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All Journal Jurnal Mirai Management Sosio e-kons JURNAL PENDIDIKAN TAMBUSAI YUME : Journal of Management JABE (Journal of Applied Business and Economic) Syntax Idea Jurnal Ilmiah Edunomika (JIE) Jurnal Informatika Ekonomi Bisnis Community Engagement and Emergence Journal (CEEJ) Jurnal Indonesia Sosial Teknologi Jurnal Manajemen, Akuntansi, Ekonomi Jurnal Pendidikan Indonesia (Japendi) Jurnal Gici Jurnal Keuangan dan Bisnis Jurnal Informatika Ekonomi Bisnis Serat Acitya Economics Learning Experience & Social Thinking Education Journal TPeT Jurnal Manajemen Bisnis Krisnadwipayana Sosio e-kons
Christina Ekawati
Unknown Affiliation
Aerospace Engineering Agriculture, Biological Sciences & Forestry Humanities Automotive Engineering Chemical Engineering, Chemistry & Bioengineering Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Health Professions Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Social Sciences

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KONSTRUKSI KAIN TAPIS LAMPUNG Evilina Sjaiful; Irnaldi; Hamartoni; Christina Ekawati
Where Theory, Practice, Experience & Talent Meet, TPeT Vol 5 No 1 (2025): TPeT (Theory, Practice, Experience & Talent Meet): Community Service Journal
Publisher : LPPM GICI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58890/tpet.v5i1.543

Abstract

Indonesia memiliki warisan budaya yang kaya yang tercermin dalam tekstil tradisionalnya, salah satunya adalah kain Tapis dari masyarakat Lampung. Tapis merupakan kain khas yang dikenal dengan motifnya yang rumit, penggunaan benang emas atau perak, serta teknik sulaman unik yang memiliki makna simbolis yang mendalam. Selain nilai estetisnya, Tapis berfungsi sebagai media ekspresi budaya, penanda status sosial, dan unsur penting identitas etnis. Namun, modernisasi dan perkembangan industri tekstil telah mengancam keberadaannya melalui marginalisasi teknik tradisional serta menurunnya pengetahuan di kalangan generasi muda. Penelitian ini menganalisis konstruksi teknis kain Tapis, termasuk proses penenunan, struktur kain, metode sulaman, dan variasi motif. Penelitian ini juga mengkaji makna simbolis dan nilai budaya yang terkandung dalam desainnya sekaligus mengidentifikasi tantangan dan peluang pelestariannya. Penelitian ini bertujuan untuk mendukung keberlanjutan budaya, memperkuat identitas etnis, serta mendorong pengembangan industri kreatif berbasis warisan tradisional.
Peran Kepuasan dalam Memediasi Kualitas Pelayanan dan Kepercayaan Terhadap Loyalitas Pelanggan di Zaizhar Tour Bandung Syifa Purnama Dewi; Evilina Sjaiful; Christina Ekawati
Sosio e-Kons Vol. 18 No. 2 (2026): Sosio e-Kons
Publisher : Universitas Indraprasta PGRI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30998/sosioekons.v18i2.5088

Abstract

This study aims to analyze the influence of service quality and trust on customer loyalty with satisfaction as a mediating variable in Zaizhar Tour Bandung. The study used a quantitative approach with a survey method of 176 respondents selected through purposive sampling. Data were collected using a five-point Likert scale questionnaire and analyzed with Structural Equation Modeling-Partial Least Squares (SEM-PLS) using SmartPLS 4.0. The results showed that service quality had a positive and significant effect on customer loyalty (β = 0.450; t = 7.190; p < 0.001) and customer satisfaction (β = 0.373; t = 5.426; p < 0.001). Trust also had a positive and significant effect on loyalty (β = 0.494; t = 8.216; p < 0.001) and satisfaction (β = 0.557; t = 8.455; p < 0.001). Satisfaction had a significant effect on loyalty (β = 0.607; t = 11.156; p < 0.001) and mediated the influence of service quality and trust on loyalty. These findings underscore the importance of improving service, trust, and satisfaction to sustainably strengthen customer loyalty. The findings also provide strategic implications for managers in retaining customers and improving the company's competitiveness.
Co-Authors Adhita Yahya, Ifyar Adi Suyitno, Adi Agustinus Pekey Ahmad Subagyo Altatit Dianawati Camelia, Milly Dede Siti Syamsiah Depi Sri Handayani Evilina Sjaiful Evilina Sjaiful Evilina Sjaiful Feryanti, Elsa Fitriansyah, R. Deni Fajar Hadi, Uli Asmara Hamartoni Henky Hendrawan Hermawan Hermawan Hermawan Hermawan Hermawan Hermawan Indayani, Desy Indra Kurniawan Irnaldi Marlia Rizky, Kiki Nida Rifnida Pandapotan, Bob Hot Tua Patricia, Sandra Uli R. Deni Fajar Fitriansyah Rahayu Rahayu Rahman, Abdul Aziz Santy Wijaya Sari Sariatin Sariatin, Sari Siti Suparyanti Sjaiful, Evilina Subagyo, Achmad Sudarto, Tris Sunari Syifa Purnama Dewi Toni Endaryono, Bakti Wijaya, Santy Yani Suryani Yani Suryani