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All Journal Community Development Journal: Jurnal Pengabdian Masyarakat Jurnal Kajian Pariwisata dan Bisnis Perhotelan Sibatik Journal : Jurnal Ilmiah Bidang Sosial, Ekonomi, Budaya, Teknologi, Dan Pendidikan International Review of Practical Innovation, Technology and Green Energy (IRPITAGE) International Journal of Science and Environment Journal of Economics and Management Scienties Journal of Multidimensional Management
Saladin, Khairani
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Agriculture, Biological Sciences & Forestry Arts Humanities Biochemistry, Genetics & Molecular Biology Chemical Engineering, Chemistry & Bioengineering Chemistry Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Energy Health Professions Library & Information Science Mathematics Physics Public Health Social Sciences Other

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The Influence of Career Development and Work Motivation on Employee Loyalty at Hotel Pangeran Orlen Dani Natsepa; Khairani Saladin
Journal of Multidimensional Management Vol. 2 No. 2 (2025): Journal of Multidimensional Management (JoMM)
Publisher : Pt. Threeple Herphi Educate

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63076/jomm.v2i2.35

Abstract

This study investigates the influence of career development and job motivation on employee loyalty in the hospitality sector, focusing on Pangeran Beach Hotel Padang, Indonesia. A quantitative research design with a causal-associative approach was employed, using purposive sampling to collect data from 85 hotel employees. Data were obtained through a structured questionnaire measured on a five-point Likert scale and analyzed using multiple linear regression via IBM SPSS Statistics version 26.0. Instrument validity was confirmed through Pearson’s correlation, while reliability was assessed using Cronbach’s alpha, with all variables exceeding the 0.70 threshold. The results revealed that job motivation had a positive and significant effect on employee loyalty, whereas career development, although positively correlated, did not show a statistically significant independent effect. However, both variables jointly had a significant impact on loyalty, highlighting the synergy between long-term career planning and immediate motivational factors in strengthening workforce retention. These findings contribute to the theoretical development of employee loyalty models in emerging hospitality markets and provide practical guidance for hotel managers to prioritize motivation-enhancing strategies alongside structured career development programs
The Influence of Work-Life Balance and Work Discipline on Employee Performance at Aston Batam Hotel and Residence Fajri Adrizal; Khairani Saladin
Journal of Multidimensional Management Vol. 2 No. 2 (2025): Journal of Multidimensional Management (JoMM)
Publisher : Pt. Threeple Herphi Educate

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63076/jomm.v2i2.37

Abstract

This study examines the effects of work-life balance and work discipline on employee performance at a four-star hotel in Batam, Indonesia, using a quantitative causal-associative design with purposive sampling of 112 employees from a population of 156. Data were collected through a structured questionnaire adapted from validated hospitality and organizational behavior measures, analyzed using IBM SPSS Statistics 26.0 with validity testing via Pearson’s correlation, reliability via Cronbach’s alpha (≥ 0.70), and classical assumption tests including Kolmogorov–Smirnov, Variance Inflation Factor, and Glejser methods, followed by multiple linear regression analysis. Results show that both work-life balance (β = 0.657, p < 0.001) and work discipline (β = 0.309, p = 0.002) have positive and significant effects on performance, jointly explaining 53.3% of its variance (Adjusted R² = 0.533, F = 62.835, p < 0.001), with work-life balance exerting a stronger influence. These findings highlight the importance for hospitality managers in emerging tourism destinations to integrate employee well-being initiatives, such as flexible scheduling and wellness programs, with strict adherence to service standards and operational discipline, thereby contributing to the hospitality human resource management literature by providing empirical evidence from a rapidly developing tourism hub in Indonesia.
The Influence of Service Quality and Price Perception on Repurchase Intention at Salejourn Cafe and Space Padang Rahmat Kurniadi Saputra; Khairani Saladin
Journal of Multidimensional Management Vol. 2 No. 2 (2025): Journal of Multidimensional Management (JoMM)
Publisher : Pt. Threeple Herphi Educate

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63076/jomm.v2i2.46

Abstract

The growth of the coffee shop industry in Indonesia has intensified competition, making customer retention essential for business sustainability. This study examines the influence of service quality and price perception on repurchase intention at Salejourn Cafe and Space Padang. A quantitative, causal–associative approach was applied, involving 130 purposively selected respondents aged at least 17 years who had visited the café within the last three months. Data were collected via a structured five-point Likert scale questionnaire and analyzed using multiple linear regression with SPSS version 26.0. The results show that both service quality (β = 0.145, p < 0.05) and price perception (β = 0.446, p < 0.05) significantly and positively affect repurchase intention, with price perception demonstrating a stronger impact. Together, these variables explain 78.7% of the variance in repurchase intention. The findings suggest that café managers should maintain high service standards while implementing competitive, value-driven pricing to enhance loyalty. Future research should consider additional factors such as brand image and promotional strategies.
Co-Authors Adek Kurnia Fiza Anggun Kurniati Anisa, Armi Azmen Kahar Fajri Adrizal Ferdian, Feri Feriantano Sundang Pranata Hermansyah Hermansyah Hijriyantomi Suyuthie Jefriyan Putra Deska Maharani, Laura Manvi, Kurnia Illahi Markis, Nova Kurnia Julisri Muhammad Althof Fauzan Zain Nasywa Farhanah Izan Orlen Dani Natsepa Rahmat Kurniadi Saputra Ridho Ryswaldi Ridho Ryswaldi Sharnuke Asrilsyak Vera, Okta Vischa Mansyera Pratama Wulansari, Nidia