Articles
<![CDATA[Analysis of Decisions to Use Airport Self-Check-In Service Products ]]>
<![CDATA[Candra Ananda]]>;
<![CDATA[Muhammad Syahril]]>;
<![CDATA[Juliater Simarmata]]>
<![CDATA[ Dinasti International Journal of Digital Business Management Vol. 5 No. 2 (2024): Dinasti International Journal of Digital Business Management (February - March ]]>
Publisher : <![CDATA[Dinasti Publisher ]]>
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DOI: 10.31933/dijdbm.v5i2.2472
<![CDATA[This article is a scientific literature review that focuses on the decision analysis of using airport self-check-in service items. It falls within the field of marketing management science. The objective of this article is to formulate a hypothesis concerning the correlation between various aspects, with the intention of subsequently utilizing it as a foundation for further investigations within the realm of human resource management. The research employed a descriptive qualitative research methodology. The data utilized in this study is derived from prior research that remains pertinent to the present inquiry. Information was gathered from prominent scholarly online platforms, such as Publish or Perish, Google Scholar, digital reference books, and Sprott journals. The results obtained from this study are presented below: 1) The decision to utilize airport self check-in service products is influenced by product socialization. 2) The decision to utilize airport self check-in service products is influenced by the behavior of service users. 3) The decision to utilize airport self check-in service products is influenced by the effectiveness of technology usage.]]>
<![CDATA[Determinants of Lake Toba Tourism Selling Value ]]>
<![CDATA[Ardon Marbun]]>;
<![CDATA[Juliater Simarmata]]>
<![CDATA[ Dinasti International Journal of Digital Business Management Vol. 5 No. 3 (2024): Dinasti International Journal of Digital Business Management (April - Mei 2024) ]]>
Publisher : <![CDATA[Dinasti Publisher ]]>
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DOI: 10.31933/dijdbm.v5i3.2473
<![CDATA[The scholarly literature review article titled Determining the Sales Value of Lake Toba Tourism is under the domain of marketing management science. The objective of this article is to formulate a hypothesis concerning the correlation between various aspects, with the intention of subsequently utilizing it as a foundation for further investigations within the realm of human resource management. The research employed a descriptive qualitative research methodology. The data utilized in this study is derived from prior research that remains pertinent to the present inquiry. Information was gathered from prominent scholarly online platforms, such as Publish or Perish, Google Scholar, digital reference books, and Sprott journals. The results obtained from this study are presented below: 1) Silangit airport service quality on the selling value of Lake Toba tourism; 2) Promotion of tourist attractions on the selling value of Lake Toba tourism; and 3) Accomodation facilities on the selling value of Lake Toba tourism.]]>
<![CDATA[Measuring the Level of Customer Satisfaction at Soekarno Hatta Airport Departure Terminal 3 on the Availability of Customer Favorite Brands ]]>
<![CDATA[Boy Fajar Prasetiyo]]>;
<![CDATA[Mohammad Alif Widodo]]>;
<![CDATA[Juliater Simarmata]]>
<![CDATA[ Dinasti International Journal of Digital Business Management Vol. 5 No. 5 (2024): Dinasti International Journal of Digital Business Management (August - Septembe ]]>
Publisher : <![CDATA[Dinasti Publisher ]]>
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DOI: 10.38035/dijdbm.v5i5.2477
<![CDATA[Articles related to measuring the level of customer satisfaction at Soekarno Hatta Airport Departure Terminal 3 on the availability of customer favorite brands are in the domain of marketing management science. The aim of this research is to formulate a hypothesis regarding the interrelationship of various aspects, which will then be used as a basis for further research in the field of human resource management. This research uses a qualitative descriptive research methodology. The data used in this research comes from previous research which is still relevant to this research. Information is collected from leading scientific online platforms, such as Publish or Perish, Google Scholar, digital reference books, and the journal Sprott. The results obtained from this research are presented as follows: 1) Brand availability plays a role in measuring the level of customer satisfaction at Soekarno Hatta departure terminal 3; 2) Terminal infrastructure plays a role in measuring the level of customer satisfaction at Soekarno Hatta departure terminal 3; and 3) Product service plays a role in measuring the level of customer satisfaction at Soekarno Hatta Departure Terminal 3.]]>
