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INDONESIA
Jurnal Ilmiah Ekonomi Islam
Published by STIE AAS Surakarta
ISSN : 24776157     EISSN : 25796534     DOI : -
Core Subject : Economy, Social,
Economics, Econometrics & Finance Social Sciences
Jurnal Ilmiah Ekonomi Islam diterbitkan 3 (tiga) kali setahun (Maret, Juli dan November) oleh Lembaga Penelitian dan Pengabdian Kepada Masyarakat STIE AAS Surakarta.
Arjuna Subject : -
Articles 2,319 Documents
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Increasing Customer Loyalty Through Optimizing Customer Satisfaction With Customer Relationship Management And Company Image Strategies (Study on PT PLN (Persero) UP3 Serpong Customers) Marsanta, Viny; Soliha, Euis
Jurnal Ilmiah Ekonomi Islam Vol. 10 No. 3 (2024): JIEI : Vol.10, No.3, 2024
Publisher : ITB AAS INDONESIA Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29040/jiei.v10i3.13923

Abstract

This study investigates the influence of Customer Relationship Management (CRM) and corporate image on customer satisfaction and loyalty in PT PLN (Persero) UP3 Serpong. Using a quantitative approach, data were collected from 213 respondents via structured questionnaires. The study employed regression analysis and Sobel tests for mediation effects. Results reveal that CRM and corporate image significantly impact customer satisfaction, which in turn mediates their effects on customer loyalty. Practical implications include strategic recommendations for PT PLN to enhance service quality and strengthen its corporate image to improve customer loyalty. The findings contribute to both managerial strategies and academic literature on customer loyalty in the electricity service industry.In addition to exploring direct effects, this study examines the mediating role of customer satisfaction in the relationship between CRM and corporate image with customer loyalty. The mediating analysis provides insights into the mechanisms by which these variables interact, highlighting the pivotal role of satisfaction in fostering stronger customer relationships and long-term loyalty. This comprehensive approach enriches the understanding of strategic pathways for enhancing customer retention and contributes to the broader discourse on sustainable competitive advantage in the electricity service sector.
Strategi Penerapan Prinsip Maqashid Syariah Dalam Pengelolaan Badan Usaha Milik Desa (Studi kasus di Badan Usaha Milik Desa Amanah Desa Bukit Gajah Kabupaten Pelalawan) Syahrizul, Syahrizul; Pakkanna, Mukhaer
Jurnal Ilmiah Ekonomi Islam Vol. 10 No. 3 (2024): JIEI : Vol.10, No.3, 2024
Publisher : ITB AAS INDONESIA Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29040/jiei.v10i3.14714

Abstract

Abstract Badan Usaha Milik Desa Amanah is a business entity owned by the village and has 5 different business units. Although it has implemented sharia principles in the Financing Unit, there are still challenges in the overall implementation as it still partners with conventional banks. Therefore, research was conducted to develop a strategy for implementing Maqashid Syariah in the management of the Amanah Village-Owned Enterprise, using SWOT analysis. The research used a qualitative approach by analysing the application of Maqashid Syariah principles and in-depth interviews with various relevant parties. The research concluded that the Amanah Village-Owned Enterprise can implement Maqashid Sharia principles into its management by internalising indicators such as religious compliance, improving the quality of human resources, sharia management, business orientation seeking blessings and profits, and sharia financial management. The best strategy for the implementation of Maqashid Syariah principles is to revise the Articles of Association/Bylaws to become a Sharia-based Amanah Village-Owned Enterprise and increase partnerships with Bank Rakyat Indonesia and other partners.
Sistem Pengupahan Pada Karyawan dalam Prespektif Islam marimin, agus; Sumadi, Sumadi; Fitria, Tira Nur
Jurnal Ilmiah Ekonomi Islam Vol. 10 No. 3 (2024): JIEI : Vol.10, No.3, 2024
Publisher : ITB AAS INDONESIA Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29040/jiei.v10i3.15206

