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All Journal International Journal of Multidisciplinary: Applied Business and Education Research Transekonomika : Akuntansi, Bisnis dan Keuangan JOURNAL OF HUMANITIES, SOCIAL SCIENCES AND BUSINESS (JHSSB)
Polinar, Mark Anthony N.
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Civil Engineering, Building, Construction & Architecture Computer Science & IT Economics, Econometrics & Finance Environmental Science Law, Crime, Criminology & Criminal Justice Medicine & Pharmacology Social Sciences

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The Bidding Process of The Cebu Provincial Government: A Case Study Gabiana, Kyll Deither E.; Polinar, Mark Anthony N.; Baquero, Grace Caroline H.
International Journal of Multidisciplinary: Applied Business and Education Research Vol. 4 No. 5 (2023): International Journal of Multidisciplinary: Applied Business and Education Rese
Publisher : Future Science / FSH-PH Publications

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.11594/ijmaber.04.05.07

Abstract

The government can choose the best and most qualified suppliers or contractors through the bidding process, getting the most value for the money spent by the taxpayers. It encourages government procurement to be effective, efficient, and accountable while ensuring the public receives the most for their money. However, the bidding process, particularly in the government, has gotten negative perceptions from the public. For this reason, this case study wanted to explore the bidding process conducted by the Bids and Awards Committee and their perceived constraints as they reflect on the whole process. Also, adjusting schemes made by the officers to the perceived constraints was discussed. Six (6) key informants were selected by the researchers and interviewed individually. As the study employed Creswell’s method, three themes arose that serve the perceived constraints of the officers: (1) Uninterested Buyers, (2) Unqualified Bidders, and (3) the Availability of Signatory. On top of the themes, all key informants indicated that the Cebu Provincial Government’s bidding process followed RA 9184, known as “The Government Procurement Reform Act.” The researchers drew the conclusion that the Provincial Government should take action to ease these constraints by establishing a transformation program focused on improving the bidding process, notably in vetting the bidders' credentials and required paperwork in advance. As part of the program, the organization should embrace cutting-edge practices like digital project approval as the signatory is preoccupied with other crucial tasks.
Causes and Mitigation Schemes of Project Delays among Selected Construction Companies in Cebu City Dela Cruz, Roselyn D.; Polinar, Mark Anthony N.
International Journal of Multidisciplinary: Applied Business and Education Research Vol. 4 No. 6 (2023): International Journal of Multidisciplinary: Applied Business and Education Rese
Publisher : Future Science / FSH-PH Publications

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.11594/ijmaber.04.06.01

Abstract

A project's completion is crucial because it shows that goals and objectives have been met, guarantees client happiness, upholds a project's good reputation, and creates new prospects for those working in the construction business. However, in the field, construction projects need help with their timely execution and successful execution due to project delays, which can also affect costs, schedules, and stakeholder satisfaction. Hence, this phenomenological study explores the lived experiences of the project engineers who have existing projects on what are the perceived factors that cause project delays. On top of that, the study forms a series of recommendations to mitigate the identified causes of project delays. Eight (8) key informants were chosen using purposive sampling to be interviewed individually. In using Colaizzi's approach, eight themes materialized in the study: (1) Poor Management, (2) Limited Manpower, (3) Unskilled Workers, (4) Unforeseen Circumstances, (5) Poor Communication, (6) Financial Capabilities, (7) Insufficient Resources, and (8) External Factors. Ultimately, the authors concluded the need for solid project management practices, proactive risk reduction, and efficient communication to reduce delays and guarantee good project outcomes. Also, the authors concluded that if the entities appropriately and situationally consider these mechanisms recommended in the study, they will result in more precise and targeted responses to project delay issues, leading to service excellence and customer satisfaction.
Contract Management System among Selected Construction Companies in Qatar Polinar, Mark Anthony N.; Dela Cruz, Gerelyn S.
International Journal of Multidisciplinary: Applied Business and Education Research Vol. 4 No. 8 (2023): International Journal of Multidisciplinary: Applied Business and Education Rese
Publisher : Future Science / FSH-PH Publications

