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The Role of Organizational Culture and Information Technology in Improving Employee Performance through Job Satisfaction (A Study at PT XYZ) Muhamaad Ilham; Anwar T
Journal of World Science Vol. 5 No. 2 (2026): Journal of World Science
Publisher : Riviera Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58344/jws.v5i2.1631

Abstract

The purpose of this study was to determine the effect of organizational culture and information technology on employees’ performance through job satisfaction in PT SUCOFINDO SBU Laboratorium. The data collection method used a questionnaire. The data analysis methods used in this study were path analysis and soble test. The results of this study indicate that organizational culture has a positive and significant effect on job satisfaction, information technology has a positive and significant effect on job satisfaction, organizational culture has a positive and significant effect on employee performance, information technology has a positive and significant effect on employee performance, job satisfaction has a positive and no significant effect on employee performance, organizational culture has a positive and no significant effect on employee performance through job satisfaction, and information technology has a positive and significant effect on employee performance through job satisfaction. This study concludes that information technology plays a crucial role in enhancing employee performance, both directly and through job satisfaction. The theoretical implication of this research is the confirmation of job satisfaction's mediating role in the relationship between information technology and employee performance. Practically, the findings suggest that PT SUCOFINDO SBU Laboratorium should focus on improving organizational culture, optimizing information technology utilization, and enhancing job satisfaction to boost employee performance. Future research is recommended to explore additional variables and expand the research context to different industries.
Information System Website-Based Profile of the Ibnu Nadzir Education Foundation with NLP Implementation for Smart FAQ Moh. Harun Arrosyid; Novi Hendri Adi; Alex Sandri Sikumbang; Yera Wahda Wahdi
Journal of Social Research Vol. 5 No. 6 (2026): Journal of Social Research
Publisher : International Journal Labs

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55324/josr.v5i6.3203

Abstract

The rapid advancement of information technology has significantly transformed how educational institutions disseminate information to the public. Yayasan Pendidikan Ibnu Nadzir (YPIN), a character-based educational foundation in Batam City, Indonesia, still relies on brochures and verbal communication as its primary means of information dissemination. This approach leads to difficulties in accessing complete institutional information, a weak professional image, and recurring repetitive questions from prospective students' guardians. This study aims to design, implement, and evaluate a website-based profile information system for YPIN integrated with Natural Language Processing (NLP) to enable a Smart FAQ feature. The system was developed using the Agile Development method, encompassing iterative stages including requirements analysis, system design, development, testing, deployment, and review. The system design utilized UML diagrams, Entity Relationship Diagrams (ERD), and user interface mockups. The Smart FAQ feature was implemented using a text preprocessing pipeline consisting of case folding, cleansing, normalization, tokenizing, stopword removal, and stemming, followed by TF-IDF weighting and Cosine Similarity for measuring question-answer relevance. The system was successfully deployed on the domain ypin.or.id using PHP 8.7, MySQL, and HTTPS-secured hosting. Functional testing achieved 100% success, Smart FAQ accuracy reached 76%, and content validity by information system experts yielded a Content Validity (CV) score of 1.00, indicating very valid results. A user acceptance evaluation involving 18 respondents produced an average Likert score of 4.49, categorized as Excellent. These results demonstrate that the developed system effectively addresses the identified problems and improves information services and institutional professionalism at YPIN.
Design and Implementation of a Web-Based Waste Management Information System to Improve Operational Efficiency at the Environmental Agency of Minahasa Utara Regency Rolando Ariesky Gans; Juan Mark Jevlands Carlos; Zefanya Mandagi; Ottopianus Mellolo; Sintya Paula Junaedy
Journal of Social Research Vol. 5 No. 7 (2026): Journal of Social Research
Publisher : International Journal Labs

