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All Journal JAM : Jurnal Aplikasi Manajemen JURNAL EKONOMI DAN BISNIS AIRLANGGA EKOMBIS REVIEW: Jurnal Ilmiah Ekonomi dan Bisnis JOURNAL OF INFORMATICS AND TELECOMMUNICATION ENGINEERING Technomedia Journal Jurnal Samudra Ekonomi dan Bisnis Jurnal Sistem Informasi, Manajemen, dan Akuntansi (SIMAK) Al-Kharaj: Journal of Islamic Economic and Business JURNAL AKUNTANSI KEUANGAN DAN MANAJEMEN Dinasti International Journal of Economics, Finance & Accounting (DIJEFA) Jurnal Akuntansi, Manajemen dan Ilmu Ekonomi (JASMIEN) Jurnal Cahaya Mandalika Advance Sustainable Science, Engineering and Technology (ASSET) Jurnal Abmas Negeri (JAGRI) AKADEMIK: Jurnal Mahasiswa Ekonomi & Bisnis Journal of Economics and Management Scienties Indonesian Journal of Community Empowerment Journal of Humanities, Community Service, and Empowerment
Dwiwijaya, Kadek Agus
Program Studi Manajemen, Fakultas Ekonomi Dan Bisnis, Universitas Tadulako
Agriculture, Biological Sciences & Forestry Humanities Chemical Engineering, Chemistry & Bioengineering Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Energy Engineering Environmental Science Languange, Linguistic, Communication & Media Library & Information Science Materials Science & Nanotechnology Mathematics Public Health Social Sciences Other

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Design Of Information Flow For Handling Installation Issues Of Indihome At PT Telkom Akses Palu Resti Widyastuti Hi. Husen; Asngadi Asngadi; Saharuddin Kaseng; Kadek Agus Dwiwijaya
EKOMBIS REVIEW: Jurnal Ilmiah Ekonomi dan Bisnis Vol 14 No 1 (2026): Januari
Publisher : UNIVED Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37676/ekombis.v14i1.8885

Abstract

This study aims to redesign the information flow in handling installation-related obstacles for Indihome services at PT Telkom Akses Palu. Based on the obstacle data from October 2024 to February 2025, technical issues were the most dominant, followed by customer-related problems, while system-related issues were the least frequent. These findings indicate that most problems stem from suboptimal, fragmented, and non-integrated real-time information flow between departments. Using a descriptive qualitative method, this study analyzes the current system and identifies bottleneck points in the communication flow. The result is a proposed digital-based integrated information system design, emphasizing the role of the Helpdesk as a central coordinator. The system is expected to enhance the effectiveness, efficiency, and response speed in problem-solving and support digital transformation efforts within PT Telkom Akses Palu.
The Role Of Product Quality Implementation In The Success Of Operational Activities In Tenants Guarded By The Information Technology Business Incubator Maleo Techno Center Astrid Wahdini; Sulaeman Miru; Syamsuddin Syamsuddin; Kadek Agus Dwiwijaya
EKOMBIS REVIEW: Jurnal Ilmiah Ekonomi dan Bisnis Vol 14 No 1 (2026): Januari
Publisher : UNIVED Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37676/ekombis.v14i1.8891

Abstract

The implementation of product quality is important in the success of operational activities in tenants fostered by the information technology business incubator. This study aims to analyze the implementation of product quality in the success of operational activities in tenants fostered by the Maleo Techno Center Information Technology Business Incubator. This study was conducted on tenants fostered by the Maleo Techno Center Information Technology Business Incubator by applying a qualitative descriptive method through interviews by assessing eight dimensions of quality according to David A. Garvin. The results of this study indicate that the eight dimensions of quality, namely the dimensions of performance, features, reliability, suitability, durability, service capability, aesthetics, perceived quality have been implemented effectively, but the performance dimension is the most dominant dimension and has a direct influence on operational success. The implementation of product quality in the incubation program not only helps tenant business development, but also creates a sustainable impact.
Coffee Bean Inventory Analysis Using EOQ Method at Lujo Coffee Ardhi Arilla Syah; Asngadi Asngadi; Saharuddin Kaseng; Kadek Agus Dwiwijaya
Jurnal Akuntansi, Keuangan, dan Manajemen Vol 7 No 1 (2025): Desember
Publisher : Penerbit Goodwood

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/jakman.v7i1.4937

Abstract

Purpose: This study aims to analyze the management of coffee bean inventory at Lujo Kopi through the application of the Economic Order Quantity (EOQ) method, with the primary objective of optimizing inventory costs and improving efficiency in small-scale business operations. Methodology: A descriptive quantitative approach was employed by collecting one year of historical data covering raw material demand, ordering costs, and holding costs. The EOQ formula was then applied to calculate the optimal order quantity, order frequency, safety stock, reorder point, and total inventory cost. Results: The analysis indicated that the EOQ method provides a more efficient outcome compared to the conventional system previously applied. The optimal order quantity was found to be 86 kg with an order frequency of seven times per year. Total inventory costs decreased significantly from Rp. 7,320,000 to Rp. 3,740,232, highlighting substantial efficiency improvements. Conclusion: The findings confirm that the EOQ method offers a systematic and effective approach to managing raw material inventory, ensuring cost efficiency and more reliable supply management for UMKM. Limitations: The scope of this study is limited to one type of raw material and one case of UMKM, thereby reducing the generalizability of the results to other industries or business types. Contribution: This research provides valuable practical insights for UMKM, demonstrating the importance of data-driven decision-making in inventory management and encouraging wider adoption of EOQ-based approaches to achieve sustainable efficiency.
Maintenance of Meat Grinding Machines at CV. Solo Indah in Palu City Musfara Kaharuddin; Asngadi Asngadi; Sulaeman Miru; Kadek Agus Dwiwijaya
Jurnal Akuntansi, Keuangan, dan Manajemen Vol 7 No 1 (2025): Desember
Publisher : Penerbit Goodwood

