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INDONESIA
International Journal of Supply Chain Management
Published by ExcelingTech
ISSN : 20513771     EISSN : 20507399     DOI : -
Core Subject : Science, Social, Engineering,
Decision Sciences, Operations Research & Management Engineering Environmental Science Industrial & Manufacturing Engineering Transportation
International Journal of Supply Chain Management (IJSCM) is a peer-reviewed indexed journal, ISSN: 2050-7399 (Online), 2051-3771 (Print), that publishes original, high quality, supply chain management empirical research that will have a significant impact on SCM theory and practice. Manuscripts accepted for publication in IJSCM must have clear implications for Supply chain managers based on one or more of a variety of rigorous research methodologies. IJSCM also publishes insightful meta-analyses of the SCM literature, conceptual/theoretical studies with clear implications for practice, comments on past articles, studies concerning the SCM field itself, and other such matters relevant to SCM.
Arjuna Subject : -
Articles 2,561 Documents
 142   143   144   145   146 
Sustainable Manufacturing Practice: Knowledge Sharing by Malaysian SMEs Fadhilah binti Mat Yamin; Norsiah binti Hami; Shafini binti Mohd Shafie; Mohd Razali bin Muhamad; Shahrun Nizam bin Abdul-Aziz
International Journal of Supply Chain Management Vol 9, No 2 (2020): International Journal of Supply Chain Management (IJSCM)
Publisher : International Journal of Supply Chain Management

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Abstract

Sustainable manufacturing has been widely studied and practise among manufacturing company around the world.  This approach is one of the best approaches to reduce the environmental impact that produce during the manufacturing process.  In Malaysia, this approach has been implemented in several SMEs company.  This article will present four case studies that have been conducted on four SME company in Malaysia that had implemented SMP.  The four companies were selected to share their knowledge and experience on the implementation, best practice and sustainability performance.  The findings show that SMP has been well practice by those companies.  All companies’ emphasis on reducing environmental and social issues by implementing a number of sustainable manufacturing practices such as cleaner production, eco-efficiency, employee-oriented sustainable practices, supplier-oriented sustainable practices, and customer-oriented sustainable practices.  This finding can be used as a guideline for Malaysian SMEs in implementing the sustainable manufacturing practices in their organization.
AN EMPIRICAL ANALYSIS ON E- RETAIL SERVICE QUALITY, 3PL IN SUPPLY CHAIN L-SQUAL, E-SQUAL, AND E-SRQUAL T C, Kavitha; Praharshith Rapoor, Pavan
International Journal of Supply Chain Management Vol 8, No 4 (2019): International Journal of Supply Chain Management (IJSCM)
Publisher : International Journal of Supply Chain Management

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Abstract

Electronic commerce brings huge business opportunities and revenue growth to companies like e- retailers, mainly due to its convenient, interactive, lower costs and high degree of customization and personalization to their customers. With respect to logistics outsourcing, online shopping takes place in the chain consisting of the third party logistics providers, e-retailer, and the customer, which represents a service triad. Since, the delivery service is provided by the third party logistics (3PL) service providers, the satisfaction level of the end customers depends on the combination of both product delivery service and e-retailers service. The study proposes a research model that integrates the e-service quality (ESQ), e- service recovery quality(ESRQ), and the logistic service quality(LSQ) that are provided by the e-retailers, which furthers influences both customer satisfaction and loyalty. The study examines the second order dimensions of ESQ, ESRQ, and LSQ using second stage reflective-formative approach. The outcome of the data analysis, with the sample size of 350, concludes that ESQ strongly influences LSQ, customer satisfaction (CS) and customer loyalty (CL) when using online retail websites. Similarly, when CS is achieved it also has a strong relationship on CL. The outcome of the analysis also evaluated that ESRQ has a strong influence on CS. The relationship between LSQ and CS, LSQ and CL are strongly significant, than ESQ and ESRQ Index Termsâ?? Service Quality, ESQ, ESRQ, 3PL and LSQ
The Effect of Service Quality on Purchase Intention with Mediating Role of Store Image Aamir Abbas; Mahmood A. Hussain Akbar; Mohd Helmi Ali
International Journal of Supply Chain Management Vol 9, No 1 (2020): International Journal of Supply Chain Management (IJSCM)
Publisher : International Journal of Supply Chain Management

