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ANALISIS FAKTOR YANG MEMPENGARUHI EFEKTIFITAS PENANGANAN KELUHAN PASIEN BPJS RAWAT INAP DI RSU ROYAL PRIMA MEDAN Ginting, Johannes Bastira; Suci, Tri; Purba, Mei
Jurnal Kesmas Prima Indonesia Vol. 8 No. 1 (2024): Edisi Januari
Publisher : Program Studi Sarjana Kesehatan Masyarakat Universitas Prima Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34012/jkpi.v8i1.4752

Abstract

Kepuasan pelayanan kesehatan tidak dapat dinilai secara subjektif, ketidakpuasan akan diutarakan melalui keluhan baik lisan maupun tulisan baik dari pelanggan internal maupun eksternal. Penanganan keluhan yang baik merupakan salah satu strategi dalam meningkatkan pelayanan dan mempertahankan hubungan jangka panjang dengan para pelanggan. Tujuan penelitian untuk menganalisis faktor yang mempegaruhi efektivitas penanganan keluhan pasien. Jenis penelitian mix method, kombinasi metode kuantitatif (deskriptif cross-sectional) dan kualitatif dilakukan di RS Royal Prima Medan Desember Tahun 2022. Populasi rata-rata jumlah pasien rawat inap 3 bulan terakhir sebanyak 1.653 pasien. Penentuan sampel Structural Equation Modelling (SEM) ditetapkan sebanyak 200 responden dengan pendekatan purposive sampling. Analisis data kualitatif menggunakan model Miles and Huberman terdiri dari data reduction, display, conclusion drawing/verification. Data kuantitatif analisis univariat, bivariat (Chi-Square) dan Multivariate (regresi linear berganda metode enter) tingkat CI sebesar 0.05. Penelitian telah mendapatkan etik clearence dari komisi etik UNPRI dengan No. 042/KEPK/UNPRI/XII/2022. Hasil penelitian, mayoritas responden berusia ≥ 41 tahun sebanyak 95 pasien (47,5%), berjenis kelamin perempuan sebanyak 116 orang (58%), dan berpendidikan tinggi sebanyak 144 orang (72%). Hasil uji bivariat (Chi-Square) keempat variabel bebas (emphati, kecepatan, kewajaran, kemudahan) secara singnifikan memiliki hubungan dengan efektifitas penanganan keluhan pasien dengan p-value ≤ 0.05. Analisa multivariat, variabel yang paling berpengaruh adalah variabel kemudahan dengan p-value 0.00 dan besar OR 18.593. Kesimpulan variabel yang paling berpegaruh adalah variabel kemudahan pasien dalam penyampaian keluhan dan didukung oleh emphaty petugas dalam menerima keluhan dan kecepatan petugas di dalam menanggapi dan memberikan solusi yang tepat kepada pasien RS Royal Prima Medan
HUBUNGAN PERSONAL HYGIENE DAN SANITASI LINGKUNGAN DENGAN KEJADIAN PENYAKIT KULIT DI DESA TELUK SENTOSA, KABUPATEN LABUHANBATU Ginting, Johannes Bastira; Suci, Tri; Siregar, Santy Deasy; -, Hartono
Jurnal Kesmas Prima Indonesia Vol. 8 No. 2 (2024): Edisi Juli
Publisher : Program Studi Sarjana Kesehatan Masyarakat Universitas Prima Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34012/jkpi.v8i2.5563

