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Fakultas Ekonomi dan Bisnis, Kampus 2 Universitas Tarumanagara. Jln. Tanjung Duren Utara No. 1, Grogol, Jakarta Barat, DKI Jakarta, Indonesia, 11470.
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Jurnal Ekonomi
Published by Universitas Tarumanagara
ISSN : 08549842     EISSN : 25804901     DOI : https://doi.org/10.24912/je.v30i1.2645
Core Subject : Economy,
Economics, Econometrics & Finance
Jurnal Ekonomi is intended to be the journal for publishing articles reporting the results of economics research. Jurnal Ekonomi invites manuscripts on the various topics include, but are not limited to, topics covered include: Business Studies, Ethics Education Issues, Entrepreneurship Services, Strategic Alliances Microeconomics Behavioural and Health Economics Government Regulation, Taxation Macroeconomics Financial Markets, Investment, Banking International Economics, FDI Economic Development Environmental Studies, Urban Issues, Emerging Markets Empirical Studies, Quantitative/Experimental Methods
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Bisnis, Menejemen, dan Akutansi (Lain-Lain)
Articles 636 Documents
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Pengaruh Kualitas Layanan Dan Kepuasan Pelanggan Terhadap Loyalitas Pelanggan Bus Trans Mebidang Nur Hazizah; Suhairi; Sri Ramadhani
Jurnal Ekonomi Vol. 30 No. 1 (2025): Maret 2025
Publisher : Fakultas Ekonom dan Bisnis, Universitas Tarumanagara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24912/je.v30i1.2953

Abstract

This study examines the relationship between service quality, customer satisfaction, and customer loyalty in the context of Trans Mebidang public transportation, which serves Medan City, Binjai City, and Deli Serdang Regency. Using quantitative methods, data were collected through questionnaires from 399 users and analyzed using SEM with Smart PLS 4.1. The results highlight that service quality significantly influences customer satisfaction, which in turn positively affects customer loyalty. Furthermore, customer satisfaction acts as a mediator between service quality and loyalty, showing that higher satisfaction can enhance user loyalty. These findings emphasize the crucial role of service quality in shaping customer experiences and long-term engagement with public transport services. The study provides valuable insights for transportation service providers to prioritize service improvements and develop sustainable strategies aimed at increasing customer satisfaction and loyalty. Strengthening service quality is key to building a more reliable and user-focused public transportation system.
Analisis Komparatif Bank Digital dengan Bank Semi-Digital Tutut Dwi Andayani; Dyah Ayu Rizqiana
Jurnal Ekonomi Vol. 30 No. 2 (2025): July 2025
Publisher : Fakultas Ekonom dan Bisnis, Universitas Tarumanagara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24912/je.v30i2.2992

Abstract

The research is to examine the differences between digital banks and semi-digital banks in order to determine which type of bank is superior, as an evaluation of the implications of adopting a digital banking model as a necessity or merely an option. The research population includes commercial banks listed on the Indonesia Stock Exchange (IDX), with a sample of 6 digital banks and 6 semi-digital banks. Data analysis using STATA version 17 based on financial performance indicators. The results indicate a significant difference based on the indicators of Debt to Asset Ratio, Debt to Equity Ratio, and Net Interest Margin while the Loan to Deposit Ratio, Capital Adequacy Ratio, and Non-Performing Loans didn’t show any financial performance differences between digital banks and semi-digital banks. These findings suggest that adopting a digital banking model is a strategic choice that should be carefully considered and aligned with the available resource capacity.
Pengaruh Literasi Keuangan dan Fintech Terhadap Investasi Dengan Inklusi Keuangan Sebagai Pemediasi Ni Putu Yuliana Ria Sawitri; Ni Nyoman Ayu Candrayani
Jurnal Ekonomi Vol. 30 No. 2 (2025): July 2025
Publisher : Fakultas Ekonom dan Bisnis, Universitas Tarumanagara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24912/je.v30i2.3015

