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JAKP (Jurnal Administrasi dan Kebijakan Publik)
Published by Universitas Andalas
ISSN : 23014342     EISSN : 26570092     DOI : -
JAKP, terutama berfokus pada masalah utama dalam pengembangan ilmu administrasi publik dan kebijakan publik. Ini mencakup pengembangan administrasi, kebijakan daeerah, otonomi dan birokrasi, aparatur negara, desentralisasi, pengembangan ekonomi dan sains, manajemen publik, proses dan Teknik pengambilan keputusan publik, dan setiap ilmu sosial yang mencakup ilmu perkembangan ilmu Pendidikan, kesehatan masyarakat, politik fiskal, dan perencanaan daerah. Dalam tahun terbitnya JAKP akan menerbitkan jurnal dua kali dalam dua periode: April dan Oktober. Silakan kirim naskah Anda. Template dan pedoman penulisan bias diunduh pada laman ini.
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Articles 233 Documents
Pelayanan izin usaha secara one single submission di Aceh Barat Setyaningsih, Dista; Ilhamsyah, Fadhil; ikhsan, ikhsan; Hajad, Vellayati
Jurnal Administrasi dan Kebijakan Publik Vol. 6 No. 2 (2021): Oktober
Publisher : Laboratorium Administrasi Publik FISIP Universitas Andalas

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25077/jakp.6.2.180-196.2021

Abstract

T The article talks about the electronic business license service provided by the One Single Submission (OSS) application, which has been implemented at the West Aceh Regency's Office of Investment and One Stop Integrated Services (DPMPTSP). One Single Submission (OSS) One form of public service implementation that implements E-Government. This paper applied qualitative research methods to investigate the phenomena that occur in electronic services. The study's findings show that licensing services try to use the One Single Submission (OSS) application, as evidenced by several research indicators, including OSS's ease of use, trust in business actors' privacy security, service officers' assistance, the OSS website, and the service's content and appearance. OSS that is comprehensive and simple to comprehend. It may be stated that electronic services implementing OSS have been running properly at the West Aceh Regency Investment and One-Stop Service Office.
Analisis Pengaruh Kepuasan Kerja Dan Gaya Kepemimpinan Terhadap Kualitas Pelayanan Publik Di Rumah Sakit Umum Daerah (Rsud) Kefamenanu Dengan Motivasi Kerja Sebagai Variabel Intervening Lassa, Anita; Tiza, Agustinus Longa
Jurnal Administrasi dan Kebijakan Publik Vol. 6 No. 1 (2021): April
Publisher : Laboratorium Administrasi Publik FISIP Universitas Andalas

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25077/jakp.6.1.93-112.2021

Abstract

S Service quality relates to conditions related to services, people, processes and the environment where the quality is determined when the delivery of public services takes place. There are many factors that can af ect the quality of public services including leadership, supervision, performance, job satisfaction and employee motivation. However, it is not known exactly what factors consistently af ect the improvement of the quality of public services. This study aims to analyze the ef ect of leadership style and job satisfaction on work motivation and service quality and to analyze the ef ect of work motivation on service quality at Kefamenanu regional public hospital. The research method used is a survey research method. The research data were analyzed quantitatively through the multivariate structural equation model (SEM) technique using the IBM SPSS AMOS program. Hypothesis testing proves that job satisfaction has an ef ect on job satisfaction because the probability (P) value is zero point zero zero seven which is smaller than zero point zero fifty; leadership style has no ef ect on work motivation because the probability (P) value is zero point one hundred and sixty six which is greater than zero point zero fifty; job satisfaction has an ef ect on service quality because the probability (P) value is zero point zero ten which is smaller than zero point zero fifty; leadership style has no ef ect on the quality of public services because the probability (P) value is zero point zero eighty one which is greater than zero point fifty; and work motivation af ects the quality of public services where the probability value (P) is zero point zero zero three which is smaller than zero point zero fifty.
Manajemen Pengembangan Sagu Di Kampung Simporo Distrik Ebungfauw Kabupaten Jayapura Muhammad Ismail, Muhammad Ismail
Jurnal Administrasi dan Kebijakan Publik Vol. 7 No. 1 (2022): April
Publisher : Laboratorium Administrasi Publik FISIP Universitas Andalas

