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Pengaruh System Quality, Information Quality, Service Quality melalui Mediasi Human Satisfaction dan Environment terhadap Net Benefit dalam Implementasi RME Zuhriya Aryati; Yeny Sulistyowati; Achda Ferdians
Journal of Language and Health Vol. 7 No. 2 (2026): Journal of Language and Health: June 2026
Publisher : CV. Global Health Science Group

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37287/jlh.v7i2.343

Abstract

Penelitian ini bertujuan untuk menganalisis Pengaruh System Quality, Information Quality, Service Quality Melalui Mediasi Human Satisfaction Dan Environment Terhadap Net Benefit Dalam Implementasi RME Di RSUD HAMBA di Batang Hari. Penelitian ini menggunakan desain kuantitatif. Data dikumpulkan dari kuesioner yang dikirim ke  sampel penelitian yaitu pegawai rumah sakit RSUD HAMBA berjumlah 191 dengan menggunakan metode sampling sensus. Data dianalisis mengggunakan metode Structural Equation Modeling – Partial Least Squares (SEM-PLS). Hasil Penelitian menunjukkan bahwa variabel Environment memiliki pengaruh paling kuat dan signifikan terhadap peningkatan Net Benefit penggunaan RME, diikuti oleh Information Quality, Service Quality, dan System Quality yang berkontribusi melalui jalur mediasi seperti Satisfaction dan Environment. Secara langsung, Information Quality dan Service Quality tidak memberikan dampak langsung yang signifikan terhadap Net Benefit, keduanya efektif bila dimediasi oleh kepuasan pengguna dan lingkungan kerja. Satisfaction terbukti menjadi mediator penting dalam menghubungkan kualitas informasi dan layanan dengan manfaat sistem. Sebaliknya, System Quality tidak menunjukkan pengaruh langsung ataupun dengan mediasi yang signifikan terhadap Net Benefit, sehingga pendekatan berbasis sistem perlu dikombinasikan dengan strategi yang lebih berorientasi pada pengalaman pengguna dan dukungan organisasi. Temuan ini menegaskan bahwa keberhasilan implementasi RME lebih ditentukan oleh faktor-faktor psikososial dan operasional daripada teknis semata.
Digital Wellbeing in Higher Education: A Sufi Approach as a Strategy to Overcome Information Overload M. Sutoyo
EDUKASIA Jurnal Pendidikan dan Pembelajaran Vol. 7 No. 1 (2026)
Publisher : LP. Ma'arif Janggan Magetan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62775/edukasia.v7i1.2134

Abstract

This study examines digital well-being among university students amid increasing information overload in digital learning environments. While digital transformation has expanded access to education, it has also intensified challenges such as technostress, digital fatigue, and fragmented attention. Existing self-regulation approaches, largely rooted in Western mindfulness, may not fully address the needs of Muslim students whose experiences are shaped by Islamic spiritual values. Using an exploratory qualitative design with an interpretative phenomenological orientation, data were collected from 18 students across three Indonesian universities through semi-structured interviews and reflective digital diaries. Reflexive thematic analysis revealed that information overload is experienced as continuous cross-channel exposure that blurs boundaries between academic and personal life, leading to cognitive and emotional exhaustion and a shift in learning meaning toward task completion. Sufi practices—dhikr, muraqabah, and tazkiyatun nafs—emerged as effective self-regulation strategies by fostering calmness, attentional focus, impulse control, and intentionality in learning. The findings highlight digital wellbeing as an integration of cognitive capacity, emotional balance, and spiritual clarity, and underscore the need for more holistic and contextually grounded digital learning ecosystems.
Integrasi Total Quality Management (Tqm) dan Building Information Modelling (Bim) untuk Meningkatkan Pengelolaan Mutu Proyek Konstruksi Faradiba Dwi Hernita; Tri Joko Wahyu Adi
Jurnal Kajian dan Penelitian Umum Vol. 4 No. 3 (2026): Juni: Jurnal Kajian dan Penelitian Umum
Publisher : Institut Nalanda

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47861/jkpu-nalanda.v4i3.2352