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.11594/ijmaber.04.08.23

Abstract

The State of Qatar's construction industry proliferates, attracting international investors and contractors to large-scale projects. This growth, however, is accompanied by an inevitable increase in claims and disputes, causing significant delays and additional costs to the project. The study’s focus is to understand better the practical problems affecting the contract management system’s efficiencies in selected construction companies in Qatar. A descriptive correlational research design method was carried out using a survey questionnaire to determine the degree of importance and awareness of the contract management system in terms of risk, change, and claim management. Also, the results revealed that employees perceived risk, change, and claim management as integral parts of the contract management system. A Pearson correlation coefficient was used to test the correlation between the variables covered in the study, and the statistical evidence concluded that there is a significant strong linear relationship between the degree of importance and awareness in the contract management system. Therefore, based on the literature presented in this study and the data gathered from fifty-two respondents who voluntarily participated in the survey, the authors recommended that the organizations must embrace these contract management methods to cut costs, shorten lead times, and boost profitability: clear dispute resolution procedures, precise change control procedures, proper record keeping, effective risk mitigation plan, competent team members, and the organization's capability and readiness to resort to arbitration when other dispute resolution procedures are exhausted.
Navigating The Publishing Landscape: Lived Experiences of Marketing Pro-fessionals in the Publishing Industry Tojoy, Annabelle; Polinar, Mark Anthony N.; Delantar, Alexander Franco A.
International Journal of Multidisciplinary: Applied Business and Education Research Vol. 6 No. 4 (2025): International Journal of Multidisciplinary: Applied Business and Education Rese
Publisher : Future Science / FSH-PH Publications

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.11594/ijmaber.06.04.17

Abstract

The publishing industry is rapidly evolving, driven by digital advance-ments and shifting consumer demands. Marketing professionals are crucial in navigating these changes, employing innovative strategies to achieve the organization’s objectives. This phenomenology study ex-plores marketing professionals’ lived experiences and understanding of the meaning of their experiences in the publishing industry. Six (6) marketing professionals participated in the interview and were se-lected based on the set inclusions by the researchers. A structured in-terview guide was employed to unearth the participants' lived experi-ences and understand the essence of their responses, and Colaizzi’s method was used to generate the study’s themes. Subsequently, the study generated four key themes: (1) challenges encountered by a mar-keting professional, (2) marketing strategies utilized by a marketing pro-fessional, (3) motivational factors as fuel to a marketing professional, and (4) observed trends in the publishing industry. The overall results suggest that marketing professionals in the publishing sector are tasked with finding a balance between innovative creativity and adaptability to ongoing changes. They must adeptly leverage new trends and execute successful strategies while managing the challeng-es of a highly competitive and rapidly changing environment. To achieve success, these professionals should be resourceful and vision-ary, consistently enhancing their methods to address the needs of a dynamic market.
The Power of Food Vloggers: A Marketing Perspective on Business Growth and Sales Expansion Bañados, Reamuel R.; Polinar, Mark Anthony N.
International Journal of Multidisciplinary: Applied Business and Education Research Vol. 6 No. 6 (2025): International Journal of Multidisciplinary: Applied Business and Education Rese
Publisher : Future Science / FSH-PH Publications

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.11594/ijmaber.06.06.25

Abstract

Social media marketing is a powerful tool for businesses to connect with customers, and one form of this strategy is vlogging, as it offers engaging content that persuades people to try promoted products. This mixed-method research investigates the effectiveness of food vlogging as a social media marketing strategy in improving sales and profitability. Using paired sample t-tests, the study found a significant increase in sales after the adoption of food vlogging, confirming its impact as a sales-driving tool. However, there was no statistically significant improvement in profitability, indicating that increased sales did not directly translate to higher profit margins. Customer feedback revealed that most were persuaded by food vloggers to try featured products, demonstrating strong influencer impact on purchasing decisions. The marketing manager viewed food vlogging positively but emphasized the need for thorough planning and evaluation before implementation. While food vlogging enhances brand visibility and customer reach, businesses must address challenges like inconsistent viewer engagement and high collaboration costs. To maximize return on investment, the study recommends partnering with influencers who match the target audience and focusing on cost-per-action rather than cost-per-view performance metrics.
Training and Development in Employee Retention and Organizational Effectiveness at a Manufacturing Firm in Naga City, Cebu, Philippines Tabasa, Chester S.; Polinar, Mark Anthony N.; Delantar, Alexander Franco A.; Delantar, Allan B.; Ouano, Celso L.
International Journal of Multidisciplinary: Applied Business and Education Research Vol. 6 No. 6 (2025): International Journal of Multidisciplinary: Applied Business and Education Rese
Publisher : Future Science / FSH-PH Publications

