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All Journal Community Engagement and Emergence Journal (CEEJ) Journal Of Business, Finance, and Economics (JBFE) Jurnal Sains dan Teknologi
Rinawati Rinawati
Universitas Adhirajasa Reswara Sanjaya
Aerospace Engineering Agriculture, Biological Sciences & Forestry Humanities Automotive Engineering Chemical Engineering, Chemistry & Bioengineering Chemistry Computer Science & IT Control & Systems Engineering Dentistry Economics, Econometrics & Finance Education Electrical & Electronics Engineering Energy Engineering Environmental Science Health Professions Industrial & Manufacturing Engineering Mathematics Mechanical Engineering Medicine & Pharmacology Nursing Public Health Veterinary

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Pengaruh Pelatihan Tenaga Kesehatan terhadap Akurasi Rekam Medis Elektronik di Klinik Liza Medika Kota Jambi Liza Ninda; Endang Komara; Rinawati Rinawati
INSOLOGI: Jurnal Sains dan Teknologi Vol. 5 No. 1 (2026): Februari 2026
Publisher : Yayasan Literasi Sains Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55123/insologi.v5i1.7616

Abstract

The implementation of electronic medical records (EMR) is an important part of the digital transformation of healthcare services, but in practice there are still problems related to the accuracy of data entry by healthcare workers. Inaccurate and incomplete EMR records have the potential to reduce service quality, patient safety, and clinic accountability. This study aims to analyze the influence of knowledge, skills, ethical understanding, and training frequency on the accuracy of electronic medical record completion at the Liza Medika Clinic in Jambi. This study uses a quantitative approach with an analytical design, involving healthcare workers as respondents. Data collection was conducted through a structured questionnaire, while data analysis used linear regression tests to assess the partial and simultaneous effects between variables. The results showed that knowledge, skills, ethical understanding, and training frequency had a significant effect on the accuracy of EMR completion, both partially and simultaneously. These findings indicate that the accuracy of EMR recording is influenced by the comprehensive competence of health workers. Therefore, this study recommends strengthening competence through continuous training, improving technical skills, and professional ethics coaching as strategies for improving the quality of electronic medical record documentation.
Strategi Pengelolaan Keuangan untuk Meningkatkan Efisiensi Pemanfaatan Peralatan Medis Tharik Akbar; Erliany Syaodih; Rinawati Rinawati
Journal Of Business, Finance, and Economics (JBFE) Vol 6 No 2 (2025): Desember : Journal Of Business, Finance, and Economics (JBFE)
Publisher : Universitas Veteran Bangun Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32585/jbfe.v6i2.7689

Abstract

The Corporate Clinic of PT Well Harvest Winning AR in West Kalimantan faces budget constraints in the procurement and utilization of medical equipment, while the demand for healthcare services for employees and their families continues to increase. This situation requires management to develop financial management strategies that can reduce costs without compromising service quality. This study aims to formulate financial management strategies oriented toward efficiency in the utilization of medical equipment, covering cost planning, asset life cycle analysis, maintenance, and financing schemes based on the value for money principle. The research employed a qualitative descriptive method with a case study approach, using interviews, observations, and document reviews related to financial records and equipment maintenance logs. The findings indicate that implementing life cycle cost analysis (LCCA), performance-based service contracts (SLA), equipment utilization optimization, and improving staff competencies are effective strategies to reduce operational costs, maintain service quality, and enhance the efficiency of medical equipment utilization in the corporate clinic.
Persepsi Faktor Pemasaran Digital Terhadap Minat Kunjungan Ulang Pasien Klinik Watumas Harleyna Rokhison; Purwadhi Purwadhi; Rinawati Rinawati
Community Engagement and Emergence Journal (CEEJ) Vol. 7 No. 2 (2026): Community Engagement & Emergence Journal (CEEJ)
Publisher : Yayasan Riset dan Pengembangan Intelektual

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37385/ceej.v7i2.10168

Abstract

Perkembangan teknologi informasi telah mendorong fasilitas kesehatan untuk mengadopsi pemasaran digital guna mempertahankan loyalitas pasien di tengah persaingan yang ketat. Penelitian ini bertujuan untuk menganalisis persepsi pasien mengenai faktor pemasaran digital (Interaktivitas, Aksesibilitas, dan Informativitas) dan pengaruhnya terhadap minat kunjungan ulang pasien di Klinik Watumas, Kabupaten Banyumas. Penelitian ini menggunakan metode kualitatif deskriptif dengan pendekatan studi kasus. Pengumpulan data dilakukan melalui wawancara mendalam, observasi, dan dokumentasi terhadap 10 informan yang dipilih menggunakan teknik purposive sampling. Analisis data dilakukan melalui tahapan dekonstruksi, interpretasi, dan rekonstruksi untuk memahami makna di balik pengalaman digital pasien. Hasil penelitian menunjukkan bahwa ketiga faktor pemasaran digital berperan krusial dalam membentuk minat kunjungan ulang. Interaktivitas melalui respons cepat dan personal di WhatsApp membangun hubungan emosional dan kepercayaan. Aksesibilitas berupa kemudahan pendaftaran daring dan kejelasan jadwal dokter menjadi faktor utama kepuasan karena memberikan efisiensi waktu dan meminimalisasi antrean. Informativitas melalui konten edukasi dan ulasan daring (online reviews) terbukti efektif mendorong pembelian layanan tambahan (cross-buying) dan memperkuat kredibilitas klinik. Kesimpulannya, integrasi layanan digital yang efisien dengan pelayanan fisik yang konsisten (omnichannel) membentuk persepsi positif yang mendorong loyalitas, rekomendasi, dan intensi kunjungan ulang pasien secara berkelanjutan.
Co-Authors A Rohendi Anggreyorina Anggreyorina Endang Komara Erliany Syaodih Harleyna Rokhison Liza Ninda Purwadhi Purwadhi Tharik Akbar