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25077/jakp.7.1.24-43.2022

Abstract

Pengembangan ekonomi masyarakat pengolah sagu masih jalan di tempat. Kreasi dalam pengolahan dan pola konsumsi masyarakat menjadi permasalahan yang harus dipecahkan. Tujuan penelitian ini untuk mengetahui bagaimana kebijakan pengembangan ekonomi masyarakat melalui pengelolaan potensi sagu, serta bagaimana strategi dalam mengembangkan pengolahan sagu. Analisa data menggunakan deskriptif analisis dengan analisa SWOT. Hasil penelitian menunjukkan bahwa kebijakan pengembangan ekonomi masyarakat selama ini melalui program pemberdayaan ekonomi masyarakat kurang diarahkan ke pengembangan potensi sagu, hal ini disebabkan karena belum ditetapkannya sagu sebagai salah satu komoditi unggulan pemerintah Kabupaten Jayapura. Faktor penghambat/kelemahan dalam upaya pengembangan ekonomi masyarakat di Kampung Simporo tertumpu pada sistim pengelolaan sagu yang masih tradisionil, kurangnya pembinaan dan pendampingan bagi masyarakat pengelola sagu, pola konsumsi masyarakat sudah mulai beralih ke beras, kurangnya modal usaha, dan kurangnya penganekagaman produk berbahan dasar sagu. Hasil analisis SWOT menunjukan bahwa posisi grafik pemetaan analisis sumbu X sebesar -0,374(negative) dan sumbu Y sebesar 0,220 (positif), sehingga posisi kebijakan berada pada kuadran ketiga (III) artinya disarankan untuk mengubah strategi sebelumnya yang diangap belum dapat meningkatkan kesejahteraan masyarakat.
Analisis Pelayanan Penerbitan Surat Izin Mendirikan Bangunan (IMB) di Dinas Penanaman Modal Pelayanan Terpadu Satu Pintu Dan Tenaga Kerja Kota Sungai Penuh Primadi, Fandi Esa; Febrianmansyah, Rudi; Jafrinur, Jafrinur
Jurnal Administrasi dan Kebijakan Publik Vol. 7 No. 2 (2022): Oktober
Publisher : Laboratorium Administrasi Publik FISIP Universitas Andalas

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25077/jakp.7.2.87-105.2022

Abstract

This research was conducted at the One Stop Integrated Service and Manpower Investment Service (DPMPTSPTK) Sungai Penuh City. This research was conducted to find out how the implementation of IMB (building permit) granting in various forms of IMB and to find out the service inhibiting factors in the issuance of IMB in Sungai Penuh City. This research was conducted using a quantitative descriptive method combined with a qualitative descriptive method. The survey population of this study was the entire community of applicants for IMB at the office of DPMPTSPTK Sungai Penuh City in 2019, while the sample from this study was part of the population. The sampling technique in this study used the Slovin formula with a significance level of 0.05. From the study on the implementation of IMB granting, it was found two factors inhibited the process, namely the time factor and the completion factor. The time factor is the worst factor with the lowest average score (2.76) of the six service standards. In general, the delay in the IMB issuance process is due to the officer concerned rarely being in the area or outside the area. While the cost factor has the second lowest average score (2.87) of the six service standards. It was found that almost all requests/respondents who complained about the tariffs or levies imposed were quite high.
Upaya Pengembangan Inovasi Melalui Jaringan Inovasi Pelayanan Publik Haerana, Haerana; Fatmawati, Fatmawati; Burhanuddin, Burhanuddin; Mustari, Nuryanti
Jurnal Administrasi dan Kebijakan Publik Vol. 7 No. 1 (2022): April
Publisher : Laboratorium Administrasi Publik FISIP Universitas Andalas