Abstract

This research aims to determine the wage system and the application of the wage system from an Islamic perspective at the manufacturing company PT Anugrah Jaya Utama Karanganyar. This research uses a descriptive method with a qualitative approach. Data collection techniques in this research used literature survey, observation and interview techniques. The result of this research is that the amount of employee salaries is in accordance with work wages, both per day and per month have the same salary. The time for paying salaries is also timely according to Islamic law so that wages are given before the sweat dries. According to the Islamic view, the manufacturing company PT Anugrah Jaya Utama Karanganyar cannot be said to be completely good, because the values in Islam have not been fully fulfilled. Wage determination can be seen from a fair and appropriate perspective when everyone has the same salary and salary can be categorized as a living wage which consists of 3 aspects, namely adequate food, clothing and shelter.
Studi Komparasi Akad Ijarah dan Jua'alah Serta Aplikasi Keduanya Dalam Ekonomi Modern Al-Faizin, Abdul Wahid; Muhyidin, Muhyidin; Hafid, Abdul
Jurnal Ilmiah Ekonomi Islam Vol. 10 No. 3 (2024): JIEI : Vol.10, No.3, 2024
Publisher : ITB AAS INDONESIA Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29040/jiei.v10i3.15582

Abstract

Islam is present and believed by its adherents as a teaching that regulates all forms of human activity universally and comprehensively, between humans as creatures with Allah as their Creator and between humans as fellow creatures of His creation. So as a logical consequence of this, the fiqh used as a guideline or foundation is divided into two, namely fiqh of worship and fiqh of mu'amalah. One form of activity in daily life related to fiqh mu'amalah is ijarah (rent) and Ju'alah (reward). So the purpose of this study will examine in more depth the ijarah and ju'alah contracts in Islamic economics with the fiqh muamalah approach. It is hoped that the results of this study can be used as a reference for readers to better understand the ijarah and ju'alah contracts in the future.
Kenaikan Harga Beras Pada Konsep Mekanisme Pasar Prespektif Ibnu Taimiyah Aliyah, Alfiina Rohmatil; Hakiki, Moh Habib
Jurnal Ilmiah Ekonomi Islam Vol. 10 No. 3 (2024): JIEI : Vol.10, No.3, 2024
Publisher : ITB AAS INDONESIA Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29040/jiei.v10i3.12441

Abstract

Beras merupakan makanan pokok bagi sebagian besar masyarakat Indonesia. Bahkan, konsumsi beras masyarakat Indonesia semakin meningkat setiap tahunnya seiring dengan meningkatnya jumlah penduduk Indonesia. Institute for Development of Economics and Finance (Indef) menilai penurunan produksi beras yang menyebabkan lonjakan harga tak terlepas dari dampak perubahan iklim. Produksi beras dalam jangka panjang pun bisa terancam. Adapun efek dari perubahan iklim global menjadi penyebab awal yang membuat harga beras melonjak. Tujuan ditulis artikel ini untuk meihat pandangan Ibnu Taimiyah mengenai peningkatan harga beras dilihat dari konsep mekanisme pasar pemikiran beliau. Penelitian ini menggunakan pendekatan kualitatif. Analisis yang digunakan secara deskriptif. Data yang digunakan berasal dari data sekunder, dari buku, artikel jurnal dan webisite. Hasil penelitian ini menjelaskan bahwa pemikiran Ibnu Taimiyah relevan dengan perekonomian saat ini, terkait Apabila orang-orang menjual barang dagangannya dengan cara yang dapat diterima secara umum tanpa disertai dengan kezaliman dan harga-harga mengalami kenaikan sebagai konsekuensi dari penurunan jumlah barang (qillah al-syai), atau peningkatan jumlah penduduk (katsrah al-khalq), hal ini disebabkan oleh Allah Swt. Kenaikan harga beras pada tahun 2023 yang secara signifikan disebabkan oleh faktor iklim, dan penutupan ekspor negara India. Sehingga menyebabkan kurangnya persediaan atau supply dari petani, sedang permintaan pasar terhadap beras, sehingga terjadi sebuah kenaikan harga beras. Hal tersebut merupakan sunnatullah untuk menunjukkan mekanisme pasar yang bersifat impersonal. Sedang faktor alam yang mempengaruhi kenaikan harga beras menurut Ibnu Taimiyah yaitu: keinginan masyarakat, jumlah para peminat, lemah atau kuatnya kebutuhan terhadap suatu barang terhadap kebutuhan, kualitas pembeli, besar kecilnya biaya yang harus dikeluarkan oleh produsen atau penjual. Kata kunci: Harga Beras, Mekanisme Pasar, Ibnu Taimiyah
Jaminan Produk Halal bagi UMKM Terhadap Implementasi Program Sertifikat Halal Gratis Di Jawa Barat Hadiyanto, Redi; Madjakusumah, Deden Gandana; Azis, Siti Fauziah; Firmansyah, Fahri Mulya; Ibadurrahman, Zayd
Jurnal Ilmiah Ekonomi Islam Vol. 10 No. 3 (2024): JIEI : Vol.10, No.3, 2024
Publisher : ITB AAS INDONESIA Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29040/jiei.v10i3.12895

