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Analysis of Determinants of Employee Performance through Job Satisfaction and Organizational Commitment (Case Study of PT. Hadji Kalla, Urip Sumoharjo Branch) Tiong, Piter; Soemaryo, Partono
International Journal of Management and Business Intelligence Vol. 2 No. 3 (2024): June 2024
Publisher : MultiTech Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59890/ijmbi.v2i3.2096

Abstract

This research seeks to examine the influence of self-efficiency and locus of control on job satisfaction, organizational commitment and employee performance. It also aims to explore the relationship between job satisfaction, organizational commitment, and employee performance. by growing satisfaction and organizational commitment at PT. Haji Kalla Urip Sumoharjo Branch. The research focused on 163 employees who worked in the sales and used car dept of PT. Haji Kalla Urip Sumoharjo Branch. The sampling method uses saturated sampling. Questionnaires were used to collect data, which was then analyzed using path analysis on Amos version 24 software. Research findings prove that self-efficacy has a real impact on job satisfaction, organizational commitment and employee performance. Job satisfaction significantly improves employee performance and organizational commitment. The results of the mediation test show that there is quite a large mediating influence on the relationship between self-efficacy and employee performance, as well as between locus of control and employee performance at PT. Hadji Kalla Urip Sumoharjo Branch. This study shows that self-efficacy, job satisfaction, and organizational commitment collectively mediate around 46.80% of the impact of self-efficacy on employee performance. In addition, locus of control, job satisfaction, and organizational commitment mediate 28.20% of the impact of locus of control on employee performance.
PENGARUH KOMUNIKASI, FASILITAS, DAN JAMINAN TERHADAP TINGKAT KEPUASAN PASIEN DI PUSKESMAS RALLA KABUPATEN BARRU Soemaryo, Partono; Kasmawati, Kasmawati; Abdullah, Rasyidin
Bata Ilyas Educational Management Review Vol. 1 No. 2 (2021): July - December
Publisher : Sekolah Tinggi Ilmu Ekonomi Amkop Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37531/biemr.v1i2.104

Abstract

Dari hasil pengujian yang dilakukan disimpulkan: 1) Komunikasi berpengaruh positif dan signifikan terhadap kepuasan pasien Puskesmas Ralla Kabupaten Barru. Artinya, semakin baik komunikasi maka tingkat kepuasan pasien Puskesmas Ralla Kabupaten Barru akan semakin tinggi, demikian sebaliknya. 2) Fasilitas berpengaruh positif dan signifikan terhadap kepuasan pasien Puskesmas Ralla Kabupaten Barru. Artinya, semakin baik fasilitas puskesmas maka tingkat kepuasan pasien Puskesmas Ralla Kabupaten Barru akan semakin tinggi, demikian sebaliknya. 3) Jaminan berpengaruh positif dan signifikan terhadap kepuasan pasien Puskesmas Ralla Kabupaten Barru. Artinya, semakin baik jaminan maka tingkat kepuasan pasien Puskesmas Ralla Kabupaten Barru akan semakin tinggi, demikian sebaliknya. 4) Komunikasi, fasilitas, dan jaminan berpengaruh positif dan signifikan terhadap kepuasan pasien Puskesmas Ralla Kabupaten Barru. Artinya, semakin baik komunikasi, fasilitas, dan jaminan maka tingkat kepuasan pasien Puskesmas Ralla Kabupaten Barru akan semakin tinggi, demikian sebaliknya
Pengaruh Kualitas Produk, Harga dan Efeknya terhadap Keputusan Pembelian di Masa Pandemi Covid 19 (Studi kasus pada Indomaret di kota Makassar) Tiong, Piter; Irwan, Andi; Soemaryo, Partono
Bata Ilyas Educational Management Review Vol. 2 No. 2 (2022): July - December
Publisher : Sekolah Tinggi Ilmu Ekonomi Amkop Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37531/biemr.v2i2.254

Abstract

Penelitian ini bertujuan menganalisis pengaruh kualitas produk, harga dan efeknya terhadap keputusan pembelian di masa pandemic Covid 19 pada Indomaret, kota Makassar. Untuk mencapai tujuan tersebut maka digunakan teknik pengumpulan data melalui penyebaran kuesioner kepada sejumlah responden yang menjadi sampel dalam penelitian ini, dimana yang menjadi responden adalah konsumen atau masyarakat yang berbelanja di Indomaret Kota Makassar. Teknik analisis data menggunakan uji instrument penelitian, uji asumsi klasik, analisis regresi linear berganda serta pengujian hipotesis. Hasil penelitian menemukan bahwa kualitas produk berpengaruh positif dan signifikan terhadap keputusan pembelian di masa pandemi covid 19 pada Indomaret,kota Makassar. Kemudian harga berpengaruh positif dan signifikan terhadap keputusan pembelian di masa pandemi covid 19 pada Indomaret, kota Makassar.
ANALISIS SIVA MELALUI KEPUASAN TERHADAP LOYALITAS PELANGGAN (STUDI KASUS PADA PT. HADJI KALLA CABANG ALAUDDIN MAKASSAR Tiong, Piter; Soemaryo, Partono; Fatma, Nur
Jurnal Metaverse ADPERTISI Vol. 3 No. 1 (2024): Januari 2024
Publisher : Aliansi Dosen Perguruan Tinggi Swasta Indonesia (Adpertisi)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62728/jma.v3i1.546

Abstract

The purpose of this research is to determine the influence of Solutions, value, information and access on customer satisfaction and loyalty, as well as to determine and analyze the influence of Solutions, information, value and access on customer loyalty through customer satisfaction at PT. Haji Kalla Makassar Branch. This research uses a quantitative approach, by taking samples, namely customers who bought Toyota cars, which were determined to be 100 respondents, data collection techniques using questionnaires, observation and documentation. Meanwhile, the data analysis technique uses path analysis. The research results found that solution, Information, Value and Access had a positive and significant influence on customer satisfaction and customer loyalty, customer satisfaction had a positive and significant influence on customer loyalty. Meanwhile, from the results of the mediation test, it was found that customer satisfaction can mediate the influence of solution, information, value and access on customer loyalty at PT. Hadji Kalla Alauddin Branch, Makassar.
Internal Control as a Bridge to Superior Performance of the West Papua Provincial Government: Perspectives of Human Resources, Accountability, and Transparency D. Resi, Yohanes; Mattalatta, Mattalatta; Maddatuang, Bachtiar; Soemaryo, Partono
Devotion : Journal of Research and Community Service Vol. 6 No. 2 (2025): Devotion: Journal of Community Research
Publisher : Green Publisher Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59188/devotion.v6i2.25429

Abstract

This study aims to analyze Internal Control as a bridge to the superior performance of the West Papua Provincial Government, by examining the influence of HR perspectives, accountability and transparency . This study uses a quantitative approach. The population of this study was 351 employees of the West Papua Provincial Secretariat, with a sample of 203 respondents, using the opinion of Hair et al, 2010 (7x29 indicators). The research data were obtained from the results of filling out the questionnaire and analyzed using SEM-AMOS. The results of the study show that (1) The quality of human resources, accountability and transparency have a positive and significant effect on the internal control system; (2) The quality of human resources, accountability and transparency have a positive and significant effect on the performance of regional government agencies; (3); Internal control has a positive and significant effect on the performance of regional government agencies; (4) Internal control can significantly mediate the effect of the quality of human resources, accountability and transparency on the performance of regional government agencies