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EVALUATION OF PHARMACY MANAGEMENT INFORMATION SYSTEM IMPLEMENTATION BASED ON USER PERCEPTION IN IMMANUEL HOSPITAL BANDUNG Randy Tampa'i; Satibi Satibi; Gunawan Pamudji
JURNAL MANAJEMEN DAN PELAYANAN FARMASI (Journal of Management and Pharmacy Practice) Vol 2, No 3
Publisher : Faculty of Pharmacy, Universitas Gadjah Mada

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22146/jmpf.82

Technology and information systems can help an organization to execute various activities accurately, punctually and in good quality, so that can increase the efficiency, effectivenesss and competitiveness of the organization. Success in implementing information systems can be determined by an evaluation of information systems that have been applied. The purpose of this study was to evaluate the application of information systems that have been implemented at Immanuel Hospital Bandung, using information systems success models developed by DeLone and McLean. This study was a descriptive study using cross sectional design. Data was obtained from questionnaire to employees and in depth interview to Director of Hospital, Head of Pharmacy Departement and Head of Technology and Information system departement. The research examined variable is user satisfaction to the accuracy, completeness, relevance, timeliness, auditability, and the reliability of pharmacy management information system at Immanuel Bandung Hospital. The data which have been collected from questionnaires then analyzed using qualitative analysis. The results of the study showed that the user satisfaction management information system in Immanuel Bandung Hospital were in medium category. The average user satisfaction ranges between 2.50 to 3.33 of 5 scales. The highest level of user satisfaction of information systems management was on timeliness aspects, auditability, accuracy and completeness. Relevance and reliability had the lowest satisfaction.Keywords : evaluation, pharmacy management information system, user perceptions.

Information System Quality and Its Impact on Individual Users’ Benefit: Analysing the Role of Knowledge Enablers Iman Sudirman; Rajesri Govindaraju; Andara Arie Pratiwi
Jurnal Teknik Industri Vol. 16 No. 2 (2014): DECEMBER 2014
Publisher : Institute of Research and Community Outreach - Petra Christian University

With increasing competitive pressures, companies are trying to improve the quality of their processes and the work quality of their. This fact has triggered the companies to improve their information systems. Having made some investments in IT systems, those companies look for ways to gain benefits from their investments. The benefit from IS investment arise when the use of information system (IS) provides some positive impact to the organisation in terms of business impacts and individual impacts. Thus, investigating IS impact for individual user„s performance is very important. This study explores the effect of IS quality on individual benefits. The influence of six moderating variables related to knowledge enablers on the impact of IS quality on individual benefits was studied. The six moderating variables are: collaboration, trust, learning, centralisation, expertise, and formalisation. Data was collected using questionnaires distributed at two big private companies in Indonesia. Data processing was done with the help of SPSS software. After factor analysis, IS quality was split into two variables: Information quality and System and service quality. The study found that both the variables influence the perceived individual benefits significantly. The influence of information quality on individual benefit is positively moderated by expertise, learning, centralisation and formalisation. Finally, the influence of system and service quality on individual benefit is positively moderated by expertise and formalization.

DESIGN OF INFORMATION SYSTEM FOR QUALITY MANAGEMENT Yulius Halim
Jurnal Teknik Industri: Jurnal Keilmuan dan Aplikasi Teknik Industri Vol. 4 No. 2 (2002): DECEMBER 2002
Publisher : Institute of Research and Community Outreach - Petra Christian University

A quality management recently has been the concepts that using a great mass of information flow. The unique function of information in quality management has become the driver of this study. There is a need of building the model for quality management information system before designing the information system. This paper will show two points that important for the information system. The points, database model and expert system, will be explained as the part of the information system for quality management.

HUMAN RESISTANCE TO THE USE OF INFORMATION TECHNOLOGY IN CONSTRUCTION COMPANIES Andi Andi; Fani Fani; Heru Purwoadi
Civil Engineering Dimension Vol. 7 No. 2 (2005): SEPTEMBER 2005
Publisher : Institute of Research and Community Outreach - Petra Christian University

The process of implementing information technology (IT) often fails to bring the intended result because the human dimension is not given adequate consideration. Yet despite some evidence of failure, little has been written on the nature of human performance, compared to abundant resources about technical and procedural aspects, as it applies to the ideals of the IT philosophy. To combat peopleâs deficiencies, this paper focuses mainly on the question why people resist IT. It explores sources of human resistance to the use of IT. A survey is the conducted to personnel working for construction companies to examine the resistance sources. The result reveals personal money, habit, and threat to information security as most dominant sources for such resistance, instead of fear of employment instability as many previous researches have discussed. The paper discusses the resistances and suggests possible solutions to deal with them.