Abstract

Rapid technology advancements and economic growth have made it simpler for consumers to get the knowledge they want.  Purposive sampling was used to choose 100 samples in total.  A survey was utilised to gather the data, and the PLS approach was used for analysis.  Three phases of analysis were used: hypothesis testing, inner model analysis, and outside model analysis. The outcomes reveal: (1) Financial literacy has a significant positive influence on investment decisions; (2) Financial technology has a significant positive influence on investment decisions; (3) Financial literacy has a significant positive influence on financial inclusion; (4) Financial technology has a significant positive influence on financial inclusion; Financial inclusion has a significant positive influence on investment decisions; (6) Financial inclusion can mediate financial literacy on investment decisions; (7) Financial inclusion can mediate financial technology on investment decisions.
Women on Boards as Moderator of ESG Disclosure, Profitability Toward Company Performance Nuriza, Vivin; Biduri, Sarwenda; Maryanti, Eny; Hariyanto, Wiwit
Jurnal Ekonomi Vol. 30 No. 2 (2025): July 2025
Publisher : Fakultas Ekonom dan Bisnis, Universitas Tarumanagara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24912/je.v30i2.3121

Abstract

Company performance serves as a key indicator for assessing a firm's level of success within a specific period, achieved through the synergy of various contributing factors. This study aims to examine the influence of ESG disclosure and profitability on company performance, with the moderating role of women on boards. The research population includes all companies listed on the Indonesia Stock Exchange (IDX) from 2019 to 2023. A total of 215 companies were selected using a purposive sampling technique. The analysis was conducted using SmartPLS 3, employing the outer model to assess the validity and reliability of the constructs, and the inner model to test the research hypotheses. The findings reveal that both ESG disclosure and profitability positively influence company performance. Furthermore, the presence of women on boards enhances the positive effect of ESG disclosure on company performance. However, it does not significantly strengthen the relationship between profitability and company performance.
Hubungan Kelayakan Kendaraan Sepeda Motor Dan Kualitas Pelayanan Terhadap Kepuasan Konsumen Muhammad Fhareza Deri; Annio Indah Lestari Nasution; Juliana Nasution
Jurnal Ekonomi Vol. 30 No. 2 (2025): July 2025
Publisher : Fakultas Ekonom dan Bisnis, Universitas Tarumanagara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24912/je.v30i2.3247

Abstract

This study aims to analyze the relationship between motorcycle roadworthiness and service quality on the level of satisfaction of inDrive online motorcycle taxi users in Medan. In the midst of the advancement of the digital era, online transportation services such as inDrive have become a vital element in supporting urban mobility. Customer satisfaction is a crucial aspect for service providers in maintaining sustainability and driving business growth. A quantitative approach with a cross-sectional research design was used in this study, involving 96 participants who have used inDrive services in Medan. The research findings show that both aspects of vehicle roadworthiness and service quality have a significant relationship with customer satisfaction. Based on these results, it is recommended that inDrive pay more attention to regular vehicle maintenance to enhance the user experience, improve driver service quality, and listen to customer feedback. These steps are expected to increase customer satisfaction, strengthen loyalty, and ultimately, expand inDrive's market share amidst increasingly fierce industry competition.
Pengaruh Inflasi, Pendapatan Perkapita, Investasi Syariah terhadap Tingkat Konsumsi Rumah Tangga Rizkie Ragilita; Imsar; Ahmadi Bi Rahmani
Jurnal Ekonomi Vol. 30 No. 2 (2025): July 2025
Publisher : Fakultas Ekonom dan Bisnis, Universitas Tarumanagara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24912/je.v30i2.3253

Abstract

This study aims to analyze the influence of inflation, per capita income (GRDP), and sharia investment on household consumption levels in North Sumatra Province from an Islamic economic perspective during the period 2013 to 2023. The approach used is quantitative by utilizing secondary time series data obtained from the Central Statistics Agency (BPS) of North Sumatra Province. The annual data is converted into quarterly data for analysis using the Vector Error Correction Model (VECM) method. The results show that the three independent variables of inflation, GRDP, and sharia investment do not have a significant effect on household consumption in the short term. However, in the long term, all three have a significant influence. The Granger causality test indicates a reciprocal relationship between inflation and GRDP on consumption, as well as a causal relationship between sharia investment and GRDP and consumption. Among these three variables, inflation is predicted to be the dominant factor influencing household consumption in the future, with a contribution of around 60 percent.

Page 64 of 64 | Total Record : 636

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