Jurnal Studi Komunikasi
Jurnal Studi Komunikasi (Indonesian Journal of Communications Studies), one of the journals published by Faculty of Communications Science Dr. Soetomo University, was established in January 2017. Jurnal Studi Komunikasi a double blind peer-reviewed journal, explores critical and constructive inquiries into a wide range of fields of study on Communication Science that include culture, religion, media, gender, public policy, development, environment, disaster, and tourism, with emphasis on interdisciplinary approaches: Communication Studies. It addresses issues with multi-perspectives view. Each volume of the journal discusses a specific theme based on “Call for Papersâ€, through which scholars, from diverse disciplines, are invited to contribute. Jurnal Studi Komunikasi published on March, July, and November.
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<![CDATA[Jenis dan karakteristik konten media sosial instansi pemerintah dan keterikatan pengguna ]]>
<![CDATA[Sanda Aditiya Arsandi]]>;
<![CDATA[Riki Andi Saputro]]>;
<![CDATA[Nyarwi Ahmad]]>
<![CDATA[ Jurnal Studi Komunikasi Vol. 8 No. 1 (2024) ]]>
Publisher : <![CDATA[Faculty of Communications Science, Dr. Soetomo University ]]>
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DOI: 10.25139/jsk.v8i1.6225
<![CDATA[The growing number of social media users has become a momentum for government agencies to optimise their social media accounts. This study aims to analyse types and characteristics of the government agency’s social media contents and users engagement regarding these contents. Extracting the contents posted in the Indonesian Instagram account using the quantitative and thematic content analyses, different test was carried out to determine whether there was a significant difference in user engagement. This article reveals the following findings. Materials posted by DGT’s Instagram consist of not merely the government agencies in Indonesia. They could adopt this model when formulating workable social media content strategies to educate, attract and mobilise social media users to achieve their goals.]]>
<![CDATA[Maintaining sustainable use of the Indonesian telecommunications provider ]]>
<![CDATA[Rusny Istiqomah Sujono]]>;
<![CDATA[Ardy Wibowo]]>;
<![CDATA[Defia Ifsantin Maula]]>;
<![CDATA[Amalia Siti Khodijah]]>;
<![CDATA[Nik Nor Allia]]>;
<![CDATA[Qori Dewi Trisnawati]]>;
<![CDATA[Rita Puspita Sari]]>
<![CDATA[ Jurnal Studi Komunikasi Vol. 8 No. 1 (2024) ]]>
Publisher : <![CDATA[Faculty of Communications Science, Dr. Soetomo University ]]>
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DOI: 10.25139/jsk.v8i1.6246
<![CDATA[This research investigates customer behaviour in the Indonesian telecommunications sector using Structural Equation Modelling with Partial Least Squares (SEM-PLS) analysis. Surveying 101 respondents, the study explores the relationships between service quality, service attributes, pricing, satisfaction, and customer intentions to reuse telecom products. Key insights include the significant influence of competitive pricing (price value) on customer retention (continuance to use). Interestingly, customer satisfaction doesn't directly impact the continuance of use, suggesting other factors like network quality might be more pivotal. However, customer satisfaction enhances price value, emphasising its role in perceived service value. Additionally, service quality is a significant determinant of customer satisfaction, and service attributes play a crucial role in shaping perceived value and satisfaction levels. Overall, this research offers valuable insights and strategic recommendations for telecom companies in the Indonesian market, emphasising pricing, service quality, and network attributes as key drivers of customer behaviour.]]>
<![CDATA[Working with limitations: social media management in local government on Solo region ]]>
<![CDATA[Andre Rahmanto]]>
<![CDATA[ Jurnal Studi Komunikasi Vol. 8 No. 1 (2024) ]]>
Publisher : <![CDATA[Faculty of Communications Science, Dr. Soetomo University ]]>
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DOI: 10.25139/jsk.v8i1.6254
<![CDATA[Government communication plays an important role in the two-way relationship between government and society. The development of social media platforms fulfills the information function for the government. The model of using social media is important in connection with the implementation of good governance in the administration of government. The method used in this research is qualitative. In particular, the researchers conducted an FGD (Focus Group Discussion) with the Solo Raya government to obtain information related to social media management. The result of this research is that social media is currently a platform that is often used by the government of the City of Solo Raya to provide information to the public. The function of social media is still minimal to 1) build program support and legitimacy, 2) identify and respond to community needs. 3) Define government services and provide government accountability mechanisms.]]>
<![CDATA[Konflik dan wacana media dalam pembangunan gereja di Palembang: analisis jaringan diskursus ]]>
<![CDATA[Oemar Madri Bafadhal]]>;
<![CDATA[Erlisa Saraswaty]]>;
<![CDATA[Adi Inggit Handoko]]>
<![CDATA[ Jurnal Studi Komunikasi Vol. 8 No. 1 (2024) ]]>
Publisher : <![CDATA[Faculty of Communications Science, Dr. Soetomo University ]]>
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DOI: 10.25139/jsk.v8i1.6257