Abstract

Awareness of the importance of guaranteeing halal products is increasing among Indonesian people, especially in West Java. To meet this need, the government launched various initiatives, including the Free Halal Certificate Program (SEHATI) and the one million free certificates program by the Halal Product Guarantee Agency (BPJPH). This research aims to analyze the effectiveness of collaboration between the SEHATI and BPJPH programs in providing halal product guarantees as well as identifying the challenges and opportunities faced during implementation in West Java. This research uses a qualitative approach with data collection methods in the form of in-depth interviews, observation and document analysis. Informants consisted of small and medium entrepreneurs (UKM), representatives of BPJPH, the Institute for the Study of Food, Drugs and Cosmetics, the Indonesian Ulema Council (LPPOM MUI), as well as consumers in West Java. The research results show that the collaboration between the SEHATI program and BPJPH has significantly increased the number of halal certified products in West Java. This initiative has succeeded in making it easier for entrepreneurs, especially SMEs, to obtain halal certification at no cost, thus encouraging more halal products on the market. In addition, increased coordination and integration between BPJPH and the SEHATI program has helped reduce duplication of efforts and speed up the certification process. Research results show that although there are several challenges, collaboration between the SEHATI program and BPJPH in the one million free certificates program has had a significant positive impact on halal product guarantees in West Java. The recommendations put forward include increasing education and outreach about halal certification, simplifying bureaucratic procedures, as well as increasing technical and financial support for entrepreneurs.
Analysis The Influence of Incentives and Islamic Workplace Spirituality on Employee Performance Armina, Sheema Haseena; Kurnia, Rofif Hasan
Jurnal Ilmiah Ekonomi Islam Vol. 10 No. 3 (2024): JIEI : Vol.10, No.3, 2024
Publisher : ITB AAS INDONESIA Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29040/jiei.v10i3.12972

