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Jurnal INTECH Teknik Industri Universitas Serang Raya
Published by Universitas Serang Raya
ISSN : 2407781X     EISSN : 26552655     DOI : -
Core Subject : Science, Engineering,
Decision Sciences, Operations Research & Management Engineering Industrial & Manufacturing Engineering Mechanical Engineering Transportation
Jurnal INTECH Teknik Industri Universitas Serang Raya, dengan nomor terdaftar ISSN 2407-781X (Print) dan 2655-2655 (online) adalah jurnal ilmiah yang diterbitkan oleh Program Sudi Teknik Industri, Fakultas Teknik, Universitas Serang Raya. Jurnal ini bertujuan untuk mempublikasikan hasil penelitian di bidang Teknik Industri yang diterbitkan dua kali setahun. Ruang lingkup Ilmu mencakup Riset Operasi, Sistem Manufaktur, Manajemen Industri, Ergonomi dan Sistem Kerja, Logistik dan Manajemen Rantai Pasokan, dan studi ilmiah lainnya sesuai dengan bidang lingkup penelitian Teknik Industri.
Arjuna Subject : -
Articles 219 Documents
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Aplikasi Teori Antrian dan Simulasi Promodel untuk Mengurangi Panjang Antrean: Studi Kasus di SPBU Radio Dalam Rembulan, Glisina Dwinoor; Septorino, Giovandri
Jurnal INTECH Teknik Industri Universitas Serang Raya Vol. 11 No. 1 (2025): Juni
Publisher : Universitas Serang Raya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30656/intech.v11i1.10227

Abstract

Penelitian ini dilakukan pada SPBU Radio Dalam yang merupakan SPBU di Jakarta Selatan yang tidak lagi menjual bensin beroktan rendah yaitu premium. Permasalahan yang terjadi adalah antrian yang panjang pada fasilitas pengisian bahan bakar jenis Pertalite yang banyak digunakan masyarakat. Tujuan dari penelitian ini adalah untuk mengetahui banyaknya fasilitas pelayan yang dibutuhkan atau mengoptimalkan sistem antrian yang ada untuk dapat mengurangi antrian panjang. Metode yang digunakan dalam penelitian ini adalah teori antrian dan simulasi ProModel. Penelitian ini menunjukkan bahwa fasilitas pengisian bahan bakar Pertalite masih dalam kondisi yang belum baik atau memiliki antrian yang sangat panjang. Usulan skenario yang dibuat adalah dengan menambah satu fasilitas pengisian bahan bakar, mengurangi waktu proses pengisian bahan bakar pada satu jalur fasilitas pelayanan, dan melakukan perubahan pada salah satu fasilitas pengisian bahan bakar. Berdasarkan hasil uji coba simulasi yang dilakukan, didapatkan usulan skenario terbaik yaitu skenario 3. Pada skenario 3 memiliki rata-rata total exit sebanyak 193 pelanggan dan rata-rata current quantity dalam sistem sebanyak 5 pelanggan dengan rata-rata % utilization sebesar 87%.
Briket Solar Uno Machine: Inovasi Mesin Pencetak Arang Briket Otomatis dengan Integrasi Panel Surya Putra, Al fiillian Sah; Nalhadi , Ahmad; Supriyadi , Supriyadi
Jurnal INTECH Teknik Industri Universitas Serang Raya Vol. 11 No. 1 (2025): Juni
Publisher : Universitas Serang Raya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30656/intech.v11i1.10301

