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Information System Audit on the Catatmak Application on the Web and Playstore Using the Cobit Framework for Financial Recording : Study Case : Application Note Fariz Nur Fikri Zaki; Putri Awaliatuz Zahra; Vidia Alma Cyrilla; Wahyu Latifatun; Jeffri Prayitno Bangkit Saputra
International Journal of Information Engineering and Science Vol. 2 No. 1 (2025): February : International Journal of Information Engineering and Science
Publisher : Asosiasi Riset Teknik Elektro dan Infomatika Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62951/ijies.v2i1.135

Abstract

PT Jadi Kaya Raya Bersama, founded in 2024 in Banyumas, Indonesia, focuses on providing reliable financial recording solutions for Micro, Small, and Medium Enterprises (MSMEs) through fintech-based applications. The platform is designed to support transaction recording, financial monitoring, and reporting processes to improve MSME financial management. Despite its significant potential, several technical issues have hindered the application’s performance and service quality. Key problems identified include disruptions in the WhatsApp Bot API, user authentication errors, and the lack of integration with banking systems and digital wallet services. These challenges affect transaction recording accuracy, operational efficiency, and the security of user financial data. To identify the root causes of these issues and propose appropriate solutions, a system audit was conducted using the COBIT framework as a governance and management evaluation tool. The audit process involved assessing system performance, control mechanisms, and IT service management practices. The results indicate that API disruptions were primarily caused by network instability and configuration errors, which led to interruptions in automated transaction recording services. Meanwhile, authentication problems were associated with weak login mechanisms and insufficient identity verification processes. In addition, the application’s inability to integrate with banking and e-money services created limitations in transaction synchronization and reduced overall user convenience. Based on these findings, several strategic recommendations are proposed. These include optimizing API performance, strengthening authentication systems through the implementation of Two-Factor Authentication (2FA), and developing integration capabilities with banking institutions and digital wallet platforms. The implementation of these improvements is expected to enhance system efficiency, data security, and service quality. Ultimately, strengthening the fintech application’s performance will support MSMEs financial management and contribute to sustainable digital economic growth in Indonesia.
Model of Disaster Information Cycle of West Java Television Journalists Kurnia, Septiawan Santana; Ahmadi, Dadi; Karsa, Satya Indra; Iskandar, Doddy; Firmansyah, Firmansyah
Jurnal Komunikasi Ikatan Sarjana Komunikasi Indonesia Vol. 5 No. 2 (2020): December 2020 - Jurnal Komunikasi Ikatan Sarjana Komunikasi Indonesia
Publisher : Ikatan Sarjana Komunikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25008/jkiski.v5i2.415

Abstract

Disaster information is an important factor in disaster management efforts, including in West Java. It helps officers and the community to immediately anticipate disasters that may occur. Journalists are among those who play a role in disseminating disaster information. This study aims to describe disaster information cycle model of West Java television journalists in obtaining and disseminating disaster information with the help of technology to increase the speed. This research applies a qualitative method, namely a case study to describe a usage model of disaster information seeking which is uniquely influenced by the developments in information technology. Data collection is carried out through observation, interviews, and documentation. This study finds that smartphone technology contributes to the dissemination of disaster information by television journalists through providing access to social media, online media, and information in group chats. There is an interrelated flow of information between journalists, television editors, local governments, officials and the community. Participation of public and journalists in obtaining and disseminating disaster information helps the government and officers to find out the real conditions of disaster locations and how to handle them.
Acehnese People’s Information Seeking Behavior about COVID-19 Rosemary, Rizanna; Syam, Hamdani M; Anisah, Nur; Yanuar, Deni; Putra, Heru Syah
Jurnal Komunikasi Ikatan Sarjana Komunikasi Indonesia Vol. 6 No. 1 (2021): June 2021 - Jurnal Komunikasi Ikatan Sarjana Komunikasi Indonesia
Publisher : Ikatan Sarjana Komunikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25008/jkiski.v6i1.482

