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Transformasi Digital Branch dalam Upaya Peningkatan Layanan di Era Society 5.0 pada Bank Mandiri Jemberpada Bank Mandiri Jember Ananda, Hafiz Wahyu; Masrohatin, Siti; Amalia, Rizca Laila; Aini, Lynda Qurotul
Jurnal Ekonomi & Perbankan Syariah Vol 3, No 1 (2023): JEIPS: Jurnal Ekonomi Islam dan Perbankan Syariah
Publisher : Prodi Perbankan Syariah Fakultas Agama Islam Universitas Muhammadiyah Aceh

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37598/jeips.v3i1.1761

Abstract

Transformasi digital pada industri perbankan lebih dari sekedar menyediakan layanan online dan mobile banking. Digital branch sebagai salah satu bentuk digitalisasi perbankan hadir sebagai strategi layanan terbaru yang memudahkan masyarakat untuk dapat menikmati layanan perbankan secara lebih cepat, mudah, dan aman. Konsep digital branch menggabungkan antara layanan konvensional dan layanan digital, yang dilakukan dalam memenuhi kebutuhan nasabah yang kompleks dan beragam terutama di Era Society 5.0. Dalam menghadapi perubahan ini, perbankan harus memperhatikan perkembangan teknologi dan tuntutan masyarakat, serta dampak sosial dan lingkungan yang ditimbulkan dari sistem yang telah dibuat untuk mengembangkan strategi dan produk yang tepat dan relevan dengan kebutuhan nasabah. Penelitian ini merupakan penelitian kualitatif dengan metode pengambilan informasi melalui wawancara dengan narasumber, buku, tinjauan pustaka, literatur, penelitian terdahulu, website atau artikel yang relevan dengan isu yang sedang dikaji. Penelitian ini bertujuan memaparkan transformasi bank konvensional menjadi digital branch sehingga memunculkan strategi dan upaya baru bank untuk meningkatkan layanan nasabah terutama pada perubahan industri era Society 5.0. Hasil penelitian menunjukkan bahwa transformasi bank konvensional menjadi digital branch dapat memberikan kemudahan dan keamanan layanan bagi nasabah dalam melakukan aktivitas perbankan, sehingga hal ini akan meningkatkan kepuasan nasabah dan kualitas layanan perbankan, serta memunculkan kepercayaan nasabah pada sektor perbankan tersebut.
Gaya Kepemimpinan Dalam Meningkatkan Kinerja Karyawan Pada PT. Bank Mandiri (Persero) Micro Banking Cluster Jember masrohatin, siti; Isabella, Al Fitri Ummi; Salsabilla, Yasmin huronia
Al-tsaman : Jurnal Ekonomi dan Keuangan Islam Vol 5 No 01 (2023): Mei
Publisher : INAIFAS Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62097/al-tsaman.v5i01.1286

Abstract

Leadership style is the norm of behavior used by a person when he tries to influence the behavior of others. The leadership style will be suitable if the company's goals have been communicated and employees have accepted them. A leader must apply a leadership style to manage employees because it will greatly affect the success of the organization in achieving its goals. Leaders should listen to ideas from employees before making decisions. The appropriate leadership style will motivate a person to achieve. Success or failure in employee performance can be influenced by the manager's leadership style. This study aims to describe the leadership style in improving employee performance at PT Bank Mandiri (Persero) Micro Banking Cluster Jember 1. This study uses the observation method, namely going directly to Bank Mandiri micro banking cluster Jember 1 to obtain accurate information. Data collection techniques using data triangulation, namely observation, interviews and documentation. The purpose of this study was to determine how the leadership style in improving employee performance at PT Bank Mandiri (Persero) Micro Banking Cluster Jember
Liberation Theology and Gender (Asghar Ali Engineer's Thoughts) Maulidiy, Fahmidiya Khilda; Masrohatin, Siti; Fathiyaturrahmah, Fathiyaturrahmah
Indonesian Interdisciplinary Journal of Sharia Economics (IIJSE) Vol 7 No 1 (2024): Sharia Economics
Publisher : Sharia Economics Department Universitas KH. Abdul Chalim, Mojokerto

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31538/iijse.v7i1.4650

Abstract

Asghar Ali Engineer (1939-2013) was a theologian and feminist from India. Born into an elite religious environment, he then experienced dirty exploitation in the name of religion which made him study the nature of religious law. He collaborated between Islamic literature and Western literature to discover the essence of Sharia. This article will discuss his popular thoughts on liberation theology and gender and Asghar Ali's efforts in reinterpreting the Koran. The research method used in this study is qualitative research, a type of library research. The research data source uses books written by Asghar Ali and several studies that are relevant to the research focus. Based on the research results, in interpreting the Qur'an Asghar Ali used three methods. One way is to differentiate the normative and contextual aspects of a verse to understand the historical aspects when the Qur'an. Another side discussed by Asghar Ali is gender, for him, gender equality and gender justice are closely related. The realization of justice and gender equality is realized by the absence of discrimination between men and women, as well as the opportunity to participate in all aspects of life. This cannot be separated from the situation in India where he lives, where there is inequality and injustice between men and women. The research results concluded that it is necessary to reinterpret the interpretation of the Qur'an so that the theological views regarding the Qur'an Salihun Li Kulli Zaman Wa Makan can still be applied in life while still prioritizing human values.
Islamic Value-Based Financial Management System in Sustainable Business Development Misbahussururi, Misbahussururi; Masruroh, Nikmatul; Masrohatin, Siti
The Es Accounting And Finance Vol. 4 No. 02 (2026): The Es Accounting And Finance (ESAF)
Publisher : Eastasouth Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58812/esaf.v4i02.912

Abstract

In a business, financial management is crucial for business stability. Financial management must begin with planning and evaluation to ensure business growth. This is especially true if the business is to be sustainable, meaning it should not stop there but continue on to future generations. The objectives of this study are: first, to analyze the financial management system in sustainable business development, and second, to explore Islamic values in financial management in sustainable business development. This study uses a qualitative, descriptive approach. The study took place at the Business Unit managed by the Al Bidayah Islamic Boarding School in Jember, with a purposive technique. Data were collected through interviews, observation, and documentation. Data were analyzed using descriptive analysis utilizing Islamic values. The data collected through interviews, observations, and documents are presented in the data presentation and analyzed descriptively. Data were tested using source triangulation techniques. The results of this study state that, first, the financial management system in sustainable business development uses a transparent and accountable management system. In addition, financial management uses the stages of planning, implementation, reporting, and evaluation. Second; The Islamic values embedded in the financial management of the business run by the Al Bidayah Islamic Boarding School include honesty (transparency), charity (disbursing funds for Ziswaf), discipline, justice, and prudence (amanah). The goal is to create a sustainable business not only for the family but for the entire community.