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INDONESIA
IMPROVEMENT: Jurnal Ilmiah untuk peningkatan mutu manajemen pendidikan
Published by Universitas Negeri Jakarta
ISSN : 23555114     EISSN : 25978543     DOI : 10.21009/improvement
Core Subject : Science, Education,
Decision Sciences, Operations Research & Management Education
This journal covers the discipline of Educational Management, including: quality management, utilization of information and technology, curriculum development, student affairs, human resource in education, public relation, and community-based education.
Arjuna Subject : -
Articles 183 Documents
 15   16   17   18   19 
Optimization of Academic Services Based on Quality Function Deployment: An Integration Study of Servqual Method at Graha Nusantara University Lubis, Fitri Romaito; Siregar, Martua; Harahap, Yusniar; Harahap, Bayo; Azzahra, Fitrah Suci
Improvement: Jurnal Ilmiah untuk Peningkatan Mutu Manajemen Pendidikan Vol. 11 No. 2 (2024): Improvement: Jurnal Ilmiah Untuk Peningkatan Mutu Manajemen Pendidikan
Publisher : Program Studi Manajemen Pendidikan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21009/improvement.v11i2.49726

Abstract

This research is motivated by the need to improve academic service quality at Graha Nusantara University to meet student expectations and dynamic higher education industry demands. The study aims to analyze gaps between students' perceptions and expectations of academic services and develop innovative strategies through the integration of Quality Function Deployment (QFD) and SERVQUAL. The research employs a mixed-method approach with sequential explanatory design, conducted in 2024 involving 289 students as respondents selected through proportionate stratified random sampling from 1,038 population. Data collection utilized SERVQUAL dimension-based questionnaires and semi-structured interviews. The results identified eight service attributes with significant gaps, particularly in campus facilities (gap=-1.15), health services (gap=-1.11), and problem-solving training (gap=-1.01). Based on improvement ratio, enhancement priorities include facility cleanliness (1.59), health services (1.55), and problem-solving training (1.50). The research recommends improving cleaning systems, developing health facilities, modernizing laboratories, and implementing problem-based learning.
Analysis of The Influence of Leadership Competency, Staff Involvement, and Facilities on The Performance of Educational Institutions Samaniyah, Safngatul Ngasris; Hasyim, Ahmad Fuad; Wafirah, Milna
Improvement: Jurnal Ilmiah untuk Peningkatan Mutu Manajemen Pendidikan Vol. 11 No. 2 (2024): Improvement: Jurnal Ilmiah Untuk Peningkatan Mutu Manajemen Pendidikan
Publisher : Program Studi Manajemen Pendidikan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21009/improvement.v11i2.49894

Abstract

This study aims to analyze the influence of leadership competence, staff involvement, and facility quality on the perception of effectiveness in educational organizations. A quantitative approach is used with the Partial Least Squares Structural Equation Modeling (PLS-SEM) method to test the relationship between leadership competence, staff engagement, facilities, and perception of organizational effectiveness. Data was obtained from a survey of employees of educational institutions with a total of 100 respondents selected using purposive sampling. The results of the analysis show that staff facilities and involvement have a significant effect on the perception of the effectiveness of educational organizations, while leadership competencies have a lower direct influence. These findings indicate that adequate facilities and staff involvement are important factors in shaping a positive perception of organizational effectiveness. This study contributes to the literature on internal factors that affect the effectiveness of educational organizations, in particular by exploring the influence of a combination of variables of leadership competence, facilities, and staff engagement. This study closes the knowledge gap related to the comprehensive impact of these factors on the perception of organizational effectiveness. These findings provide recommendations for educational leaders to improve resource allocation to support facilities and increase staff involvement in decision-making. This is important for creating a conducive work environment, which will contribute to the perception of the organization's effectiveness and the potential for overall productivity improvement
Determinants of Internal Control System Quality at Vocational High School Amanda Bella Paramitha; Nurhasan Hamidi
Improvement: Jurnal Ilmiah untuk Peningkatan Mutu Manajemen Pendidikan Vol. 11 No. 2 (2024): Improvement: Jurnal Ilmiah Untuk Peningkatan Mutu Manajemen Pendidikan
Publisher : Program Studi Manajemen Pendidikan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21009/improvement.v11i2.49924