Abstract

This research aims to identify types of media used by the Acehnese people in seeking information about COVID-19, and people’s perceptions and responses to the information that increases their likelihood of the risk of the pandemic. This study employs a quantitative approach, in which an online survey distributed through social media. All 324 respondents gave their consent to participate in filling out the research questionnaire. The study found that Acehnese people prefer online media and television (TV) to receive information about COVID-19, especially when people can access the information online (streaming). The finding indicates that people tend to trust information obtained through the media more than direct information (face to face) conveyed by the government. Regarding the public responses, this study found that most respondents argue the lack of government action in disseminating information about COVID-19.  It is believed that this condition is likely to bring up false information (hoax) from untrustworthy information sources. This response has an impact on the level of public trust towards the government as the main source of information in handling the pandemic. Respondents claim that the local government has a slow response in providing information about people who are infected by the virus, including insufficient information on the intervention of prevention and treatment carried out to stop the spread of the virus.
The Influence of WhatsApp Social Media on the Dissemination of Learning Information Sutjipto, Vera Wijayanti; Arviani, Kiki Dwi; Putri, ‪Kinkin Yuliaty Subarsa
Jurnal Komunikasi Ikatan Sarjana Komunikasi Indonesia Vol. 7 No. 1 (2022): June 2022 - Jurnal Komunikasi Ikatan Sarjana Komunikasi Indonesia
Publisher : Ikatan Sarjana Komunikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25008/jkiski.v7i1.527

Abstract

Learning information needs to be considered to make learning activities more effective to achieve the goals of learning. One of the frequent obstacles to the reporting of learning activities is limited communication space, which causes communication errors in disseminating learning information.  WhatsApp is one of the social media platforms which can be used to learn information. The purpose of this study is to see the effect of WhatsApp on the dissemination of learning information in the Communication Studies Program of the State University of Jakarta. This research uses new media theory and information theory. The method of data collection in this research is a survey with a questionnaire. The population for this study comprised 82 students of the Jakarta State University Communication Study Program class of 2019. The number of samples was calculated using the Slovin formula with a margin of error of 10% to 45 people. The sampling technique used simple random sampling, while the data analysis used statistical analysis.  The results of this study indicate that the calculated f value is 36.552 with a significance value of 0.000. Thus.  it can be seen that the variable x (the social media WhatsApp) affects the variable y (the dissemination of learning information). Hence, it can be denied that WhatsApp social media affects the dissemination of learning information.
Social Cohesion through Social Media as Part of Disaster Information System in Disaster Prone Area Lestari, Puji; Paripurno, Eko Teguh; Surbakti, Hikmat
Jurnal Komunikasi Ikatan Sarjana Komunikasi Indonesia Vol. 6 No. 2 (2021): December 2021 - Jurnal Komunikasi Ikatan Sarjana Komunikasi Indonesia
Publisher : Ikatan Sarjana Komunikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25008/jkiski.v6i2.606

Abstract

Social media is one of the disaster communication means for social cohesion in information retrieval. However, Karo Regency has limitedly use WhatsApp, Instagram, and Facebook. This study aimed to evaluate social media Instagram and Facebook as part of the disaster information system in disaster-prone areas to improve social cohesion in Karo Regency, North Sumatra, Indonesia. This study combined qualitative and quantitative evaluation. Qualitative evaluation steps consist of (1) setting goals; (2) classification; (3) stating structured goals; (4) collecting data; (5) analyzing results of observations and measurements. Based on the evaluation, Instagram has been inactive since April 1, 2020, and Facebook has been inactive on August 17, 2017, due to the absence of competent human resources (HR). The use of internal WhatsApp groups is due to the unpreparedness in dealing with public comments. Based on a survey in early June 2021 to the Karo community showed that 56.3% of respondents were familiar with the Karo BPBD social media. The trust level of social media users for social cohesion in the disaster-prone area of Karo Regency was very high at 56.3%. Respondents believed that information conveyed through social media uploads is able to improve social cohesion in dealing with various disasters. This is formed because of the sense of belonging, social trust, generalized reciprocity, and social harmony. This study contributed in the form of BPBD policies in managing social media as an information system to improve social cohesion in the disaster-prone area ofKaro Regency. The new findings theoretically added caring in Johnson's Social Cohesion Theory.
Dynamics of the Use of Digital Media as a Source of Information During Media Transition Yuniar, Ririt; Ningrum, Diah Fitria
Jurnal Komunikasi Ikatan Sarjana Komunikasi Indonesia Vol. 7 No. 1 (2022): June 2022 - Jurnal Komunikasi Ikatan Sarjana Komunikasi Indonesia
Publisher : Ikatan Sarjana Komunikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25008/jkiski.v7i1.648

