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All Journal SELAPARANG: Jurnal Pengabdian Masyarakat Berkemajuan Jurnal Manajemen Perhotelan dan Pariwisata Jurnal Manajemen Kuliner Jurnal Mata Pariwisata Jurnal Mekar Jurnal Keker Wisata: Kegiatan Pengabdian Kepada Masyarakat The Indonesian Journal of Computer Science Journal of Community Research & Engagement (JCRE)
Kurnia, Okki
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PENGARUH PERSONAL SELLING TERHADAP VOLUME PENJUALAN TANAMAN HIAS VITKA GARDENIA BATAM Kurnia, Okki
JURNAL MANAJEMEN KULINER Vol. 1 No. 1 (2022): FEBRUARI 2022
Publisher : PUSLITABMAS - BATAM TOURISM POLYTECNIC

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59193/jmn.v1i1.4

Abstract

The purpose of this research is to determine the effect of personal selling on the Sales Volume at Gardenia VITKA Batam. The sample used in this study amounted to 30 customers  ,sampling technique, namely the sampling technique using the entire population as a sample.. Data analysis techniques used simple linear regressions analysis. The results showed a coefficient value (r) of 795, a coefficient of determination (r2) of 0.713, a significance value of 0.000 <0.05, t count value is 8.338 and t tabel is 1.808. The results of this research indicate that (1) with r value has a strong relationship between personal selling and the sales volume, (2) with r2 value means personal selling have an sales volume. attandent of 79.3%, (3) with significance value means the personal selling variable (X) effects the sales volume variable (Y), (4) from t count value thus H0 is rejected and H1 is accepted.    
WORKSHOP PELAYANAN PRIMA UNTUK MENINGKATKAN KINERJA DAN LOYALITAS BAGI STAF DI PACIFIC PALACE HOTEL BATAM Simatupang, Devid Trinaldo; Kurnia, Okki; Sukmamedian, Haufi; Suciadi, Prisila Natacia
Journal of Community Research & Engagement Vol. 1 No. 2 (2025): January 2025
Publisher : LPPM STIE Ganesha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.60023/9b2p7773

Abstract

Kegiatan PKM ini menjadi inspirasi bagi staf Hotel Pacific agar memiliki kinerja dalam memberikan pelayanan kepada pelanggan dan menyajikan produk yang bermutu tinggi, sedangkan bagi usaha pelayanan prima diberikan dalam bentuk pelayanan yang maksimal demi kepuasan pelanggan. Pelayanan prima atau disebut juga excellent service mengedepankan kepuasan pelanggan di atas segalanya. Jika pelayanan perusahaan sudah memberi kesan yang bagus kepada konsumen maka tidak menutup kemungkinan perusahaan akan mendapatkan keuntungan dari promosi gratis mulut ke mulut. Dengan adanya pemahaman tentang pelayanan prima, staf Hotel Pacific Palace dapat mempersiapkan diri untuk bekerja di industri perhotelan yang semakin kompetitif dalam hal pelayanan. Mereka dapat meningkatkan kinerja dan keterampilan yang relevan dengan menaikkan standar suatu hotel. Kegiatan ini melibatkan mahasiswa dan dosen dalam menjalankan tri dharmanya.
Co-Authors Almuhtada, Davina Andri Wibowo Andri Wibowo candra, joni eka Caniago, Deosa Putra Cherryline Simatupang, Violetta Erwina Fidya Farasalsabila Jefry Lapotulo, Nensi Lumbantobing, Emmanuella Juin Maria Yosefina Meinadia Sekar Kinanti Aswirawan Nasution, Nadia Widari Nyoman Budiartha R.M. Okta Bella Cen Septiana, Reski Simatupang, Devid Trinaldo Suciadi, Prisila Natacia Sukma Prihatini Sukmamedian, Haufi Tcan, Erwina Widya Reza