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/jakman.v7i1.5029

Abstract

Purpose: This study analyzes the maintenance practices of meat grinding machines at CV Solo Indah in Palu City, focusing on preventive and corrective strategies, and provides recommendations to improve efficiency and reduce breakdowns. Methodology/Approach: Conducted over three months using a descriptive quantitative approach, the study employed direct observation, structured interviews, and documentation. Machine components were evaluated using fishbone diagrams, cost analysis, and efficiency calculations with the formula TC = (F × RI) / (RO × P). Tools included maintenance records, interview guides, and Microsoft Excel. Results/Findings: All major components experienced at least one failure in 2024. The gearbox, machine frame, and feeder had the highest repair costs. The total maintenance cost was Rp13,674,500, with preventive maintenance accounting for 53.68% and corrective for 46.32%. This indicates a balanced and efficient maintenance system categorized as “very efficient” under industry benchmarks. Conclusions: CV Solo Indah implements both preventive and corrective maintenance effectively, though corrective costs remain relatively high. Prioritizing preventive actions for costly components like the gearbox can reduce overall expenses. Fishbone analysis identified root causes in manpower, machine, method, material, environment, and measurement aspects. Limitations: The study focuses on one company and a short 3-month period, limiting generalization to broader industry trends. Contribution: This research enriches industrial engineering and operations management literature, especially for SME-scale meat processing, by providing practical insights to enhance maintenance systems, lower costs, and increase productivity.
Analysis of the Efficiency and Supply Chain Performance of Copra Using the FSCN Method and Sales Margin I Gede Rendi Septian Parwanto; Fatlina Zainuddin; Suryadi Hadi; Kadek Agus Dwiwijaya
Journal of Economics and Management Scienties Volume 8 No. 3, June 2026
Publisher : SAFE-Network

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37034/jems.v8i3.453

Abstract

This study aims to analyze the performance and efficiency of the copra supply chain in Ongka Malino Subdistrict, Parigi Moutong Regency. The analysis method used is the Food Supply Chain Network (FSCN) approach to examine the supply chain structure as well as the flow of products, information, and finances, combined with a marketing efficiency analysis through the calculation of marketing margins, farmers’ share, and the profit-to-cost ratio. The results identified three marketing channels: Channel I (Farmer → Collector → Wholesaler → Distributor), Channel II (Farmer → Wholesaler → Distributor), and Channel III (Farmer → Distributor). The findings indicate that Channel III is the most efficient channel, with the highest farmer’s share of 66.67% and the lowest total marketing margin of Rp6,000.00/kg. Conversely, Channel I has a farmer’s share of 44.44%, which falls below the 50% efficiency standard, making it less efficient due to the length of the distribution chain. Although in Channel III farmers bear independent transportation costs of Rp800.00/kg, they still earn the highest profit of Rp9,500.00/kg. Simplifying the supply chain has proven to increase farmers’ income and economic efficiency.
Co-Authors Abdullah, Muhammad Ikbal Anjany, Ni Luh Verha Ardhi Arilla Syah Arilla Syah, Ardhi Asngadi Asngadi Asngadi Asngadi Asngadi Asngadi Asngadi Asngadi Astrid Wahdini Deny Wiria Nugraha Dharmakirti, Dharmakirti Dwi Shinta Angreni Fatlina Zainuddin Hajra Rasmita Ngemba I Gede Rendi Septian Parwanto Istifarah Kaharuddin, Musfara Kartika Kartika Kaseng, Saharuddin Lamasitudju, Chairunnisa Maroso, Akwan Mohammad Yazdi Pusadan Muh Rezki MUH. YUNUS KASIM, MUH. YUNUS KASIM Muhammad Gunawan Musfara Kaharuddin Muslimin Muslimin Muzakir Nofal, Mohammad Parani, Syamsul Bahri Dg. Pramadinda, Alda Nur Resti Widyastuti Hi. Husen Rian, Rian Rizka Ardiansyah Saharuddin Kaseng Saharuddin Kaseng Sahrullah Sahrullah Sarah, Sitti Sulaeman Miru Sulaeman Miru Sulaeman Miru Suryadi Hadi Suryadi Hadi Suryadi Hadi Syah, Ardhi Arilla Syahrullah Syahrullah Syaiful Hendra Syamsuddin Syamsuddin Syamsuddin Syamsuddin Syamsuddin Syamsul Bachri Thomas, Stiven Yusman, Zaskia Zahrani Zainuddin, Fatlina Zakiyah Zahara Zian Zilziana