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55324/josr.v5i7.3212

Abstract

Waste management in Minahasa Utara Regency faces operational challenges including the lack of an integrated digital information system, manual record-keeping processes, and limited real-time monitoring capabilities for waste collection activities. This study presents the design and implementation of a web-based waste management information system for the Environmental Agency (Dinas Lingkungan Hidup) of Minahasa Utara Regency. The system was developed using the PHP Laravel framework with a MySQL relational database and deployed on a local server within the agency's network infrastructure. Key modules implemented include waste collection scheduling, route management, vehicle and personnel tracking, report generation, and a public-facing waste complaint submission portal. The system was evaluated through functional testing using the black-box method and usability testing using the System Usability Scale (SUS) questionnaire administered to 15 agency staff members. Functional testing results show a 100% pass rate across all 42 test cases. The SUS score of 81.3 out of 100 places the system in the "Excellent" usability category. The implementation demonstrates significant improvements in operational documentation efficiency, reducing daily report preparation time by an estimated 65% compared to the previous manual process. The system provides a scalable and maintainable digital platform for modernizing waste management operations in the regency.
A Web-Based Vector Reporting Information System Using Decision Trees for Risk Classification (Case Study: Manado Class 1 Health Quarantine Office, Manado Seaport Working Area) Fernanda Grety Panese; Eliezer Mangoting Rongre; Doostenreyk Niala Kantohe
Journal of Social Research Vol. 5 No. 7 (2026): Journal of Social Research
Publisher : International Journal Labs

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55324/josr.v5i7.3241

Abstract

Vector-borne diseases remain a critical public health challenge, particularly in tropical port cities where international maritime traffic increases the risk of introducing infected vectors. At the Class 1 Health Quarantine Center of Manado (BKKK Manado), traditional paper-based vector reporting workflows have caused delays, transcription errors, and inconsistent risk assessments, hindering timely and evidence-based decision-making. This study aims to develop and evaluate a web-based vector reporting information system integrated with a C4.5 Decision Tree classifier to automate risk classification and improve operational efficiency. An applied research approach using a research-and-development (R&D) methodology was employed, involving system design, implementation, and empirical evaluation at the Manado seaport. Data were collected from 312 historical vector surveillance records, field observations, and officer interviews. System performance was assessed through classification accuracy, functional testing, usability evaluation (System Usability Scale), and a time-efficiency comparison with paper-based reporting. The resulting system achieved 92.1% classification accuracy, a macro-averaged F1-score of 0.91, a 100% functional test pass rate, and an 80.7% reduction in reporting time, while usability was rated “Excellent” by officers. The study concludes that the web-based system effectively enhances vector surveillance and decision-making. Future research should focus on expanding datasets, integrating with national health platforms, and exploring alternative classifiers to improve scalability and robustness for broader vector-borne disease monitoring.
Design and Development of a Web-Based Employee Safety Training Management Information System Using the Laravel Framework at "PT Meares Soputan Mining Nathanael Eduard Ronny Taiwiland; Ilham Majidi; Arthur Hizkia Manoppo; Vita Ponggawa; Josephin Sundah
Journal of Social Research Vol. 5 No. 7 (2026): Journal of Social Research
Publisher : International Journal Labs

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55324/josr.v5i7.3243

Abstract

Occupational health and safety (OHS) is a critical concern in the mining industry due to high-risk work environments that expose employees to accidents and health hazards. At PT Meares Soputan Mining, conventional safety training management using spreadsheets and physical documents has resulted in operational inefficiencies, including delays in tracking compliance, risk of data loss, and cumbersome reporting processes. This study aims to design and develop a web-based Employee Safety Training Management Information System using the Laravel framework to automate training administration, monitor real-time compliance, and generate comprehensive reports for management decision-making. The research employed a mixed-methods approach, including direct observation of safety training administration, in-depth interviews with key informants from the HSE department, and document analysis of existing SOPs and training records. The system architecture adopts a three-tier design with MySQL database integration, Eloquent ORM, Blade templating, and automated notification features. Black-box testing and User Acceptance Testing (UAT) were conducted to assess functionality, usability, and performance. Results indicate that the system successfully reduced report preparation time from 8 hours to 25 minutes, improved training compliance tracking, and received high user satisfaction scores (mean 4.31 out of 5). The discussion highlights Laravel's effectiveness in managing complex data relationships and supporting mining-specific safety requirements. In conclusion, the system enhances operational efficiency, regulatory compliance, and workforce safety, offering a scalable solution for mining safety management.
Decision Support System for Integrated Pastoral Program Planning with The Church Information System of Santa Veronika Kaiwatu Parish Using The Simple Additive Weighting Method Jufinety Langi; Angelo Rumondor; Gerald Mamangkey; Fitria Claudya Lahinta; Betsy Rooroh
Journal of Social Research Vol. 5 No. 7 (2026): Journal of Social Research
Publisher : International Journal Labs