THE COMPARISON OF COMPUTERIZED AND NON COMPUTERIZED INFORMATION SYSTEM OF MANAGEMENT TOWARD THE PERFORMANCE OF PHARMACY X AND PHARMACY IN PURWOKERTO Lingga Ikaditya; Hari Kusnanto; Tri Murti Andayani
JURNAL MANAJEMEN DAN PELAYANAN FARMASI (Journal of Management and Pharmacy Practice) Vol 2, No 2
Publisher : Faculty of Pharmacy, Universitas Gadjah Mada

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22146/jmpf.70

The use of management information systems applications (SIM) based on computers is still very rare in health facilities such as pharmacies. Ussually, the drug management is done manually so the accuracy of drug management is not good. Based on that problem, research on the application of management information system is needed to see the performance of pharmacies with SIM based on computerize and non-computeize. This study aimed to know the performance of pharmacies in terms of the efficiency of the management of the drug, human resources efficiency and the quickness service of SIM application with computerized and non-computerized. The research metthod was descriptive analytic design by using case studies at the pharmacy X with computerized SIM and Pharmacy Y with non computerized SIM. The data analysis for the management of drug used efficiency of medication management indicators, human resource efficiency used workload analysis, and the speed of measurement time service used dispensing time. The result illustrated that the efficiency of the management of computerized pharmacy medication was better than the non computerized pharmacies. In terms of human resources efficiency levels, as seen from the composition of the human resources required indicated that non computerized pharmacies needed more human resources than computerized pharmacies, as well as the rate speed of service to patients showed that computerized pharmacies was quicker in the service. Keywords: Pharmacy, SIM computerized, SIM non computerized

SERVICE QUALITY ANALySiS OF PHARMACY MANAGEMENT INFORMATION SYSTEM IN ACADEMIC HOSPITAL OF GADJAH MADA UNIVERSITY Arifin Santoso; Hari Kusnanto; M. Lutfan Lazuardi
JURNAL MANAJEMEN DAN PELAYANAN FARMASI (Journal of Management and Pharmacy Practice) Vol 3, No 1
Publisher : Faculty of Pharmacy, Universitas Gadjah Mada

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22146/jmpf.101

To improve the quality of service, a hospital needs a management information system that always follow the development of information technology. If the system does not provide the required information, the user will not satisfied and look for other alternatives. Satisfaction of the users can be used to evaluate the quality of information systems in organization. This study aimed to evaluate the quality of pharmacy management information system in academic hospital of Gadjah Mada University and to know theobstacles and benefits perceived by the user with customer window analysis. This study was descriptive research, with survey method. The subjects in this study were physician, pharmacist and IT Officer. The data were analyzed using SERVQUAL and Customer Window Analysis The result showed that there was negative gap value between expectations and perception of the user management information systems of the hospitals. Therefore all of the user experienced dissatisfaction with the management information systems. The biggest gap was in dimensions of assurance (-1,36) followed by dimensions of esponsiveness (-1,35), reliability (-1,15), tangibles (-1,1) and empathy (-0,94). Meanwhile, the largest gap in the information service quality was the format (-1,92), followed by completeness (-1,35), timeliness (-1,17), accuracy (-1,08), security (-1,00), ease of use (-0,98) and socio cultural (-0,96). From the analysis of customer window, the priorities of improvement were in the dimension of responsiveness, assurance and format.Keywords: Quality, Management information system RSA UGM, SERVQUAL, Customer Window Analysis

Correspondence Analysis between Me Too Drugs Formulation with Patent Information and the Analytical Method (Case Study: Amlodipine Tablets - PT Indofarma (PERSERO) Tbk.) Fetrikani Andartaji; Gede Bayu Suparta; Marchaban Marchaban
JURNAL MANAJEMEN DAN PELAYANAN FARMASI (Journal of Management and Pharmacy Practice) Vol 7, No 4
Publisher : Faculty of Pharmacy, Universitas Gadjah Mada

