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Jurnal Sistem dan Manajemen Industri

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Published by Universitas Serang Raya

ISSN : 25802887 EISSN : 25802895 DOI : -

Core Subject : Engineering,

Engineering Industrial & Manufacturing Engineering Transportation

This journal aims to publish the results of research in the field of Industrial Engineering is published twice a year, managed by the University of Serang Raya. The scope of Sciences covers Operations Research, Manufacturing System, Industrial Management, Ergonomics and Work System, Logistics and Supply Chain Management, and other scientific studies in accordance with scope field of Industrial Engineering research.

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Articles 256 Documents

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Life cycle assessment analysis of kenaf cultivation in bonorowo land, laren, lamongan Irawati, Desrina Yusi; Wulandari, Lusi Mei Cahya
Jurnal Sistem dan Manajemen Industri Vol. 3 No. 2 (2019)
Publisher : Universitas Serang Raya

The largest kenaf culture in Indonesia is in Laren, Lamongan. Kenaf plants are suitable to be planted in the Bonorowo field. The less potential land conditions make the cultivation of kenaf plants must use chemicals. The use of chemicals has the potential to harm the environment. The approach to identifying and analyzing environmental impacts is the Life Cycle Assessment (LCA). LCA is one method to find out the life cycle of agriculture. LCA stages are Goal and Scope Definition, Life Cycle Inventory, Life Cycle Impact Assessment, and Interpretation. Environmental impact measurement is based on fifteen categories grouped into four categories. LCA processing results show the use of urea fertilizer has the most significant negative impact on the environment. The biggest impact category due to the use of urea fertilizer is aquatic ecotoxicity. The use of urea fertilizer affects the types of resources, climate change, ecosystem quality, and human health. Of the four groups, which have the highest value, are the resource group. The use of urea fertilizer has the most significant role in the success of kenaf cultivation because kenaf cultivation requires more N elements to improve the quality of kenaf stems. The use of organic fertilizer can be an option to reduce the use of urea fertilizer.

Jurnal Sistem dan Manajemen Industri, Vol. 3 No. 2, December 2019 Admin, Admin
Jurnal Sistem dan Manajemen Industri Vol. 3 No. 2 (2019)
Publisher : Universitas Serang Raya

Integrating e-servqual and kano model to improve adorable projects website service quality Fauziyah, Rahma; Rohayati, Yati; Sagita, Boby Hera
Jurnal Sistem dan Manajemen Industri Vol. 3 No. 2 (2019)
Publisher : Universitas Serang Raya

This study aims to determine the classification of attribute needs of purchasing services through the Adorable Projects website by using the integration of e-Servqual and Kano Models. The selection of these objectives is based on the low level of website usage as an online purchasing tool owned by Adorable Projects. The classificatiÂon activity aims to make it easier for Adorable Projects to make improveÂments to the quality of its website services. Based on the results of data processing, 24 attributes in the must be the category, two attributes in the one-dimensional category, three attributes in the attractive category, and four attributes in the indifferent category. Strategy priority in developing service quality by increasing the diversity of service delivery features and product review features. The integration of e-Servqual and Kano can assist business owners in making strategic decisions related to improving the service quality.

Jurnal Sistem dan Manajemen Industri, Vol. 3 No. 2, December 2019 Admin, Admin
Jurnal Sistem dan Manajemen Industri Vol. 3 No. 2 (2019)
Publisher : Universitas Serang Raya

Analysis and framework for agricultural supply chain improvement: a case study of california papaya in cikarang Runtuk, Johan K.; Maukar, Anstasia L.
Jurnal Sistem dan Manajemen Industri Vol. 3 No. 2 (2019)
Publisher : Universitas Serang Raya

Excessive waste is one of the problems in the food supply chain system. This study aims to identify supply chain players, map, and reduce waste that occurs in the Papaya California agribusiness supply chain process in Cikarang, Bekasi. Data collection was obtained from the results of field studies and interviews with parties involved in the supply chain such as farmers, distributors, retailers, and consumers. Increasing the effectiveness of Papaya's supply chain network is by improving the quality of packaging (modified atmosphere packaging (MAP), smart packaging, active packaging, and intelligent packagÂing), sharing data among chain players supply, implement refriÂgeÂration and monitor transportation technology and promote the long term.Â Good coordination between parties involved in the Papaya supply chain has a significant role in creating an effective and efficiÂent supply chain system.

Perancangan dan Pengembangan Bed Shower Menggunakan Metode Quality Function Deployment (QFD) Berdasarkan Prinsip Ergonomi Ayi Fitriani; Hari Purnomo
Jurnal Sistem dan Manajemen Industri Vol. 2 No. 2 (2018)
Publisher : Universitas Serang Raya

This research was conducted to design a bed shower and study the design and development of a bed shower for patient needs. The purpose of creating a bed shower is because of the lack for these tools to make it easier for nurses to bathe patients who are paralyzed or unable to move their limbs. The method used in this study uses the measurement parameters of the Quality Function Deployment (QFD) method. The results of the study obtained lightly designed tools that were the priority. The next variable that is considered is ergonomic, durable, comfortable to use and clean, and finally, the price is affordable. The design of the bed shower pays more attention to the principle of ergonomics by paying attention to the material used. Bed shower designed with three dimensions using Solid Work software with the translation of the concept that consumers want is realized by providing trolley wheels and bath pads that are easily dry and easily folded and carried. While the size of the tool with a length of 216 cm, width of 60 cm, trolley height of 107 cm, width of the trolley of 29 cm, display tools that are easy and practical, easy to clean allow tools to be separated, have durable durability with an estimate of more than 5 years , having a cheap price is around Rp. 5,000,000, - by making selected materials and maximizing the function of one pump.

