cover
Contact Name
-
Contact Email
-
Phone
-
Journal Mail Official
-
Editorial Address
-
Location
,
INDONESIA
JOURNAL OF APPLIED BUSINESS ADMINISTRATION
ISSN : -     EISSN : 25489909     DOI : -
Journal of Applied Business Administration (JABA) is a journal published by Study Program of Applied Business Administration, Politeknik Negeri Batam. The journal is predominantly devoted to applied business administration with special focus on industries problem solving. JABA publish quality articles based on empirical research, theoretical and practical articles. The JABA is issued 2 times a year in electronic form. The electronic pdf version is accessible on the internet free of charge. We encourage all interested contributors to submit their work for consideration.
Arjuna Subject : -
Articles 259 Documents
ANALISIS PENGENDALIAN KUANTITAS PERSEDIAAN BAHAN BAKU GAS ARGON PADA PT. XY Sinaga, Inggrid Wahyuni; Rapika, Aulia Dwi
Journal of Applied Business Administration Vol 7 No 2 (2023): Journal of Applied Business Administration
Publisher : Pusat P2M Politeknik Negeri Batam

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30871/jaba.v7i2.6356

Abstract

The background in this research is that there is no method used to manage and control the quantity of raw material supplies at PT XY. This situation causes problems in ordering raw materials so that ordering costs and costs for storage will not be optimal. The purpose of this study was to determine the effect of applying the EOQ method to the total cost of raw material inventory at PT. XY. Raw material inventory costs can be minimized by applying the EOQ (Economic Order Quantity) method. This method can show the economic order quantity, optimal purchase frequency, time to reorder/ROP (Re-Order Point), and the amount of safety stock. Data collection was carried out using documentation techniques related to observation inventory documents and interviews with several informants, for data analysis using EOQ by calculating total inventory cost, ROP, reorder frequency and safety stock. The results of calculations and data analysis using the EOQ method show that the total cost of inventory is lower than the company's actual method.
Factors Influencing The Purchasing Decision of Eco-Friendly Shopping Bags: Green Awareness as an Intervening Variable Sari, Puspa Novita
Journal of Applied Business Administration Vol 7 No 2 (2023): Journal of Applied Business Administration
Publisher : Pusat P2M Politeknik Negeri Batam

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30871/jaba.v7i2.6395

Abstract

This study aims to analyze the factors influencing consumers' purchase of eco-friendly shopping bag products. The data obtained comes from 168 respondents, who are consumers that have previously purchased environmentally friendly shopping bags at Alfamart who lives at Solo Raya. Data measurement is conducted using the Structural Equation Model based on Partial Least Squares (PLS). The findings of the study suggest that green brand characteristics and green advertising play a role in shaping green awareness. Moreover, green awareness acts as a mediator between green brand attributes and purchasing choices, as well as between green advertising and purchasing choices. These research outcomes offer valuable insights for entrepreneurs to assess diverse factors impacting consumer purchasing behaviors, thereby potentially boosting company sales and profitability. This research contributes novelty by amalgamating a research model of factors influencing green awareness and green product purchasing decisions, wherein green awareness functions as an intervening variable.
Perancangan Tampilan Website Klinik Pajak Ramah UMKM Dengan Pendekatan Evaluating Tax Sites: An Evaluation Framework (TSEF) Prayuda, Muhammad Bagus; Arniati, Arniati
Journal of Applied Business Administration Vol 7 No 2 (2023): Journal of Applied Business Administration
Publisher : Pusat P2M Politeknik Negeri Batam

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30871/jaba.v7i2.6532

Abstract

The development of technology and information in the globalization era caused significant changes in various fields. This research aims to analyze and design a tax information system for micro, small and medium enterprises (MSMEs). Data was collected through interviews and group discussions with several MSMEs using the TSEF Framework (TSEF), which focuses on discussions related to Display, Multimedia and Format to create a user-friendly website. The aspects examined are colour display, fonts, multimedia and formatting. The research results showed that the colour chosen by respondents was green, the font used was sans-serif, and the multimedia used was an explanatory video related to tax information.
The Effect Of Capital Intensity, Leverage, Profitability, And Firm Size On Tax Aggressivity Noviyanti, Diah Ayu; Kartika, Andi; Ma'sum, Muhammad Ali
Journal of Applied Business Administration Vol 8 No 1 (2024): Journal of Applied Business Administration
Publisher : Pusat P2M Politeknik Negeri Batam