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22146/jmpf.33260

One of the blockbuster drugs that has been off-patent and attract domestic pharmaceutical industry to produce a lot of version of me too is anti-hypertensive drugs Norvask®, in which the active ingredient is the salt form of amlodipine besylate. The goal of this study is to verify the conformity between me too drugs formulation and patent information (Case study: Amlodipine Tablets – PT Indofarma (Persero) Tbk). The results are expected to change the views of people who often doubt that me too drugs quality are smaller than patent drugs. The analysis method used in this study is performed descriptively. Information about amlodipine formulation obtained from PT Indofarma (Persero) Tbk is verified with the active substance test results obtained from amlodipine drugs on the market. After that, the total results can be compared with the proprietary patent information obtained from United States Patent and Trademark Office (USPTO) website. The result showed that there is a compatibilty between formulation of me too drugs and patent information (Case Study: Amlodipine – PT Indofarma (Persero) Tbk) in major issues such as compotition, active ingredient, level of active ingredient, dosage form and production process. Profile dissolution which is owned by amlodipine tablet from PT Indofarma (Persero) Tbk remains equivalent to the innovator product (Norvask®), although there was a modification by adding an excipient X. Amlodipine tablet generic produced by PT Indofarma (Persero) Tbk is me too 100% (identical).

Evaluation of Hospital Information Systems using Technology Acceptance Model Prakosa, Fajar
I-STATEMENT Vol 4 No 1 (2018): I-STATEMENT: Information System and Technology Management
Publisher : LPPM of STIMIK ESQ

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This study aims to evaluate the implementation Hospital Information System using Technology Acceptance Model approach, which consists of portal design variables, User Abilities and Skills, Perceived Ease of Use, Perceived Usefulness, Behavioral Intention To Use, Actual System Usage. the results showed that the hospital information system was well received by the patient. the behavior of system users can accept the technology to get ease in doing the hospital administration process.

Tata Kelola Teknologi Informasi Menggunakan Metode Control Objectives For Information and Related Tehnology (COBIT) Novriyanto Novriyanto; Dosmaulina Dosmaulina
Seminar Nasional Teknologi Informasi Komunikasi dan Industri 2016: SNTIKI 8
Publisher : UIN Sultan Syarif Kasim Riau

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Identifikasi Tata Kelola TI dalam penelitian ini menggunakan kerangka kerja COBIT (Control Objective for Information and Related Technology) Versi 4.1. COBIT mempunyai tujuan untuk mengendalikan TI terkait dan merupakan suatu standar yang telah diakui cukup baik pada tingkat Internasional. COBIT terdiri dari 34 proses TI yang dikelompokkan dalam 4 domain. Dengan menggunakan instrument berupa kuisioner 6 atribut kematangan, yang memiliki 12 pertanyaan perperoses dan pendekatan yang dilakukan as-be and to-be. Penelitian ini menghasilkan rekomendasi proses yang telah dipetakan terdapat 25 proses dari 34 proses dari keseluruhan COBIT dan kondisi tata kelola TI berada pada level Defined. Hal ini menunjukan Kampus XYZ Riau perlu melakukan aturan untuk momonitor efektivitas pelaksanana manajemen tata kelola teknologi informasi. Kata kunci: COBIT, IT governance, IT goals, maturity level, tata kelola

Information Kiosk Application Development at Taman Mini Indonesia Indah Jakarta Qurrotul Aini; Eko Syamsuddin H.; Ahmad Zaky
Seminar Nasional Teknologi Informasi Komunikasi dan Industri 2011: SNTIKI 3
Publisher : UIN Sultan Syarif Kasim Riau

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (667.138 KB)

Abstract Taman Mini Indonesia Indah (TMII) is a tourism site in Jakarta, which has area of 160 hectares and there are 26 traditional houses, 13 museums, 10 tourist parks, public and special facilities which are located far apart. Visitors needed information services that could help find the location, information and the facilities. Researchers proposed information kiosk applications as an alternative solution tool to help find the necessary information. The application development used multimedia development refers to Luther’s method; consist of concept, design, gathering materials, manufacture, testing, and distribution. The application interface includes nine designs, with dimension 950 x 700 pixels, 30 fps, capacity size of 291 MB, 18 pages, and duration of application 7 minutes 38 seconds. Based on questionnaire of 20 visitors, it could be concluded that the application was interested (80%), easy to use (80%), the information provided was clear (80%), and could assisted visitors to find the locations (90%). Keywords: information kiosks, database, multimedia, Taman Mini Indonesia Indah, Luther.

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