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The Influence of Service Quality on inpatients Satisfaction: Study at Bahagia Hospitals, Makassar City Herlina Sakawati; Nina Agustina; Sulmiah Sulmiah
Jurnal Office Volume 7, Number 1, January-June 2021
Publisher : Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/jo.v7i1.19819

Abstract

This study aims to determine the effect of service quality on inpatient satisfaction at the Bahagia Hospital in Makassar City. The research method used is a quantitative survey method using an explanatory approach. A sample of 100 people who are inpatients at the Bahagia Hospital using accidental sampling technique. The data analysis used is descriptive analysis and inferential analysis. The results showed that the quality of service had a significant influence on the satisfaction of inpatients at the Bahagia Hospital. This shows that service quality has an important role so that service delivery can provide results in accordance with what patients expect
Collaboration and Community Participation in Tourism Development Herlina Sakawati; Haedar Akib; Sulmiah Sulmiah; Widyawati Widyawati
Jurnal Office Volume 8, Number 2, July–December 2022
Publisher : Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/jo.v8i2.38961

Abstract

This study discusses collaboration and community participation in tourism development in Malino Village, Gowa Regency. Malino Village has the best tourism destinations in South Sulawesi, and its management involves several parties. However, the involvement of these parties has not been well established in the cooperative relationship. Community involvement in tourism management is also considered to be still lacking. To realize tourism development in Malino Village requires collaboration between every party involved and community involvement. The data that is the study material in this study was obtained from the results of interviews, observations, and literature studies. Existing data were analyzed using Interactive Model Analysis. From the results of the analysis, it is known that the Gowa Regency Government does not have a collaborative foundation in tourism development. The cooperative relationship that exists is not based on the goal of overcoming tourism problems in Malino Village. Cooperation is carried out based on the interests of each. Community support in the development of tourism is realized by managing and maintaining the facilities and infrastructure to support the implementation of tourism prepared by the government. In order for the development of tourism in Malino village to be implemented properly, the Gowa Regency government should carry out collaboration in the form of business clusters.
PKM Penelitian Tindakan Kelas bagi Guru SMA Negeri 15 Bone Sulmiah Sulmiah; Sirajuddin Saleh; Rusdi Rusdi; Maya Kasmita
Seminar Nasional Pengabdian Kepada Masyarakat SEMINAR NASIONAL 2022:PROSIDING EDISI 1
Publisher : Seminar Nasional Pengabdian Kepada Masyarakat

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Abstrak. Permasalahan utama yang dihadapi oleh mitra adalah belum memahami dengan baik tentang konsep penelitian tindakan kelas (PTK), Mitra belum bisa membedakan jenis penelitian tindakan kelas dengan penelitian yang lain, dan mitra belum memahami tata cara penyusunan laporan penelitian tindakan kelas. Oleh karena itu, dalam rangka mengatasi masalah tersebut di atas, maka solusi yang ditawarkan adalah dengan melakukan pelatihan dan bimbingan terhadap mitra tentang penelitian tindakan kelas, khususnya dalam hal penyusunan laporan penelitian tindakan kelas. Pelatihan tersebut diharapkan akan menghasilkan suatu Format sistematika penulisan/penyusunan laporan Penelitian Tindakan Kelas (PTK), dan guru-guru yang sudah dilatih (mitra) memiliki keterampilan/ pemahaman dalam menyusun laporan penelitian tindakan kelas.Kata Kunci: Penelitian Tindakan Kelas
Sosialisasi Stop Bullying di Sekolah Dasar Negeri 1 Pajjaiang Dyan Paramitha Darmayanti; Novayanti Sopia Rukmana; Darman Manda; sulmiah sulmiah; Oky Nur Pratiwi Johansyah; Asri Nur Aina; Herlina Sakawati
Humanis Vol. 21, No. 2 Desember 2022
Publisher : Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/humanis.v21i2.38797

Abstract

. Menghentikan bullying di sekolah dapat dicegah dengan cara melakukan pengawasan dan memberikan sanksi yang dapat membuat pelaku bullying jera. Adapun cara lain adalah dengan memberikan materi bullying dalam proses pembelajaran yang secara tidak langsung akan membawa dampak positif bagi perkembangan pribadi siswa. Tujuan pengabdian ini adalah untuk menjelaskan peran sekolah dalam pencegahan bullying di Sekolah Dasar Negeri 1 Pajjaiang serta para siswa mampu mengetahui bentuk perilaku bullying dan hilangnya perilaku bullying. Program sosialisasi ini dilakukan melalui metode pelaksanaan yakni melakukan sosialisasi kepada siswa mengenai bahayanya bully di lingkungan sekolah    Abstract. Stopping bullying in schools can be prevented by supervising and providing sanctions that can deter bullies. The other way is to provide bullying material in the learning process which will indirectly have a positive impact on students' personal development. The purpose of this service is to explain the role of the school in preventing bullying at Sekolah Dasar Negeri 1 Pajjaiang And students are able to form bullying behavior and eliminate bullying behavior. This socialization program is carried out through the implementation method, namely conducting outreach to students about the dangers of bullying in the school environment
Analysis Of Village Resources In Realizing Sustainable Village Development: A Case Study Of Bontorappo Village, Arungkeke Village And Pattiro Village, Jeneponto Regency, South Sulawesi Widyawati Widyawati; Nimrah Rahmayanti Yusuf; Sulmiah Sulmiah
Jurnal Ilmiah Ilmu Administrasi Publik Vol 12, No 2 (2022)
Publisher : Program Pascasarjana Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/jiap.v12i2.38378

