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EFFECT OF E-SERVICE QUALITY, PRODUCT COMPLETENESS AND PROMOTION ON CONSUMER'S REPURCHASING INTEREST (MATAHARI.COM CASE STUDY) Dadar Supriatna
Jurnal Ekonomi Vol. 11 No. 01 (2022): Jurnal Ekonomi
Publisher : SEAN Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (375.732 KB)

Abstract

This study aims to determine: (1) e-service quality, product completeness and promotion on consumer repurchase interest (the Matahari.com case study) (2) the effect of e-service quality, product completeness and promotion on consumer repurchase interest (study of the case of Matahari.com) partially and (3) the effect of e-service quality, product completeness and promotion on consumer repurchase interest (the case study of Matahari.com) simultaneously.The population in this study are consumers who have visited the website and application on Matahari.com in the city of Bandung. The sampling technique used the Structural Equation Model (SEM) analysis method with a total sample of 140 people. The data analysis technique used is multiple regression. The results showed that: (1) there was a positive effect of e-service quality on consumer repurchase interest (the case study of Matahari.com), as evidenced by the t-count value of 2.120, (2) there was a positive effect of product completeness on consumer repurchase interest ( the case study of Matahari.com), as evidenced by the t-count value of 2.201, (3) there is a positive effect of promotion on consumer repurchase interest (the case study of Matahari.com). evidenced from the t-count value of 4.059 and (4) there is an effect of e-service quality, product completeness and promotion together on consumer repurchase interest (the Matahari.com case study), as evidenced by the calculated F value of 13,841. The results showed that e-service quality, product completeness, promotion and consumer repurchase interest at Matahari.com have values that fall into the "Satisfied" category.
PENGARUH WORK-LIFE BALANCE, BEBAN KERJA, DAN STRES KERJA TERHADAP EMPLOYEE ENGAGEMENT Supriatna, Dadar; Latifah, Latifah; Karyadi, Haris; Widyastuti, Widyastuti; Tahalele, Olivia
JURNAL LENTERA BISNIS Vol. 14 No. 2 (2025): JURNAL LENTERA BISNIS, MEI 2025
Publisher : POLITEKNIK LP3I JAKARTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34127/jrlab.v14i2.1667

Abstract

In the era of increasingly rapid globalization and digitalization, the dynamics of the world of work are experiencing significant changes. Companies are required to not only focus on productivity, but also on employee welfare. The purpose of this research is to determine the influence of work-life balance, workload, and work stress on Employee Engagement. This research uses a quantitative type of research. Data collection in this research was carried out using two main techniques, namely primary and secondary data. And the population obtained in this study was 150 respondents. The analysis technique in this research uses Multiple Linear Regression with SPSS software.  The research results found that work-life balance, workload, and work stress influence employee engagement.
Optimalisasi Pengelolaan Keuangan Guna Meningkatkan Ketahanan Ekonomi Keluarga di Desa Pangauban: Pengabdian Deri Apriadi; Wanda Laksniyunita; Riztrya Novedliani; Gunawan; Dadar Supriatna; Adang Sutisna; Alpa Alipia Rahmawanti; Bintang Nugroho
Jurnal Pengabdian Masyarakat dan Riset Pendidikan Vol. 4 No. 3 (2026): Jurnal Pengabdian Masyarakat dan Riset Pendidikan Volume 4 Nomor 3 (Januari 202
Publisher : Lembaga Penelitian dan Pengabdian Masyarakat

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jerkin.v4i3.5453

Abstract

Kegiatan Pengabdian kepada Masyarakat ini bertujuan untuk meningkatkan kemampuan manajemen keuangan keluarga dalam rangka memperkuat ketahanan ekonomi masyarakat Desa Pangauban, Kecamatan Pacet, Kabupaten Bandung. Sasaran kegiatan adalah rumah tangga dengan mata pencaharian utama sebagai buruh tani tanpa kepemilikan lahan dan rata-rata pendapatan sekitar Rp2.000.000 per bulan. Permasalahan utama yang dihadapi masyarakat meliputi tidak adanya perencanaan keuangan, pencatatan pendapatan dan pengeluaran yang belum tertata, serta rendahnya kebiasaan menabung. Metode pelaksanaan PkM menggunakan pendekatan kualitatif deskriptif melalui observasi, edukasi, dan pendampingan praktik pencatatan keuangan keluarga sederhana. Hasil kegiatan menunjukkan adanya peningkatan pemahaman dan perubahan perilaku keuangan masyarakat, ditandai dengan kemampuan mengidentifikasi sumber pendapatan, mengklasifikasikan pengeluaran berdasarkan prioritas, menyusun pembukuan kecil keuangan keluarga, serta mulai menyisihkan tabungan secara teratur. Kegiatan ini membuktikan bahwa pendampingan manajemen keuangan keluarga berperan penting dalam meningkatkan literasi keuangan dan memperkuat ketahanan ekonomi rumah tangga berpendapatan rendah.
Pemberdayaan SDM Lokal untuk Meningkatkan Jiwa Kewirausahaan dan Produktivitas UMKM Desa Pangauban Berbasis Manajemen: Pengabdian Deri Apriadi; Granit Agustina; Siska Ayudia; Wanda Laksniyunita; Riztrya Novedliani; Jentot Tugiyono; Agung Agustrianto; Dadar Supriatna; Adang Sutisna; Alpa Alipia Rahmawanti; Bintang Nugroho
Jurnal Pengabdian Masyarakat dan Riset Pendidikan Vol. 4 No. 3 (2026): Jurnal Pengabdian Masyarakat dan Riset Pendidikan Volume 4 Nomor 3 (Januari 202
Publisher : Lembaga Penelitian dan Pengabdian Masyarakat

