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INDONESIA
Jurnal Administrasi Bisnis
Published by Universitas Diponegoro
ISSN : 22523294     EISSN : 25484923     DOI : 10.14710
Jurnal Administrasi Bisnis (JAB), accredited SINTA 3 by Kemenristek Dikti, is published by Diponegoro University, Semarang. This publication contains various scientific writings in the form of research result, theoretical and conceptual studies, practical applications from academics and business practitioners. We welcome novel, innovative, and ground-breaking contributions, the focus of authors’ work must be on addressing the Business Administration issues. The following are suggested areas of interest: Marketing Human resources Financial Management information system Entrepreneurship Operation Management Consumer behavior Service marketing Corporate Governance Business Ethics Leadership Strategic Management Knowledge Management Taxation
Articles 169 Documents
Pengaruh Kepemimpinan Transformasional Dan Kompensasi Terhadap Kinerja Karyawan PT. PLN (Persero) UPJ Semarang Tria Mondiani
Jurnal Administrasi Bisnis Vol 1, No 1 (2012)
Publisher : Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jab.v1i1.4317

Abstract

This research aims to analyze the influence of transformational leadership and compensation towards employee performace at PT PLN (Persero) UPJ Semarang. The population of this research is all 95 employees of PT. PLN (Persero) UPJ Semarang. Saturation sampling technique was used to determine the sample. Data analyzed using multiple linear regression analysis. Based on the analysis, it can be concluded that: (a) transformational leadershid gives positive impact upon employee performance. The impact given by transformational leadershid upon employee performance is 14.5%; (b) compensation brings positive influence upon employee performance as much as 14.9%; (c) transformational leadership and compensation significantly influence employee performance with coeficient of determination of 29.7%. It is suggested that the leader be more active and vigorous in giving individual consideration, improving regulations and socializing compensation policy to the employes to avoid mistakes, conducting training and development, and giving reward to employees who have good achievement.  Penelitian ini bertujuan untuk menguji pengaruh kepemimpinan transformasional dan kompensasi terhadap kinerja karyawan PT. PLN (Persero) UPJ Semarang.Populasi dalam penelitian ini adalah seluruh karyawan PT. PLN (Persero) UPJ Semarang yang berjumlah 95. Teknik pengambilan sampel menggunakan teknik sampling jenuh. Teknik analisis data menggunakan analisis regresi linear berganda. Berdasarkan hasil analisis dapat disimpulkan bahwa: (a) variabel kepemimpinan transformasional mempunyai pengaruh positif terhadap variabel kinerja karyawan sebesar 14,5%; (b) variabel kompensasi mempunyai pengaruh positif terhadap variabel kinerja karyawan sebesar 14,9%; (c) variabel kepemimpinan transformasional dan variabel kompensasi mempunyai pengaruh signifikan terhadap variabel kinerja karyawan dengan koefisien determinasi sebesar 29,7%. Saran yang diajukan adalah bahwa pimpinan harus lebih aktif dan giat dalam memberikan konsiderasi individual, meningkatkan pengaturan dan mensosialisasikan kebijakan kompensasi kepada karyawan dengan jelas agar tidak terjadi kesalahan, mengadakan pelatihan dan pengembangan serta pemberian penghargaan bagi karyawan yang berprestasi.
Pengaruh Orientasi Pasar dan Orientasi Kewirausahaan Terhadap Inovasi Produk dan Keunggulan Bersaing UMKM Jenang di Kabupaten Kudus Muhamad Zidni Syukron; Ngatno Ngatno
Jurnal Administrasi Bisnis Vol 5, No 1 (2016)
Publisher : Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jab.v5i1.12720

Abstract

The company's success to maintain the sustainability of their products sales lies in the ability to have a strategy or innovative thinking by seeing on market orientation and entrepreneurial orientation, and having a strong competitive advantage. This research is conducted  to determine  the  influence  of market orientation and entrepreneurial orientation toward product innovation and competitive advantage in Jenang Micro, Small and Medium Enterprises (SMEs) of Kudus Regency. This type of research is explanatory research. The sampling techniques used total sampling that is overall Jenang SMEs owner of Kudus Regency. The respondents in this research totaled 43 respondents. Collecting data used questioner, with score start from 1 (very disagree) to 5 (really agree). This research was also using Path analysis techniques supported by SPSS (Statistical Package for Social Science) software version 20.3. The validity test, reliability test, coefficient of correlation test, coefficient of determination test, linear and multiple regression, significance test (t and F test) and Sobel method beforehand. The results showed that all independent variables in this study had a significant influence on the dependent variable, either partially or simultaneous, product innovation acts as a partial mediating variable, that indicates an indirect effect of variables of market orientation and entrepreneurial orientation on competitive advantage.
ANALISIS PROSES BISNIS USAHA MIKRO KECIL MENENGAH (UMKM) KONVEKSI RYAN COLLECTION DI KABUPATAN KUDUS Widayanto Widayanto
Jurnal Administrasi Bisnis Vol 6, No 1 (2017)
Publisher : Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jab.v6i1.16603