Abstract

Pengembangan suatu alat pembuatan arang briket merupakan langkah penting dalam meningkatkan efisiensi proses produksi. Namun, ketergantungan pada operator menyebabkan ketidaktepatan dalam efisiensi waktu produksi. Selain itu, koordinasi antara pengisian cetakan, pengepresan, dan pelepasan arang briket sering kali mengalami keterlambatan akibat jeda waktu yang tidak seragam. Perbedaan kecepatan kerja setiap operator juga berpengaruh terhadap jumlah arang briket yang dihasilkan dalam satu siklus produksi, sehingga output produksi tidak selalu konsisten dalam periode waktu tertentu. Tujuan penelitian menciptakan suatu alat bantu yang dapat mempercepat waktu produksi arang briket. Penelitian ini menggunakan metode design thinking. Tahapan penelitian dengan melakukan Empathize, Define, Ideate, Prototype dan terakhir melakukan test. Hasil dari penelitian ini yaitu rancangan prototipe briket solar uno machine. Berdasarkan hasil penelitian, waktu proses produksi arang briket dapat  diakuratkan serta keseragaman produk juga menjadi tolak ukur keberhasilan, dimana pemrograman yang dilakukan terhadap sensor ultrasonic memastikan setiap arang briket dipotong dengan ukuran yang seragam dengan jarak 5 cm dengan bantuan actuator 220v yang akan melakukan tindakan atas perintah sensor sekaligus menghilangkan variasi panjang yang tidak diinginkan. Kapasitas produksi turut mengalami peningkatan berkat motor penggerak yang lebih efisien, memungkinkan alat ini menghasilkan lebih banyak briket dalam 3 detik per 2 arang briket. Harapannya, alat yang di kembangkan ini dapat membantu mengefisienkan waktu produksi dalam pembuatan arang briket.
Implementasi Kansei Engineering dalam Menentukan Konsep Pengembangan Kemasan Rujak Buah Potong Isna, Ade; Sari, Novi Purnama; Maharani, Devyta; Fadhillah, Fahri
Jurnal INTECH Teknik Industri Universitas Serang Raya Vol. 10 No. 1 (2024): Juni
Publisher : Universitas Serang Raya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30656/intech.v10i1.7832

Abstract

Saat ini kemasan menjadi alat promosi untuk meningkatkan nilai daya beli dan membangun kepercayaan konsumen. Kemasan rujak buah yang dijumpai pada pedagang kaki lima hanya menggunakan plastik mika atau kertas minyak yang tidak memiliki label branding serta tidak memiliki proteksi yang baik untuk melindungi rujak buah. Tujuan dilakukan penelitian ini adalah untuk menentukan konsep desain kemasan yang sesuai dengan preferensi konsumen. Metode yang digunakan dalam penelitian ini adalah Kansei Engineering dan model Principal Component Analysis atau PCA. Kansei Engineering dapat mengetahui preferensi konsumen terhadap konsep kemasan rujak buah yang mempertimbangkan aspek emosional maupun perasaan dengan melakukan survei responden. Pengolahan dengan model Principal Component Analysis dilakukan penye­der­hanaan data yang didapatkan dari responden loyal rujak buah potong. Hasil dari penelitian yang didapatkan sebanyak 82,6% konsumen berharap bahwa perlu untuk melakukan pengembangan kemasan rujak buah potong. Jumlah total sampel dan kata Kansei yang telah diseleksi untuk dijadikan referensi konsumen ialah sebanyak 38 sampel dan 39 Kansei word. Setelah melakukan penyaringan dengan metode PCA didapat tiga model konsep kemasan yang akan dikembangkan pada produk rujak buah potong. Tiga model konsep yang didapat diantaranya adalah “Fresh – Practice”, “Sustainable – Safety”, dan “Fun – Functional”. Ketiga konsep tersebut merupakan data yang dipertahankan karena value pada metode Kaiser, Standar Deviasi, dan Cumulative Proportion bernilai lebih dari satu (>1) dan memiliki proporsi lebih dari 80%. Namun, konsep yang didapat perlu dianalisis kembali dalam menentukan elemen desain yang sesuai dengan kebutuhan konsumen.
Optimization of Oyster Mushroom Business Development Through SWOT and QSPM Iman Nurjaman; Sandi Sandi; Bramantiyo Eko Putro
Jurnal INTECH Teknik Industri Universitas Serang Raya Vol. 11 No. 2 (2025): December
Publisher : Universitas Serang Raya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30656/intech.v11i2.11116