<![CDATA[Religious community relations in Indonesia require much attention as religious identity is frequently used to gain political power. One of the issues that is frequently politicised is the establishment of places of worship. The interrelationships of various groups that unite their power to become a force in legitimising the rejection of the establishment of places of worship must be investigated further. This study employed the Discourse Network Analysis technique to describe the discourse in the news reporting on establishing a church in Palembang. Twenty-five news stories from thirteen Palembang news portals were investigated, analysed using DNA and visualised using Visone. The findings show that various groups are involved, including church-building committees, community organisations, religious organisations, cultural organisations, political parties, and government institutions. The common argument is that the construction of houses of worship must be halted because it does not follow procedures. Political parties are central to this network. This implies that the relevant stakeholders could not keep the conflict out of politics. Meanwhile, the absence of parties who should have been present to maintain tolerance is an important entry point to ensure this does not happen again.]]>
<![CDATA[Subculture of female Korean culture fans: pleasure, creativity, and sisterhood ]]>
<![CDATA[Novaria Maulina]]>;
<![CDATA[Yuyun Wahyu Izzati Surya]]>;
<![CDATA[I.G.A.K. Satrya Wibawa]]>
<![CDATA[ Jurnal Studi Komunikasi Vol. 8 No. 1 (2024) ]]>
Publisher : <![CDATA[Faculty of Communications Science, Dr. Soetomo University ]]>
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DOI: 10.25139/jsk.v8i1.6427
<![CDATA[The entry of the Korean wave in the early 2000s in Indonesia, which was facilitated by internet technology, has become part of communication activities. This has led to the formation of subcultures of fans of Korean wave products, namely K-Drama and K-Pop, including women's subcultures who like K-drama and K-Pop. This subculture was built and developed through social media such as Facebook and WhatsApp. This article reviews how the digital era has changed how female fans interact to empower themselves through subcultures in the online space, mainly focusing on female fans of K-pop bands and K-dramas. Using the ethnographic research method, the research results show that along with the digital era that continues to develop, the subculture of female fans, initially formed through a physical collective group, has now evolved into a subculture of female fans formed through internet-based interactions. The subculture of female fans in the online space has become a forum for exploring pleasure, creativity, and self-empowerment through text production and reproduction of media texts supported by digital technology. Exploration of fun, creativity, and self-empowerment merged in a sense of sisterhood, participatory and collaborative culture.]]>
<![CDATA[Analysis on Anies Baswedan's leadership as Jakarta's governor through Instagram on 2021-2022 ]]>
<![CDATA[Ravyanda Awallun]]>;
<![CDATA[Ahmad Chumaedy]]>;
<![CDATA[Yusuf Fadli]]>;
<![CDATA[Toddy Aditya]]>;
<![CDATA[Riska Sarofah]]>
<![CDATA[ Jurnal Studi Komunikasi Vol. 8 No. 1 (2024) ]]>
Publisher : <![CDATA[Faculty of Communications Science, Dr. Soetomo University ]]>
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DOI: 10.25139/jsk.v8i1.6738
<![CDATA[This study aims to analyse Anies Baswedan's political leadership during his tenure as Governor of Jakarta Province through Instagram in 2021-2022. The focus of this research is the Theory of Political Leadership proposed by Andrew Heywood (2015): leadership as (1) Behaviour patterns, (2) Personal qualities, and (3) Political values. This article uses qualitative research methods and descriptive analysis approaches conducted using NVivo 12 Plus software. The results of this study revealed that Anies Baswedan's political leadership through Instagram is highly focused on showing performance that describes personal qualities in carrying out duties as Governor of Jakarta Province. Anies Baswedan's political leadership has also been characterised by numerous initiatives in the social and infrastructure sector that Anies Baswedan has fulfilled over the past year (2021-2022). Anies Baswedan was also very active in using social media platforms such as Instagram during his time as Governor to convey some of his political leadership activities such as informing work programs, political branding, political communication, success in leading the capital, togetherness with family, citizens, and political leaders of Indonesia and even the world.]]>
<![CDATA[Curating culture: Instagram and the visual representation of heritage tourism in Surabaya ]]>
<![CDATA[Aulia Rahmawati]]>;
<![CDATA[Ririn Tutiasri]]>;
<![CDATA[Syafrida Febriyanti]]>
<![CDATA[ Jurnal Studi Komunikasi Vol. 8 No. 1 (2024) ]]>
Publisher : <![CDATA[Faculty of Communications Science, Dr. Soetomo University ]]>
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DOI: 10.25139/jsk.v8i1.6785
<![CDATA[This study investigates how Instagram shapes public engagement with cultural heritage through a case study in Surabaya, Indonesia. Surabaya possesses diverse assets; however, its tourism potential remains underexplored compared with established destinations such as Yogyakarta. Instagram offers opportunities to study how Surabaya’s identity is visually constructed and promoted to visitors. Through hashtag #surabayaheritage, users practice certain perspectives on the city’s multifaceted history. This study aims to investigate how Instagram shapes public engagement with cultural heritage through a case study of Surabaya, Indonesia. Specifically, this research examines how Surabaya's identity is visually constructed through the hashtag #surabayaheritage on Instagram. Employing both qualitative content analysis and critical visual discourse, this study examined 100 top Instagram posts, revealing that heritage discourse dominated the posts, with Dutch colonial buildings being the primary photographic subjects. The research findings also emphasise that while the historical discourse emphasises architectural details and educational history, it marginalises other aspects of cultural heritage, especially those that do not originate from the colonial era. By applying visual discourse analysis, this aestheticised selective gaze indicates the productive power of Instagram conventions in framing heritage sites. Further research should incorporate non-Instagram perspectives and spatial analysis. As heritage tourism expands globally, critical examination of social media discourse provides vital insights into the risks and opportunities for inclusive and sustainable development, particularly for local communities.]]>