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Abstract

This study emphasizes to measure the effect of service quality on purchase intention with mediating role of store image. The study majorly focused on paint brands available at stores of Manama, Bahrain. Reliability of data, descriptive analysis and Pearson correlation matrix was calculated by using SPSS. The relationship among study variables is tested trough structural equation modeling (SEM) by using AMOS 24. Results highlighted that there is significant and positive relation between service quality and purchase intention of private label paint brands. Moreover, it was found that store image mediates the relationship between service quality and purchase intention of private label paint brands.
Is the Emerging Asian Stock Markets Really Predictable Based on the Operations and Information Management? Roni Bhowmik; Shouyang Wang
International Journal of Supply Chain Management Vol 8, No 1 (2019): International Journal of Supply Chain Management (IJSCM)
Publisher : International Journal of Supply Chain Management

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Abstract

Abstract—This paper examines the weak-form of market efficiency for six emerging Asian markets by using daily, weekly and monthly indices data based on the information management. The returns are not normally distributed, because they are negatively skewed and leptokurtic, and also found conditional heteroscedasticity. Findings suggest that none of the sample markets follow Random-walk and hence all are weak-form efficient markets except South Korean Markets. Additionally, short-term variants of the technical trading rules have better predictive ability than long-term variants. The results also reveal that these markets do not follow the same trend; the prices predictability is not analogous in all the sample markets.
THE INFLUENCE OF AIRPORT TERMINAL WAYFINDING MODEL ON TRAVELLERS’ BEHAVIOUR AT KUALA LUMPUR INTERNATIONAL AIRPORT (KLIA) TERMINAL, MALAYSIA Nur Khairiel Anuar, Nur Khairiel
International Journal of Supply Chain Management Vol 8, No 4 (2019): International Journal of Supply Chain Management (IJSCM)
Publisher : International Journal of Supply Chain Management

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Abstract

The purpose of this research is to assess the travellerâ??s wayfinding behaviour of airport terminal access design. Airport wayfinding is defined as a process in which a traveller makes a decision to navigate using information support systems in order to arrive to destination successfully. Quantitative data is acquired to give meaningful results justifying the research outcomes and allow non-biased interpretation of the research results. It represents the process within the development of the methodology and the concept of airport terminal access design and human wayfinding behaviour. The questionnaire is used to increase the reliability and validity of the research. Respondents who volunteered for the study are chosen among the travellers in airport terminal. The Mean, Standard Deviation (SD) and Two-Way ANOVA test were used to analyse the results and discussed with reference to the general needs as standard design of airport terminal access and take into account the preference of travellersâ?? general experience. The paper will conclude by suggesting guidelines for airport terminal wayfinding design that will seek to optimise the relative aspirations of all parties concerned. Although many studies have been conducted on wayfinding in general, a detailed evaluation on airport terminal wayfinding design and human wayfinding behaviour in respect of travellers were still unexplored domains.
Development of Digital Economy Regulatory Environment in Supply Chain Operations Ukolov Vladimir; Cherkasov Vitaly
International Journal of Supply Chain Management Vol 8, No 6 (2019): International Journal of Supply Chain Management (IJSCM)
Publisher : International Journal of Supply Chain Management

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Abstract

The article studies the insufficiently studied problem of digital economy regulatory environment development in supply chain operations, the interaction of the real and virtual sectors. The authors set the goal to analyze various aspects of this problem, to justify the supply chain strategy and the mechanisms for its solution. The article shows that digitalization, spreading in cyberspace and not supported by legal norms, represents a real threat to the development of fair competition and state sovereignty preservation. It is proved that digitalization causes the need to reformat the legal system, its basic foundations, content and application mechanisms. However, this reformatting is constrained by legal system differences used in the global community. The study made it possible to argue the need to develop model legislation on the key issues of modernity and the systemic use of digital sovereignty by states. The article used the methods of situational, structural and dynamic analysis, which contributed to the study of existing ideas about the interaction of enterprises of real and virtual sector of the economy, including government regulation of emerging problems. A systematic approach was used during the evaluation of digital economy regulatory environment. Research has revealed the systemic nature of various factor combination influence influencing the development of digital economy regulatory environment. Practical significance of study materials. The materials of the article are of practical value for public administration, government institutions, the public sector and business structures. The obtained research results are used in practice during digital economy regulatory environment development, the interaction of the real and virtual sectors. Their use contributes to the change of legal norms, the creation of conditions conducive to fair competition of relation subjects in the economic sphere and ensuring the security of state digitization.
Risk Factor Analysis of the Value Chain for Sawn Rubberwood Timber Exports to China Nimsai, Suthep; Ho, Phutawan
International Journal of Supply Chain Management Vol 8, No 6 (2019): International Journal of Supply Chain Management (IJSCM)
Publisher : International Journal of Supply Chain Management