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.11594/ijmaber.06.06.09

Abstract

This descriptive-correlational study investigates the relationship between training and development, employee retention, and organizational effectiveness within a manufacturing firm in Naga, Cebu, Philippines. Three hundred sixty respondents were selected randomly to participate in the study, utilizing a validated and reliable questionnaire to collect pertinent data. The findings, analyzed using Spearman's rho, indicate a significant correlation between training and development, employee retention, and organizational effectiveness. Furthermore, simple linear regression analysis demonstrates that training and development correlate and serve as predictors of employee retention and organizational effectiveness. This emphasizes the importance of implementing comprehensive training and development programs that significantly boost employee retention and improve overall organizational effectiveness. Such initiatives are essential not only for fostering individual growth and skill enhancement but also for aligning with strategic human resource planning, ensuring that the workforce is equipped to meet current and future challenges. Accordingly, it is concluded that training and development should be viewed not merely as supplementary efforts but as essential components of a comprehensive business strategy, which contribute significantly to organizational success. Implementing an employee-centered training program fosters employee engagement, empowerment, and a sense of purpose.
Decision-Making Roles and Workplace Interpersonal Conflict in an Organizational Setting in Mandaue City Pagatpat, Philip Jun Atty; Polinar, Mark Anthony N.
JOURNAL OF HUMANITIES, SOCIAL SCIENCES AND BUSINESS Vol. 4 No. 3 (2025): MAY
Publisher : Transpublika Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55047/jhssb.v4i3.1787

Abstract

The purpose of this study is to investigate how decision-making responsibilities are perceived, as well as how interpersonal conflict is perceived in the workplace. The study used the descriptive-correlational research design and identified respondents in the organization using a purposive sampling technique for data collection. The study employed simple frequency and percentage, weighted mean, the Chi-Square Test of Independence, and the T-test for independent samples to analyze the collected data. The study's findings revealed that employees in the various departments highly perceived the four Mintzberg decision-making roles: entrepreneurial decision-making, disturbance handling, resource allocating, and negotiator decision-making, with entrepreneurial decision-making being the most prevalent among managers and as perceived by the respondents. The results also revealed that interpersonal conflicts at work are unavoidable, particularly in situations of interdependence, disagreement, interference, and negative emotions, with interdependence being the most visible and felt type of interpersonal conflict in the workplace. Additionally, a positive association was found between the respondents' years of employment and the interpersonal conflict at work regarding negative emotions. It was also discovered that there is a significant positive difference in the perception among employees of the manager's decision-making roles and the workplace interpersonal conflict. The study found that employees see interpersonal disputes as subjective but view managers' decision-making as objective. Managers can help resolve these conflicts, boosting productivity and communication among coworkers. While disputes are common, managers must improve policies and decision-making processes to mitigate and resolve conflicts effectively.
The Effect of Quality Service and Operational Standard Procedures to Operational Performance at CV Pabrik Tahu Sumedang Fahreza, Rizky Raihan; Hananto, Djoko; Polinar, Mark Anthony N.
TRANSEKONOMIKA: AKUNTANSI, BISNIS DAN KEUANGAN Vol. 5 No. 3 (2025): May 2025
Publisher : Transpublika Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55047/transekonomika.v5i3.885

Abstract

In the highly competitive food and beverage industry, operational efficiency is key to business sustainability; however, fluctuations in tofu consumption in East Jakarta as well as CV Pabrik Tahu Sumedang's production indicate challenges influenced by service quality and suboptimal implementation of Standard Operating Procedure (SOP). The objective of this research is to examine how Quality Service and Standard Operating Procedures (SOP) impact operational performance of CV Pabrik Tahu Sumedang. Operational performance is a crucial aspect of the food and beverage industry that affects efficiency, effectiveness, and customer satisfaction. The study utilises a quantitative method, gathering data through surveys given to CV Pabrik Tahu Sumedang employees. An analysis of the data was conducted using multiple linear regression to explore the correlation between Quality Service and SOP as independent variables, and Operational Performance as the dependent variable. The findings demonstrate that Quality Service positively and significantly influences Operational Performance. Similarly, the proper implementation of SOPs significantly improves operational efficiency and effectiveness. Furthermore, simultaneous analysis shows that Quality Service and SOPs together contribute significantly to enhancing Operational Performance. These findings confirm that optimising service quality and consistently implementing SOPs can enhance the factory’s competitiveness and productivity. The originality of this research lies in analyzing the effect of service quality and standard operating procedures on operational performance in the context of the traditional food industry, which still lacks scientific exploration. This approach provides a new contribution in the context of operational management in small-medium enterprises based on local products.
The Shift to a Cashless Society in Cebu City: User Behavior and Implications for the Cash Management Sector Espiriti, Lynneth; Polinar, Mark Anthony N.; Delantar, Alexander Franco A.
JOURNAL OF HUMANITIES, SOCIAL SCIENCES AND BUSINESS Vol. 4 No. 4 (2025): AUGUST
Publisher : Transpublika Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55047/jhssb.v4i4.1904