Abstract

There has been dynamic in the transition of the use of media by news readers from conventional media (Kompas print media) to new media (Kompas.com and KompasTV Instagram account). This causes a  change in the communication process starting from  the way of producing, delivering, capturing, and disseminating news as well as the content of the news itself which is different from people's habits earlier. The originality of this paper builds on the main ideas constructed from the theory of Uses and Gratification by focusing more on three aspects; audience, media (news content), and function of the media. This study uses a qualitative method with a constructivist analysis and a news content analysis unit that focuses on Kompas.com and KompasTV Instagram account at  the onset of Covid-19 pandemic  in March 2020 in Indonesia by mapping news content based on keywords for the Covid-19 pandemic and the Corona virus news search. This study found that the reading interest  among the Indonesian people is more inclined to news that has an audio-visual format than the newspaper format. This is evident from the audience’s  feedback in the comment section compiled from data findings. In addition, the lack of the audience’s  control results in  the poor communication culture among the people, so that there is a  potential for media bias and fake news. This study has limitations in  that it does not discuss the reader interest from the perspective of conventional news (Kompas print media). Therefore, there should be further comprehensive research by comparing the two types of media.
Accessibility Concerns on COVID-19 Information Websites for Persons with Disability Hafiar, Hanny; Lukman, Syauqy; Limilia, Putri; Caesarendra, Wahyu; Amin, Kholidil
Jurnal Komunikasi Ikatan Sarjana Komunikasi Indonesia Vol. 7 No. 2 (2022): December 2022 - Jurnal Komunikasi Ikatan Sarjana Komunikasi Indonesia
Publisher : Ikatan Sarjana Komunikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25008/jkiski.v7i2.677

Abstract

Persons with disabilities are a vulnerable group when obtaining reliable information, particularly during the current Pandemic of COVID-19. This group needs accurate and dependable information related to the effort of prevention, treatment, and other information on the Pandemic. Each 34 provincial government of Indonesia has their own dedicated COVID-19 information websites providing such information to the public. This study attempt to find accessibility issues that would impact a person with disabilities on all 34 COVID-19 websites managed by each respective provincial government. This study uses aXe (https://www.deque.com), an online tool that measures the total accessibility issues, types of issues, and impacts on people with disabilities on a website. Most COVID-19 websites managed by the provincial government have shown many issues, indicating failure to comply with the web content accessibility guidelines. The biggest issue is insufficient color contrasts in elements and images and the absence of illustrative text, which are very important for a person with visual impairment. We also find that level of accessibility is not correlated with the number of visitors.
Welfare Improvement Models and Strategies through Dissemination of Family Planning Information in the Remote Indigenous Community of Baduy Sihabudin, Ahmad; Dimyati, Idi; Tobing, Melati Mediana
Jurnal Komunikasi Ikatan Sarjana Komunikasi Indonesia Vol. 7 No. 2 (2022): December 2022 - Jurnal Komunikasi Ikatan Sarjana Komunikasi Indonesia
Publisher : Ikatan Sarjana Komunikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25008/jkiski.v7i2.704