Abstract

Business process management is an abstraction that describes the way people or parties interact within the system, to handle business requests which are described in a particular way. In the business process the company is able to manage each field in it so that the company is able to achieve the goals that have been planned previously. Business processes include the production and manufacturing process in producing goods or services, and then these are marketed as means to market the products. Furthermore, management in terms of finance as a source of funds for financing the production process should also be prepared in order to keep the production of goods maintained properly. In addition, financial management is also intended to pay human resources workers who work on the existing production processes. One of the purpose of business process analysis is to analyze business processes that exist in business organizations related to the use of firm’s resources. Hence, the use of business organization resources can be generated by to be more effective and efficient by business processes analysis. Riyan Collection, an SME in convection industry, does not have well-structured business organization. The operation and production are controlled by the sole owner, so there is no standard procedure to utilize the existing business processes. The purpose of this research is to arrange the Riyan Collection’s organizational structure and to organize the business process model. This research has developed Riyan Collection’s organization structure and the model of business process. This research also suggests the firm to design a computer-based information system to support the management in making decisions..
Pengaruh Kualitas Produk dan Citra Merek Terhadap Penetrasi Pasar Industri Kecil Menengah Klaster Batik Di Kota Semarang Findri Mustika Sari; Saryadi Saryadi
Jurnal Administrasi Bisnis Vol 7, No 1 (2018)
Publisher : Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jab.v7i1.22610

Abstract

Abstract The problem faced by IKM batik in Semarang City is the weakness of the penetration ability of Batik Semarangan style in Semarang City. This can be seen from the low market share in Semarang City, even showing a declining trend from 2012 to 2016. The perceived factor is able to influence the penetration of IKM Batik Semarang market, among others, our product quality and brand image. This study was conducted to determine the effect of product quality and brand image on market penetration of Small and Medium Industry (IKM) Batik in Semarang City. In this study using sampling technique sampling census so that can be taken 74 craftsmen Klaster Batik members in the city of Semarang. The data analysis used is a regression. The results showed that product quality (X1) has a positive and significant influence on market penetration (Y), brand image (X2) has a positive and significant influence on market penetration (Y). The results also show that there is a positive and significant influence between product quality and brand image together to market penetration.
Pengaruh Electronic Word Of Mouth Dan Perceived Risk Terhadap Keputusan Pembelian Pada Konsumen Tokopedia Ritma Rahmadhani; Apriatni Endang Prihatini
Jurnal Administrasi Bisnis Vol 8, No 1 (2019)
Publisher : Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jab.v8i1.23766

Abstract

The purpose of this study is to determine the effect of electronic word of mouth (e-WOM) and perceived risk to the purchasing decision at Tokopedia. This type of research is explanatory research. Sampling technique using nonprobability with purposive technique. The number of samples taken as many as 100 respondents, which are the consumer of Tokopedia. In this study assisted by IBM SPSS 21.0 system. The results showed that electronic word of mouth (e-WOM) influences the purchasing decision by contributing 24.4% while the rest is influenced by factors other than e-WOM. Perceived risk influences the purchasing decision by contributing 26.8% while the rest is influenced by factors other than perceived risk. Meanwhile, simultaneously electronic word of mouth (e-WOM) and perceived risk influence to purchasing decision by donating 33.3% while the rest influenced by factors other than electronic word of mouth (e-WOM) and perceived risk. Based on the calculation of Test F shows that there is a significant influence between electronic word of mouth (e-WOM) and perceived risk to the purchasing decision. This means the better electronic word of mouth (e-WOM) and perceived risk, the higher the purchasing decision at Tokopedi. Suggestions in this research is Tokopedia must encourage its consumers to write a more complete and clear review by providing reward points and also for Tokopedia to improve its services and provide education about the transaction mechanism so that consumers have a good risk perception towards Tokopedia.
OPTIMALISASI HARGA KOMODITI AGROFORESTRI UNTUK MENINGKATKAN PENDAPATAN PETANI Rudi Hilmanto
Jurnal Administrasi Bisnis Vol 1, No 1 (2012)
Publisher : Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jab.v1i1.4293

