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All Journal Indonesian Journal of Business and Entrepreneurship (IJBE) Jurnal Benefita : Ekonomi Pembangunan, Manajemen Bisnis Dan Akuntansi Majalah Ilmiah UNIKOM Menara Ilmu Jurnal Ekonomi dan Bisnis Dharma Andalas AMAR (Andalas Management Review) International Journal of Economic, Business, Accounting, Agriculture Management and Sharia Administration (IJEBAS) Jurnal Manajemen dan Kewirausahaan Jurnal Pengabdian Masyarakat Dharma Andalas Journal of Economics and Management Scienties JOURNAL OF COMMUNITY SERVICE AND APPLICATION SCIENCE (JCSAS) Journal of Business Economics and Management
Lucy Chairoel
Universitas Dharma Andalas
Aerospace Engineering Agriculture, Biological Sciences & Forestry Arts Humanities Astronomy Automotive Engineering Biochemistry, Genetics & Molecular Biology Chemical Engineering, Chemistry & Bioengineering Chemistry Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Dentistry Earth & Planetary Sciences Economics, Econometrics & Finance Education Electrical & Electronics Engineering Energy Engineering Law, Crime, Criminology & Criminal Justice Library & Information Science Social Sciences

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Journal : Journal of Business Economics and Management

 1 
Pengaruh Gaya Kepemimpinan, Knowledge Management Dan Keterampilan Terhadap Kinerja Anggota Kepolisian Direktorat Reserse Kriminal Umum Polda Sumbar Rezki, Rezki; Lucy Chairoel
Journal of Business Economics and Management | E-ISSN : 3063-8968 Vol. 1 No. 3 (2025): Januari - Maret
Publisher : GLOBAL SCIENTS PUBLISHER

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Abstract

This study aims to determine the influence of leadership style, knowledge management and skills on the performance of police members of the West Sumatra Regional Police General Criminal Investigation Directorate. Leadership Style is behavior and strategy as a result of a combination of philosophies, skills, traits and attitudes that a leader often applies as he tries to influence the satisfaction of his subordinates. Knowledge Management is information about a particular field by a person. Therefore, Knowledge Management can be developed through formal and informal education. Skills are the capacity needed to carry out several tasks which are the development of the training results and experience gained. In addition to the training needed to develop skills, skills also require basic skills (basic obility) to do work easily and appropriately. Performance is a means of managing an agency that aims to achieve decision-making and accountability. The object of this research was carried out at the Directorate of General Criminal Investigation of the West Sumatra Police. The method used in this study is a quantitative method, the number of population and the number of samples in this study are all members of the Directorate of General Criminal Investigation of the West Sumatra Police totaling 60 people with sampling techniques using saturated sampling techniques (census). The data collection method uses the observation method and the distribution of questionnaires with Likert scale measurements. The data analysis techniques in this study are research instrument tests, classical assumption tests, multiple linear regression analysis and hypothesis tests using the SPSS version 22 program. The results of hypothesis testing in this study show that 1) leadership style partially has a positive and significant effect on performance, 2) knowledge management partially has a positive and significant effect on performance, 3) skills simultaneously have a positive and significant effect on performance, 4) leadership style, knowledge management, and skills simultaneously have a positive and significant effect on performance.
Pengaruh Pengawasan, Insentif Dan Profesionalisme Kerja Terhadap Disiplin Kerja Tenaga Kesehatan Di Puskesmas Nanggalo Siteba Kota Padang Nesa, Nesa; Lucy Chairoel
Journal of Business Economics and Management | E-ISSN : 3063-8968 Vol. 1 No. 3 (2025): Januari - Maret
Publisher : GLOBAL SCIENTS PUBLISHER

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This study aims to analyze the influence of supervision, incentives and work professionalism on work discipline of health workers at the Nanggalo Siteba Health Center, Padang City. This study uses a quantitative approach with a saturated/census sampling method of 60 health workers. Data analysis techniques in this study are research instrument testing, classical assumption testing, multiple linear regression analysis and hypothesis testing using the SPSS version 30 program. The results of hypothesis testing in this study indicate that 1) supervision partially has a positive and significant effect on work discipline, 2) incentives partially has a positive and significant effect on work discipline, 3) work professionalism has a positive and significant effect on work discipline, 4) supervision, incentives and work professionalism simultaneously have a positive and significant effect on work discipline.
Pengaruh Harga Dan Kualitas Layanan Terhadap Kepuasan Konsumen Menggunakan Jasa Travel CV.Sinar Wisata Hadif Pebri Aparis; Lucy Chairoel
Journal of Business Economics and Management | E-ISSN : 3063-8968 Vol. 2 No. 1 (2025): Juli - September
Publisher : GLOBAL SCIENTS PUBLISHER

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This study aims to analyze the effect of price and service quality on customer satisfaction of CV. Sinar Wisata travel service users. The phenomenon of fluctuating customer numbers and preliminary surveys indicate dissatisfaction with price and service aspects. This research uses a quantitative method with data collected through questionnaires distributed to 120 respondents who have used CV. Sinar Wisata's services. Data analysis was conducted using multiple linear regression, validity and reliability tests, as well as classical assumption tests such as normality, multicollinearity, and heteroscedasticity. The results show that price has a positive and significant effect on customer satisfaction. Likewise, service quality also partially has a positive and significant effect. Simultaneously, price and service quality significantly affect customer satisfaction. This indicates that the more affordable the price and the better the quality of service provided, the higher the level of customer satisfaction. Therefore, CV. Sinar Wisata needs to maintain and improve competitive pricing and service quality standards to ensure customer loyalty.
Co-Authors Afdaleni AL Candika, Jefri Caniago, Rita Srihasnita Rosali Fauziah Zainin Febri Dani Febri Rahadi Firsta, Firsta Fitri, Mellyna Eka Yan Fitri, Mellyna Eka Yan Gusmulyani Hadif Pebri Aparis Imbikri, M Lasti Yossi Hastini Lasti Yossi Hastini Lasty Yosi Hastini Lasty Yossi Hastini Lusia Putri, Siska M. Siddiq Partiti Maivalinda, Maivalinda Mirfaturiqa NABILA SAFIRA Nelvira Safni Nesa, Nesa Nigel Angela Nuzulya Iqwa Suriani Putri, Loli Amanda Putri, Refvita Arma REZKI, REZKI Riski, Tri Rachmat Sulistyaningsih, Heni Turay, Tiara Utami, Dwi Tyas Yan Fitri, Mellyna Eka Yulia Setiani Zaiyar Zulfariati