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All Journal International Journal of Educational Research Excellence (IJERE) SINTHOP: Media Kajian Pendidikan, Agama, Sosial dan Budaya
Asmianur, Refa
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Religion Arts Humanities Education Languange, Linguistic, Communication & Media Social Sciences Other

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Utilization of Instagram as An Instrument of Public Policy Transparency: A Case Study of The Palangka Raya City Government Asmianur, Refa; Taufiqurokhman, Taufiqurokhman; Satispi, Evi; Andriansyah , Andriansyah; Awan, Akwila T.A
Sinthop: Media Kajian Pendidikan, Agama, Sosial dan Budaya Vol. 4 No. 2 (2025): July-December
Publisher : Lembaga Aneuk Muda Peduli Umat, Bekerjasama dengan LaKaspia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.69548/sinthop.v4.i2.65.351-362

Abstract

The rapid development of digital communication has encouraged local governments to use social media to strengthen public policy transparency. Instagram, as a visually oriented and interactive platform, is increasingly adopted to disseminate policy information and public service messages. This study examines how the Palangka Raya City Government uses Instagram to support public policy transparency by focusing on: (1) the types of policy information communicated and their framing, (2) the dominant communication strategy pattern (push, pull, or networked), and (3) the implications of these practices for citizen interaction and perceived transparency. The study adopts a purposive case approach and qualitative content analysis. Data were drawn from peer-reviewed academic literature, official local government documents, publicly accessible Instagram content from relevant official accounts, and supporting news coverage (2019–2024). The analysis assessed informational completeness (why–what–how–so what), communication strategies, and observable interaction cues (e.g., questions, complaints, clarifications, and visible responses). The findings indicate that Instagram contributes to transparency mainly by increasing policy visibility and providing basic informational access. Substantive transparency is more evident in service-oriented posts that offer actionable guidance and link citizens to formal disclosure and complaint mechanisms such as KIP/PPID and SP4N-LAPOR. However, communication remains predominantly push-oriented, while pull-based interaction is limited and networked collaboration is largely absent. Consequently, digital transparency tends to emphasize information dissemination rather than demonstrably meaningful participation, and any implications for public trust are discussed as inferences rather than directly measured outcomes.
Digital Innovation in Public Fund Management for Public Housing Finance: A Systematic Review Towards Smart Governance and Its Implications in DKI Jakarta Asmianur, Refa; Oman Rohman Rakinda; Fahd Pahdepie; Mawar; Azhari Aziz Samudra
International Journal of Educational Research Excellence Vol. 5 No. 2 (2026): July-December
Publisher : PT Inovasi Pratama Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55299/ijere.v5i2.1892

Abstract

This study examines digital innovation in public fund management for affordable housing financing through a Systematic Literature Review (SLR) approach, aiming to explore its contribution to the realization of smart governance. The review synthesizes relevant studies on digital governance, public financial management, and housing policy to identify patterns, challenges, and research gaps. The findings indicate that digital innovation—such as e-budgeting, integrated financial systems, and data-driven governance—has significantly improved administrative efficiency, transparency, and accountability in public finance. However, its impact on affordable housing financing remains limited due to fragmented institutional coordination, insufficient data integration, and weak organizational capacity. The study reveals that digital transformation often remains at a procedural level and fails to produce substantive governance improvements. Addressing this limitation, the study proposes an integrative framework in which smart governance is achieved through the alignment of three key dimensions: digital infrastructure, institutional capacity, and collaborative governance processes. This framework highlights that technological advancement alone is insufficient without organizational readiness and cross-sector coordination. The findings offer theoretical contributions to Public Administration by integrating digital governance and public financial management within the housing sector. Practically, the study provides policy implications relevant to urban contexts, including DKI Jakarta, in enhancing effective and data-driven housing finance governance.
Co-Authors Andriansyah , Andriansyah Awan, Akwila T.A Azhari Aziz Samudra Fahd Pahdepie Mawar Oman Rohman Rakinda SATISPI, EVI TAUFIQUROKHMAN, TAUFIQUROKHMAN