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Dedy
Institut Shanti Bhuana
Agriculture, Biological Sciences & Forestry Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Environmental Science Languange, Linguistic, Communication & Media Mathematics Public Health Social Sciences Other

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EFEKTIVITAS PROGRAM INTERNSHIP TERHADAP PENGEMBANGAN KOMPETENSI OPERATIONAL TELLER DAN ETIKA KERJA PADA CREDIT UNION MURA KOPA KANTOR CABANG SUNGAI DANGIN Franciskus Darmanto; Dedy Dedy
Jurnal Pengabdian Bukit Pengharapan Vol. 6 No. 1 (2026)
Publisher : LPPM Institut Teknologi dan Bisnis Kristen Bukit Pengarapan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61696/jurdian.v6i1.1195

Abstract

An internship program is a learning approach that holistically integrates theoretical knowledge from lectures with practical experience in a real-world work environment. This study aims to analyze the effectiveness of the internship program on the development of teller operational competencies and the formation of work ethics at the Mura Kopa Credit Union (CU) Sungai Dangin Branch Office. The operational competencies studied focus on the daily technical abilities of tellers such as savings administration, fund withdrawals, interest calculations, and credit file handling. Meanwhile, the work ethics aspect emphasizes discipline, integrity, and service professionalism. The research method used is a qualitative descriptive method with data collection techniques through participatory observation, interviews, and analysis of daily activity documentation. This study shows that the integration of theory and practice through this program has proven effective in increasing the work readiness of participants. Direct involvement in the CU Mura Kopa work ecosystem not only accelerates the mastery of technical Micro banking skills but also successfully internalizes strong work ethics values. This study concludes that synchronization between the academic world and the world of work through internships has a significant impact on improving the quality of ready-to-use human resources.
PENINGKATAN KETERAMPILAN DAN PENGETAHUAN MAHASISWA MELALUI PROGAM INTERNSHIP TERHADAP EFEKTIVITAS PELAYANAN KEUANGAN KEPADA ANGGOTA PADA KOPERASI CREDIT UNION BONAVENTURA Desnia Desnia; Dedy Dedy
Jurnal Pengabdian Bukit Pengharapan Vol. 6 No. 1 (2026)
Publisher : LPPM Institut Teknologi dan Bisnis Kristen Bukit Pengarapan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61696/jurdian.v6i1.1209

Abstract

The internship program is a form of practice-based learning that plays a crucial role in enhancing students’ skills and knowledge through real-world work experience, particularly in the field of credit union financial management. Through this program, students gain the opportunity to apply what they have learned in a real-world work setting, thereby strengthening technical skills such as financial administration, the use of financial systems, financial record-keeping, and customer service skills. In addition to technical skills, the internship program also plays a role in improving students’ non-technical abilities, such as communication skills, a sense of responsibility, discipline, work ethic and neatness, teamwork, punctuality, the ability to quickly grasp information, openness to learning new things, integrity and adherence to work ethics, as well as adaptability. Progress in these skills and knowledge is a key element in supporting the effectiveness of financial services, particularly within cooperative organizations like Credit Union Bonaventura, which focuses on member service. The effectiveness of financial services can be measured by the quality of service provided, including speed, accuracy, and the ability to meet members’ needs in a professional and responsive manner. Therefore, internship programs are not only beneficial for developing students’ skills but can also improve the quality of financial services for members. This demonstrates that the skills and knowledge students gain during their internships play a crucial role in delivering effective and high-quality services.
OPTIMALISASI KERJA PRAKTIK DALAM MENINGKATKAN KOMPETENSI MAHASISWA PADA PHINTRACO SEKURITAS PONTIANAK Mardeni Mardeni; Dedy Dedy
Jurnal Pengabdian Bukit Pengharapan Vol. 6 No. 1 (2026)
Publisher : LPPM Institut Teknologi dan Bisnis Kristen Bukit Pengarapan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61696/jurdian.v6i1.1244

Abstract

The internship program is an educational strategy to integrate theory with practice in the industrial world. The internship activity at Phintraco Sekuritas Pontianak aims to develop students' technical and non-technical skills. Based on the implementation of the internship, students acquired technical skills such as creating activity letters, drafting proposals for fund assistance requests from the Indonesia Stock Exchange (IDX), designing posters, as well as understanding stocks and technical analysis. Furthermore, soft skills such as discipline, effective communication, creativity, and teamwork also experienced significant improvement. Educational activities for the younger generation about capital market investment are also an important part of this internship. Thus, the internship at Phintraco Sekuritas Pontianak becomes valuable preparation for students in facing the real world of work.
PENGEMBANGAN BISNIS BERBAHAN DASAR PANDAN DI WILAYAH PERBATASAN MELALUI PENDEKATAN ONE VILLAGE ONE PRODUCT DENGAN POLA KLASTER Dedy; Maria Angela Siokalang; Daniel
Management and Sustainable Development Journal Vol. 6 No. 2 (2024): Management and Sustainable Development Journal
Publisher : Department of Management - Institut Shanti Bhuana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46229/msdj.v6i2.971

Abstract

Sajingan Besar is one of the areas in the border area that has abundant natural resource potential, one of which is pandan leaves. This research aims to provide a business development model to improve the welfare of the surrounding community. The approach used in this study uses a qualitative approach with a descriptive analysis method. The data source is primary data through field observation, interviews and documentation. The findings in this study state that in the development of natural resources in Sajingan Besar which is dominated by pandanus-based artisans, it can be developed with the One Village One Product (OVOP) approach with a cluster pattern. Pandanus-based handicrafts can be directed to become superior products in the Sajingan Besar area. The concept of One Village One Product (OVOP) is one of the approaches that can be used in designing a model for managing economic potential in the region with the goal of allowing the region to develop one superior product.
Co-Authors Adot, Natalia Aloysius Hari Kristianto Balang, Fransiskus Cahyaningtyas, Christian Charley Orilya G. A. D. H. U Daniel Deri, Kristianus Natanel Desnia Desnia Dominggus Eligia Monixa Salfarini Fentura, Bona Franciskus Darmanto Japo Alberto Jery christianto Jina Ximenes Jones Parlindungan Nadapdap Kristianto, Aloysius Hari Linda Wahyuni Mardeni Mardeni Maria Angela Siokalang Maria Angela Siokalang Maya Sari Maya Sari Mira Nani Curapwati Noviyanti. P Oktavianus Bani Putri, Petronela Losa Regina Clara Audrey Kaseger Rissa Ayustia Rissa Ayustia Sabinus Beni Salfarini, Eligi Monixa Salfarini, Eligia Monixa Septiana Sugianto, Helena Anggraeni Tjondro Totok Victor Didik Saputro Veronika Yulianti Yasinta Yasinta Yeremia Niaga Atlantika Yosua Damas Sadewo