Abstract

This study aims to develop an integration model of Total Quality Management (TQM) and Building Information Modeling (BIM) based on Lean Management and Industry 4.0 Technology to support the improvement of construction project quality management in the development of Indonesia’s New Capital City (Ibu Kota Nusantara—IKN). The study was conducted by identifying TQM principles, BIM dimensions, Industry 4.0 technologies, Last Planner System (LPS) elements, and construction project quality aspects, including defect reduction, rework minimization, waste registers, and performance quality. The research employed both qualitative and quantitative descriptive approaches through literature reviews, project observations, integration matrix development, questionnaire distribution to 12 expert respondents, Content Validity Ratio (CVR) analysis, and Focus Group Discussion (FGD). The results indicate that TQM–BIM integration has a positive influence on construction project quality management. The most dominant integrations were found between BIM 4D and Percent Plan Complete (PPC) Evaluation, BIM Workflow and Pull Planning, as well as data-driven decision-making through BIM 5D and constraint management. The resulting integration model supports collaborative planning, real-time data-based project monitoring, and continuous improvement in construction project quality management. Furthermore, the implementation of the model has significant potential to support digital construction in IKN projects, although challenges remain regarding the integration of digital quality systems, human resource readiness, and coordination among project stakeholders.
Information System Requirements Analysis for MSME Digitalization Using the SDLC Waterfall Approach Alvan Dhan; Angelina Apriyani Pandiangan; Nadita; Ratih Echa Kurnia; Rafi Akmal Rizqullah
SITEKNIK: Sistem Informasi, Teknik dan Teknologi Terapan Vol. 3 No. 3 (2026): July
Publisher : RAM PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5281/zenodo.20665828

Abstract

Micro, Small, and Medium Enterprises (MSMEs), particularly mobile vendors in the food and service sectors, face operational challenges such as manual transaction recording, limited customer reach, and unstructured order management. This study aims to analyze and design an information system that supports MSME digitalization based on real user needs. The research adopts the Software Development Life Cycle (SDLC) using the Waterfall model, limited to the analysis and design stages. Data were collected through literature review and semi-structured interviews with mobile MSME vendors. The findings highlight key issues related to transaction management, product updates, and customer interaction in dynamic environments. Based on these findings, functional requirements were formulated, including features for product management, order processing, digital transactions, and sales reporting. The system design is modeled using Unified Modeling Language (UML), including use case, activity, and class diagrams. The proposed system design provides a structured and practical solution aligned with MSME operational needs, with the potential to improve efficiency, expand market reach, and support better business decision-making.
Internal Quality Audit Information System at Saint Thomas Catholic University Fanni Maria Dortua Tampubolon; Paska Marto Hasugian
INFOKUM Vol. 14 No. 03 (2026): Infokum, May - June 2026
Publisher : Sean Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58471/infokum.v14i03.3109

Abstract

This study aims to develop a web-based Internal Quality Audit Information System (SIAMI) at the Quality Assurance Agency of Santo Thomas Catholic University to support the implementation of Internal Quality Audits (AMI), which were previously conducted manually using separate media such as spreadsheets, email, WhatsApp, Google Drive, and printed documents. These conditions caused inefficiencies in document management, audit implementation, audit result recapitulation, and monitoring of Corrective Action Plans (RTL). The system was developed using the Rapid Application Development (RAD) method, which consists of Requirement Planning, User Design, Construction, and Cutover stages. Data were collected through interviews, documentation, and literature studies to identify system requirements based on the internal audit business process. The application was developed using PHP as the programming language and MySQL as the database management system, while Unified Modeling Language (UML) was employed for system modeling. The results show that SIAMI successfully integrates all stages of the Internal Quality Audit process, including audit instrument management, auditor assignment, evidence document submission, audit implementation, audit result recapitulation, Management Review Meetings (RTM), Corrective Action Plans (RTL), and follow-up verification within a single web-based platform. The developed system improves the effectiveness, efficiency, and accuracy of audit data management while facilitating monitoring and evaluation activities to support continuous quality improvement at Santo Thomas Catholic University.
Design of a Microsoft Access-based inventory accounting information system at Sunur Farma Pharmacy, Palembang Hania Bintara Putri; Maria; Evada Dewata
Jurnal Pengabdian kepada Masyarakat Politeknik Negeri Batam Vol. 8 No. 1 (2026): Jurnal Pengabdian kepada Masyarakat Politeknik Negeri Batam
Publisher : Politeknik Negeri Batam