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Abstract

This study aims to propose risk factor analysis and to estimate how risk factors impact the average production efficiency of Thai sawn rubberwood timber exports to China as this impact could represent an aspect of the market. Data from the Risk in Value Chain concept and in-depth interviews with Thai sawn rubberwood timber exporters were used to identify the variables. The data collected from the distributed questionnaires were analyzed using exploratory factor analysis. Four significant risk factors were extracted and found to be reliable: irregularity, volatility, dependability, and ambiguity. The researchers used multiple regression analysis to estimate how risk factors impact the average production efficiency. As statistically significant results with confidence intervals of 95%, risks from irregularity and volatility were two factors that had highly negative impacts on average production efficiency. The Thai government and sawn rubberwood timber exporters could use these results as a guide to carefully develop a strategy or to plan for their future business.
Moderating Effect of Innovation on the Relationship of Supply Chain Management Practices and Firm Performance: A Study of SMEs Phutthiwat Waiyawuththanapoom; Pimploi Tirastittam; Sittichai Pintuma; Wissawa Aunyawong
International Journal of Supply Chain Management Vol 9, No 2 (2020): International Journal of Supply Chain Management (IJSCM)
Publisher : International Journal of Supply Chain Management

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Abstract

The study examines the moderating effect of innovation in the relationship of supply chain management practices (SCMP) and firm performance (FP) of the SMEs of Indonesia.  To achieve this objective, using cross sectional research design, 250 questionnaires were distributed among the supply chain managers of the SMEs by using a convenient sampling technique which yield an 80% response rate. The data was analyzed by using the Structural Equation Modeling (SEM) technique. The findings of the study have shown that all the management practices have a positive and significant relationship with the FP of Indonesia SMEs. Furthermore, indirect moderating effect of innovation also shown that Innovation has a positive and significant moderating effect in most of the SCMP and FP. Whereas, one of the SCMP namely, quality information sharing (QIS) and FP relationship is not significantly moderated by the innovation. These findings empirically revealed that innovation is considered to be a significant moderator in the relationship of SCMP and FP which is considered to be significant contribution in the current study. Therefore, the current study added a body of literature in the existing empirical findings. The research limitation and future directions are also discussed at the last of the study.
MODELLING ISLAMIC HOTEL RELATIONSHIP BETWEEN SERVICESCAPE AND CUSTOMER SATISFACTION IN KLANG VALLEY: EVIDENCE FROM PLS-SEM AND IPMA ANALYSIS Ong, Mohd Hanafi Azman; Hamid, Rasidah; Burhanudin, Muhamad Addin; Razak, Intan Rahayu Abdul
International Journal of Supply Chain Management Vol 8, No 5 (2019): International Journal of Supply Chain Management (IJSCM)
Publisher : International Journal of Supply Chain Management

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Abstract

Malaysia is a country that consists of various regions in which the official region is Islam. Therefore, Malaysia is known as a popular destination for Muslim tourist to visit to and as for that there is opportunity for Malaysia to develop Islamic Hotel concept in order to fulfill the demand of Muslim tourist. Understanding the consumer attitudes towards Islamic Hotel should be the guideline for marketers in strategizing the marketing tactics. The objective of this study is to provide and insight consumers options towards Islamic hotel by measuring the service scape of the hotel which been divided into three segments which are ambiance, interior design and facilities. A questionnaire survey has been distributed for this study and result showed that there are several aspects under each of segments that can lead to customer satisfaction by using the PLS-SEM and IPMA analysis. The findings in this study can be used by other hotel operators to have a thoughtful mind on the factors that driven customersâ?? preferences and satisfaction that will aid in designing a message with better persuasion and at the same time attract more tourists to come and visit Malaysia.
The Framework of Urban Farming Towards Enhancing Quality of Life In Malaysia Laili Ibrahim; Siti Aisyah Salim
International Journal of Supply Chain Management Vol 9, No 1 (2020): International Journal of Supply Chain Management (IJSCM)
Publisher : International Journal of Supply Chain Management

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Abstract

This study aims to explore urban farming activities that could improve the quality life of B40 groups in Malaysia. At the end of the study, a framework of  the quality life example (i.e social, economic, lifestyle and health) will be developed. This study has applied a mix method by combining three approaches including structured literature reviews, interviews and surveys. In first phase, a systematic literature has been done followed by the development and validating the research framework. Respondents for this study are among Malaysian citizens from B40 group that been selected on a voluntary basis. The framework was evaluated and validated by five experts and analyzed using Cohen’s Kappa Coefficient formula. The framework consists of (i) individual factors which comprise the aspect of intention, capital, knowledge and skill; (ii) internal factors which comprise the aspect of farm, ecosystem, technology, methods and techniques; as well as (iii) external factors which comprise market, government support, resources and funding in terms of enhancing quality of life. The framework is expected to bring a paradigm shift in exposing Malaysians to improve their standard of living while promoting the development of agricultural innovations standing with developed countries

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