<![CDATA[Determinants of Passenger Satisfaction and Passenger Loyalty at Terminal 3 of Soekarno Hatta Airport ]]>
<![CDATA[Cin Asmoro]]>;
<![CDATA[Sarwono Hadi Saputro]]>;
<![CDATA[Juliater Simarmata]]>
<![CDATA[ Dinasti International Journal of Digital Business Management Vol. 5 No. 5 (2024): Dinasti International Journal of Digital Business Management (August - Septembe ]]>
Publisher : <![CDATA[Dinasti Publisher ]]>
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DOI: 10.38035/dijdbm.v5i5.2483
<![CDATA[The article on the determinants of passenger satisfaction and passenger loyalty at Terminal 3 of Soekarno Hatta Airport is a scientific literature review article within the scope of marketing management science. The purpose of this writing is to build a hypothesis of the influence between variables which can later be used for further research within the scope of marketing management. The research method used is descriptive qualitative. Data was obtained from previous research that is relevant to this research and sourced from academic online media such as Publish or Perish, Google Scholar, digital reference books and Sinta journals. The results of this article are: 1) Service quality influences passenger satisfaction at Terminal 3 of Soekarno Hatta Airport; 2) The quality of information influences passenger satisfaction at Terminal 3 of Soekarno Hatta Airport; 3) Accessibility influences passenger satisfaction at Terminal 3 of Soekarno Hatta Airport; 4) Service quality influences passenger loyalty at Terminal 3 of Soekarno Hatta Airport; 5) The quality of information influences passenger loyalty at Terminal 3 of Soekarno Hatta Airport; 6) Accessibility influences passenger loyalty at Terminal 3 of Soekarno Hatta Airport; and 7) Passenger satisfaction influences passenger loyalty at Terminal 3 of Soekarno Hatta Airport.]]>
<![CDATA[Determination of Airport Area Accessibility, Accuracy of Flight Times, and Check-In Process Time on Airplane Passenger Satisfaction (Study at Soekarno Hatta Airport) ]]>
<![CDATA[Farchan Hudayah]]>;
<![CDATA[Hery Mustika]]>;
<![CDATA[Juliater Simarmata]]>
<![CDATA[ Dinasti International Journal of Digital Business Management Vol. 5 No. 3 (2024): Dinasti International Journal of Digital Business Management (April - Mei 2024) ]]>
Publisher : <![CDATA[Dinasti Publisher ]]>
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DOI: 10.31933/dijdbm.v5i3.2484
<![CDATA[Article on determining airport area accessibility, flight timeliness and check-in process time on airplane passenger satisfaction (Study at Soekarno Hatta Airport) within the scope of marketing management science. This article aims to create hypotheses regarding the relationship between factors, which can then be used for further research in the field of marketing management. The research method used in this research is descriptive qualitative. The data used in this research comes from previous research which is still relevant to the current investigation. Data was collected from leading academic online platforms, including Publish or Perish, Google Scholar, digital reference books, and Sprott journals. The results of this literature research include: 1) Accessibility influences aircraft passenger satisfaction at Soekarno Hatta Airport; 2) Punctuality of flight times influences aircraft passenger satisfaction at Soekarno Hatta Airport; and 3) The speed of the check-in process influences the satisfaction of airplane passengers at Soekarno Hatta Airport.]]>
<![CDATA[The Influence of On-Time Performance, Flight Routes, and Competitive Prices on Load Factor on Citilink Airlines ]]>
<![CDATA[R.Iskandar Ali]]>;
<![CDATA[Taufik Taufik]]>;
<![CDATA[Juliater Simarmata]]>
