other

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The Effect of Customer Satisfaction on the Service at Lady Salon during the Covid-19 Pandemic Rieneke R. Kalalo; Jane Elvira Scipio; Jola Silvana Kalangi; lenda Lumentah
Budapest International Research and Critics Institute-Journal (BIRCI-Journal) Vol 5, No 2 (2022): Budapest International Research and Critics Institute May
Publisher : Budapest International Research and Critics University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33258/birci.v5i2.5268

Abstract

The impact of Coronavirus (Covid-19) pandemic is strongly affected in business and economic world. A fairly short time path to marketing patterns changes especially when treated with Large-Scale Social Restrictions. Marketing products or services to consumers as a brand strategy survive in the Covid-19 pandemic. This study aimed to analyze the influence of Lady Salon’s customer satisfaction during the Covid-19 Pandemic. Quantitative analysis methods were based on causal analysis designs in which the data was processed by linear regression analysis. The results of the study stated that the service of the beauty salon business significantly affected the customer satisfaction at Lady Salon in Kamasi Village and the relationship between its service and its customer satisfaction. This was also supported by the achievement rate of descriptive test respondents on service variables included in the highest average value that answered the most agreed questions which means that the respondents were very satisfied with the products available at Lady Salon and trusted. As for the customer satisfaction variables included in the highest average scores that answered the most agreed questions which means that the respondents were satisfied with its appropriate service to its customers. Therefore, it can be concluded that Lady Salon needs to increase customer satisfaction in the terms of handling complaints, and the company services are supposed to continue improving.
THE FUNCTIONS OF POLITICIANS’ SPEECH ACTS IN THE ELECTION CAMPAIGN FOR MAYOR AND DEPUTY MAYOR OF TOMOHON CITY: FUNGSI TINDAK UCAPAN POLITIKUS DALAM KAMPANYE PEMILU UNTUK MAYOR DAN WAKIL WALIKOTA TOMOHON CITY Yoppie A. T. Pangemanan; James Edward Lalira; Jane Elvira Scipio; Vivi Nancy Tumuju
Santhet: (Jurnal Sejarah, Pendidikan Dan Humaniora) Vol 7 No 2 (2023): Santhet : Jurnal Sejarah, Pendidikan dan Humaniora
Publisher : Proram studi pendidikan Sejarah Fakultas Keguruan Dan Ilmu Pendidikan Universaitas PGRI Banyuwangi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36526/santhet.v7i2.2011

Abstract

This research aims to describe the assertive and commissive functions of politician speech acts in the election campaign for mayor and deputy mayor of Tomohon city. This research is a qualitative descriptive with content analysis study. Primary data was taken by recording politicians’ speeches during the campaign. The recording was then transcribed and analyzed. This study is based on speech act theory by Searle. The research findings show that the assertive and commissive functions have several subfunctions. Those were claiming, stating, suggesting, acknowledging, convincing, ensuring, supporting and supposing for assertive function and promising, giving hope, threatening and praying for commissive function. It can be recommended that the result of this study can be used by political parties in the context of their participation in the political contestation, including regional head election
Aspects Distribution in Actor Focus of Talaud Language: Distribusi Aspek pada Fokus Pelaku Bahasa Talaud James Edward Lalira; Yopie A.T. Pangemanan; Jane E. Scipio; Vivi N. Tumuju
Santhet: (Jurnal Sejarah, Pendidikan Dan Humaniora) Vol 8 No 1 (2024): Santhet : Jurnal Sejarah, Pendidikan, dan Humaniora
Publisher : Proram studi pendidikan Sejarah Fakultas Keguruan Dan Ilmu Pendidikan Universaitas PGRI Banyuwangi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36526/santhet.v8i1.3339

Abstract

This study aims to describe the form of actor aspect in the focus of Talaud language. Focus refers to a person (more than one) or all living beings, both animals and plants, who can do something and have an impact. In other words, actor focus refers to the speaker's attention to the syntactic-semantic relationship between predicates and nouns to explain who or what is the actor behind. This research uses a qualitative method with a descriptive approach. The population used is native speakers over 30 years old with qualified speaking skills and good mastery of the target language. Mahsun's (2005) Simak method was used to collect data, while Subroto's (2007) Distributional method was used to analyse language data that showed indications of aspectual use in the focus of the actor. This study centres on the morphemic process in predicates. Predicates in Talaud language are usually filled by verbs and the results of word-forming tools such as affixes and re-forms. For the purpose of analysis, the researcher describes the types of verbs (which function as predicates in sentences) in order to see the morphemic process that results in the substitution of nouns to certain parts of the sentence. After passing the analysis stage, six types of aspects that affect the formation of the actor aspect were found, namely inceptive, progressive, perfective, affirmative inceptive, affirmative progressive and sesative. This research shows the disclosure of focus grammatically. Every syntactic function such as noun and adverb can be substituted due to the morphemic process in the predicate.
Bentuk dan Makna Kata Depan Bahasa Talaud James Edward Lalira; Yopie Alex Tomi Pangemanan; Jane Elvira Scipio; Theo Chanra Merentek
Jurnalistrendi : Jurnal Linguistik, Sastra dan Pendidikan Vol 7 No 2 (2022): Edisi November 2022
Publisher : Universitas Nahdlatul Wathan Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51673/jurnalistrendi.v7i2.1205

