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All Journal Edukasi Islami: Jurnal Pendidikan Islam JURNAL PENGABDIAN KEPADA MASYARAKAT Jurnal Ilmu Pemerintahan Widya Praja Jurnal Ilmiah Wahana Bhakti Praja Social, Humanities, and Educational Studies (SHEs): Conference Series Jurnal Ilmiah Profesi Pendidikan JIIP (Jurnal Ilmiah Ilmu Pendidikan) JURPIKAT (Jurnal Pengabdian Kepada Masyarakat) Media Nusantara Journal of Innovation and Research in Primary Education Journal of Educational Management Research RESLAJ: Religion Education Social Laa Roiba Journal
Ade Tutty R. Rosa
Universitas Islam Nusantara, Indonesia
Religion Agriculture, Biological Sciences & Forestry Humanities Computer Science & IT Dentistry Economics, Econometrics & Finance Education Electrical & Electronics Engineering Environmental Science Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Mathematics Public Health Social Sciences Other

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Journal : RESLAJ: Religion Education Social Laa Roiba Journal

 1 
Analisis Keterkaitan Kualitas Pendidikan, Nilai Pelanggan di Sekolah Swasta Melalui Pendekatan Balanced Scorecard. Elis Lisyawati; Khairunnisa; Edi Ruslani; Ade Ripai; Ade Tutty Rokhayati Rosa; Ida Tejawiyani
Reslaj: Religion Education Social Laa Roiba Journal Vol. 6 No. 10 (2024): RESLAJ: Religion Education Social Laa Roiba Journal 
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/reslaj.v6i10.3434

Abstract

The use of the Balanced Scorecard method in performance measurement including determining teaching quality and customer value, allows assessment of financial aspects, customers, internal business processes, and learning and growth based on the goals that the organization has set. This measurement is based on the organization's stated goals, vision and mission. With the Balanced Scorecard, SMKN 2 Rangkasbitung obtained a comprehensive picture of its teaching quality and customer value, including the school's ability to fulfill the satisfaction of educational stakeholders. This research used a descriptive qualitative approach, with interview, observation and documentation techniques. Data analysis techniques recommended by Miles and Hubermen are data reduction, data presentation and conclusion drawing based on themes in the research. In the context of education, the Balance Scorecard serves as a guide to measuring and improving the performance of educational institutions comprehensively, and obtaining commitment from project participants and clarifying the framework for implementation and management that must be implemented after the preparation of the initial Balance Scorecad, as well as helping institutions to translate vision, mission into concrete actions through performance measurement from various perspectives and used to boost the organization's ability to multiply performance
Co-Authors Abdul Fatah Ade Ripai Agus Ruswandi Anita Kresnawaty Aslihatul Rahmawati Edi Ruslani Elis Lisyawati Gaffar, M. Andriana Ida Tejawiyani Iriani, Timur Khairunnisa Kurniawan, Eka Larassaty Alifah Megawati, Silvia Muhamad, Donni Napitupulu, Martha Nur Halimah Purba, Jujur Putra, Raynaldi Wijaya Riva Ola Purwantari Rostini, Deti Siti Nasriatul Hamidah Sri Handayani Sujiarto, Heru Tuti Alawiyah Wahyu Satya Gumelar Wiyanti, Dwi