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Jurnal Sistem dan Manajemen Industri

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Published by Universitas Serang Raya

ISSN : 25802887 EISSN : 25802895 DOI : -

Core Subject : Engineering,

Engineering Industrial & Manufacturing Engineering Transportation

This journal aims to publish the results of research in the field of Industrial Engineering is published twice a year, managed by the University of Serang Raya. The scope of Sciences covers Operations Research, Manufacturing System, Industrial Management, Ergonomics and Work System, Logistics and Supply Chain Management, and other scientific studies in accordance with scope field of Industrial Engineering research.

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Articles 256 Documents

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Analisis Kualitas Layanan Penyerapan Aspirasi Anggota DPR RI Dengan Pendekatan Quality Function Deployment (QFD) Sarifuddin, Rizal
Jurnal Sistem dan Manajemen Industri Vol. 1 No. 2 (2017)
Publisher : Universitas Serang Raya

Public satisfaction can be achieved if the government apparatus directly involved in the service, can understand and appreciate and wish to perform excellent service. This study aims to identify the level of public satisfaction with the performance of Members of the House of Representatives Commission III, to determine the priority of expectations or public desires on the quality of service absorption aspirations of members of Parliament with Servqual method and improve the quality of absorption services by QFD method. This study, using questionnaires, interviews, and observations in data collection. Research respondents are citizens who have filed complaints totaling 100 people. The survey results are processed by using validity and reliability test, analysis of Importance-Performance Analyze (IPA), Servqual, and QFD. The results showed that the community was not satisfied with the performance of members of the House of Representatives with a gap of 0.84. The priority of improvement based on the IPA diagram is the level of professionalism in solving aspirations, the level of responsibility for the expectation of society aspirations, the level of fairness in the aspiration settlement, the level of aspiration service speed, the accuracy of responding to aspirations according to the problem, the timeliness of completing aspirations and the level of responsiveness to resolve aspirations. Increasing the quality of absorption services by QFD method can be done by increasing commitment, discipline, skilled human resources, coordination and synergy and policy improvement that is more concerned with the interests of the community.

Analisa Pengaruh Pengaturan Kerja Operator Terhadap Pencapaian Keluaran Produksi Nurlaila, Qomarotun
Jurnal Sistem dan Manajemen Industri Vol. 1 No. 1 (2017)
Publisher : Universitas Serang Raya

PT. XYZ is a manufacturing company that produces the constituent components of HDD (Hard Disk Drive) products. One of the products produced by PT. XYZ made from rubber. The product has a strict specification, both for the accuracy of size and for display. One of the problems faced by PT. XYZ is the output of a 100% unstable check section even though the amount of human resources used is the same every day. There is a variation of the output / clock / operator from 650 to 714.4 pieces. This study aims to analyze the cause of the variation of output / hour / operator and to find solutions to minimize the output variation. The result of this research can be concluded that the cause of variation of output / hour / operator is the number of product type checked by operator not always the same every day. Where more and more types of products are checked then the smaller the output on that day. To get maximum results then the operator only do one type of product every day. If not possible then cultivated to a minimum operator change the type of product checked. It requires expertise from the supervisor to manage the work of the operator in an effort to get the maximum output.

Identifikasi Variabel yang Berpengaruh terhadap Kinerja Pemasaran dan Indikator Kinerja Pemasaran untuk Industri Hotel Qurtubi, Qurtubi; Trisnaningtias, Dicka Meilana; Yudhanata, Muhammad Fadhila
Jurnal Sistem dan Manajemen Industri Vol. 3 No. 1 (2019)
Publisher : Universitas Serang Raya

This article discusses marketing performance by identifying marketing mix variables that influence marketing performance and its indicators in the hotel industry. The purpose of this writing was to find the correlation between marketing mix with marketing performance and signs in the hotel industry. This article was expected to extend the insights and provide valuable suggestions for future researches. The method applied in this article was a literature study. The literature study was used systematically towards 24 research articles in the field of marketing performance that written from 2000 to 2018. Based on the results and discussion, it could conclude that marketing mix variables influence marketing performance that covers product, price promotion, and distribution channel. This research also identifies three selected indicators for marketing performance in the hotel industry. Those indicators include customer mindset, expression of customer preference, and customer behavior. The potential future research, among others, is a research that will employ marketing performance indicators that suitable to other service industries.

Pengendalian Kualitas Proses Pengemasan Gula Dengan Pendekatan Six Sigma Kusumawati, Aulia; Fitriyeni, Lailatul
Jurnal Sistem dan Manajemen Industri Vol. 1 No. 1 (2017)
Publisher : Universitas Serang Raya

The main factor to achieve business success in the era of globalization is quality. Quality control is key in maintaining customer loyalty. In the company's production process is still found the resulting product does not comply with the specified specifications. This study aims to determine the value of sigma and factors causing damage to the production process of bagging section For companies with quality control is expected to achieve corporate goals. In this study, the methods used is Six Sigma with define, measure, analyze, improve. Six Sigma result is measurement of company performance baseline at measurement stage that is company at condition 5,1 sigma with DPMO equal to 162,4532. The factors causing the disability of sugar packing are lack of research and skill of the operator, instability of conveyor speeds and jet engine position, machine hygiene condition, lack of weighing machine, and ineffective treatment, and control method.