Abstract

The government's policy regarding the implementation of sustainable village development is an effort to accommodate the application of local wisdom in the implementation of development, and as a strategy to achieve 74% of the implementation of the national SDGs. This policy is determined by looking at the potential resources owned by the village. This research will analyze village resources in supporting the realization of sustainable village development. The research data is not only sourced from information obtained from interviews but is supported by the results of studies from various kinds of literature such as regulations and journals as well as observations. The data obtained, after going through the analysis and triangulation process, shows that the government's belief in village resources can realize sustainable village development has not been proven. Human resources as the key to successful development have many shortcomings in terms of governance, knowledge, and skills. The Village Government cannot take advantage of its potential to increase income. The development carried out so far only supports approximately 45% of the sustainable village development goals. The government needs to maximize efforts to build village government capacity so that the objectives of sustainable village development policies can be achieved.
Public Service innovations through the establishment of the Makassar City Ombudsman (OKM) institution Oky Nur Pratiwi Johansyah; Asri Nur Aina; Sulmiah Sulmiah; Kemal Sandi; Dewi Walahe
Jurnal Ilmiah Ilmu Administrasi Publik Vol 13, No 1 (2023)
Publisher : Program Pascasarjana Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/jiap.v13i1.46694

Abstract

The purpose of this study is to analyze the types of Makassar City Government Public Service innovations through the establishment of the Makassar City Ombudsman (OKM) institution. This study uses research with a qualitative method approach. The key informants in this study were the Chairperson of the Makassar City Ombudsman (OKM), the Mayor of Makassar as the leader of the Regional Apparatus Organization (OPD) of the Makassar City Government, related OPDs who directly carry out public services directly to the community, the Community as service recipients and information providers to OKM, Members DPRD Makassar Commission A. The results of the study show that the innovations carried out by the Makassar City Government through the Establishment of the Makassar City Ombudsman, by looking at 3 types of innovation in the public sector through the establishment of OKM namely, and these innovations fall into 3 types, namely (1) Radical innovation, (2) Top down innovation to bottom up innovation and (3) Needs led Innovation and efficiency-led innovation.
PELATIHAN PENGGUNAAN SOFTWARE DALAM PENULISAN KARYA ILMIAH PADA MAHASISWA PRODI ILMU ADMINISTRASI NEGARA UNIVERSITAS NEGERI MAKASSAR Asri Nur Aina; Oky Nur Pratiwi Johansyah; Herlina Sakawati; Sulmiah Sulmiah; Dyan Paramitha Darmayanti; Sirajuddin Saleh
Jurnal Pemberdayaan Masyarakat Nusantara Vol 1 No 2 (2023): Jurnal Pemberdayaan Masyarakat Nusantara
Publisher : PT. NAFATIMAH GRESIK PUSTAKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (620.132 KB)

Abstract

Penerapan teknologi dalam dunia pendidikan saat ini sudah tidak bisa dihindari. Salah satu contoh penggunaan teknologi selain dalam proses pembelajaran yaitu penggunaan aplikasi atau software dalam penulisan karya ilmiah. Dalam penulisan karya ilmiah, teknologi pendukung yang dapat dimanfaatkan yaitu aplikasi Publish Or Perish dan Vos Viewer. Pesatnya perkembangan teknologi yang ada, belum mampu dikejar oleh mahasiswa yang ada di prodi Ilmu Administrasi Negara. Hal ini dapat dilihat dari hasil survey dengan menggunakan google form dan disebar ke mahasiswa khususnya mahasiswa tingkat akhir yang menunjukkan bahwa masih rendahnya pengetahuan mahasiswa terhadap penggunaan software untuk penulisan karya ilmiah. Adapun tujuan dilakukannya kegiatan ini adalah untuk memperkenalkan dan meningkatkan pemahaman mahasiswa dalam pengoperasian beberapa software yaitu Publish or Perish dan Vos Viewer yang dapat digunakan untuk memudahkan penulisan karya ilmiah. Metode pelaksanaan kegiatan ini dilaksanakan dengan mengadakan online workshop dengan menggunakan aplikasi zoom meeting dan diikuti oleh 135 orang peserta. Setelah dilakukan online workshop para peserta diminta untuk mengisi survey pada google form untuk mengetahui sejauh mana manfaat kegiatan ini dan hasilnya hampir dari keseluruhan peserta menganggap kegiatan ini bermanfaat untuk kedepannya serta dengan adanya kegiatan ini dapat menjadi salah satu motivasi mahasiswa dalam menghasilkan karya ilmiah. Karya ilmiah yang nantinya dihasilkan oleh mahasiswa pada akhirnya dapat mendukung untuk pencapaian visi prodi Ilmu Administrasi Negara.
Sosialisasi Social Preuneur Bagi Kelompok PKK Kecamatan Bangkala Kabupaten Jeneponto Herlina Sakawati; Muhammad Nur Yamin; Novayanti Sopia Rukmana; Sirajuddin Saleh; widyawati widyawati; Asri Nur Aina; Sulmiah Sulmiah
Panrita Inovasi: Jurnal Pengabdian Kepada Masyarakat Vol 2 No 1 June 2023
Publisher : Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56680/pijpm.v2i1.38687

