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PENGEMBANGAN KAPASITAS UMKM SIGARO MALAHA TERHADAP PENGOLAHAN IKAN TUNA MENJADI ABON IKAN SEBAGAI PRODUK UNGGULAN DI KOTA TERNATE Marasabessy, Fachria Yamin; Umasugi, Mohbir; Adam, Muhammad Darsan Hi
Journal of Community Service Vol 6 No 1 (2024): JCS, June 2024
Publisher : Ikatan Dosen Menulis

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56670/jcs.v6i1.243

Abstract

Tidak ada yang meragukan potensi sumber daya ikan (SDI) di perairan Maluku Utara, wilayah tersebut berbatasan langsung dengan Filipina dan Samudera Pasifik yang memicu berlimpahnya segala jenis ikan dan keberagaman hayati laut. Sebagai pemilik potensi SDI yang sangat tinggi, perairan Maluku Utara juga dikenal luas sebagai penghasil komoditas perikanan bernilai ekonomi tinggi yang menjadi andalan Indonesia untuk ekspor, yaitu tuna, cakalang, dan tongkol. Lebih lanjut terdapat 8 kabupaten dan 2 kota di Provinsi Maluku Utara, dari 10 kabupaten dan kota tersebut, Kota Ternate berada di urutan pertama dengan produsen perikanan dengan jumlah 55,8 ton di tahun 2022. Potensi besar ini harus di kelolah dengan baik, terdapat bermacam-macam cara pengolahan ikan, mulai dari cara tradisional sampai modern. Ini kemudian di manfaatkan oleh Ibu Hasna Halil melalui UMKM Sigaro Malaha yang melihat potensi sumber daya alam dari sektor perikanan untuk mengolah menjadi produk abon ikan tuna, namun ada beberapa permasalahan yang dihadapi oleh industri rumahtangga seperti belum mempunyai ijin layak di pasarkan melalui PIRT dari Dinas Kesehatan, kemudian belum memiliki kemasan yang baik sebagai nilai tambah dalam pemasaran, dan juga kukarangan peralatan lain yang berpengaruh pada pendapatan, untuk itu tim PkM Universitas Terbuka Daerah Ternate yang di ketuai oleh Dr. Fachria Yamin Marasabessy, M.Pd. merasa perlu untuk di intervensi untuk pengembangan kapasitasnya.
Hospitality English: Essential Phrases for Hotel and Tourism Professionals Marasabessy, Fachria Yamin; Amalia Mustika; Indriyani, Susi; Rizki Amelia; Ratna Rintaningrum
International Journal of Educational Research Excellence (IJERE) Vol. 4 No. 1 (2025): January-June
Publisher : PT Inovasi Pratama Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55299/ijere.v4i1.1303

Abstract

English is essential in the hospitality and tourism industry as the primary communication tool between hotel staff and international guests. Effective English communication enhances service quality, guest satisfaction, and the hotel's reputation in the global market. However, many hotels in Indonesia face challenges in maintaining consistent English standards, particularly in mastering key service phrases. This study aims to identify essential phrases for hotel professionals, evaluate their effectiveness, and analyze factors influencing English proficiency in hospitality settings. A mixed-methods approach with qualitative and quantitative descriptive methods was used. Data were collected through field observations, interviews with hotel managers and staff, and guest satisfaction surveys. Findings reveal that international hotels in major cities like Jakarta and Bali exhibit higher English proficiency compared to developing hotels in cities such as Bandung, Yogyakarta, Medan, and Surabaya. Contributing factors to better English standards include regular training, the use of standardized service scripts, and a work environment that necessitates English communication. In contrast, developing hotels struggle with challenges such as limited formal training, inconsistent English use, and low staff awareness of key service phrases. To address these issues, this study recommends strategies including real-life scenario-based training programs, language learning technology integration, periodic mentoring and evaluation, and the implementation of Standard Operating Procedures (SOPs) for service communication. These strategies are expected to improve hotel service communication, enhance guest satisfaction, and strengthen Indonesia’s hotel industry competitiveness on an international scale. By prioritizing English language training, hotels can create a more professional service environment, ensuring a seamless experience for international guests and fostering a strong global reputation.
Hospitality English: Essential Phrases for Hotel and Tourism Professionals Marasabessy, Fachria Yamin; Mustika, Amalia; Indriyani, Susi; Amelia, Rizki; Rintaningrum, Ratna
International Journal of Educational Research Excellence (IJERE) Vol. 4 No. 1 (2025): January-June
Publisher : PT Inovasi Pratama Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55299/ijere.v4i1.1303

