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All Journal Jurnal Sinar Manajemen Journal La Bisecoman Journal La Sociale Journal of Public Representative and Society Provision
Yunus, Mujahid
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Humanities Economics, Econometrics & Finance Law, Crime, Criminology & Criminal Justice Social Sciences

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Journal : Journal La Sociale

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Implementation And Optimization Strategies for Handling School Dropouts Kurniati, Kurniati; Yunus, Mujahid; Arief, Abdul Samad
Journal La Sociale Vol. 7 No. 2 (2026): Journal La Sociale
Publisher : Borong Newinera Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37899/journal-la-sociale.v7i2.2576

Abstract

Data from the Makassar City Education Office in 2022 reported approximately 17,000 school dropouts. This phenomenon largely stems from low-income families, where children worked to support household finances. The high dropout rate has contributed to increasing unemployment and the declining competitiveness of human resources. In addition, school dropouts were more vulnerable to various social problems such as violence, crime, and child exploitation. This study aimed to analyze the implementation strategies for addressing school dropouts in Makassar City, including the supporting and inhibiting factors. This is a qualitative study with a case study approach in Education Office of Makassar during January–March 2025. Data were collected through in-depth interviews with nine informants, observations, and document analysis. The study found that dropout management strategies have been carried out through cross-sectoral collaboration involving the government, private sector, and community stakeholders. However, heavy workloads and limited institutional support remain major challenges. Optimization efforts included the implementation of equivalency programs for reintegration into formal schools, strengthening an integrated database system, multi-stakeholder approaches, and the provision of flexible alternative education. This study recommends simplifying procedures, establishing regular cross-sectoral coordination forums, and conducting periodic evaluations of resource allocation to ensure the effectiveness of school dropout management programs.
Analysis of Effective Communication Between Interview Officers and Passport Applicants M, Suwardi; Sukmarini, Andi Vita; Yunus, Mujahid
Journal La Sociale Vol. 7 No. 2 (2026): Journal La Sociale
Publisher : Borong Newinera Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37899/journal-la-sociale.v7i2.2579

Abstract

This study aimed to examine effective communication and the obstacles to building effective communication between interview officers and passport applicants at the Makassar Class I Special Immigration Office. It used a qualitative approach and involved 10 informants, consisting of 6 passport applicants and 4 photo and interview officers. Data were collected through interviews and analyzed using data reduction, data display, triangulation, and conclusion drawing and verification. The findings show that effective communication during the passport interview process was reflected in several practices. Officers delivered questions clearly, in detail, coherently, and in a friendly manner. They were also highly informative and applied the 5S principles, namely smile, greet, say hello, polite, and courteous. In addition, officers explained the legal basis and passport processing procedures according to standard operating procedures, while also educating applicants about passport storage and its functions. Effective communication was further seen in the provision of clear explanations regarding the basis of interview questions and in the officers’ ability to build understanding, influence emotions positively, and encourage good attitudes through clear, simple, and friendly language. The study also found several obstacles to effective communication, including applicants who were not accustomed to speaking Indonesian, differences in regional languages, limited public knowledge about immigration, the use of formal and unfamiliar immigration terms, insufficient information about passport requirements, differences in applicant backgrounds, and limited understanding of the passport application process.
Co-Authors Abdul Samad Andi Vita Sukmarini, Andi Vita Arief, Abdul Samad Bakri, Abdul Majid Dini Rahma Sari Dwi Nugroho Hamzah, M. Nasir Kurniati Kurniati Lukmansyah, Lukmansyah M, Irawati Muliyadi Hamid Rusdan Rusdan Sariyani, Sariyani Setiawati, Nia Agus Sonni, Alem Febri Sri Adrianti Muin Sunastri, Sunastri Suwardi M, Suwardi Wahyu Wahyu