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55324/josr.v5i7.3253

Abstract

Pastoral program planning is a critical function in Roman Catholic parishes; however, many rely on subjective judgment and manual scoring, resulting in inconsistent prioritization of programs. This study aims to design, implement, and evaluate a web-based Decision Support System (DSS) integrated with the Santa Veronika Kaiwatu Parish information system, using the Simple Additive Weighting (SAW) method to optimize pastoral program selection. The system evaluates twelve program alternatives across six criteria: spiritual impact, community reach, resource availability, urgency, sustainability, and administrative feasibility. The methodology includes database integration, PHP-based SAW computation, and User Acceptance Testing (UAT) with fifteen parish staff and council members. Results indicate zero deviation in SAW calculations compared to manual reference scores, confirming computational accuracy. Performance testing shows response times under 1.2 seconds for up to twenty alternatives, validating system efficiency. UAT results demonstrate high user satisfaction (mean score 4.31/5), highlighting ease of use, interface clarity, and transparency in ranking results. These findings suggest that the integrated DSS effectively enhances decision-making, resource allocation, and stakeholder confidence in program prioritization. In conclusion, the SAW-based DSS provides a replicable model for parish administration. Future research may explore advanced multi-criteria decision-making (MCDM) techniques and predictive analytics to further improve planning accuracy and scalability in multi-parish contexts.
Effectiveness of Hospital Management Information Systems in Improving Hospital Efficiency in Indonesia: A Scoping Review Vashti Resti Putri Firdaus; Septo Pawelas Arso; Farid Agushybana
Eduvest - Journal of Universal Studies Vol. 6 No. 3 (2026): Eduvest - Journal of Universal Studies
Publisher : Green Publisher Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59188/eduvest.v6i3.52946

Abstract

Background: Digital transformation in the health sector, including the implementation of Hospital Management Information Systems (HMIS), has become a key factor in improving the efficiency of healthcare services in Indonesia. This study aims to examine the effectiveness of HMIS in enhancing hospital operational efficiency and to identify the factors that support and hinder its implementation. Method: A scoping review method was employed, analyzing 10 selected articles from databases such as PubMed, ScienceDirect, Google Scholar, and Garuda published between 2018 and 2025. Results: The findings suggest that HMIS has the potential to enhance efficiency by automating administrative processes, integrating data systems, and reducing operational costs. However, its implementation still faces multidimensional challenges, with approximately 80% of issues arising from non-technical factors—such as the absence of standardized operating procedures, limited human resource competencies, and weak management commitment—while the remaining 20% are related to limitations in technical infrastructure. Studies by Waruwu et al. (2024) and Handayani et al. (2018) confirm that human resource training and strong leadership are critical factors for successful implementation. Conclusions: The conclusions of this study emphasize the need for a holistic approach that combines technological improvements, strengthening of human resource capacity, and the implementation of sustainable policies. Policy recommendations include the development of standardized Standard Operating Procedures (SOPs), regular training programs, infrastructure improvements, and routine evaluation mechanisms. These findings provide a comprehensive perspective for policymakers to optimize HMIS implementation and enhance hospital efficiency in Indonesia.
Optimizing Information Technology Investment Using the Total Cost of Ownership (TCO) Approach: A Case Study of a Property Company Tania Ayu Sekar Arum; Lukman Abdurrahman
Eduvest - Journal of Universal Studies Vol. 6 No. 6 (2026): Eduvest - Journal of Universal Studies
Publisher : Green Publisher Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59188/eduvest.v6i6.52965