Aplikasi Seven Tools untuk Mengurangi Cacat Produk White Body pada Mesin Roller Tio Prima Matondang; Muhammad Mujiya Ulkhaq
Jurnal Sistem dan Manajemen Industri Vol. 2 No. 2 (2018)
Publisher : Universitas Serang Raya

This study aims to demonstrate effectively application of the seven tools as one of the quality management tools to reduce product defects. A case study has been conducted in the production of white body at PT. XYZ, which is located in Semarang. The high percentage of defects is considered as one causes of not attaining the target of the company. Seven tools, which consist of check sheet, stratification, histogram, scatter diagram, control chart, Pareto chart, and cause-and-effect diagram, are used to analyze the causes of the defects. Based on data processing results, there are eight types of defects, namely: tobi, hage, burn back, crolling, saya boro, broken back stamp, hama kake, and nama kire. Recommendations for improvement have been proposed using 5W+1H analysis to improve the company's quality control performance and minimize product defects.

Klasifikasi Atribut Pelayanan Mobile Banking dengan Kano Model Berdasarkan Dimensi E-Servqual Imam Safi'i
Jurnal Sistem dan Manajemen Industri Vol. 2 No. 2 (2018)
Publisher : Universitas Serang Raya

This study aims to determine the classification of mobile banking services that improve customer satisfaction based on the dimensions of E-Servqual using the Kano Model method. The classification is needed so that the banks were able to make improvements and innovations in the performance of the quality of their mobile banking services. From the results of data processing using Kano, it is known that the service attributes that need to be improved are the m-banking facility, which features a cash withdrawal service via ATM. This will have a major impact on customer satisfaction because these attributes have the highest satisfaction coefficient value of 0.67 in one-dimensional classification. Furthermore, service attributes that need to be improved and innovated are m-banking has a fast application reactivation service with a satisfaction coefficient of 0.61 in the attractive classification

Uji Kuat Tekan dan Daya Serap pada Batako dengan Menggunakan Metode Taguchi Akhmad Sutoni
Jurnal Sistem dan Manajemen Industri Vol. 2 No. 2 (2018)
Publisher : Universitas Serang Raya

The brick making process has two very critical characteristics / Critical To Quality (CTQ) , namely compressive strength and water absorption. For the quality characteristics of the compressive strength the greater the value, the better (Higher The Better). As for the absorption of water the quality characteristics are getting smaller, the better (Smaller The Better). The quality of the brick used as building material must have good quality that can maintain the strength of existing buildings. The quality in question is the compressive strength and absorbency of water produced must be in accordance with the requirements of SNI (Indonesian National Standard). The WS companies produce concrete blocks which have not good quality. The bricks are brittle. The method used in this study is the Taguchi method. Optimal Level Factor setting is Factor A (duration of stirring), Factor B (Pressure), Factor C (Water), Factor D (Drying) and Factor E (Composition of Sand and Lime). Where the optimal factor setting level factor that is most influential and dominant in compressive strength and water absorption is factor E (composition of sand and lime). For compressive strength factor E (sand and lime composition) level 2, 1: 0.25 and for absorption factor E (composition of sand and lime) level 1, 1: 0.5. and to confirm the results of this experimental design study, a percentage of Quality Loss Function of compressive strength and water absorption was obtained after the optimal level setting had a quality increase of 51.91% and a decrease in the Loss function of 78.5%.

Analisis Kualitas Pelayanan Publik dengan Metode Fuzzy-Service Quality (F-Servqual) dan Index Potential Gain Customer Value (IPGCV) Wahyu Oktri Widyarto; Nugraheni Djamal; Fauzul Adhim
Jurnal Sistem dan Manajemen Industri Vol. 2 No. 2 (2018)
Publisher : Universitas Serang Raya

This study aims to analyze the level of service quality and prioritize improvements. The method that used in this study is service quality (SERVQUAL) combined with fuzzy concepts to find out the gap between expectations and consumer perceptions through five dimensions namely tangible, reliability, responsiveness, assurance, and empathy. Fuzzy concepts are used to present uncertainties over respondents' assessment of subjective questionnaires. To determine the priority of improvement, used the Customer Value Index Potential Gains (IPGCV) method. Based on processing data results by using fuzzy-servqual method, it is known that the Tangible dimension has a gap of -0.13, the Reliability dimension has a gap of -0.13, the Responsive dimension has a gap of -0.14, the dimension of Assurance has a gap of -0.12, Empathy dimension has a gap of -0.11. The negative value on fuzzy-servqual assessment can be interpreted that the overall service has not met customer expectations. Achievement of the quality level is equal to 0.8606 which is indicates the quality of services still need improvement because the level of service quality is less than 1. Based on calculation using the PGCV Index, it is known that services which have the highest priority are employees who have adequate support from their institutions so that they can carry out their duties properl

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