<![CDATA[Controlling perpetrators of spreading fake news in the Southern Sumatra regional police ]]>
<![CDATA[Victor Fitrizal Auli]]>;
<![CDATA[Kiagus Muhammad Sobri]]>;
<![CDATA[Sriati]]>;
<![CDATA[Sena Putra Prabujaya]]>
<![CDATA[ Jurnal Studi Komunikasi Vol. 8 No. 1 (2024) ]]>
Publisher : <![CDATA[Faculty of Communications Science, Dr. Soetomo University ]]>
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DOI: 10.25139/jsk.v8i1.6843
<![CDATA[The continuous development of information technology brings significant changes in various fields of community life. Society and the internet have a very complex and significant relationship, especially in terms of using the internet as a means of socialisation and interaction. In the context of social media abuse, people are often trapped in complex issues that lead to hoaxes and hate speech. This study examines policies, control measures, and punishment for hoax spreaders in the South Sumatra Regional Police jurisdiction. This research employs qualitative research using empirical studies and a legal, sociological framework. This research aims to contribute to the corpus of literature and information regarding the perpetrators of spreading false news (hoax) at the South Sumatra Regional Police. The findings of this study reveal that criminal law enforcement against fake news spreaders (hoaxes) in the South Sumatra Regional Police have procedures or efforts to resolve cases of fake news (hoax); the procedure includes receiving reports/complaints, investigations, investigations, sending SPDP (Notice of Commencement of Investigation), sending case files, and transferring suspects and evidence. Law enforcement entities involved in combating fake news are the Police, Prosecutors, and Judges. This research provides the latest data in 2022 regarding cases of spreading fake news (Hoax) in the South Sumatra Regional Police.]]>
<![CDATA[Jinshin no hana as a communication strategy in batik tulis community development ]]>
<![CDATA[Penina Inten]]>
<![CDATA[ Jurnal Studi Komunikasi Vol. 8 No. 1 (2024) ]]>
Publisher : <![CDATA[Faculty of Communications Science, Dr. Soetomo University ]]>
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DOI: 10.25139/jsk.v8i1.6868
<![CDATA[Communication is of utmost importance in community development. Frequently, local community members find themselves marginalised from the communication processes integral to the advancement of their respective regions. As a result, they may fail to derive advantages from developmental initiatives and could fall prey to these transformations' repercussions. Employing the Jinshin no Hana approach as a communication strategy, the batik community in Pengilon Village is cultivated with a predominant emphasis on the local populace as the primary agents of change. Researchers serve as supporting components and facilitators for positive change. This approach is implemented through the utilisation of analytic area mapping and stakeholder analysis. Area mapping begins with assessing existing potentials by touring the village alongside local stakeholders to collect valuable initial data to be discussed with the stakeholders to formulate development ideas, followed by prioritisation using the pairwise method to be employed in the implementation phase. The implementation of Jinshin no Hana in Pengilon Village provides opportunities for the local community to actively engage in conveying ideas and the community's vision to the target audience. This serves as the groundwork for establishing a sustainable visual communication design process for Pengilon Village. This research can serve as a reference for future studies, emphasising the importance of not side-lining the local community as the primary figures in village development and the necessity to avoid assuming the role of instructors for them.]]>
<![CDATA[University students' self-presentation on Tiktok in the context of group communication ]]>
<![CDATA[Arianto Arianto]]>
<![CDATA[ Jurnal Studi Komunikasi Vol. 8 No. 1 (2024) ]]>
Publisher : <![CDATA[Faculty of Communications Science, Dr. Soetomo University ]]>
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DOI: 10.25139/jsk.v8i1.6996
<![CDATA[The phenomenon of self-presentation is increasingly trending to reveal, develop identities, manipulate and customise individuals' self-images on social media. University students present themselves on TikTok through video uploads, music, and distributed using TikTok's highly personalised algorithms in group communication: watch history, re-watches, likes, comments, and post-view activity. We present the concept of online impression management through the lens of self-presentation theory as the practice of conveying self-impression and controlling personal information to represent one's self-image to be liked. This study uses a qualitative approach, uses phenomenological methods to find the meaning and interpretation of self-presentation through uploads on TikTok. They expressed personal information to their reference group and experimented based on different roles when constructing identity. Some strategies are used to give a positive impression to their friends. They projected different versions of themselves depending on self-category and group communication context when receiving positive feedback or likes.]]>