Abstract

This study aims to examine (1) the influence between teacher citizenship behavior and internal control system quality at vocational high schools; (2) the influence between internal quality audits and internal control system quality at vocational high school;(3) the influence between local wisdom value-based management and internal control system quality at vocational high school. The method of the study was based on descriptive quantitative. The sampel of this study were 57 of A-accredited public and private vocational high schools includes: Surakarta, Klaten, Karanganyar, Sragen, Sukoharjo and Boyolali. The data was collected by questionnaire. The Confirmatory Factor Analysis (CFA) approach was used to examine this study model, which was aided by SmartPLS Version 3.0 software. The results of the study show that (1) there is a significantly affect between teacher citizenship behavior and internal control system quality at vocational high school. This is evidenced by p-value of 0.000 < 0.05; (2) there is a significantly affect between internal quality audit and internal control system quality at vocational high schools. This is evidenced by p-value of 0.028 < 0.05; (3) there is a significantly affect between local wisdom value-based management and internal control system quality at vocational high school. This is evidenced by p-value of 0.000 < 0.05.
Students Perception of The Impact of The Merdeka Belajar Kampus Merdeka (MBKM) Program on Improving Graduate Quality at The Faculty of Education, State University of Jakarta Rosyidi, Unifah; Karnati, Neti; Rahmatiah; Anidhyta, Chyta; Ifnuari, Reza; Giantama, Mohamad Shepna
Improvement: Jurnal Ilmiah untuk Peningkatan Mutu Manajemen Pendidikan Vol. 11 No. 2 (2024): Improvement: Jurnal Ilmiah Untuk Peningkatan Mutu Manajemen Pendidikan
Publisher : Program Studi Manajemen Pendidikan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21009/improvement.v11i2.50242

Abstract

This research aims to find out that the impact of the MBKM program can contribute to improving the quality of student graduates at FIP ​​UNJ. The research method used is a survey, using a quantitative approach. The data collection technique in this research was carried out using a questionnaire designed in the form of a statement with a Likert assessment, then distributed via Google form involving a sample of 323 FIP UNJ students. The sampling technique of 323 respondents as samples in this study used the technique (Proportional random sampling), namely the sample by paying attention to the proportion of the population elements. The results of this study are that FIP ​​UNJ students tend to have a positive perception of MBKM, which is considered to strengthen experiential learning, improve hard skills and soft skills, and prepare them for the world of work. MBKM contributes significantly to improving the quality of graduates and the suitability between education and work after graduation. This program also supports the development of students' intelligence and personality. However, there are several obstacles in its implementation, such as lack of socialization and cooperation with industry, which can be overcome through increased socialization, cooperation, monitoring, evaluation, and provision of adequate resources to increase the effectiveness of the program.
Integration of Edtech in Primary School Management to Improve Literacy: a Case Study of Indonesia And Finland Hamidah; Apriliyani; Purnawati; Warman
Improvement: Jurnal Ilmiah untuk Peningkatan Mutu Manajemen Pendidikan Vol. 11 No. 2 (2024): Improvement: Jurnal Ilmiah Untuk Peningkatan Mutu Manajemen Pendidikan
Publisher : Program Studi Manajemen Pendidikan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21009/improvement.v11i2.50314