Abstract

English is essential in the hospitality and tourism industry as the primary communication tool between hotel staff and international guests. Effective English communication enhances service quality, guest satisfaction, and the hotel's reputation in the global market. However, many hotels in Indonesia face challenges in maintaining consistent English standards, particularly in mastering key service phrases. This study aims to identify essential phrases for hotel professionals, evaluate their effectiveness, and analyze factors influencing English proficiency in hospitality settings. A mixed-methods approach with qualitative and quantitative descriptive methods was used. Data were collected through field observations, interviews with hotel managers and staff, and guest satisfaction surveys. Findings reveal that international hotels in major cities like Jakarta and Bali exhibit higher English proficiency compared to developing hotels in cities such as Bandung, Yogyakarta, Medan, and Surabaya. Contributing factors to better English standards include regular training, the use of standardized service scripts, and a work environment that necessitates English communication. In contrast, developing hotels struggle with challenges such as limited formal training, inconsistent English use, and low staff awareness of key service phrases. To address these issues, this study recommends strategies including real-life scenario-based training programs, language learning technology integration, periodic mentoring and evaluation, and the implementation of Standard Operating Procedures (SOPs) for service communication. These strategies are expected to improve hotel service communication, enhance guest satisfaction, and strengthen Indonesia’s hotel industry competitiveness on an international scale. By prioritizing English language training, hotels can create a more professional service environment, ensuring a seamless experience for international guests and fostering a strong global reputation.
NILAI PENDIDIKAN KARAKTER DALAM NOVEL HATI SUHITA KARYA KHILMA ANIS Sariasih, Yanti; Musdikawati, Sri; Marasabessy, Fachria Yamin
Fon : Jurnal Pendidikan Bahasa dan Sastra Indonesia Vol 20 No 2 (2024): FON: JURNAL PENDIDIKAN BAHASA DAN SASTRA iNDONESIA
Publisher : Program Studi Pendidikan Bahasa dan Sastra Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25134/fon.v20i2.7100

Abstract

ABSTRAK: Novel sebagai sebuah karya sastra selalu mengandung nilai-nilai yang hendak disampaikan pengarang kepada pembaca. Melalui nilai-nilai tersebut diharapkan para pembaca dapat menjadikannya sebagai media refleksi bagi diri untuk berbenah ke arah yang lebih baik. Penelitian ini bertujuan mendeskripsikan nilai pendidikan karakter dalam novel “Hati Suhita” karya Khilma Anis. Penelitian ini menggunakan metode deskriptif kualitatif. Data penelitian berupa kalimat-kalimat yang menggambarkan nilai pendidikan karakter Sumber data penelitian adalah novel “Hati Suhita” karya Khilma Anis. Pengumpulan data dilakukan dengan teknik baca-catat, sedangkan nalisis data dilakukan dengan teknik deskriptif. Hasil penelitian menunjukkan bahwa novel “Hati Suhita” karya Khilma Anis. mengandung nilai-nilai pendidikan karakter, seperti nilai: (1) religius, (2) tanggung jawab, (3) gemar membaca, (4)kerja keras, (5) komunikatif, (6) peduli sosial, (7) kreatif, dan (8) cinta damai. Nilai-nilai tersebut menyatu padu dengan serangkaian cerita di dalam novel dan dimunculkan pengarang secara tersurat dan tersirat.KATA KUNCI: nilai; pendidikan karakter; novel THE VALUE OF CHARACTER EDUCATION IN THE NOVEL HATI SUHITA BY KHILMA ANIS ABSTRACT: Novel as a literary work always contains values that the author wants to convey to the reader. Through these values, readers are expected to be able to make it a medium of reflection for themselves to improve in a better direction.  This study aims to describe the value of character education in the novel "Hati Suhita" by Khilma Anis. This study used descriptive qualitative method. Source of research data is the novel "Hati Suhita" by Khilma Anis. The data was collected using the reading-note technique, while the data analysis was carried out using the descriptive technique. The results showed that the novel "Hati Suhita" by Khilma Anis. contains character education values, such as: (1) religious, (2) responsibility, (3) fond of reading, (4) hard work, (5) communicative, (6) social care, (7) creative, and (8) peace-loving. These values are integrated into a series of stories in the novel and the authors appear implicitly and explicitly.KEYWORDS: values, character education, novel