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25077/jakp.7.1.14-23.2022

Abstract

The Public Service Innovation Network is a form of cooperation in the development of public service innovations that are run between related agencies, as an effort so that all parties are connected to each other in the development of public service innovations. This research is based on qualitative research method with descriptive type. Data were collected through interviews, observation and documentation. The data validation technique uses the theory of Miles & Huberman. The results of the research show that the implementation of the South Sulawesi JIPP is well implemented, with the ability to distribute the latest information with the support of a website that was created, as a learning tool and a data center for public service innovation information, and become a center for accelerating the quality of public services in the province of South Sulawesi so that a number of Regional Apparatus Organizations have succeeded. won an award at the Public Service Innovation Competition at the National level. The Public Service Innovation Network is a stakeholder collaboration node for the success of the one agency one innovation movement so that ultimately a creative climate is created to create public service innovations in the scope.
Analisis Kebijakan Kewirausahaan Nasional Di Metaverse Azzam, Abdurrofi Abdullah
Jurnal Administrasi dan Kebijakan Publik Vol. 7 No. 1 (2022): April
Publisher : Laboratorium Administrasi Publik FISIP Universitas Andalas

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25077/jakp.7.1.1-13.2022

Abstract

Metaverse as a digital phenomenon has had an impact on global life since the Covid-19 pandemic took place. Almost all countries experienced disruption in various sectors. One of the countries undergoing transformation is Indonesia. This transformation has become an attraction for researchers to examine the steps taken by the Indonesian government to address the demand for national entrepreneurship in the Metaverse. Moreover, the metaverse has both opportunities and challenges. This study focuses on the public policy dimensions of the Indonesian government in dealing with national entrepreneurship and aims to analyze the factors that play a role in the effectiveness of implementing public policies in the use of the metaverse in Indonesia by using the policy implementation model offered by the Brian W. Hoogwood and Lewis A model. Guns. This study uses qualitative research methods with data collection by literature study. The results show that Indonesia has not optimally developed a national entrepreneurship policy in the metaverse.
Pengaruh Kualitas Pelayanan E-KTP Terhadap Kepuasaan Masyarakat Di Kabupaten Pulau Morotai Provinsi Maluku Utara Hulahi, Ekklesia; Pribadi, Ulung; Rasyid, Syamsul Bahri Abd; Pora, Sahrul; Sari, Inrinofita
Jurnal Administrasi dan Kebijakan Publik Vol. 7 No. 1 (2022): April
Publisher : Laboratorium Administrasi Publik FISIP Universitas Andalas

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25077/jakp.7.1.56-71.2022

Abstract

The government as a public service provider where the community must be responsible must be responsible and continue to strive to provide the best services to improve public services. For this reason, the government trains digital-based public services so that government agencies can serve the community easily and quickly. So, in this study, it aims to see the effect of e-KTP service quality on community satisfaction in Morotai Island Regency in North Maluku Province and this study uses quantitative methods to determine the quality of services that make the most impact on people's satisfaction. The sample drawn is 100 people. The data collection technique used is a survey technique, in which data is collected through the distribution of online questionnaires (Google forms). The results show that the evidence obtained from physical evidence, impact, strength, assurance and empathy has been applied in the effect of e-KTP services on community satisfaction carried out by the Ministry of Population and Civil Registration of Morotai Island Regency. There are two variables that have a positive and significant influence on other variables, namely service and empathy for community satisfaction in e-KTP. Meanwhile, three other variables that do not have significant variables are the capacity and guarantee of community satisfaction in the e-KTP service provided by the Morotai Island government. And to improve the quality of E-KTP services from the population and the Morotai Island Civil Registry Office to examine the variables that are at the center of this research, especially on variables that have a significant negative effect (physical evidence, arrests, and guaranteed), so they can comply with the rules and mechanisms in improving the quality of e-KTP services to the satisfaction of the community.
Penerapan Aplikasi Sistem Keuangan Desa (Siskeudes) Dalam Mencegah Terjadinya Tindak Pidana Korupsi Di Desa Karang Sentosa Rahmi, korin; Azijah, Dewi Noor; Purnamasari, Hanny
Jurnal Administrasi dan Kebijakan Publik Vol. 7 No. 1 (2022): April
Publisher : Laboratorium Administrasi Publik FISIP Universitas Andalas