Abstract

This article explores the role of educational technology (EdTech) in improving literacy outcomes, focusing on diverse contexts such as Indonesia and Finland. In countries like Indonesia, where educational disparities are prevalent, especially in rural areas, EdTech has the potential to bridge resource gaps and provide equitable access to quality educational content. This review synthesizes findings from existing studies on the effectiveness of digital tools such as e-books, learning management systems, and gamified applications in enhancing literacy. The method involves a systematic review of literature, examining the impact of EdTech in multilingual and resource-poor settings, with a comparative analysis of Finland's successful integration of technology in its education system. The results demonstrate that EdTech can improve literacy by providing accessible, engaging, and personalized learning experiences. Furthermore, tools like language translation and adaptive learning platforms can cater to diverse linguistic and educational needs. The discussion highlights how EdTech, when effectively implemented, can foster more inclusive and equitable educational opportunities. In conclusion, the study recommends that governments implement policies supporting EdTech, schools invest in teacher training and infrastructure, and EdTech developers create affordable, context-specific solutions. Future research should focus on longitudinal and quantitative studies to assess the long-term impact of EdTech on literacy development.
KEBIJAKAN KOLONIAL DALAM MANAJEMEN PENDIDIKAN KRISTEN DI INDONESIA SEBELUM MASA POLITIK ETIS Badaruddin, Kemas; Zaila, Siti; Salsabila, Mirrah; Ramadhan, Syahrul
Improvement: Jurnal Ilmiah untuk Peningkatan Mutu Manajemen Pendidikan Vol. 11 No. 2 (2024): Improvement: Jurnal Ilmiah Untuk Peningkatan Mutu Manajemen Pendidikan
Publisher : Program Studi Manajemen Pendidikan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21009/improvement.v11i2.51314

Abstract

The field of education in the colonial era is often studied in the context of the implementation of the Ethical Policy, one of which is based on the speech of Queen Wilhelmina in 1901 which emphasized that the Netherlands is a Christian country and is committed to helping the mission of that religion. This research attempts to answer the formulation of questions about political policies in Christian education management prior to the Ethical Politics period. The methodology used is a historical research type by going through literature searches, evaluating, verifying, and synthesizing evidence from the data collected. The results of this study indicate that education management policies have been pursued by the Vereenigde Oostindische Compagnie (VOC) since the early 17th century, where due to the influence of religious wars, this trading partnership also tried to replace Portuguese domination and Catholicism in Indonesia. The form of education in that era was still simple to teach obedience and religious rituals in individual teaching without class levels. Apart from a shortage of experienced educators, Dutch language was less popular than Portuguese and Malay. After the company collapsed in 1799, the Dutch government was neutral towards religious affairs since 1808. This caused many "Zending" (Protestant Evangelism) bodies to spread religion as well as establish a number of educational institutions as happened in Minahasa (since the 1830s) and in Batak lands (since the 1860s).
PERANAN K.H. AGUS SALIM DALAM MANAJEMEN PENDIDIKAN DI KOTO GADANG TAHUN 1912-1915 Pramasto, Arafah; Fahira, Dina; Elfadhilah, Safira
Improvement: Jurnal Ilmiah untuk Peningkatan Mutu Manajemen Pendidikan Vol. 11 No. 2 (2024): Improvement: Jurnal Ilmiah Untuk Peningkatan Mutu Manajemen Pendidikan
Publisher : Program Studi Manajemen Pendidikan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21009/improvement.v11i2.51315

Abstract

K.H. Agus Salim is an Indonesian national hero known as a scholar, politician, professional and journalist. Her activism can be traced from the time of the national movement to the period of defending independence. However, there is an experience that is so unique, namely when Salim fought for education in his hometown of Koto Gadang, West Sumatra. This writing uses the biographical research method of education to highlight Salim's historical role in the field of educational management. Since childhood, Agus Salim was known to be intelligent and studious. He took all of his education at the Dutch colonial school and always excelled and was fluent in many languages (polyglot). In the midst of a discriminatory colonial education system, he succeeded in establishing the private Hollandsche Inlandsche School (HIS) with the help of non-governmental organizations in 1912. He served as an advisor and teacher. Many of the school's alumni have been successfully accepted into government advanced schools, one of the reasons being that foreign language education (Dutch) is taught from an early age. Furthermore, "Studiefonds Koto Gadang" as the institution he founded helps outstanding students to get free education and continue their education. The basis of Agus Salim's contribution lies in the influence of Islamic modernism thought brought by Muhammad Abduh, that Muslims must achieve the pleasure of Allah with intellectual intelligence. Salim completes it by building awareness of nationalism and love for the motherland.
HUBUNGAN BUDAYA KERJA, GAYA KEPEMIMPINAN, MOTIVASI KERJA DAN DISIPLIN KERJA DALAM MENINGKATKAN KINERJA GURU DAN MUTU PENDIDIKAN DI SMP NEGERI 1 DAN SMP NEGERI 6 KOTABARU Herliana, Puspa; Riskawaty, Helyna; Hermawan, Hendry; Amelia, Rizky
Improvement: Jurnal Ilmiah untuk Peningkatan Mutu Manajemen Pendidikan Vol. 12 No. 1 (2025): Improvement: Jurnal Ilmiah Untuk Peningkatan Mutu Manajemen Pendidikan
Publisher : Program Studi Manajemen Pendidikan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21009/improvement.v12i1.52661

