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ANALISIS SWOT (STRENGTHS, WEAKNESSES, OPPORTUNITIES AND THREATS) PADA PENINGKATAN PELAYANAN TRANSPORTASI UMUM DI SURABAYA Feri; Murti, Indah; Hariyoko, Yusuf
PRAJA observer: Jurnal Penelitian Administrasi Publik (e- ISSN: 2797-0469) Vol. 4 No. 06 (2024): ADMINISTRASI PUBLIK
Publisher : COMMUNITY OF RESEARCH LABORATORY SURABAYA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.69957/praob.v4i06.1676

Abstract

Pelayanan publik merupakan fokus utama dalam pembangunan nasional di Indonesia. Namun pada kenyataanya pelayanan publik masih belum sesuai dengan prosedur dan regulasi sehingga mengakibatkan masyarakat kesusahan dalam mengakses layanan publik, ketidakjelasan standar pelayanan, ketidakpastian terkait biaya dan waktu pelayanan dan adanya praktik pungutan liar. Salah satu jenis layanan publik yaitu transportasi umum. Kota Surabaya memiliki banyak transportasi umum yang mudah ditemui oleh masyarakat, akan tetapi permasalahan masih sering ditemui seperti kemacetan, rute perjalanan yang tidak sesuai dsb. Oleh karena itu perencanaan strategis berdasarkan analisa kondisi lingkungan internal dan eksternal sangat penting dilakukan untuk meningkatkan pelayanan transportasi di Surabaya. Penelitian ini bertujuan untuk menentukan perspektif masyarakat terhadap analisis SWOT (Strengths, Weaknesses, Opportunities danThreats) pada peningkatan pelayanan transportasi umum di Surabaya. Pendekatan yang digunakan adalah kualitatif, berdasarkan evaluasi faktor eksternal (EFE) dan faktor internal (IFE) dengan mendeskripsikan teori lima dimensi kualitas pelayanan dari Zeithaml et. al. (1990) yaitu tangible, reliability, responsiveness, assurance, dan emphaty. Data dikumpulkan melalui wawancara, observasi, dokumentasi dan studi pustaka. Hasil penelitian ini memberikan fakta bahwa permasalahan sarana dan prasarana transportasi umum di Surabaya masih banyak ditemui seperti tempat duduk yang tidak layak digunakan, AC rusak, angkutan penumpang yang tidak sesuai kapasitas, kondisi jalan yang rusak,dsb. Fakta selanjutnya yaitu mekanisme pelayanan transportasi umum di Surabaya sudah dibuat secara transparan dan sederhana dengan pemakaian aplikasi GoBis untuk pembayaran. Namun pelayanan transportasi umum di Surabaya masih memiliki faktor-faktor penghambat seperti aplikasi GoBis yang tidak tersedia di pengguna IOS, ubin pemandu dan petunjuk huruf braile di halte bus untuk disabilitas belum tersedia. Berdasarkan hal tersebut strategi yang dapat digunakan oleh Dinas Perhubungan Kota Surabaya yaitu pengembangan rekayasa lalu lintas menggunakan system teknologi e-dishub, regulasi pemerintah terkait pemberian subsidi transportasi umum dan pengembangan sarana dan prasarana di bidang transportasi.
Pemberdayaan Anak Panti Asuhan Melalui Pelatihan Kerajinan Manik- Manik Dan Pemasaran Syariah Di Panti Asuhan Asrama Sahabat Yatim Makassar Muh. Rohman; Ferdinan; Ahista Maharani; Nurahmi Ramadhani; Aulia Agustina; Annisa Syahratul Jannah; Rohani; Samsunandar; Fanny Fitri Fadillah; Feri; Mawar; Armayanti; Andi Muhammad Taufiq; Muhammad Raihandi; Riska Amelia; Ranti; M. Mubdi Fahril; Ummu Kalsum; Rian Muhammad Reski; Asdar; Nasrullah; Muhammad Akbar Kadir; Andi Alif Rifai Ukkas; Aswandi Sadril; Fajar Eko Purnama Rustan; Dimas Dwi Raharjo; Muh. Asrullah Muslim; Alfarah Firdayanti; Ayulia; Lilis Istiyani
Jurnal Imiah Pengabdian Pada Masyarakat (JIPM) Vol 2 No 4 (2025): April - Juni
Publisher : CV. ITTC INDONESIA