Halaman Depan Vol. 3 No. 1, Juli 2019 Admin, Admin
Jurnal Sistem dan Manajemen Industri Vol. 3 No. 1 (2019)
Publisher : Universitas Serang Raya

Analisis Kelayakan Pengembangan Usaha Rumah Makan Krebo Jantan Dwiputra, Gerry Anugrah
Jurnal Sistem dan Manajemen Industri Vol. 1 No. 2 (2017)
Publisher : Universitas Serang Raya

At this time Krebo Jantan Restaurant has plans to conduct business development in the field of food. Krebo Jantan Restaurant has a problem as to whether its business development plan can provide feasibility for future growth of the company. The purpose of this study is to determine the possibility of the business plan for the development of food business with the limits of research on the assessment of financial aspects. Primary data collection is done through field observation, interview and questionnaire filling. Objects in interviews and surveys are business owners and residents around the place of business. Secondary data are obtained from literature studies. Data were analyzed by using Payback Period (PBP) method, Present Net Value (NPV) method, and Internal Rate of Return (IRR) Method. The result of the research shows the ability of the company to return all investment cost is for four years eight months. Cash funds collected from year to year if assessed at present with a positive value at the end of year 5 (five) and the ability of the company's business to provide annual average return/dividend amounted to 20.494%. Based on the results of financial analysis shows that all economic feasibility criteria are met so that the development of business feasible to be carried out under standard conditions,

Analisa Infrastruktur Desa Sukaci-Baros Dengan Metode Critical Path Method (CPM) Nalhadi, Ahmad; Suntana, Nana
Jurnal Sistem dan Manajemen Industri Vol. 1 No. 1 (2017)
Publisher : Universitas Serang Raya

CV. ABP a construction company worked in infrastructure building development for private and goverment. Now CV. ABP is handling infrastructure development project of the acropolitan area (Right Payment) Sukaci - Baros Village. This project has been late for 19 days from the dead line 126 days. Therefore the cost is getting higher. It happened because bad management is the problem source. Restoring the project time need to be focused on the cost and the due date based on the schedule. Scheduling evaluation using Critical Path Method (CPM) and Crashing to find optimal results using Critical Path Method (CPM) can be found the critical paths activity, there are ground digging , bopflang installation, stone installation, agregrate B agrgregation , aggregate A flatting, rigit bavement work, and refining, when the time suppression obtained optimal time results from 126 days to 92 days. It taken an alternative to the addition of working hours with duration 92 day after the crashing. Using two alternatives, additional working hours and the addition of workforce, obtaining the difference of extra hours of work cost Rp 80.128.125 and labourcost increase Rp 55.260 from the regular cost.

Halaman Depan Vol. 1 No. 1, Juli 2017 admin, admin
Jurnal Sistem dan Manajemen Industri Vol. 1 No. 1 (2017)
Publisher : Universitas Serang Raya

A crow search algorithm for aircraft maintenance check problem and continuous airworthiness maintenance program Siswanto, Nurhadi; Adianto, Asyraf Nur; Prawira, Hasan Aji; Rusdiansyah, Ahmad
Jurnal Sistem dan Manajemen Industri Vol. 3 No. 2 (2019)
Publisher : Universitas Serang Raya

This research discusses the maintenance problem of a small commerÂcial aircraft with propeller engine, typed ATR-72. Based on the mainÂÂtenance records, the aircraft has average 294 routine activities that have to be monitored and done based on determined threshold interval. This research focuses on developing a metaÂheuristic model to optimize the aircraftâ€™s utility, called Crow Search Algorithm (CSA) to solve the Aircraft Maintenance Problem (AMP). The algorithm is developed and testedÂ whether a younger metaÂheuristic method, CSA, is able to give better performance comparÂed to the older methods, Particle Swarm Optimization (PSO) and other hybriÂdized method PSO with Greedy Randomized Adaptive Search Optimization (PSO-GRASP). Several experiments are performed by using parameters: 1000 maximum iteration and 600 maximum computaÂtion time by using four dataset combinations. The results show that CSA can give better performance than PSO but worse than PSO-GRASP.

Integrated analytic hierarchy process and mixed integer programming for supplier selection in mold and dies industry Silalahi, Agustinus; Sukwadi, Ronald; Pramesjwari, Duhita Al Hayyu; Oktavia, Chendrasari Wahyu; Natalia, Christine
Jurnal Sistem dan Manajemen Industri Vol. 3 No. 2 (2019)
Publisher : Universitas Serang Raya

PT. GMT has a mission to deliver the products to the customer on time and high-quality products to improve services. Sometimes, the delivery of product delays caused by the raw materials delays or didn't meet specifications. Selection optimal suppliers of raw materials are one of the solutions. There are two factors must be considered for the selection of suppliers, qualitative factors and quantitative factors. In this study, for qualitative factors, based on the criteria needed by PT GMT. This research produces three Linear Programming models, first: a qualitative objective function that will be maximized called the Total Value of Purchase (TVP). TVP is an integration of the Analytical Hierarchy Process (AHP) and Mix Integer Programming Integration. Second, the quantitative objective function for the procurement cost of raw materials, which is called the Total Cost of Purchase (TCP). The third is to optimize qualitative and quantitative simultaneously using the Goal Programming method. The selection of suppliers based on TVP the total value is 97.25, and the total procurement cost is Rp. 36,914,000, based on TCP, the total value is 89.14, and the total of procurement cost is IDR 31,356,000, while based on Goal Programming, the total value is 93.18, and the total of procurement cost is IDR 32,621,000. PT GMT has been able to determine the optimal supplier based on the policies set.

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