<![CDATA[ Dinasti International Journal of Digital Business Management Vol. 5 No. 5 (2024): Dinasti International Journal of Digital Business Management (August - Septembe ]]>
Publisher : <![CDATA[Dinasti Publisher ]]>
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DOI: 10.38035/dijdbm.v5i5.2487
<![CDATA[The article on the influence of on-time performance, flight routes and competitive prices on load factors on Citilink airlines is a scientific literature review article within the scope of marketing management science. This article aims to create a hypothesis regarding the relationship between factors, which can then be used for further research in the field of marketing management. Descriptive qualitative research methodology was used in this research. The data used in this research comes from previous research which is still relevant to the current investigation. Data was collected from leading academic online platforms, including Publish or Perish, Google Scholar, digital reference books, and Sprott journals. The findings of this research are as follows: 1) On time performance influences the load factor of Citilink airline; 2) Flight routes influence the load factor of Citilink airlines; and 3) Competitive prices influence the load factor of Citilink airlines.]]>
<![CDATA[Analysis of Increasing Non-Aeronautical Business Targets at Terminal 3 of Soekarno-Hatta International Airport ]]>
<![CDATA[Danus Winarko]]>;
<![CDATA[Juliater Simarmata]]>;
<![CDATA[Primadi Candra Susanto]]>
<![CDATA[ Dinasti International Journal of Digital Business Management Vol. 5 No. 6 (2024): Dinasti International Journal of Digital Business Management (October-November ]]>
Publisher : <![CDATA[Dinasti Publisher ]]>
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DOI: 10.38035/dijdbm.v5i6.2478
<![CDATA[The analysis article on increasing non-aeronautical business targets at Terminal 3 of Soekarno-Hatta International Airport is in the domain of strategic management science. The aim of this research is to formulate a hypothesis regarding the interrelationship of various aspects, which will then be used as a basis for further research in the field of strategic management. This research uses a qualitative descriptive research methodology. The data used in this research comes from previous research which is still relevant to this research. Information is collected from leading scientific online platforms, such as Publish or Perish, Google Scholar, digital reference books, and the journal Sprott. The results obtained from this research are presented as follows: 1) Passenger waiting time influences the Non Aeronautical Business target at Terminal 3 of Soekarno-Hatta International Airport; 2) The passenger departure process influences the Non-Aeronautical Business target at Terminal 3 of Soekarno-Hatta International Airport; and 3) Tenant selection influences the Non Aeronautical Business target at Terminal 3 of Soekarno-Hatta International Airport.]]>
<![CDATA[Optimizing Non-Aeronautical Revenue at Tjilik Riwut Palangka Raya Airport ]]>
<![CDATA[Ardha Wulanigara]]>;
<![CDATA[Juliater Simarmata]]>
<![CDATA[ Dinasti International Journal of Digital Business Management Vol. 5 No. 6 (2024): Dinasti International Journal of Digital Business Management (October-November ]]>
Publisher : <![CDATA[Dinasti Publisher ]]>
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DOI: 10.38035/dijdbm.v5i6.2480
<![CDATA[Article on optimizing non-aeronautical revenue at Tjilik Riwut Palangka Raya Airport within the scope of marketing management science. This article aims to create hypotheses regarding the relationship between factors, which can then be used for further research in the field of human resource management. The research method used in this research is descriptive qualitative. The data used in this research comes from previous research which is still relevant to the current investigation. Data was collected from leading academic online platforms, including Publish or Perish, Google Scholar, digital reference books, and Sprott journals. The results of this literature research include: 1) The airport security system has an effect on increasing non-aeronautical revenue at Tjilik Riwut Palangka Raya Airport; 2) Terminal layout has an effect on increasing non-aeronautical revenue at Tjilik Riwut Palangka Raya Airport; and 3) Tenant promotions have an effect on increasing non-aeronautical revenue at Tjilik Riwut Palangka Raya Airport.]]>