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30871/abdimaspolibatam.v8i1.11089

Abstract

Abstract—This activity aims to design an accounting information system for inventory management at Pharmacy Sunur Farma Palembang using Microsoft Access. Data collection techniques used include interviews and documentation, with primary data as the main source. The interview results revealedd that Pharmacy Sunur Farma Palembang has not yet implemented a computerized system. The main issue identified is that inventory records are still managed manually, learding to problems such as inaccurate data, delayed reporting, and difficulties in monitoring stock availability. Based on these issues, this report discusses the design of an inventory accounting information system based on Microsoft Access, with the output being a drug stock card. The research methodology involves system requirements analysis, database design, system implementation, and testing. The designed system is expected to improve the accuracy and efficiency of recording incoming and outgoing goods, as well as support the information needs required for the pharmacy's operations.  
Design and Development of Financial Reporting Information System for Taman Pendidikan AlQuran Governance Achmad Asrori; I Kadek Dwi Nuryana
Journal of Emerging Information Systems and Business Intelligence (JEISBI) Vol. 7 No. 3 (2026): Vol. 07 Issue 03
Publisher : Universitas Negeri Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26740/jeisbi.v7i3.66512

Abstract

The Al-Qur'an Education Park (TPQ) plays a significant role in shaping character and understanding of Islam from an early age. However, TPQ financial management is typically conducted manually, increasing the risk of recording errors, lack of transparency, and difficulties in decision-making. This study aims to develop a computerized financial reporting information system for more effective and efficient TPQ governance in accordance with the Ministry of Religious Affairs (Kemenag) standards. The prototype method is used in system development, allowing for iterative improvements based on user feedback. The system is designed to record financial transactions, generate financial reports, and present relevant financial information for TPQ administrators. System testing is conducted using the black-box method to evaluate functionality from the user’s perspective and the white-box method to examine the internal structure and logic. This study demonstrates that the financial reporting information system improves the accuracy, efficiency, and transparency of TPQ financial management in compliance with Kemenag standards. Additionally, the system facilitates financial analysis and better decision-making for administrators. Therefore, this system is expected to contribute to the overall improvement of TPQ governance.
Development of an AI-Based Customer Service Information System for MSME XYZ Izmi Fitriani; Dwi Fatrianto Suyatno
Journal of Emerging Information Systems and Business Intelligence (JEISBI) Vol. 7 No. 3 (2026): Vol. 07 Issue 03
Publisher : Universitas Negeri Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26740/jeisbi.v7i3.78204

Abstract

This research aims to develop an Artificial Intelligence (AI)-based customer service information system for MSME XYZ. The study addresses problems in manual customer service processes, including slow response times, repetitive customer inquiries, and unstructured order management that affect operational efficiency and customer satisfaction. The study applies the Research and Development (R&D) method using the Rapid Application Development (RAD) approach. The developed system is a WhatsApp-based AI chatbot integrated with the n8n automation platform, supported by a PostgreSQL database and a web-based dashboard using Budibase. The system provides automated real-time responses, manages product information requests, processes customer orders, and handles customer complaints. System testing was conducted using the Black-Box Testing method to evaluate system functionality. The results indicate that all systems feature operate according to the specified requirements. The implementation of the AI-based chatbot system improves customer service efficiency, reduces manual workload, accelerates response time, and supports digital transformation for MSMEs.
Optimalisasi dan Implementasi Metode Divide and Conquer dalam Pengembangan Sistem Informasi Pengelolaan Pajak Kendaraan: Optimization and Implementation of the Divide and Conquer Method in the Development of a Vehicle Tax Management Information System Heri Aryanto; Yuri Rahmanto
MALCOM: Indonesian Journal of Machine Learning and Computer Science Vol. 6 No. 3 (2026): MALCOM July 2026
Publisher : Institut Riset dan Publikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57152/malcom.v6i3.2693