Abstract

Information technology (IT) investment has become an essential component for improving operational efficiency, service quality, and business competitiveness in the property industry. However, many companies still focus only on initial acquisition costs without considering the overall expenses incurred throughout the lifecycle of IT assets. This study aims to evaluate and optimize IT investment at Ray White CBD Bandung using the Total Cost of Ownership (TCO) approach. The research employed a quantitative descriptive method using primary and secondary data collected through interviews, observation, and document analysis. The TCO approach was used to identify and calculate all IT-related costs, including acquisition, maintenance, support, and training costs during the 2022–2024 period. The findings reveal that software costs represented the largest component of IT investment, followed by equipment maintenance, printer assets, and employee training. The study also identified several hidden costs, such as downtime, vendor dependency, and troubleshooting time, which significantly influenced operational efficiency and financial performance. The implementation of the TCO approach helped the company understand the real cost structure of IT ownership and improve budget planning. In conclusion, the TCO approach provides a comprehensive framework for making strategic, sustainable, and cost-effective IT investment decisions in property companies.
Thematic Evolution of Digital Accounting Information Systems: A Bibliometric Mapping (2000-2025) Rahmi Nadiar; Annisa Tri Hidhayati; Maulida Hirdianti Bandi; Kristianto Tricahya Prabowo; Anto Andreawan
Owner : Riset dan Jurnal Akuntansi Vol. 10 No. 2 (2026): Artikel Research April 2026
Publisher : Politeknik Ganesha Medan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33395/owner.v10i2.3157

Abstract

This study maps the research landscape of Accounting Information Systems in the context of digital transformation by examining three key technological domains: Enterprise Resource Planning, cloud computing, and Artificial Intelligence. The dataset comprises journal articles and conference papers indexed in Google Scholar and published between 2000 and 2025 that address Accounting Information Systems in relation to at least one of these technologies. Records were retrieved using Publish or Perish and screened through purposive sampling with predefined inclusion and exclusion criteria, followed by duplicate removal, bibliographic normalization, and manual term validation, resulting in a final sample of 117 publications. Bibliometric mapping was conducted using VOSviewer to visualize co-authorship networks, keyword co-occurrence patterns, and thematic clusters, while descriptive citation indicators were employed to capture scholarly influence. The analysis identifies three dominant research clusters: Enterprise Resource Planning integration and implementation as a mature and highly cited stream; cloud-based accounting systems as a rapidly expanding stream, particularly after 2018; and Artificial Intelligence, enabled accounting and decision-support applications as an emerging yet comparatively underexplored stream. Across the studied period, publication output exhibits a sustained upward trend, accompanied by a gradual shift from system implementation studies toward platform-based and intelligent accounting applications. However, empirical research explicitly linking these technologies to organizational performance and governance outcomes remains limited. Overall, the findings reveal the evolving knowledge structure of digital Accounting Information Systems research and emphasize the need for future studies employing robust empirical designs, cross-technology integration, and clearly defined performance and accountability measures.
Asset Governance Information System Design at PT. Andalan Kreatif Utama by using QRCode (Quick Response Code) labelling technique Fadli Emsa Silmi; Muhammad Fitra Wahyudin; Titi Widaretna
Journal of Multimedia Technology and Applied Software Vol. 1 No. 1 (2024): Software Engineering Technology
Publisher : Politeknik Mardira Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.71266/jmtas.v1i1.7

Abstract

Quick response code (QR Code) is a type of matrix code or two-dimensional barcode developed by Denso, QR Code easily helps us store all types of data, such as numeric data and alphabetic data. PT. Andalan Kreatif Utama is a company in the field of providing goods and services for security system equipment and fiber. Asset governance activities at PT. The Andalan Kreatif Utama is done using form paper then input through excel sheets by GA (General Affair). This makes GA (general affair) difficult in recording company assets, knowing age, difficulty knowing the position or location of company assets and difficulties when there is a process of replacing damage and loss of assets. The purpose of this study is to create an application that can provide information from the many assets contained in PT. Andalan Kreatif Utama and streamline and streamline the search for asset information by scanning the QR Code on the item and the web will display the results in realtime. The system development method used is Object Oriented Programming (OOP), OOP is an object-oriented programming method. Various interrelated objects will be arranged into a group known as classes. These various objects will interact with each other in order to solve complex program problems. The expected result of this study is that the implementation of asset labeling using QRcode can run optimally.

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