Abstract

Penelitian ini termotivasi oleh pembaharuan struktur bahasa Talaud dan mencoba untuk mengklasifikasi serta mendeskripsikan makna dari preposisi bahasa Talaud. Penelitian ini menggunakan metode deskriptif. Datanya didapatkan dari informan yang merupakan penutur asli bahasa Talaud. Berdasarkan hasil penelitian, ditemukan dua bentuk preposisi, yakni preposisi tunggal dan kompleks. Terdapat delapan preposisi tunggal yakni: su, wua, walla, ere, maoma, aloe, anawaugu, and marani, sedangkan kompleks yakni: su walla, wua doso, su saᴙinda, roso su, wowa su, su liu, su muka, su luare. Pada tataran makna, preposisi bahasa Talaud dapat menyatakan waktu, tempat, asal dan situasi. This research is motivated by the renewal of the Talaud language structure and aims to classify forms and describe meanings of preposition in Talaud Language. The research uses descriptive method. Source of the data is taken from the informants who were native speaker of the Talaud languge. Based on the result of research two preposition forms have been found, that are single and complex. There are eight single preposition in Talaud language: su, wua, walla, ere, maoma, aloe, anawaugu, and marani, while complex preposition is preposition that consist of more than one word, they are: su walla, wua doso, su saᴙinda, roso su, wowa su, su liu, su muka, su luare. In meaning, preposition in Talaud can can state time, place, origin, and situation. Preposition in Talaud language can be follow by noun, adjective, adverb of time and place, and it can be in the front or middle of sentences.
THE IMPLEMENTATION OF CLUSTERING TECHNIQUE IN LEARNING WRITING DESCRIPTTIVE TEXT AT 8TH GRADE OF SMP N 5 RANOYAPO Yopie A.T. Pangemanan; Jane E. Scipio; James Ed. Lalira; Morshe E. Lumansik; Barrylyn S.H. Kussoy
Santhet: (Jurnal Sejarah, Pendidikan Dan Humaniora) Vol 8 No 2 (2024): SANTHET: (JURNAL SEJARAH, PENDIDIKAN DAN HUMANIORA) 
Publisher : Proram studi pendidikan Sejarah Fakultas Keguruan Dan Ilmu Pendidikan Universaitas PGRI Banyuwangi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36526/santhet.v8i2.4286

Abstract

The purpose of this research is to find out 1) whether there is a significant increase in students' ability to write texts with clustering techniques, and 2) any difficulties that are associated with students in using clustering techniques. The test used is a test writing descriptive text and questionnaires. The method in this research is Post-Test Pre-Test Unit Design. The research design uses one class as an experimental class which gets two consultations using the Clustering technique. The sample used was 20 students in class VIII SMP N 5 Ranoyapo. Research data were collected through pre-test, post-test and questionnaire. The results showed a difference between pre-test and post-test statistics after the application of clustering techniques with significance values. Furthermore, most students find it difficult to use adjectives and develop main topics when using grouping techniques to write descriptive paragraphs. This shows the grouping technique makes it easy for students to improve their writing skills
Evaluating the Impact of AI Tools on Grammar Mastery: A Comparative Study of Learning Outcomes James Edward Lalira; Yopie A. T. Pangemanan; Jane E. Scipio; Sjerly Lumi; Theo Ch. Merentek; Vivi Nansy Tumuju
VELES Voices of English Language Education Society Vol 8 No 3 (2024): December 2024
Publisher : Universitas Hamzanwadi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29408/veles.v8i3.27856

