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Impact of Jakarta FIR Realignment on ATC Workload: Case Study of Upper Pangkalpinang Sector Faisal Halim Setyadi; Rany Adiliawijaya Putriekapuja; Susi Suhardianti
International Journal Of Humanities Education and Social Sciences (IJHESS) Vol 5 No 4 (2026): IJHESS FEBRUARY 2026
Publisher : CV. AFDIFAL MAJU BERKAH

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55227/ijhess.v5i4.2226

Abstract

The rapid development of Indonesia’s aviation industry necessitated the optimization of airspace management to enhance flight safety and efficiency. One strategic effort was the realignment of the Jakarta Flight Information Region (FIR) in March 2024. This study aims to examine the impact of this realignment on the workload of Air Traffic Controllers (ATC) in the Upper Pangkalpinang sector. Employing a quantitative correlational method, data were collected through NASA-TLX-based questionnaires distributed to 48 ATC personnel at the Jakarta Air Traffic Service Center (JATSC). Post-realignment data show a significant increase in flight traffic, with an average rise of 2,000 flights per month, contributing directly to higher ATC workload. Statistical analysis revealed a strong positive correlation (r = 0.918) between FIR realignment and ATC workload. Regression analysis indicated that 84.3% of workload variance could be attributed to the FIR realignment. The highest workload dimensions experienced were mental demand, temporal demand, and effort. This study recommends implementing fatigue risk management strategies, upgrading air traffic management (ATM) systems, and providing continuous training to ATC personnel to support operational safety and performance
Analisis Kelayakan Operasional Penyediaan Fasilitas Rekreasi Anak untuk Peningkatan Level of Service di Bandar Udara Ravi Al Farkhan; Hanif Pradana; Ozwaldo Henriques; Elfi Amir; Rany Adiliawijaya Putriekapuja
Jurnal Kendali Teknik dan Sains Vol. 3 No. 4 (2025): Oktober: Jurnal Kendali Teknik dan Sains
Publisher : International Forum of Researchers and Lecturers

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59581/jkts-widyakarya.v3i3.5483

Abstract

This study aims to analyze the operational feasibility of providing child-friendly recreational facilities at airport terminals to enhance service quality or Level of Service (LoS). A qualitative approach based on a literature review was used to examine various sources and previous research to evaluate the urgency, impact, as well as design and implementation strategies for child-friendly facilities at airports. Facilities such as play areas, breastfeeding rooms, and child-friendly toilets are expected to improve the experience of passengers, particularly families traveling with children, by providing additional comfort during their time at the airport. The findings indicate that the presence of these facilities significantly contributes to improving user perceptions of the airport’s service quality. The psychological comfort of family passengers is also enhanced, with safe and comfortable spaces for children. This not only creates a more inclusive environment but also provides operational benefits such as better terminal space management and efficiency. Child-centered design plays a crucial role in improving facility quality, where modular design is seen as a practical solution to adapt the facilities to the evolving needs of the terminal. Moreover, collaboration with private sectors is considered a strategic approach to support the provision of these facilities, given the substantial investment required. The study concludes that investing in child-friendly facilities at airports is a strategic decision, as it has the potential to enhance the airport's competitiveness. Well-designed facilities also improve user satisfaction and create a more comfortable travel experience. These findings are expected to serve as a reference for airport managers and provide a foundation for future research that quantitatively measures the impact of these facilities.