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All Journal Lokawati: Jurnal Penelitian Manajemen dan Inovasi Riset Social Impact Journal
Anggi Maulana
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The Analysis of Office Management at Government Agency Offices to Provide Public Services in Warudoyong Sukabumi Ajeng Rosmaula; Anggi Maulana; Ai Restaria; Muhamad Wildan Mailidan; Tia Nuraini; Alfin Fauzan
Social Impact Journal Vol. 2 No. 1 (2023): Social Impact Journal
Publisher : GoResearch - Research & Publishing House

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61391/sij.v2i1.34

Abstract

Abstract Office management in government agencies plays an important role as a management catalyst in achieving public services. Public service is an effort in providing services provided by an organization or agency in meeting customer needs in accordance with the principles and principles of public service. The purpose of this research is to analyze and understand office management and services in Warudoyong Sub-district, Sukabumi City. The research method used is descriptive research through a qualitative approach. The results of the research are that the Warudoyong Sub-district apparatus always works together in providing the best service to the community, besides that in the implementation of public services, service standards must be prepared by the organizer by taking into account the organizer's capabilities, community needs, and environmental conditions. Keywords: Community, Service, Office, Warudoyong.
Analisis Komunikasi dan Budaya Organisasi terhadap Kinerja Karyawan pada Perusahaan PT Kereta Api Indonesia (Persero) Rismawati Rismawati; Anggi Maulana; Shavira Nafa Dilla; Supriyanto Supriyanto; Siti Nuraini
Lokawati : Jurnal Penelitian Manajemen dan Inovasi Riset Vol. 3 No. 4 (2025): July : Jurnal Penelitian Manajemen dan Inovasi Riset
Publisher : Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/lokawati.v3i4.1997

Abstract

This study aims to analyze the application of Organizational Theory at PT Kereta Api Indonesia (Persero) in the context of organizational communication, organizational culture and employee performance. PT Kereta Api Indonesia as a state-owned company engaged in the transportation sector has unique challenges and opportunities in managing its human resources and operations. Through a qualitative approach, this study collected data from interviews with managers and employees, as well as analysis of internal company documents. The results of this study indicate that effective communication and a strong organizational culture contribute significantly to improving employee performance. In addition, the implementation of clear organizational values ​​and ongoing training are key factors in creating a productive work environment. This study is expected to provide insight for PT Kereta Api Indonesia management in optimizing organizational strategies to achieve better company goals.
Co-Authors Ai Restaria Ajeng Rosmaula Alfin Fauzan Muhamad Wildan Mailidan Rismawati Rismawati Shavira Nafa Dilla Siti Nuraini Supriyanto Supriyanto Tia Nuraini