Abstract

Artificial Intelligence (AI) tools are increasingly integrated into education, offering innovative solutions to enhance learning, particularly in language acquisition. In grammar instruction, tools like Grammarly and ChatGPT provide real-time feedback, error correction, and personalized learning experiences. This study investigates the impact of these AI-assisted learning tools on grammar proficiency among students from diverse academic programs in two higher education institutions in Indonesia. A quasi-experimental design was employed, comparing pre-test and post-test grammar scores to evaluate the effectiveness of these tools. A total of 150 students participated, representing programs such as Nursing, Pharmacy, Health Administration, Economics Education, and English Education. The findings revealed significant improvements in grammar scores, particularly among students in non-language-focused programs, with an average increase of 15%. Students in the English Education program showed smaller gains (5%), attributed to their higher baseline proficiency. While the results demonstrate the potential of AI tools in enhancing grammar accuracy, concerns were raised about over-reliance on technology and the need for transparent integration in educational contexts. The absence of qualitative insights and long-term retention data are acknowledged as limitations. This study highlights the importance of using AI as a supplementary resource to support meaningful grammar learning, especially for students with limited exposure to formal language instruction.
Teaching Pragmatic Competence in EFL Classrooms: The Impact of Speech Act Instruction on Pre-Service English Teachers Yopie Alex Tomi Pangemanan; James Edward Lalira; Jane Elvira Scipio; Royke Max Suoth; Vivi Nansy Tumuju; Mercy Mantau
VELES Voices of English Language Education Society Vol 9 No 1 (2025): April 2025
Publisher : Universitas Hamzanwadi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29408/veles.v9i1.29561

Abstract

Pragmatic competence—the ability to use language appropriately in social contexts—is essential for effective EFL communication but often underemphasized in teacher education. This study examines the impact of speech act-based instruction on developing pre-service English teachers’ pragmatic competence. Participants included 20 second-year students enrolled in the English Education program at Universitas Kristen Indonesia Tomohon. Over four weeks, they attended two 90-minute instructional sessions per week, integrating explicit instruction, role-plays, discourse analysis, and reflective discussions. Multiple instruments were employed: a 30-item pragmatic competence test (combining situational multiple-choice and open-ended tasks), classroom observations, and post-instruction interviews. Quantitative results revealed statistically significant improvements across all levels of speech acts: locutionary (M = 0.437 to 0.5665, p < .001), illocutionary (M = 0.535 to 0.6105, p < .001), and perlocutionary (M = 0.5295 to 0.5565, p < .001). Qualitative findings highlighted increased pragmatic awareness, communicative confidence, and in-class adaptability. However, participants still faced challenges in transferring theoretical knowledge into spontaneous speech, suggesting the need for extended, contextualized instruction. These findings affirm the value of structured pragmatic instruction in EFL teacher training, equipping future educators to model and foster linguistic accuracy and sociocultural fluency in global communication.
Enhancing EFL Students’ Environmental Awareness and Motivation through a Faith-Based Green ELT Curriculum Scipio, Jane Elvira; Mangangue, Jeane; Tumuju, Vivi Nansy; Suot, Royke Max; Kalangi, Jola Silvana; Lumentah, Lenda; Lalira, James Edward
VELES Voices of English Language Education Society Vol 9 No 2 (2025): August 2025
Publisher : Universitas Hamzanwadi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29408/veles.v9i2.30685

Abstract

Integrating sustainable education into English as a Foreign Language (EFL) has become increasingly important in response to global environmental challenges. This study evaluates the effectiveness of a localised Green ELT curriculum developed and implemented at a private Christian university in Tomohon, Indonesia. Guided by a Design-Based Research (DBR) methodology, the curriculum was designed to integrate ecological content with Christian values and English language learning objectives. The study involved 50 purposively selected EFL students and was conducted over three months (March–May 2025) through three phases: curriculum design, classroom implementation, and evaluation. Data were collected using pre- and post-questionnaires, classroom observations, and Focus Group Discussions (FGDs). Quantitative data were analysed with paired t-tests, while qualitative data were thematically analysed. The findings revealed statistically significant improvements in both environmental awareness (t = -13.62, p < 0.001) and motivation to learn English (t = -6.60, p < 0.001). Qualitative insights further confirmed that faith-based discussions and contextualised activities deepened student engagement, linking language learning to sustainability issues. These results demonstrate that Green ELT can foster linguistic skills while enhancing students’ sense of environmental responsibility when localised and aligned with cultural and religious values. The study highlights the potential of Green ELT in faith-based contexts and recommends further adaptation across diverse educational settings to promote sustainable language education.
Economic and Social Analysis of Abaca Fiber MSME Actors’ Welfare: A Case Study in Talaud Islands Regency Jola Silvana Kalangi; Julita Inggrine Nelwan; Yopie A. T. Pangemanan; Jane Elvira Scipio; Royke Max Suot; Sjerly Maria Lumi; Lenda Lumenta; Lalira, James
Santhet: (Jurnal Sejarah, Pendidikan Dan Humaniora) Vol 9 No 5 (2025): SANTHET: (JURNAL SEJARAH, PENDIDIKAN DAN HUMANIORA) 
Publisher : Proram studi pendidikan Sejarah Fakultas Keguruan Dan Ilmu Pendidikan Universaitas PGRI Banyuwangi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36526/santhet.v9i5.6083

