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Wahyuni Nasution, Sri
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Nursing Public Health

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Comparative Analysis Of Service Quality On Patient Satisfaction Levels In Government And Private Hospitals In Medan City In 2022 Ayura, Bebie; Wahyuni Nasution, Sri; Ginting, Rapael
International Journal of Health and Pharmaceutical (IJHP) Vol. 4 No. 1 (2024): February 2024
Publisher : CV. Inara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51601/ijhp.v4i1.251

Abstract

This study compares service quality to patient satisfaction in government and private hospitals in Medan City in 2022. This study used a survey method using a questionnaire as a data collection instrument. The research respondents were patients who used government and private hospital services. The data collected includes service quality dimensions, such as tangibles, reliability, responsiveness, assurance, and empathy. In addition, the data also consists of the level of patient satisfaction with the services provided by the hospital. Comparative analysis of service quality and patient satisfaction levels was carried out using appropriate statistical techniques, such as testing the difference between two groups of hospitals (government vs. private) using appropriate statistical tests. The results of this analysis will provide an understanding of the differences in service quality between government and private hospitals, as well as the related level of patient satisfaction. This research is expected to contribute to the development and improvement of health services in hospitals, especially in the city of Medan. The results of this study can also be input for hospital management to improve service quality and patient satisfaction. Thus, hospitals can provide better services and meet patient expectations to enhance the reputation and competitiveness of both government and private hospitals in Medan City. Especially in the city of Medan. The results of this study can also be input for hospital management to improve service quality and patient satisfaction. Thus, hospitals can provide better services and meet patient expectations to enhance the reputation and competitiveness of both government and private hospitals in Medan City. Especially in the city of Medan. The results of this study can also be input for hospital management to improve service quality and patient satisfaction. Thus, hospitals can provide better services and meet patient expectations to enhance the reputation and competitiveness of both government and private hospitals in Medan City.
Measuring Stress Level Among Medical Students Timotius Girsang, Ronaldo; Napiah Nasution, Ali; Manalu, Putranto; Wahyuni Nasution, Sri
International Journal of Health and Pharmaceutical (IJHP) Vol. 2 No. 3 (2022): August 2022
Publisher : CV. Inara

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (150.627 KB) | DOI: 10.51601/ijhp.v2i3.68

Abstract

Measurement of stress levels is important considering the long and stressful study period that medical students have to go through. This study aims to measure the difference in stress levels of the first year and third-year medical education students. The approach used in this study is a one-time unpaired numerical comparative analysis of two groups with a cross-sectional design. The study was conducted at the Faculty of Medicine, Dentistry and Health Sciences, Universitas Prima Indonesia for 2 (months) starting from February 2022–March 2022. A total of 76 subjects were involved, and each group consisted of 38 subjects. Determination of research subjects was carried out by purposive sampling technique with inclusion criteria in the form of the first-year and third-year preclinical students. In collecting data, the researcher used The Kessler Psychological Distress-10 (K-10) questionnaire. The collected data was then analyzed using an unpaired t-test. Furthermore, the results of the analysis are presented in tabular form along with interpretations. From the results of the study, it can be seen that many first-year and third-year students experience stress, and there is no significant difference between the two groups. Furthermore, the results of the study showed that there was no significant difference in the K-10 scores for first-year and third-year students based on place of residence, ethnicity, and area of ​​origin. The phenomenon of stress in medical students needs attention from the university. Preventing an academic environment by designing a curriculum that promotes collaboration rather than competition as well as providing counseling services is recommended as a preventive measure.
The Effect of Laughter Therapy, a Low-Salt Diet, Exercise, and Physical Activity on Reducing Blood Pressure in Elderly Patients at the Sei Kepayang Timur Community Health Center, Asahan Regency RAngelin Purba, Rona; Wahyuni Nasution, Sri; Wienaldi, Wienaldi
International Journal of Health and Pharmaceutical (IJHP) Vol. 5 No. 4 (2025): November 2025
Publisher : CV. Inara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51601/ijhp.v5i4.502

Abstract

Hypertension is a common health problem among the elderly and carries a risk of increasing cardiovascular complications. Non-pharmacological efforts such as laughter therapy, a low-salt diet, exercise, and physical activity are important strategies in controlling blood pressure. This study aims to analyze the effectiveness of laughter therapy, a low-salt diet, exercise, and physical activity on reducing blood pressure in elderly patients at the Sei Kepayang Timur Community Health Center in Asahan Regency. The study used a quasi-experimental design with a pre-test and post-test control group approach. The number of respondents was 60 elderly people who were divided equally into an intervention group of 30 people and a control group of 30 people. Data were analyzed using comparative statistical tests (paired t-test and chi-square test) with a significance level of p < 0.05. The results showed that in the intervention group, there was a decrease in mean systolic blood pressure from 150.2 mmHg to 135.4 mmHg, with a difference of 14.8 mmHg (p = 0.000), and a decrease in diastolic blood pressure from 93.2 mmHg to 84.4 mmHg, with a difference of 8.8 mmHg (p= 0.000). Other interventions, including a low-fat diet, exercise, and physical activity, were also shown to be effective in reducing both systolic and diastolic blood pressure. In conclusion, laughter therapy, a low-salt diet, exercise, and physical activity are effective in reducing blood pressure in the elderly. Based on these study results, the elderly are advised to regularly engage in laughter therapy, maintain a low-salt diet, and increase physical activity and exercise. Health institutions need to integrate this non-pharmacological intervention program into promotive and preventive services. Future research is expected to examine long-term effectiveness and expand the sample size.
Co-Authors Ayura, Bebie Muhammad Luthfi Napiah Nasution, Ali RAngelin Purba, Rona Rapael Ginting Timotius Girsang, Ronaldo Wienaldi, Wienaldi