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30871/jaba.v8i1.6157

Abstract

This study aims to examine the effect of Capital Intensity, Leverage, Profitability, and Company Size on Tax Aggressiveness. This study uses multiple linear regression analysis with the SPSS (Statistical Package for Social Sciencess) program. The population in this study were food and beverage companies listed on the Indonesia Stock Exchange during the observation period 2017-2022. The sampling technique used in this study was purposive sampling method, which is a sampling technique based on criteria determined by the researcher. Based on the sample selection criteria, 48 research data were obtained. The results of this study indicate that: (1) Capital Intensity has a positive and significant effect on Tax Aggressiveness; (2) Leverage has no effect on Tax Aggressiveness; (3) Profitability has no effect on Tax Aggressiveness; (4) Company Size has a positive and significant effect on Tax Aggressiveness.
Unlocking Efficiency: A Holistic Examination of Freight Forwarder Evaluation through Analytical Hierarchy Process (AHP) at PT XYZ Aggasi, Sania; Ulfah, Mutia
Journal of Applied Business Administration Vol 8 No 1 (2024): Journal of Applied Business Administration
Publisher : Pusat P2M Politeknik Negeri Batam

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30871/jaba.v8i1.6497

Abstract

This study undertakes an evaluation of five freight forwarders in PT XYZ with the objective of mitigating customer complaints pertaining to delivery delays, incorrect deliveries, and damaged goods during transit. Employing the Vendor Performance Indicator (VPI) criteria framework, comprising quality, cost, delivery, flexibility, and responsiveness, alongside the Analytical Hierarchy Process (AHP) method, data was collected through questionnaires distributed to three stakeholders within the customs and transportation department. The analysis identifies responsiveness as the most critical criterion, followed by delivery accuracy and cost considerations. Within these criteria, the ability to respond to customer demands, accuracy of material delivery, and shipping costs are delineated as the most influential sub-criteria. Forwarder MD is identified as the top performer, with forwarder CV and forwarder BI following closely. The findings reveal that forwarder MD emerges as the optimal long-term partner for PT XYZ. These findings offer actionable insights and a clear recommendation for PT XYZ or other companies facing similar challenges in selecting the most suitable freight forwarder thus can empower them to make strategic decisions, ultimately driving improvements in service delivery, customer satisfaction, and operational effectiveness on their business.
Peranan Audit Kepatuhan Terhadap Instruksi Kerja di PT Bintan Bersatu Apparel Pandiangan, Callen Back; Mukhlis, Mukhlis; Setiyanto, Adi Irawan; Priyartso, Sony
Journal of Applied Business Administration Vol 8 No 1 (2024): Journal of Applied Business Administration
Publisher : Pusat P2M Politeknik Negeri Batam

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30871/jaba.v8i1.6621

Abstract

This research examines the role of compliance audits on work instructions at PT Bintan Bersatu Apparel, with a focus on employee understanding of compliance and factors influencing its effectiveness. The research method used a qualitative approach, involving informants such as internal staff auditors, Assistant Manager Pre- production, and department leaders. In this study, it was found that the level of employee compliance with work instructions at PT Bintan Bersatu Apparel varies and is influenced by several factors, including employee understanding, management support, and the clarity of Standard Operating Procedures (SOPs). The results of compliance audits play a crucial role in influencing the implementation of work instructions by identifying discrepancies and initiating necessary corrective actions. Factors such as knowledge, motivation, attitude, experience, internal auditor training, supervision, and the availability of clear SOPs also impact the effectiveness of compliance audits. Therefore, the recommendations put forth involve concrete steps, including improving employee understanding through structured training, active management support in monitoring and enforcing compliance, and refining SOPs to ensure clarity. Additionally, the importance of developing internal auditors, rigorous supervision, periodic evaluations of employee compliance, and providing constructive feedback are emphasized. By implementing these recommendations comprehensively, PT Bintan Bersatu Apparel can ensure optimal quality, productivity, and operational safety within their company.
The Influence of Facilities, Service Quality and Price Perceptions on Trans Batam Bus Passenger Satisfaction Harlan, Fandy Bestario; Rahman, Fuad Arif; Gultom, Josua Partogi Tua Haholongan
Journal of Applied Business Administration Vol 8 No 1 (2024): Journal of Applied Business Administration
Publisher : Pusat P2M Politeknik Negeri Batam