Abstract

This study examines the economic and social determinants of welfare among Abaca fiber-based micro, small, and medium enterprise (MSME) actors in the Talaud Islands Regency in Indonesia. Despite the global recognition of abaca fiber for its durability and sustainability (used in currency notes, luxury automotive interiors, and marine ropes), local producers continue to experience severe welfare challenges. Employing a mixed-methods approach with a sequential explanatory design, data were collected through a structured survey of 30 entrepreneurs and in-depth interviews supported by field observations and focus group discussions. Findings reveal a significant decline in abaca enterprises, particularly in Essang, where 87% of respondents classify their business as “declining” or “newly initiated.” The average monthly income from this activity ranges between IDR 40,000 and IDR 60,000, deemed insufficient by 93% of the respondents to meet basic household needs. Income instability, driven by fluctuating demand and exploitative pricing by intermediaries, has reduced enterprises to marginal, non-primary livelihoods. Structural fragmentation of the value chain, absence of formal market access, and lack of postharvest support following initial government incentives have further weakened sustainability. While 77% of producers involve family or neighbors in production, indicating latent social capital, collaboration among artisans remains minimal, with 60% reporting rare or competitive interactions. Although 87% expressed a strong interest in training and institutional support, only 13% received direct financial assistance. The study concludes that the persistence of poverty among abaca producers is not due to commodity value but to systemic inequities in market access, institutional neglect, and policy discontinuity. Strategic interventions, such as collective marketing institutions, digital promotion, technological training, and inclusive partnerships, are recommended to transform abaca MSMEs into a sustainable and empowering sector.
Integration of Local Etiquette in Building Students’ Psychological Resilience and Suicide Prevention in the Talaud Islands Regency Jane Elvira Scipio; Gretha Paduli; Lalira, James; Yopie A.T. Pagemananan; Barrylyn S. H. Kussoy; Morshe E. Lumansik; Erens Sanggelorang; Jola Silvana Kalangi
Santhet: (Jurnal Sejarah, Pendidikan Dan Humaniora) Vol 9 No 5 (2025): SANTHET: (JURNAL SEJARAH, PENDIDIKAN DAN HUMANIORA) 
Publisher : Proram studi pendidikan Sejarah Fakultas Keguruan Dan Ilmu Pendidikan Universaitas PGRI Banyuwangi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36526/santhet.v9i5.6088

Abstract

This study aimed to examine the potential of integrating local etiquette values into the education system as a strategy to enhance students’ psychological resilience and prevent suicide, particularly in remote regions such as the Talaud Islands Regency. With rising suicide rates and limited access to professional mental health services, there is a pressing need for alternative, culturally grounded, and contextually relevant approaches. A mixed-methods research design was employed, combining qualitative analysis through in-depth interviews, focus group discussions, and participatory observation involving teachers, students, parents, and community leaders in Gemeh District, along with quantitative analysis using culturally adapted instruments including resilience scales and psychological assessments. The findings indicate that local etiquette values, such as respect for privacy, social responsibility, and interpersonal boundaries, play a significant role in fostering a supportive environment and reducing psychosocial stress, especially for students with intellectual limitations. The internalization of these values has been shown to enhance feelings of safety, social acceptance, and self-regulation, which are key components in building psychological resilience. Based on these results, it is recommended that local etiquette values be systematically incorporated into local content curricula and school counseling programs. Training teachers and counselors in culture-based inclusive education, collaborating with traditional leaders, and dedicated budget allocation by local authorities are essential for ensuring the sustainability of such interventions. This approach holds promise as a community-based mental health model that can be adapted and replicated in other island regions that face similar challenges.
Co-Authors Barrylyn S. H. Kussoy Barrylyn S.H. Kussoy Erens Sanggelorang Gretha Paduli James Lalira, James Jola Silvana Kalangi Julita Inggrine Nelwan Kalangi, Jola Silvana Lenda Lumenta lenda Lumentah Lumentah, Lenda Mangangue, Jeane Mercy Mantau Morshe E. Lumansik Morshe Everly Lumansik Rieneke R. Kalalo Royke Max Suot Royke Max Suoth Sjerly Lumi Sjerly Maria Lumi Suot, Royke Max Theo Ch. Merentek Theo Chanra Merentek Tumuju, Vivi Nansy Vivi N. Tumuju Vivi Nancy Tumuju Vivi Nansy Tumuju Vivi Nansy Tumuju Yopie A.T. Pagemananan Yopie Alex Tomi Pangemanan