Abstract

Penyakit kulit merupakan masalah kesehatan global yang signifikan, berdampak luas pada kualitas hidup individu dan sering memerlukan penanganan medis yang intensif. Penelitian ini mengeksplorasi hubungan antara perilaku masyarakat dan sanitasi lingkungan terhadap kejadian penyakit kulit. Jenis penelitian ini adalah survei analitik dengan pendekatan cross-sectional, yang melibatkan 30 sampel yang dipilih secara acak dari populasi sekitar 1.000 orang di Desa Teluk Sentosa, Kabupaten Labuhanbatu, pada Desember 2023. Variabel independen yang diteliti adalah personal hygiene dan sanitasi lingkungan, sementara variabel dependen adalah keluhan penyakit kulit, termasuk gejala seperti gatal, kemerahan, ruam, atau luka yang dapat mempengaruhi kualitas hidup dan aktivitas sehari-hari. Pengumpulan data dilakukan melalui kuesioner dan wawancara langsung dengan responden, kemudian dianalisis menggunakan uji Chi-Square dengan batas signifikansi p-value ≤ 0,05. Hasil analisis bivariat menunjukkan hubungan signifikan antara personal hygiene (p=0.000) dan sanitasi lingkungan (p=0.000) dengan keluhan penyakit kulit. Temuan penelitian ini menunjukkan bahwa responden yang memiliki personal hygiene dan sanitasi lingkungan yang baik cenderung tidak mengalami keluhan penyakit kulit. Sebaliknya, responden dengan personal hygiene dan sanitasi lingkungan yang buruk lebih sering mengeluhkan gejala penyakit kulit. Hasil ini menekankan pentingnya upaya menjaga kebersihan pribadi serta memperbaiki kondisi sanitasi lingkungan sebagai langkah pencegahan utama terhadap penyakit kulit. Temuan ini juga memberikan wawasan penting untuk merancang intervensi kesehatan yang lebih efektif dan berkelanjutan dalam komunitas.
“Operating Room Effectiveness”: Phenomenological Qualitative Study In Hospital Tirto Katon, Teguh; Wahyuni Nasution, Sri; Suci, Tri
International Journal of Health and Pharmaceutical (IJHP) Vol. 3 No. 2 (2023): May 2023
Publisher : CV. Inara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51601/ijhp.v3i3.160

Abstract

This study investigates the experience of health and medical personnel in hospital operating rooms and to evaluate the effectiveness of activities in operating rooms and ventilation conditions in hospitals. This study was designed as a qualitative research based on Heidegger's Hermeneutic Phenomenology Approach. The research method was carried out on health and medical personnel working in the operating room (OR) as observers. The research data were collected using an open and unstructured interview form. This form includes items that question the operating room design and operating room ventilation conditions. Data analysis used the Miles & Huberman method with the stages of data reduction, data display, and conclusion or verification. The research findings were obtained from seven informants (health and medical personnel) consisting of three men and four women. Age ranged from 30 to 45 years. Two themes and twelve sub-themes were determined as a result of data analysis. The research themes are (1) the effectiveness of operating room layout and (2) the effectiveness of operating room ventilation. This study concludes and provides important information about the physical requirements of the hospital operating room and the effectiveness for working professionally experience workers in the operating room (OR). It is understood that the room layout in the hospital is very good in helping smooth preoperative and postoperative handling. And operating room ventilation already supports good air circulation and is easy to control its use. But still found another room that causes noise. Hospital management must consider the type of activity, use of equipment, and/or other sources of noise, whether in the operating room building, ventilation of the operating room without a positive pressure system. So, the hospital must be able to pay attention to air humidity and pay attention to the state of the ventilation system and air filtration in the operating room so as to reduce the risk of preoperative and postoperative wound infections.
Test the Potential of Macadamia Nut Oil (Macadamia F. Muell) As Sunscreen in Cream Preparations In Vitro Ulandari Natasia, Yessy; Wahyuni Nasution, Sri; Suci, Tri
International Journal of Health and Pharmaceutical (IJHP) Vol. 3 No. 2 (2023): May 2023
Publisher : CV. Inara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51601/ijhp.v3i3.167