Abstract

The global shift toward a digital economy is accelerating the adoption of cashless systems. However, infrastructural, social, and economic barriers create uneven adoption, especially in developing regions. This transition presents both opportunities and challenges for financial inclusion and the cash management sector. A quantitative survey of 533 respondents examined digital payment habits, comfort levels, and acceptance of a cashless economy. Using binomial logistic regression and Kruskal-Wallis tests, the study analyzed how age, gender, employment, usage frequency, and comfort affect support for going fully digital. Results showed younger respondents and high-frequency users were significantly more supportive. Gender, employment, and comfort were not significant predictors. However, group-level differences in comfort and usage across age and employment categories highlight the persistent influence of socioeconomic factors on digital engagement. While digital payments are frequently used for online shopping, retail, and transit, concerns remain about privacy, inequality, and internet reliability. The key finding is that regular use of digital tools more than demographics or stated preference drives acceptance. This necessitates that the cash management sector modernizes operations, invest in digital capabilities, and build inclusive infrastructure to remain relevant. The study offers critical guidance for policymakers and industry leaders navigating the cashless transition.
Organizational Commitment as A Mediator of Employee Engagement and Retention Among Non-Teaching Staff: Evidence from Selected Universities in Cebu City Rico, Madelline E.; Polinar, Mark Anthony N.; Delantar, Alexander Franco A.; Delantar, Jinky R.
International Journal of Multidisciplinary: Applied Business and Education Research Vol. 6 No. 10 (2025): International Journal of Multidisciplinary: Applied Business and Education Res
Publisher : Future Science / FSH-PH Publications

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.11594/ijmaber.06.10.10

Abstract

Employee retention is a critical concern in universities, as frequent turnover is disruptive and increases operational costs. In Cebu City, non-teaching staff play a vital role in sustaining academic services, yet their retention often depends on how engaged and committed they feel toward their institutions. This study examined whether organizational commitment mediates the relationship between employee engagement and employee retention among non-teaching personnel in selected Cebu universities. Using a quantitative correlational design, survey data were gathered from 100 staff members and analyzed through descriptive statistics, Spearman’s rho, and structural equation modeling. Results revealed high engagement, strong organizational commitment, and generally positive retention intentions. Mediation analysis confirmed that while engagement directly predicts retention, commitment strengthens this link by fostering loyalty and value alignment. These findings suggest that recognition, fair policies, and growth opportunities enhance both engagement and commitment, leading to a more stable workforce. The study highlights the importance of non-teaching staff in ensuring institutional continuity and offers insights for higher education administrators on reducing turnover risk.
Co-Authors Acenas, Angelo A. Aguilon, Shaira Mae Ato, Joanna Marie U. Bañados, Reamuel R. Baquero, Grace Caroline H. Boctot, Jenalyn B. Buntiago, John Lemuel G. Buntigao, John Lemuel G. Cabatingan, Albim Y. Cabatingan, Alicia P Co, Zosimo Dadulla, Daffodel M. Debalucos, Ivy Claire Dela Cruz, Gerelyn S. Dela Cruz, Roselyn D. Delantar, Alexander Franco A. Delantar, Allan B. Delantar, Jinky R. Desucatan, Jose Villaceran Diano, Rafaeliza P. Enopequez, Avegail M. Espiriti, Lynneth Fahreza, Rizky Raihan Flores, Imie Jasmin L. Gabiana, Kyll Deither E. Hananto, Djoko Kangleon, Ma. Yassah R. Mahinay, Socorro T. Mahipos, April Marie Mahipos, April Marie N. Medina, April Princess Nardo, Gladys O. Narsico, Lalaine O. Narsico, Peter G. Navares, Alein B. Neri, Rico Serafin B. Ouano, Celso L. Pagatpat, Philip Jun Atty Pasicaran-Escleto, Grezel Payao, Ronald B. Pepito, Crisa Mae B. Rabanes, Bertella G. Rago, Erlyn Ivy O. Rico, Madelline E. Robles, Mercy P. Romero, Charlotte Sasan, Caren C. Selim, John Carl B. Serafin, Ellen G. Simbajon, Leona Jane P. Singco, Jeshua Mel C. Tabasa, Chester S. Tojoy, Annabelle Viking, Kent Ivan A. Villacarillo, Shyr G. Zamora, Mary Jane