Abstract

This research was conducted at CV. Asa Agro Corporation, Cianjur, West Java, Indonesia, is a region with optimal climatic conditions for oyster mushroom cultivation. Despite the sector's potential, challenges such as product quality instability and fluctuating productivity hinder business growth. This research employs an integrated SWOT analysis strengthened by IFAS, EFAS matrices, and Quantitative Strategic Planning Matrix (QSPM) to systematically identify critical internal and external factors and formulate prioritized strategies. Unlike previous studies that predominantly rely on descriptive SWOT frameworks, this research integrates quantitative weightings and empirical prioritization through QSPM, thereby addressing a significant methodological gap in mushroom agribusiness decision-support literature and enhancing objectivity in managerial strategy formulation. Data were gathered through structured questionnaires, field observations, and secondary reports from 30 purposively selected respondents. This analysis revealed strong internal factors, including strategic location and superior spawn quality (IFAS score 2.95). In addition, there are several significant external opportunities, such as increasing consumer health awareness and government support (EFAS score 2.78). The positive relationship between time and production (r = 0.95; p < 0.05) suggests a trend of steady expansion from 2020 to 2024. This quantitative integration allows for measurable improvement in strategic decision-making precision, with QSPM scores providing clear prioritization metrics (SO strategy: 3.2; WO: 3.1; ST: 3.0; WT: 2.6). This study offers SO strategies with a QSPM score of 3.2 by utilizing strategic priorities and quantitative approaches to optimize long-term sustainable competitive advantages in the oyster mushroom agricultural sector.
Experimental Analysis of the Effect of Printing Parameters of 3D Printer FDM Machine on Dimensional Error and Surface Hardness of PLA+ Material Ibnu Abdul Rosid; Rama Sahtyawan; Grita Supriyanto Dewi; Putri Noviana Nih Pratama
Jurnal INTECH Teknik Industri Universitas Serang Raya Vol. 11 No. 2 (2025): December
Publisher : Universitas Serang Raya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30656/intech.v11i2.11210

Abstract

PLA material is one of the most commonly used materials in Fused Deposition Modelling 3D printers for various purposes. The quality of the printed part can be assessed from its dimensional accuracy and surface hardness. The method used to determine the appropriate parameters for achieving optimal results is the 2k factorial design method. The parameters studied include BTT, WT, and FP. The levels for BTT were set at 1 mm and 3 mm, WT were 1 mm and 2 mm, and FP consists of concentric and lines. Statistical analysis revealed that several parameters significantly influence the response. The statistical analysis results show factors with a P-value < 0.05 (α = 0.05). The WDE response shows an interaction between BTT, WT, and FP. The HDE response indicates that the interactions between BTT and WT, BTT and FP, WT and FP, and WT affect HDE. In the SH response, the factors BTT, WT, and the interaction between WT and PT affected SH. Meanwhile, in the LDE response, all factors had P-values > 0.05. This study also found that WT individually affects HDE, WDE, and SH. On the other hand, the WT factor interacts with BTT and FP to affect SH.
Risk Mitigation Design Based on Halal Standards and Environmental Sustainability Aspects using SCOR DS Model and HOR Method Maulina Halin; Yandra Rahadian Perdana; Dwi Agustina Kurniawati
Jurnal INTECH Teknik Industri Universitas Serang Raya Vol. 11 No. 2 (2025): December
Publisher : Universitas Serang Raya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30656/intech.v11i2.11350

Abstract

This study aims to identify, analyze, and mitigate risks in the broiler chicken supply chain at PT. XYZ by considering halal standards and environmental sustainability. Risk mapping according to the supply chain process was carried out using the Supply Chain Operation Reference Digital Standard (SCOR DS) approach model;  on the other hand, the House of Risk (HOR) method, stage 1 was used to determine the priority of risk agents and stage 2 was used to formulate effective mitigation strategies. The analysis results show 17 priority risk agents that significantly affect 80% of risk events, including the number of chickens slaughtered, poor administration, unpleasant odors, irregular working hours, delivery disruptions, and unhygienic equipment. The proposed mitigation strategies include scheduling, seasonal recruitment, warehouse management systems, waste management, routine sanitation, administrative digitization, loading and unloading supervision, weather monitoring, alternative delivery routes, and traceability implementation. The implementation of this strategy is expected to minimize the impact of risks, maintain halal integrity, support environmental sustainability, and increase the company's competitiveness.
Risk Mitigation Design in the Supply Chain Process of Arabica Cofee Fort Alla Muhammad Akbar Palakbiran; Agus Mansur; Windi Auliana
Jurnal INTECH Teknik Industri Universitas Serang Raya Vol. 11 No. 2 (2025): December
Publisher : Universitas Serang Raya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30656/1intech.v11i2.11358