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Abstract

This community service activity was carried out at the Sahabat Yatim Orphanage in Makassar, aiming to empower orphanage children through handicraft training and sharia-based marketing education. The method used includes preparation, implementation, and evaluation stages. The children were taught to create bead crafts such as bracelets and keychains, and were also introduced to Islamic marketing principles such as honesty and fairness. The results showed an increase in participants’ entrepreneurial skills and understanding, as well as successful product sales through direct practice. Additionally, social assistance was provided, and a strong emotional bond was established between the organizers and the children. This activity serves as a real example of how practical training combined with Islamic values can promote self-reliance among orphaned children.
SOSIALISASI PEMANFAATAN CANGKANG BIJI KARET MENJADI BIO BRIKET DI DESA GELEBAK, DALAM KABUPATEN BAYUASIN Muhammad Yerizam; Cindi Ramayanti; Mustain Zamhari; Feri; Helen Chairunisa; Saqila Putri Aulia
Aptekmas Jurnal Pengabdian pada Masyarakat Vol 7 No 3 (2024): Aptekmas Volume 7 Nomor 3 2024
Publisher : Politeknik Negeri Sriwijaya

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Abstract

Community Service Activities aim to increase public awareness about the benefits of rubber seed shells and their management. We target the villagers of Gelebak Dalam to equip them with the necessary skills in the management of rubber seed shell utilization. Through these activities, we identify the potential and dangers associated with rubber seed shells and provide practical training on biobriquette production. It is hoped that this initiative can increase the income of the local community and reduce the negative impact of rubber seed shell waste. The results of this service include yield reports, guidebooks, and scientific articles, which will empower residents to produce biobriquettes independently.
Analisis Swot (Strengths, Weaknesses, Opportunities, And Threats) Pada Peningkatan Pelayanan Transportasi Umum di Surabaya Feri; Indah Murti; Yusuf Hariyoko
Public Sphere Review Volume 3 Nomor 2: September 2024
Publisher : Public Administration Dept, Faculty of Social and Political Science

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30649/psr.v3i2.138

Abstract

The city of Surabaya has a lot of public transportation that is easy for the public to find, however problems are still often encountered such as traffic jams, inappropriate travel routes, etc. Therefore, strategic planning based on analysis of internal and external environmental conditions is very important to improve transportation services in Surabaya. This study aims to determine the community's perspective on SWOT analysis (Strengths, Weaknesses, Opportunities and Threats) on improving public transportation services in Surabaya. The approach used is qualitative, based on evaluation of external factors (EFE) and internal factors (IFE) with describing in accordance with the theory of the five dimensions of service quality from Zeithaml et. al. (1990) namely tangible, reliability,responsiveness, assurance, and empath. Data was collected through interviews, observation, documentation. and literature study. The results of this study provide the fact that there are still many problems with public transportation facilities and infrastructure in Surabaya, such as seats that are not suitable for use, damaged air conditioning, passenger transportation that does not meet capacity, damaged road conditions, etc. The next fact is that the public transportation service mechanism in Surabaya has been made transparent and simple by using the GoBis application for payments. However, public transportation services in Surabaya still have inhibiting factors, such as the GoBis application which is not available for IOS users, guide tiles and braille signs at bus stops for the disabled are not yet available. Based on this, the strategies that can be used by the Surabaya City Transportation Department are the development of traffic engineering using the e-dishub technology system, government regulations regarding the provision of public transportation subsidies and the development of facilities and infrastructure in the transportation sector
Keanekaragaman Ikan Air Tawar Di Bendungan Watervang Kota Lubuklinggau Novita , Dwi; Setiawan, Feri; Aji , Nugroho; Samitra, Dian; Dwi; Feri; Nugroho; Dian
Jurnal Biologi dan Pembelajarannya (JB&P) Vol 7 No 1 (2020): JURNAL BIOLOGI DAN PEMBELAJARANNYA (JB&P) APRIL 2020
Publisher : Universitas Nusantara PGRI Kediri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29407/jbp.v7i1.14804

Abstract

Penelitian ini bertujuan untuk mengetahui keanekaragaman jenis ikan air tawar di Bendungan Watervang Kota Lubuklinggau. Pengambilan data ikan menggunakan jaring pencar, tangguk dan pancing . Ikan yang diperoleh diidentifikasi kemudian dianalisis menggunakan komposisi jenis, indeks keanekaragaman, keseragaman dan dominasi. Hasil analisis data Keanekaragaman ikan di Bendungan Watervang berkategori rendah
Co-Authors Ahista Maharani Aji , Nugroho Alfarah Firdayanti Andi Alif Rifai Ukkas Andi Muhammad Taufiq Annisa Syahratul Jannah Armayanti Asdar Aswandi Sadril Aulia Agustina Ayulia Cindi Ramayanti Dian Dimas Dwi Raharjo Dwi Fajar Eko Purnama Rustan Fanny Fitri Fadillah Ferdinan Helen Chairunisa Indah Murti, Indah Lilis Istiyani M. Mubdi Fahril Mawar Muh. Asrullah Muslim Muh. Rohman Muhammad Akbar Kadir Muhammad Raihandi Muhammad Yerizam Mustain Zamhari Nasrullah Novita , Dwi Nugroho Nurahmi Ramadhani Ranti Rian Muhammad Reski Riska Amelia Rohani Samitra, Dian Samsunandar Saqila Putri Aulia Setiawan, Feri Ummu Kalsum Yusuf Hariyoko Yusuf Hariyoko