Abstract

There are many types of  contraceptives used by the Baduy remote indigenous communities (Baduy KAT) in Lebak regency, Banten, West Java, Indonesia. According to data, the number of family planning acceptors among the Baduy community stood at 1,529 in February 2021 comprising 1,503 in Outer Baduy and  26  in Inner Baduy. In the beginning, most Baduy KAT used implants before they changed contraceptives  of their  choice. This study aims to reveal what channels are used to disseminate information about family planning, as well as to ensure the effectiveness of the innovations about family planning information they receive. The method used is explanatory survey, with a frequency distribution to analyze and determine the relationship between variables and  Spearman correlation analysis. The results showed that most respondents or 49% received family planning information from their relatives, 22% received it  from health workers (posyandu cadres), 21% received it  from village officials, 7% received it from  indigenous community leaders (kakolot), and only 1%  received it  from the media. This study found that there is a fairly strong relationship between communication channels and the effectiveness of innovation acceptance. Most of the respondents stated that they decided to accept the family planning innovations concept within 6 months by using humans as a communication channel, such as their relatives, health workers, village officials, and kakolot leaders.
Digital Media and Public Access to Educational and Political Information in Pangandaran in the Digital Age Maryani, Eni; Priyadharma, Subekti Wirabhuana; Gemiharto, Ilham
Jurnal Komunikasi Ikatan Sarjana Komunikasi Indonesia Vol. 7 No. 2 (2022): December 2022 - Jurnal Komunikasi Ikatan Sarjana Komunikasi Indonesia
Publisher : Ikatan Sarjana Komunikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25008/jkiski.v7i2.748

Abstract

This study discusses the use of digital media and the public’s access to information in the fields of education and politics in Pangandaran Regency, West Java. In regards to assumptions of the Social Constructionism Theory (SCOT), people’s understandings about the presence of technology in their life    depend on how they interpret and treat the technology. As to the assumptions related to the public sphere, the potential for digital media to serve as a public sphere could also be questioned. This research uses a case study conducted by applying several data collection techniques, namely; in-depth interviews, observation and documentation studies. This study found that the high use of digital media in Pangandaran is not only the result of easy access but also people's perspectives of technology. Digital media can be an alternative to find educational information.  However, there is still a lack of information which is needed very much by the public about educational scholarships and studies at universities.  Meanwhile, political information is limited due to a lack of effort to disseminate government programs that are directly related to or will directly benefit the public. Based on these findings, it can be concluded that digital media has the potential to become a public sphere with a very limited function, namely a sphere where public interests can be discussed and citizens’ awareness of and participation in education and politics can be increased. In addition, the use of digital media can only be increased if there is awareness among individuals or institutions to utilize digital media so that the quality of digital literacy and political will possessed by all parties including the public, government and members of the Pangandaran Regency Regional House of Representatives will improve accordingly.
Communication Strategy of the Ministry of Communication and Information Technology in Preventing the Spread of Hoax on Social Media Ikhsano, Andre; Sutanto, Denise Ferinda; Stellarosa, Yolanda
Jurnal Komunikasi Ikatan Sarjana Komunikasi Indonesia Vol. 8 No. 1 (2023): June 2023 - Jurnal Komunikasi Ikatan Sarjana Komunikasi Indonesia
Publisher : Ikatan Sarjana Komunikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25008/jkiski.v8i1.750

Abstract

Social media offers various interesting features with their respective advantages, such as a medium for communicating, making transactions, building communities, learning, and running a business. These features can be accessed anywhere and anytime, with only an electronic device and an internet connection. However, with these various advantages and conveniences, not a few people abuse social media by spreading fake news or hoaxes. One of the government institutions in Indonesia that has duties and functions in stopping, monitoring, and preventing the spread of hoaxes is the Ministry of Communication and Informatics (Kemkominfo). This study aims to analyze the communication strategy of the Ministry of Communication and Informatics  to prevent the spread of hoaxes on social media. This research uses a qualitative descriptive method and data is collected through interviews with two internal parties of the Directorate General of Information and Public Communication at  the Ministry of Communication and Informatics; and communication specialists. The results showed that the communication strategy implemented by the Ministry of Communication and Informatics to prevent the spread of hoaxes on social media was to use digital literacy.There are four (4) pillars that are the main points in the digital literacy program, namely digital security, digital ethics, digital culture, and digital skills.

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