Abstract

The Arabica coffee supply chain in Fort Allé is subject to a number of risks that have the potential to disrupt supply continuity and product quality. The objective of this study is to identify potential risks and develop mitigation strategies that can be integrated into the value chain. The research scope encompasses the identification, prioritization, and design of field-based countermeasures. The Delphi method was employed to identify risk events and agents, and the House of Risk (HOR) approach was utilized for analysis, evaluation, and prioritization of strategies. The data collection process entailed a multifaceted approach, encompassing observational studies, in-depth interviews, the administration of questionnaires, brainstorming sessions, and focus group discussions with cooperative stakeholders. The study identified 14 risk events and 33 risk sources, leading to the formulation of 14 preventive measures. The integration of coffee crops with secondary crops was prioritized (ETDk: 5184), as it enhances both sustainability and profitability. The proposed strategies are embedded within the coffee value chain, offering practical guidance for cooperatives and agroindustry actors to strengthen supply chain resilience and increase added value. The results of this study can serve as a reference for decision-making by cooperatives, agroindustry players, and policymakers in designing coffee supply chain strengthening programs that focus on risk mitigation and increasing added value based on sustainability.
The Influence of Servqual and Technology Acceptance Model on Maxim Customer Satisfaction Achmad Fazi Alam; Dhany Isnaeni Dharmawan
Jurnal INTECH Teknik Industri Universitas Serang Raya Vol. 11 No. 2 (2025): December
Publisher : Universitas Serang Raya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30656/1intech.v11i2.11359

Abstract

The increasingly advanced and modern social and cultural development of society has led many people to prefer instant and practical things, such as online transportation. Digital technology has changed people's consumption patterns, including in the transportation industry. This study aims to analyze the influence of SERVQUAL and the Technology Acceptance Model (TAM) on maximizing customer satisfaction. The research employed a quantitative approach, distributing questionnaires to 400 respondents who were Maxim app users. Data analysis was performed using SPSS version 25, including validity and reliability tests, as well as multiple linear regression and path analysis. The results showed that Service Quality, Perceived Usefulness, and Perceived Ease of Use had a significant effect on Customer Satisfaction. Furthermore, Customer Satisfaction also significantly influences the intention to use. Directly, Perceived Usefulness and Service Quality were found to significantly influence Behavior intention to use, while perceived ease of use only significantly influenced behavior intention to use when mediated by customer satisfaction. These findings highlight the significance of service quality, perceived usefulness, and perceived ease of use in fostering customer satisfaction and loyalty among Maxim users.
The Theory of Constraints (TOC) Approach in Overcoming Production Capacity Constraints in the Food Industry: A Case Study Agus Mulyadi; St Nova Meirizha; Satriardi Satriardi; Wirson Ariaska Putra
Jurnal INTECH Teknik Industri Universitas Serang Raya Vol. 11 No. 2 (2025): December
Publisher : Universitas Serang Raya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30656/1intech.v11i2.11384

Abstract

This study aims to overcome production capacity constraints in the HB Azaki Original Tempeh MSME using the TOC approach. The problem faced by this MSME is the imbalance between available production capacity and market demand, which results in late deliveries and waste of resources. Initial analysis using RCCP revealed bottlenecks at the soaking and fermentation workstations, with load percentages reaching 111.93% and 108.42%, respectively. Based on the study's results, the soaking and fermentation workstations experienced bottlenecks due to positive variance values and a load percentage exceeding 100%. After identifying these constraints, an optimization model was formulated using Lingo 20.0 to determine the optimal production mix while considering capacity limitations. Verification results showed that the fermentation workstation remained overloaded despite optimal scheduling, and thus, a constraint elevation strategy was implemented by adding one worker. This improvement reduced the fermentation workstation load to 48.65%, effectively eliminating the bottleneck and increasing throughput. The novelty of this study lies in integrating TOC with LP-based optimization, enabling simultaneous bottleneck identification and optimal production planning tailored to the characteristics of traditional food SMEs. This combined approach provides a practical, data-driven solution to improve capacity planning and support SMEs in meeting fluctuating market demand.

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