Abstract

Pajak kendaraan bermotor merupakan salah satu sumber utama Pendapatan Asli Daerah (PAD) yang berperan penting dalam mendukung pembangunan daerah. Namun, pengelolaan data pajak kendaraan masih menghadapi berbagai permasalahan, terutama pada aspek efisiensi, akurasi data, dan kecepatan pemrosesan akibat meningkatnya volume data. Penelitian ini bertujuan untuk mengoptimalkan sistem informasi pengelolaan pajak kendaraan dengan menerapkan metode Divide and Conquer yang diintegrasikan dengan algoritma machine learning, yaitu Decision Tree, Random Forest, dan Naïve Bayes. Metode yang digunakan adalah pendekatan kuantitatif dengan metode eksperimental, yang meliputi tahap preprocessing data, pembagian data (divide), proses klasifikasi (conquer), serta penggabungan hasil (combine). Hasil penelitian menunjukkan peningkatan kinerja sistem secara signifikan, dengan peningkatan akurasi dari 78% menjadi 92%, peningkatan nilai precision dan recall, serta penurunan waktu eksekusi dari 12 detik menjadi 6 detik. Selain itu, model menghasilkan nilai AUC sebesar 0.91 yang menunjukkan kemampuan klasifikasi yang sangat baik. Penelitian ini memberikan kontribusi berupa pendekatan integratif antara metode algoritmik dan machine learning yang mampu meningkatkan akurasi dan efisiensi sistem secara simultan.
Sistem Informasi Monitoring Sustainable Development Goals (SDGs) Berbasis Web Menggunakan Metode Framework for the Application System Thinking: Web-Based Sustainable Development Goals (SDGs) Monitoring Information System Using the Framework for the Application System Thinking Method Ayu Andini Lestari; Marini Marini
MALCOM: Indonesian Journal of Machine Learning and Computer Science Vol. 6 No. 3 (2026): MALCOM July 2026
Publisher : Institut Riset dan Publikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57152/malcom.v6i3.2703

Abstract

Manajemen data untuk Tujuan Pembangunan Berkelanjutan (SDGs) di BAPPERIDA Kota Pangkal Pinang masih sangat bergantung pada penggunaan spreadsheet daring bersama tanpa sistem kontrol akses yang memadai. Hal ini menimbulkan berbagai persoalan, termasuk duplikasi data, ketidaksesuaian informasi, dan risiko pengisian data yang melampaui kewenangan Organisasi Perangkat Daerah (OPD). Oleh karena itu, studi ini berfokus pada perancangan dan implementasi sistem informasi monitoring SDGs berbasis web. Pendekatan metodologi yang digunakan adalah Framework for the Application System Thinking (FAST), yang diaplikasikan melalui tujuh fase krusial. Pengembangan sistem ini memanfaatkan teknologi PHP dan MySQL, serta mengintegrasikan mekanisme Role-Based Access Control (RBAC) untuk memastikan bahwa hak akses setiap OPD dibatasi sesuai dengan kewenangan masing-masing. Sistem ini mengintegrasikan delapan kapabilitas kebutuhan, yaitu login, master data OPD, pemetaan dan penetapan sasaran, penginputan capaian kinerja, penyediaan dokumentasi pendukung, proses validasi laporan, serta platform visualisasi data komprehensif (dashboard). Evaluasi melalui User Acceptance Testing (UAT) yang melibatkan lima partisipan dari BAPPERIDA mengindikasikan tingkat adopsi sebesar 80% yang diklasifikasikan sebagai “Baik”. Secara substansial, sistem ini berhasil memitigasi isu redundansi data dan ketidaksesuaian informasi, seraya mengoptimalkan ketepatan, akuntabilitas, dan efektivitas dalam pengelolaan data SDGs pada level pemerintahan regional.

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