Abstract

Companies must be able to compete in the industrial era 4.0, where digitalization systems drive economic and business growth, to survive and achieve their goals optimally. The concept of human resources is increasingly important for the progress of the company due to the many developments that occur in the business and economic world in digitalization. Companies must improve the quality of their human resources by paying attention to the elements that contribute to improving employee performance, one of which is by paying attention to their welfare through policies on benefits, compensation, incentives, etc., and supported by a comfortable and conducive work environment. A comfortable work environment can be created through Islamic spirituality that makes employees feel the essence of work is to worship. To find out whether incentives and Islamic spirituality affect employee performance improvement, researchers are interested in conducting research at the Gontor Development Office, especially for employees who work there. This research is field research and uses quantitative methods with descriptive and inferential approaches using SPSS 23. The data used in this study are quantitative, namely primary data and secondary data, data collection techniques through observation, questionnaires, and documentation. The results of this study state that incentives and Islamic spirituality in the workplace have a simultaneous effect of 33.2% and Islamic spirituality is the most dominant variable affecting employee performance in the Gontor Construction Office
Bank Syariah sebagai Mitra Distribusi pada Produk CWLS Ritel SWR003 Perspektif Maqashid Syariah Setiyowati, Arin; Hartini, Dewi Sri
Jurnal Ilmiah Ekonomi Islam Vol. 10 No. 3 (2024): JIEI : Vol.10, No.3, 2024
Publisher : ITB AAS INDONESIA Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29040/jiei.v10i3.13044

Abstract

This study aims to analyze related to the role of Islamic banks as distribution partners in using Retail CWLS SWR003 in the perspective of maqashid sharia. This research was conducted using a qualitative research method, a literature study approach (Library Research). Data validity with source triangulation. The data analysis technique in this study is to use discourse analysis. The results of the study show that BSI as the nazhir partner and distribution partner of the SWR003 Retail CWLS program has implemented programs that are distributed to partners through Lazismu and BSM Ummah. Through the Village UMKM Program, SAUM, raising sheep, and Islamic boarding schools based UMKM. From a number of return fund distribution programs, the management of CWLS SWR003 funds in the perspective of Maqashid Syariah has fulfilled the concept of maqashid syariah which consists of dharuriyyah, hajiyyat, tasiniyah.
Kesesuaian Nisbah Simpanan Berjangka Terhadap Hukum Islam Di BMT Bina Ummat Sejahtera Gondangrejo Samudra, Dhimas Raja; Romdhoni, Abdul Haris; Sumadi, Sumadi
Jurnal Ilmiah Ekonomi Islam Vol. 10 No. 3 (2024): JIEI : Vol.10, No.3, 2024
Publisher : ITB AAS INDONESIA Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29040/jiei.v10i3.13246

Abstract

This research was conducted to determine the determination of the profit sharing ratio for term savings at BMT Bina Ummat Sejahtera Gondangrejo. The profits obtained from this product are shared based on a predetermined agreement. With profits divided proportionally between shahibul maal and mudharib. Term savings product as a means for BMT Bina Ummat Sejahtera to increase income. This type of research is field research using a qualitative approach. Data collection in this research was through documentation, observation and interviews. Data analysis techniques use editing, classification, analysis and conclusions. Meanwhile, to test the validity of the data using triangulation. Based on the results of research conducted by the author, it can be concluded that the determination of the profit sharing ratio for term savings products at BMT Bina Ummat Sejahtera is in accordance with the mudharabah profit sharing method, namely profits become joint property and joint ownership rights.
Respon Pekerja Terhadap Tanggung Jawab Sosial PTPN XII (Persero) Gunung Gumitir Perspektif Kesejahteraan Islam; Studi Etnometodologi Huwaidi, M Hibatullah
Jurnal Ilmiah Ekonomi Islam Vol. 10 No. 3 (2024): JIEI : Vol.10, No.3, 2024
Publisher : ITB AAS INDONESIA Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29040/jiei.v10i3.13509

Abstract

This study aims to find out how the response of the working community at PTPN 12 Gunung Gumitir to corporate sosial responsibility is in accordance with the mandate of the law through TJSL (Sosial and Environmental Responsibility) to pay attention to the welfare level of the surrounding community. With the Ethnomethodology approach it is possible to capture how the working community responds at PTPN 12 Gunung Gumitir. The results of this study indicate that companies are still not maximally carrying out their sosial responsibilities so that the public tends to respond negatively. The community feels boredom due to companies that run without paying attention to the wishes of their workers.

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