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30871/jaba.v8i1.6704

Abstract

Transportation is something that is very close and cannot be separated in today's life. Facilities are elements related to the level of satisfaction of service users. The availability of adequate facilities encourages passengers to feel satisfaction with the company's performance. The research uses quantitative analysis methods. The aim of this research is to determine the significant influence of facilities, service quality and price perceptions partially and simultaneously on Trans Batam user satisfaction. This research found that partially facilities (X1), service quality (X2) and price perception (X3) had a significant influence on passenger satisfaction (Y). From the test results, the calculated F value is 155,889 with the F table being 2.65 so that the calculated F value > F table or 155,889 > 2.65 and the significant level is 0.000 < 0.05, so H4 is accepted, it can be concluded that simultaneously the facility variables (X1), service quality (X2) and price perception (X3) simultaneously influence Trans Batam Bus passenger satisfaction.
Analisis Pengaruh Service Quality Digital Banking Wokee Dan Customer Experience Terhadap Customer Satisfaction Bank Bukopin Syahfitri, Delviranti; Oktarici, Eddo Nanda
Journal of Applied Business Administration Vol 8 No 1 (2024): Journal of Applied Business Administration
Publisher : Pusat P2M Politeknik Negeri Batam

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30871/jaba.v8i1.7042

Abstract

Wokee is a fintech application that was established in 2017. Nevertheless, company entities persistently pursue innovation and expansion by incorporating features and advantages that can be fully utilised by KB Bukopin customers. The public's need for convenient financial services and the gradual shift of transactions to the digital domain have given rise to several financial enterprises that are actively expanding their digital operations. This study investigates the operations and activities of PT Bank Bukopin KCU Nagoya Branch. The research utilised a national sample of approximately 100 respondents, obtained through the WOKE survey. The researchers utilised data processing software tools, specifically SPSS Version 25. The research findings demonstrated a direct and substantial impact of service quality on consumer satisfaction. The customer experience has a substantial impact on consumer satisfaction. The quality of service and customer experience have a simultaneous impact on customer satisfaction at Bank Bukopin KCU Nagoya Batam branch.
Supply Chain Digitalization Strategy for Coconut Shell Charcoal to Reduce the Risk of Loss in International Trade Rahardjo, Stephanie Audrey; Harahap, Nafisah Rahmadani; Olifia, Jessica
Journal of Applied Business Administration Vol 8 No 1 (2024): Journal of Applied Business Administration
Publisher : Pusat P2M Politeknik Negeri Batam

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30871/jaba.v8i1.7044

Abstract

International business involves trade activities conducted between countries. To ensure the production of the best products, a company must have effective supply chain management. Digitalization is being widely adopted as a solution to address the challenges in international trade, keeping pace with technological advancements. This research aims to analyze the financial risks arising from the effectiveness of supply chain management in a company that produces coconut shell charcoal, utilizing digitalization. The research methodology includes a literature review, drawing data from various expert sources and readings. The findings of this research identify the challenges faced by coconut shell charcoal companies in their international supply chains and propose digitalization strategies to minimize financial risks. The results demonstrate that leveraging digital technology can enhance operational efficiency, reduce logistical barriers, and improve responsiveness to market demands. Implementing digitalization strategies offers significant benefits by enhancing overall company performance and customer satisfaction levels.
Firm Performance and Stock Returns: The Moderating Role of Google Search Volume Index: Evidence from Companies Listed in Indonesian Sharia Stock Index R, Mandasari; R, Mardiana; Dewinda, Mutty Claudia
Journal of Applied Business Administration Vol 7 No 2 (2023): Journal of Applied Business Administration
Publisher : Pusat P2M Politeknik Negeri Batam

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30871/jaba.v7i2.7056

Abstract

This study examines the effect of company performance on stock returns moderated by Google search volume on companies listed on the Indonesia Sharia Stock Index (ISSI). The research sample consists of companies registered with ISSI from January 1, 2020, to December 31, 2021. The results showed that the company's performance indicators, ROE and EPS, significantly positively affected stock returns. In addition, Google search volume directly impacts the increase in stock returns and positively moderates the relationship between EPS and stock returns. This research contributes to the accounting and capital market literature by looking at synergies between companies and investors' attention to Islamic stock returns, especially in times of crisis.