Abstract

Farmer often undergo of constraint in determining optimal price so that the farmer often undergo of loss, it is because the price of the commodity sold is less than the cost of production in the management of agroforestry systems. Determination Optimalization price of commodity agroforestry expected able to improve income of farmer agroforestry maximally. Objectives of this Research is to analyze the optimization of agrocommodity prices to increase farmers' income. This research used Rudihilmanto Pricing method. Result of this research points out proportion plants: coffee (98.30%), clove (0.45%), melinjo (0.23%), and petai (1.02%) in farmers' fields have optimal price ≥ real price so that this condition has risks and disadvantages for farmers now, but if the proportion is changed as coffee (31.77%), clove (28.79%), melinjo (19.06%), petai (20.37%), therefore optimal price is lower than the real price and it is possible to provide the maximum gain to the farmers of Rp.122,056,970.00 per annum in one hectare. Petani sering mengalami kendala dalam menentukan harga optimal sehingga petani sering mengalami kerugian, hal ini karena harga komoditi yang dipasarkan lebih kecil daripada biaya produksi dalam pengelolaan sistem agroforestri. Penentuan optimalisasi harga pada komoditi agroforestri diharapkan mampu meningkatkan pendapatan petani pengelola agroforestri secara maksimal. Tujuan penelitian ini adalah untuk menganalisis optimalisasi harga komoditi agroforestri untuk meningkatkan pendapatan petani. Penelitian ini menggunakan metode Harga Rudihilmanto.  Hasil penelitian menunjukkan proporsi tanaman kopi (98,30%), cengkeh (0,45%), melinjo (0,23%), dan petai (1,02%) di lahan petani memiliki harga optimal ≥ harga riil sehingga kondisi ini memiliki risiko dan kerugian bagi petani, tetapi apabila proporsi diubah menjadi tanaman kopi (31,77%), cengkeh (28,79%), melinjo (19,06%), petai (20,37%) maka harga optimal ≤ harga riil dan dimungkinkan mampu memberikan keuntungan yang maksimal bagi petani sebesar Rp.122.056.970,00 tiap tahun dalam satu hektar.
Analisis Faktor-Faktor Yang Memengaruhi Loyalitas Konsumen Tupperware (Studi Pada Konsumen Tupperware di Universitas Diponegoro) Nurullaili Nurullaili; Andi Wijayanto
Jurnal Administrasi Bisnis Vol 2, No 1 (2013)
Publisher : Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jab.v2i1.5357

Abstract

This research aims to analyze the factors affecting loyalty of Tupperware customers. Estimated factors that affect customer loyalty are product quality, price, promotion, and design variables. This research is an explanatory research. Sampling technique is a purposive sampling, with a sample of 100 Tupperware customers at Diponegoro University. The analysis method used in this research is a multiple linear regression analysis. The result of this study indicates that product quality, price, promotion, and design variables are factors that significantly affect customer loyalty. Price variable is the most influential factor to customer loyalty. The coefficient of determination of 0.854 indicates that 85.4 percent of variation in customer loyalty can be explained by four independent variables used in the regression equation. This research suggests Tupperware keep the quality of its products and enchance promotion. The product design should be more interesting to make people more loyal to this product.
PENGARUH SALURAN DISTRIBUSI DAN PROMOSI TERHADAP KINERJA PEMASARAN (STUDI KASUS PADA UKM FURNITURE KOTA SEMARANG) Sendhang Nurseto
Jurnal Administrasi Bisnis Vol 5, No 2 (2016)
Publisher : Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jab.v5i2.16237

Abstract

Every year the realization of expected production is not in accordance with the desired target. Realization of production every year on average only reaches 90 % of the target. The resulting production also fluctuated every year, almost every year has decreased. These results are certainly not as expected, where craftsmen certainly want to increase production annually. Another phenomenon that shows the weakness of the development of furniture SMEs in Semarang. It was also supported by previous studies that include : a) Lack of distribution channels used , b) Lack of promotional activities that have been performed. The problems in this research are ; a) How does the Infuence of Distribution Channels to Marketing Performance?, b) How does the Infuence of Promotion to Marketing Performance?, c) How does the Infuence of  Distribution Channels and Promotion to Marketing Performance simultaneously? Results from this study are, there is an influences of distribution channels for marketing performance , with 5,751 t value and significance 0.000 < 0.005 . There is an influenceof promotion on the performance of the marketing campaign with 8,631 t value and significance 0.000 <0.005 . There is the influence of distribution channels and promotion simultaneously on marketing performance with F count 38.788 and significance 0.000 <0.005 . Suggestions can be submitted by the authorare ; Until now, SMEs Furniture Semarang have enough distributors. There are even some who are able to distribute their products to outside the city .However , according to the researchers there are some things that could be improved . Among other things need to improve is the convenience for the customer visiting the store . Promotion is done by entrepreneurs pretty good , among others, the most Infuenceive is through word of mouth . But it would be better if employers follow the exhibition events held in major cities on a regular basis.
ANALISIS REAKSI PASAR MODAL ATAS PERISTIWA KEBIJAKAN AMNESTI PAJAK 2016 (Studi Efisiensi Pasar Modal Indonesia) Taufika Nur Widyasari; Ifada Faila Suffa; Naili Amalia; Aflit N Praswati
Jurnal Administrasi Bisnis Vol 6, No 2 (2017)
Publisher : Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jab.v6i2.16615