<![CDATA[From Theory to Practice: Systematic Literature Insights on Work Motivation via Transformational Leadership and Culture ]]>
<![CDATA[Banjarnahor, Astri Rumondang]]>;
<![CDATA[Juliater Simarmata]]>;
<![CDATA[Sarinah Sihombing]]>;
<![CDATA[Esti Liana]]>
<![CDATA[ Indonesian Management and Accounting Research Vol. 24 No. 1 (2025): Indonesian Management and Accounting Research ]]>
Publisher : <![CDATA[Lembaga Penerbit Fakultas Ekonomi dan Bisns, Universitas Trisakti ]]>
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DOI: 10.25105/v24i1.22042
<![CDATA[This study explores the influence of transformational leadership and organizational culture on employee work motivation through a systematic literature review using the PRISMA approach. It analyzes 61 articles from Scopus-indexed journals (2014–2024) to identify the synergy between transformational leadership and organizational culture in enhancing both intrinsic and extrinsic employee motivation. Transformational leadership has been shown to be effective in creating a clear vision, empowering employees, and fostering emotional engagement. In contrast, a strong organizational culture reinforces accountability, collaboration, and the recognition of individual contributions. This research addresses a gap in understanding how leadership styles interact with organizational culture to drive employee motivation. It provides a structured synthesis of leadership strategies that enhance motivation, highlighting the significance of intrinsic motivation in fostering innovation and long-term sustainability, while recognizing that extrinsic motivation remains essential for short-term performance improvement. The findings emphasize the importance of cultural variations in implementing organizational values, as national contexts influence the effectiveness of leadership. This study offers theoretical contributions by integrating perspectives from leadership, motivation, and organizational culture research, while also providing practical insights for managers to align leadership strategies with cultural values. The PRISMA methodology ensures a rigorous selection of sources, with inclusion criteria focused on Scopus-indexed peer-reviewed articles published between 2014 and 2024. ]]>
<![CDATA[Analisis Pemilihan Vendor Menggunakan Analytical Hierarchy Process “Studi Pada Bank Negara Indonesia Tahun 2024” ]]>
<![CDATA[Nessy. E. V. Simarmata]]>;
<![CDATA[Juliater Simarmata]]>;
<![CDATA[L. Denny Siahaan]]>
<![CDATA[ Jurnal Ekonomi Manajemen Sistem Informasi Vol. 6 No. 5 (2025): Jurnal Ekonomi Manajemen Sistem Informasi (Mei - Juni 2025) ]]>
Publisher : <![CDATA[Dinasti Review ]]>
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DOI: 10.38035/jemsi.v6i5.4686
<![CDATA[Perkembangan perekonomian secara menyeluruh menimbulkan persaingan yang semakin ketat antara pelaku bisnis. Salah satu contoh persaingan industri di bidang jasa adalah persaingan di sektor perbankan. PT Bank Negara Indonesia (persero) Tbk adalah salah satu bank umum yang ikut meramaikan persaingan industri perbankan di Indonesia. Banyaknya nasabah yang melakukan proses pembukaan rekening baru membuat Bank BNI membutuhkan vendor untuk memproduksi kartu debit. Permasalahan terkait pihak vendor selama ini adalah sering terjadinya keterlambatan datangnya kartu debit sampai ke pihak Bank BNI serta tidak adanya stok di vendor dan semua penyebab itu membuat Bank BNI terhambat dalam proses pembukaan rekening baru atau kartu debit baru untuk nasabah. Dalam pemilihan vendor terdapat beberapa cara, salah satunya menggunakan metode analytical hierarchy process atau AHP sebagai penentu bobot dari masing-masing kriteria dan untuk menentukan prioritas atau ranking dari setiap alternative. Hasil yang ditemukan adalah kriteria yang paling berpengaruh dalam pemilihan vendor kartu ATM pada PT Bank Negara Indonesia adalah kriteria kualitas dengan bobot 0,66. Untuk prioritas subkriteria adalah subkriteria Kesesuain barang dengan dokumen (Q1) dengan bobot 0,330. Dan untuk vendor yang terpilih adalah PT CSL dengan bobot 0,560.]]>