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jerkin.v4i3.5454

Abstract

Pemberdayaan sumber daya manusia (SDM) merupakan faktor penting dalam meningkatkan jiwa kewirausahaan dan produktivitas usaha mikro, kecil, dan menengah (UMKM), khususnya di wilayah pedesaan. Penelitian ini bertujuan untuk menganalisis peran pemberdayaan SDM lokal dalam meningkatkan jiwa kewirausahaan dan produktivitas UMKM Desa Pangauban berbasis manajemen. Penelitian ini menggunakan pendekatan kualitatif deskriptif dengan teknik pengumpulan data melalui observasi, wawancara mendalam, dan dokumentasi terhadap pelaku UMKM dan pihak terkait. Hasil penelitian menunjukkan bahwa kondisi SDM UMKM Desa Pangauban masih memiliki keterbatasan dalam kompetensi manajerial dan pemahaman kewirausahaan, yang berdampak pada rendahnya produktivitas usaha. Melalui pemberdayaan SDM berbasis manajemen, terjadi peningkatan pemahaman fungsi manajemen, penguatan jiwa kewirausahaan, serta perbaikan produktivitas UMKM. Pemberdayaan SDM juga berkontribusi terhadap keberlanjutan usaha dan ketahanan UMKM dalam menghadapi persaingan. Penelitian ini menegaskan pentingnya sinergi antara perguruan tinggi, pemerintah desa, dan pelaku UMKM dalam mendorong pengembangan ekonomi desa secara berkelanjutan.
Digital Leadership and Innovation: A Systematic Literature Review of Theoretical Foundations, Research Emphases, and Methodological Approaches Gunawan; Budi Santoso; Muhammad Ifan Fadillah; Dadar Supriatna
CAKRAWALA : Management Science Journal Vol. 2 No. 1 (2025): Cakrawala Management Science Journal - Mei
Publisher : Yayasan Edukasi Cakrawala Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63541/59ajhk72

Abstract

Digital leadership is increasingly recognized as a strategic capability essential for guiding organizations through rapid technological transformation. It is particularly associated with enhanced agility, performance, and the integration of emerging technologies across sectors such as SMEs, manufacturing, education, and public administration. Despite growing interest, existing literature remains fragmented and lacks a coherent synthesis that reflects the multidimensional role of digital leadership across varying organizational and contextual settings. Moreover, limited attention has been given to the mechanisms through which digital leadership drives innovation under diverse ecological, geographic, and structural conditions. To address this gap, we conduct a Systematic Literature Review (SLR) following PRISMA 2020 guidelines and the SPAR-4-SLR framework, analyzing 43 peer-reviewed Scopus-indexed articles published between 2015 and 2025. Through thematic synthesis, bibliometric mapping, and theoretical classification, we identify key patterns, conceptual structures, and research trends. The findings highlight the dominance of Dynamic Capability Theory (DCT) and Resource-Based View (RBV), with survey-based SEM methodologies prevailing. Notable gaps include conceptual ambiguity, methodological uniformity, and limited longitudinal and cross-cultural insights. This review offers a future research agenda grounded in the Theory–Context–Method (TCM) framework, advocating for broader theoretical integration and contextual diversity to better understand digital leadership’s role in fostering sustainable innovation.
Artificial Intelligence in Knowledge Management: Mapping a Decade of Research and Emerging Directions Gunawan Gunawan; Siska Ayudia Adiyanti; Adi Dadan Ramdana; Granit Agustina; Dadar Supriatna
CAKRAWALA : Management Science Journal Vol. 2 No. 3 (2026): Cakrawala Management Science Journal - January
Publisher : Yayasan Edukasi Cakrawala Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63541/z157nq33

Abstract

This study maps the intellectual landscape of research at the intersection of artificial intelligence (AI) and knowledge management (KM) to clarify how the field has evolved, who shapes its development, and which themes dominate and emerge over time. A science-mapping study was conducted on 209 English-language journal articles indexed in Scopus (2015–2025). The dataset was analyzed using Biblioshiny to generate performance indicators, collaboration patterns, and thematic structures derived from keyword co-occurrence and factorial clustering. The results indicate a clear acceleration of KM–AI publications after 2020, signaling a shift from early exploratory work toward a rapidly expanding domain. Social-structure mapping shows that knowledge production is globally distributed but concentrated among a core set of countries, institutions, and author networks, with collaboration patterns shaping the diffusion of dominant topics. Conceptually, the field is organized around three interlinked streams: (i) AI-enabled decision support and analytics for KM, (ii) people- and leadership-related adoption dynamics influencing knowledge sharing and innovation, and (iii) governance and sustainability concerns associated with responsible knowledge processes and risk management. This study consolidates fragmented KM–AI scholarship into an integrated map, differentiates core versus peripheral streams, and proposes a focused research agenda that prioritizes mechanisms, boundary conditions, and evaluation approaches for AI-enabled KM in organizational settings.