Abstract

Capital market is a financial instrument that trades securities in the form of bonds and long-term equity issued by the government or private companies that will be bought by investors through the brokers. Capital markets can be affected by changes and developments in economic, political and social variables that will impact on the economic stability of a country. In addition, economic stability in a country can be influenced by government policies, one of which is a tax amnesty program that has been enacted since 2016 by legalizing Law no. 11 Year 2016 on Forgiveness of Taxes. This policy can bring reaction to all companies that listed on Indonesia Stock Exchange (IDX). If an accurate quick reaction occurs to achieve a new equilibrium price that fully reflects the information available, then this market conditions are called efficient markets. This research will discuss about the analysis of capital market’s reaction that happened after the government policy about tax amnesty 2016 in Indonesia Stock Exchange (BEI).
Pelayanan Fiskus, Pelayanan Perpajakan dan Kepatuhan Wajib Pajak Orang Pribadi di Kabupaten Semarang Andi Wijayanto
Jurnal Administrasi Bisnis Vol 7, No 2 (2018)
Publisher : Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jab.v7i2.22697

Abstract

This study was conducted to analyze the performance of the service of tax authorities, Taxation Services and Tax Compliance of taxpayers and the influence tax authorities Services and Taxation Services to the personal taxpayer compliance in Semarang District. The study using a survey research approach. The population in this study were all individual taxpayers in the district of Semarang. Sampling method using judgment sampling with a sample of 100 taxpayers. Methods of data collection using questionnaires, interviews, and documentation. Data analysis using multiple linear regression analysis. The study concluded that: (a) variable of tax authorities service had no significant effect on the variable Taxpayer Compliance; (b) Taxation Services has positive and significant effect on Taxpayer Compliance; (c) variable service of tax authorities and Taxation Services simultaneously have significant effect on Taxpayer Compliance. The research suggestions: (a) taxation socialization should be increased so that all taxpayers know that they have choices and ease to report SPT; (b) Tax Officer must more Proactive and communicative to the taxpayers; (c) rewards and punishments apply to the taxpayer in accordance with the legislation in force; (d) variable service of tax authorities and Taxation Service has simultaneously contributed influences on taxpayer compliance is relatively small at only 16.7 percent. It is therefore recommended for future studies to examine several other factors, such as the understanding of the self-assessment system, education level, income level, tax penalties, or because of attitudes, subjective norms, and perceived behavioral control.Penelitian ini dilakukan dengan tujuan untuk menganalisis kinerja Pelayanan Fiskus, Pelayanan Perpajakan dan Kepatuhan Wajib Pajak serta pengaruh Pelayanan Fiskus dan Pelayanan Perpajakan Wajib Pajak terhadap kepatuhan Wajib Pajak Orang Pribadi di Kabupaten Semarang. Penelitian menggunakan pendekatan survey. Populasi dalam penelitian ini adalah seluruh WP Orang Pribadi (OP) di Kabupaten Semarang. Metode penarikan sampel dilakukan dengan teknik judgement Sampling dengan jumlah sampel 100 WP. Metode pengumpulan data menggunakan Kuesioner, Wawancara, dan Dokumentasi. Analisis menggunakan analisis regresi linier berganda. Penelitian menyimpulkan bahwa: (a) Pelayanan Fiskus tidak berpengaruh signifikan terhadap variabel Kepatuhan WP; (b) Pelayanan Perpajakan berpengaruh positif dan signifikan terhadap variabel Kepatuhan WP; (c) Variabel Pelayanan Fiskus dan Pelayanan Perpajakan secara simultan berpengaruh signifikan terhadap Kepatuhan WP. Saran-saran penelitian: (a) Sosialisasi media penyampaian SPT dan penyuluhan perpajakan harus ditingkatkan agar semua WP mengetahui bahwa mereka memiliki pilihan-pilihan dan kemudahan dalam menyampaikan SPT; (b) Petugas Pajak harus Lebih Proaktif dan Komunikatif kepada para WP; (c) menerapkan reward dan punishment kepada WP sesuai dengan peraturan perundang-undangan yang berlaku; (d) Variabel Pelayanan Fiskus dan Pelayanan Perpajakan secara simultan memiliki kontribusi pengaruh terhadap kepatuhan WP yang terbilang kecil yaitu hanya 16,7 persen. Oleh karena itu bagi penelitian selanjutnya disarankan untuk meneliti beberapa faktor lain, misalnya adalah pemahaman terhadap sistem self assessment, tingkat pendidikan, tingkat penghasilan, sanksi perpajakan, atau karena faktor sikap, norma subyektif, dan kontrol perilaku yang dipersepsikan.

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