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25077/jakp.7.1.44-55.2022

Abstract

This study aims to analyze the application of the Village Financial System Application (SISKEUDES) in preventing the occurrence of criminal acts of corruption in Karang Sentosa Village, Karang Bahagia District, Bekasi Regency, West Java Province. This study uses a descriptive qualitative approach by collecting data using interviews and observations. The results showed that the implementation of the Village Financial System Application (SISKEUDES) brought quite good changes to the Karang Sentosa Village government by facilitating accurate accountability reporting by producing transparent and accountable financial reports, so as to prevent corruption by the Village Head. and other village officials.
Analisis Penerapan Disiplin Pegawai Negeri Sipil di Lingkungan Pemerintah Kabupaten Kotawaringin Barat Adyani, Sofia; Indrajaya, Kusnida; Listyarini, Sri
Jurnal Administrasi dan Kebijakan Publik Vol. 7 No. 2 (2022): Oktober
Publisher : Laboratorium Administrasi Publik FISIP Universitas Andalas

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25077/jakp.7.2.106-114.2022

Abstract

One indication of the low quality of civil servants is the existence of disciplinary violations within the West Kotawaringin Regency Government. Constraints faced by a Civil Servant in the application of Civil Servant discipline are the lack of strict sanctions given by the authorized official and the erosion of Civil Servant discipline. The purpose of this study is to analyze the application of civil servant discipline based on Government Regulation No. 53 of 2010 concerning Civil Servant Discipline and analyze the factors that encourage and hinder the discipline of Civil Servants in the West Kotawaringin Regency Government with reference to the theory proposed by Nitisemito, namely Purpose and Ability, Leading Example, Prosperity, Threat and Assertiveness. This research method is qualitative. Data was collected through interviews, observation and documentation, the selection of informants was carried out by purposive sampling, namely the selection of informants with the consideration that the informants really knew or were directly involved with the research focus. The data analysis technique used is data reduction, data presentation and conclusion drawing. The solution to the disciplinary problem is the existence of sanctions or strict action if a Civil Servant is proven to have committed a disciplinary violation which aims to provide a deterrent effect and shock therapy so that other Civil Servants do not imitate or commit more serious violations.
Peran Lembaga Swadaya Masyarakat Dalam Penguatan Pemerintahan Lokal: Studi: Center for Disaster Risk Management- Community Develompent Study (CDRM_CDS) dan Cipta Fondasi Komunitas (CFK) di Kabupaten Mentawai Rinawati, Rinawati; Effendi, Nusyirwan
Jurnal Administrasi dan Kebijakan Publik Vol. 7 No. 1 (2022): April
Publisher : Laboratorium Administrasi Publik FISIP Universitas Andalas

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25077/jakp.7.1.72-86.2022

Abstract

Development is a must and important in an effort to create community welfare. In carrying out development, it is necessary to cooperate with the government as a development coordinator with parties outside the government who have sensitivity and a sense of social responsibility for development in the community. Community Social Institutions (NGOs) are institutions from the community that can be used as government partners in community development. This program is supported by increasing the capacity of institutions and the community itself through training and counseling. The role of NGOs in strengthening local government, the results obtained are at the structural stage. This means that we can only see the birth of a local government structure which in fact originates from the desire of the community that is formed in a participatory manner. However, to see the role of government that influences the development and welfare of the community, this is still not seen in a concrete way. This is in accordance with the concept of empowerment that empowerment is a process. Local government or empowerment cannot be done in a short time pheriod. Sustainability in this program is needed until the local government can truly be empowered or independent. To increase local government independence, not only carried out by NGOs, but all of relevant parties such as the Regional Government, the Community, and the local government it self, there must be efforts to increase empowerment