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All Journal Lokawati: Jurnal Penelitian Manajemen dan Inovasi Riset Social Impact Journal Aksi Kita: Jurnal Pengabdian Kepada Masyarakat
Anggi Maulana
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Religion Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Environmental Science Law, Crime, Criminology & Criminal Justice Social Sciences Other

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The Analysis of Office Management at Government Agency Offices to Provide Public Services in Warudoyong Sukabumi Ajeng Rosmaula; Anggi Maulana; Ai Restaria; Muhamad Wildan Mailidan; Tia Nuraini; Alfin Fauzan
Social Impact Journal Vol. 2 No. 1 (2023): Social Impact Journal
Publisher : GoResearch - Research & Publishing House

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61391/sij.v2i1.34

Abstract

Abstract Office management in government agencies plays an important role as a management catalyst in achieving public services. Public service is an effort in providing services provided by an organization or agency in meeting customer needs in accordance with the principles and principles of public service. The purpose of this research is to analyze and understand office management and services in Warudoyong Sub-district, Sukabumi City. The research method used is descriptive research through a qualitative approach. The results of the research are that the Warudoyong Sub-district apparatus always works together in providing the best service to the community, besides that in the implementation of public services, service standards must be prepared by the organizer by taking into account the organizer's capabilities, community needs, and environmental conditions. Keywords: Community, Service, Office, Warudoyong.
Analisis Komunikasi dan Budaya Organisasi terhadap Kinerja Karyawan pada Perusahaan PT Kereta Api Indonesia (Persero) Rismawati Rismawati; Anggi Maulana; Shavira Nafa Dilla; Supriyanto Supriyanto; Siti Nuraini
Lokawati : Jurnal Penelitian Manajemen dan Inovasi Riset Vol. 3 No. 4 (2025): July : Jurnal Penelitian Manajemen dan Inovasi Riset
Publisher : Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/lokawati.v3i4.1997

Abstract

This study aims to analyze the application of Organizational Theory at PT Kereta Api Indonesia (Persero) in the context of organizational communication, organizational culture and employee performance. PT Kereta Api Indonesia as a state-owned company engaged in the transportation sector has unique challenges and opportunities in managing its human resources and operations. Through a qualitative approach, this study collected data from interviews with managers and employees, as well as analysis of internal company documents. The results of this study indicate that effective communication and a strong organizational culture contribute significantly to improving employee performance. In addition, the implementation of clear organizational values ​​and ongoing training are key factors in creating a productive work environment. This study is expected to provide insight for PT Kereta Api Indonesia management in optimizing organizational strategies to achieve better company goals.
Pengenalan Pemasaran Digital dan Pembayaran Digital pada Pelaku Usaha UMKM di Desa Cibarusahjaya Alifa Rusrian; Muhamad Rifki; Nadia Lonto; Anggi Maulana; Daffa Nur Syahidah; Tria Agustin; Riski Khotimah Putri; Fauziah Meilani; Etty Zuliawati Zed; Mahesa
Aksi Kita: Jurnal Pengabdian kepada Masyarakat Vol. 1 No. 4 (2025): AGUSTUS
Publisher : Indo Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63822/zbp65113

Abstract

Kegiatan pengabdian kepada masyarakat ini bertujuan untuk meningkatkan literasi digital pelaku Usaha Mikro, Kecil, dan Menengah (UMKM) di Desa Cibarusahjaya melalui pelatihan pemasaran digital dan sistem pembayaran digital. Latar belakang kegiatan ini adalah rendahnya pemanfaatan teknologi digital oleh pelaku UMKM, di mana sebagian besar masih mengandalkan metode pemasaran konvensional dan transaksi tunai. Kegiatan dilaksanakan selama program Kuliah Kerja Nyata (KKN) dengan melibatkan 20 pelaku UMKM. Metode pelaksanaan meliputi observasi, wawancara semi-terstruktur, dan pelatihan langsung yang difokuskan pada pembuatan akun bisnis media sosial, teknik promosi daring, serta penggunaan Quick Response Code Indonesian Standard (QRIS) untuk transaksi non-tunai. Hasil kegiatan menunjukkan peningkatan signifikan, di mana 80% peserta berhasil membuat akun bisnis di media sosial dan mulai mengunggah konten promosi secara rutin, sementara 50% telah mengadopsi QRIS untuk pembayaran. Selain keterampilan teknis, peserta menunjukkan perubahan sikap positif terhadap pemanfaatan teknologi digital. Meskipun masih terdapat kendala seperti keterbatasan perangkat, jaringan internet, dan literasi digital, antusiasme peserta menjadi modal penting untuk keberlanjutan program. Kegiatan ini membuktikan bahwa edukasi dan pendampingan langsung mampu mendorong transformasi digital UMKM secara efektif. Oleh karena itu, program ini direkomendasikan untuk direplikasi di wilayah lain sebagai strategi pemberdayaan ekonomi lokal berbasis teknologi.
Co-Authors Ai Restaria Ajeng Rosmaula Alfin Fauzan Alifa Rusrian Daffa Nur Syahidah Etty Zuliawati Zed Fauziah Meilani Mahesa Muhamad Rifki Muhamad Wildan Mailidan Muhammad Luthfi Nadia Lonto Riski Khotimah Putri Shavira Nafa Dilla Siti Nuraini Supriyanto Supriyanto Tia Nuraini Tria Agustin