Abstract

This study analyzes the relationship between work culture, leadership style, work motivation, and work discipline on teacher performance at SMP Negeri 1 and SMP Negeri 6 Kotabaru using a mixed-method approach. Quantitative analysis results show that work culture and work discipline do not have a significant effect on teacher performance, with p-values of 0.235 and 0.225, respectively. In contrast, leadership style and work motivation have significant effects, with p-values of 0.007 and 0.000, respectively. Qualitative analysis indicates that while work culture and work discipline do not have a direct impact, they remain important in supporting teacher performance. The simultaneous hypothesis suggests that all variables collectively influence teacher performance, although individual contributions from work culture and work discipline are not significant. This research provides insights for the development of more effective educational policies.
Implementasi implementasi manajemen kelas berbasis mindfulness untuk meniningkatkan hasil belajar peserta didik kelas VII dalam pembelajaran pendidikan agama katolik di SMPN 1 Nubatukan Raring, Maria Elisabeth Wesan; Kebingin, Benedikta Yosefina; Keban, Yosep Belen
Improvement: Jurnal Ilmiah untuk Peningkatan Mutu Manajemen Pendidikan Vol. 12 No. 1 (2025): Improvement: Jurnal Ilmiah Untuk Peningkatan Mutu Manajemen Pendidikan
Publisher : Program Studi Manajemen Pendidikan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21009/improvement.v12i1.56629

Abstract

This study aims to describe the implementation of mindfulness-based classroom management in Improving the Learning Outcomes of Students in the Kleas VII Catholic Religious Education Subject at SMP Negeri 1 Nubatukan. The background of this research is based on the challenge of creating an effective learning environment, where students often lack focus or concentration and have difficulty in applying the values of Catholic teachings in daily life. The mindfulnsess approach was chosen as a solution to improve concentration, emotion regulation, and student involvement in learning. This study uses a qualitative method with observation, interview, and documentation data collection techniques. The research subjects included, the principal, PAK teachers, and five students of grade VII. The results of the study showed that mindfulness-based classroom management succeeded in improving students' concentration, emotional intelligence, and ability to socialize. In addition, this approach also has a positive impact on student learning outcomes, both cognitive, affective, and psychomotor aspects. The findings of this study support several previous studies that have stated that mindfulness can improve learning outcomes, although there are other studies that show its impact on psychological aspects more significantly than academics.
DEVELOPING A THEORETICAL SERVICE QUALITY FRAMEWORK FOR A STUDENT FUNDING SYSTEM Dirkse van Schalkwyk, Riaan; van Antwerpen, Sumei
Improvement: Jurnal Ilmiah untuk Peningkatan Mutu Manajemen Pendidikan Vol. 12 No. 1 (2025): Improvement: Jurnal Ilmiah Untuk Peningkatan Mutu Manajemen Pendidikan
Publisher : Program Studi Manajemen Pendidikan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21009/improvement.v12i1.53981

Abstract

This article proposes a comprehensive theoretical framework aimed at enhancing service quality (SQ) within a student funding system in South Africa. Drawing on extensive literature regarding SQ and organisational excellence, the framework integrates macro-level systemic dimensions with micro-level student-focused components. The study employed a qualitative research methodology, incorporating a document analysis approach as primary data collection techniques. This approach emphasises a holistic strategy for the re-engineering of a student funding system, aligning with stakeholder needs and the Baldrige Performance Excellence Framework. Key dimensions identified within this framework leadership, strategic planning, operational processes, stakeholder engagement, continuous improvement, and measurement are essential for achieving superior service delivery and organisational effectiveness. The findings suggest that this theoretical framework not only addresses existing gaps in student funding operations but also sets the foundation for future empirical validation and refinement.

Page 17 of 19 | Total Record : 183

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