Abstract

Background: Sunlight has a beneficial effect by activating provitamin D3 found in the epidermis of the skin to become vitamin D3. However, excessive sun exposure can also have detrimental effects, especially on the skin. Macadamia nut oil contains vitamin E (tocotrienols and tocopherols) which are natural antioxidants. Macadamia nut oil also contains linoleic acid which is great for softening the skin, regenerating skin cells, moisturizing the skin, and is a natural anti-inflammatory. and helps restore skin barrier function and reduce transepidermal water loss (TEWL). Objectives: To determine whether there is a sunscreen potential from macadamia nut oil, the difference in the SPF value is significant between cream preparations with the addition of macadamia nut oil in various concentrations and to determine the sunscreen category of each macadamia nut oil formulation. Methods: This research was carried out experimentally, including the preparation of macadamia nut oil lotion, pH test, irritation test, and in vitro determination of the SPF (sun protection factor) number using a UV-Vis spectrophotometer. Results: The addition of macadamia nut oil combined with oxybenzone and octylmetoxycinamate in cream preparations has an average SPF value of F1 (blank) of 9.97; F2 (blank + 2% oxybenzone + 5% octyl methoxycinamate) of 23.14; F3 (1% macadamia nut oil) of 29.39; F4 (5% macadamia nut oil) of 32.99; and F5 (10% macadamia nut oil) of 37.59. The addition of macadamia nut oil in various concentrations gave a significant difference in increasing the SPF value between each formula combined with oxybenzone and octylmetoxycinamate. Conclusion: The addition of macadamia nut oil can increase the effectiveness of the combination oxybenzone and octylmetoxycinamate sunscreen in cream preparations.
Analysis of Clinical Pathway Implementation of Urinary Tract Stones at Royal Prima General Hospital Medan Subkhan, Subkhan; Suci, Tri; Lestari Ramadhan, Sri
International Journal of Health and Pharmaceutical (IJHP) Vol. 3 No. 2 (2023): May 2023
Publisher : CV. Inara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51601/ijhp.v3i3.172

Abstract

In realizing individual health rights, health services are required to be able to place resources and organization efficiently with the advancement of medical world. Clinical pathway (CP) is a disease management tool used to reduce unnecessary variations in services to improve clinical outcomes and to control the use of resources (financial). Acute appendicitis is one of the most common causes of acute abdominal pain, with cases from 20-30% and increasing 32-72% at age of <60 years. Therefore, it is necessary to conduct a study on the implementation of CP in the RSU. Royal Prima Medan. This study was conducted by using mix method with a case study design. Qualitative data were taken by interview and observation with case manager, medical committee, and nurses (n = 5) and quantitative data were taken with simple descriptive from acute appendicitis CP documentation in medical records and ICPAT (January - September 2020, n = 117). The level of completeness for CP was 100% and form filling was 85%. ICPAT dimension 1 contents and quality are good, dimension 2 contents still lack, and quality is moderate, dimension 3 contents is good and quality is moderate, dimension 4 content in moderate criteria and quality is good, dimension 5 contents still lack and quality is moderate and dimension 6, contents is good and quality is in moderate category. Where the obstacles are due to lack of understanding and time constraints. The development of urinary tract stones CP is not quite optimal; it is necessary to conduct periodic socialization and training to support understanding in filling out CP.
Analysis of Dominant Factors Affecting the Mental Health of Social Media Users Ginting, Johannes Bastira; Suci, Tri
Jurnal Kesmas Prima Indonesia Vol. 10 No. 1 (2026): January Edition
Publisher : Program Studi Sarjana Kesehatan Masyarakat Universitas Prima Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Sleep quality matters most for mental health among social media users—more than screen time, stress, or any demographic factor. We analyzed data from 477 social media users to identify which behavioral and psychosocial factors best predict mental well-being, as measured by a happiness index. Three factors showed significant associations: daily screen time, sleep quality, and stress levels. Respondents who spent more time on screens, slept poorly, and experienced high stress reported worse mental health. But sleep quality dominated. People with good sleep were 5.6 times more likely to report healthy mental wellbeing than those sleeping poorly (OR = 5.559; 95% CI: 2.841-10.878; p < 0.001), even after accounting for screen time and stress. Surprisingly, age, gender, physical activity, and platform choice showed no relationship with mental health. These findings challenge the assumption that simply reducing social media use improves wellbeing. Instead, public health interventions should prioritize sleep hygiene alongside, not instead of, managing screen time and stress. In our increasingly digital world, how we rest may matter more than how much we scroll