Abstract

Social Preunur is an entrepreneurial approach to solving social problems. The problem found in the community, especially in Jeneponto Regency, is poverty. The PKK group is a group that has roles as motivators, facilitators, planners, implementers, controllers, and movers with the target family in rural areas. Therefore, this counseling is targeted at the PKK Women Group so that they can implement social preunurship in Bangkala District. The problems found in the field are first, the motivation of PKK mothers is still very lacking. The motivation in question is motivation in entrepreneurship and business management; second, apart from the mindset in their thinking that they work is to become workers on the other side as job providers. The method used is lecture, discussion, demonstration, and question and answer. Through this service activity, it is hoped that the participation of PKK mothers will be involved in alleviating poverty by playing a role in improving the family economy and being able to take advantage of the surrounding community as the concept of social preneur
Mengoptimalkan Peran Badan Usaha Milik Desa dalam Meningkatkan Perkonomian Desa di Kecamatan Bangkala Kabupaten Jeneponto Muh Nur Yamin; Herlina Sakawati; Sulmiah Sulmiah; Oki Nur Pratiwi; Zarni Adia Purna
Humanis Vol. 22, No. 1 Juni 2023
Publisher : Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/humanis.v22i1.47605

Abstract

Badan usaha miliki desa memiliki fungsi untuk meningkatkan semangat kewirausahaan desa dalam rangka meningkatakan perekonomia desa, namun saat ini masih terdapat beberapa desa di Kecamatan Bangkala Kabupaten Jeneponto yang belum memaksimalkan peran BUMdes dikarenakan beberapa peramasalahan yang mendasar, Kegiatan ini dilaksanakan dengan tujuan untuk memberikan pelatihan pengelolaan BUMDes kepada pemerintah desa di Kecamatan Bangkala Kabupaten Jeneponto, agar masalah yang ada dapat ditemukan solusi pemecahannya. Dari kegiatan ini pemerintah desa mendapatkan pengetahuan dalam merumuskan landasan hukum pembentukan dan pengelolaan BUMDes. Selain itu kegiatan ini telah membantu pengurus BUMDes dan pemerintah Desa dalam menentukan jenis usaha yang dapat dikembangkan sesuai dengan potensi atau sumber daya yang dimiliki. Abstract. Village-owned enterprises (BUMDes) have the function of increasing the entrepreneurial spirit of the village to improve the village economy, but currently, there are still several villages in Bangkala District, Jeneponto Regency that has not maximized the role of BUMdes due to some basic problems. BUMDes management training to village governments in Bangkala District, Jeneponto Regency, so that solutions to existing problems can be found. From this activity, the village government gains knowledge in formulating the legal basis for the formation and management of BUMDes. In addition, this activity has helped the BUMDes management and the village government in determining the type of business that can be developed by the potential or resources they have.
ANALISIS KOMPETENSI PEDAGOGIK GURU OTOMATISASI TATA KELOLA PERKANTORAN Sirajuddin Saleh; Wirda Mustafa; Muhammad Darwis; Sulmiah Sulmiah
Humano: Jurnal Penelitian Vol 14, No 1 (2023): PERIODE JUNI
Publisher : Universitas Khairun

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33387/humano.v14i1.6061

Abstract

The role of the teacher in achieving the goals of Indonesian independence can be proven by the presence of a teacher figure in learning that cannot be replaced by any media and learning resources. This research is a quantitative descriptive research that aims to find out how the pedagogical competence of teachers majoring in Office Management Automation (OTKP) at SMKN 1 Bone. The total population in this study was 305 respondents with a sample of 152 respondents using a sampling technique that is Simple Random Sampling. Data collection techniques used are observation, questionnaires and documentation. The data analysis technique used is distribution analysis. The results of the study show that the pedagogical competence of teachers majoring in office management automation (OTKP) at SMKN 1 Bone is classified as very good in terms of characteristic indicators, learning theories and principles, curriculum, educational learning, potential, communication, learning process. , assessment and evaluation, and reflective action.