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Business and Finance Journal
Published by Universitas Nahdlatul Ulama Surabaya
ISSN : 25274872     EISSN : 2477393X     DOI : https://doi.org/10.33086/bfj
Core Subject : Economy,
Economics, Econometrics & Finance
Business and Finance Journal UNUSA (p-ISSN: 2527-4872; e-ISSN: 2477-493X) is a scientific peer-reviewed journal published by Faculty of Economics and Business, Universitas Nahdlatul Ulama Surabaya, Indonesia. Since Established in 2016, BFJ is intended Provide a medium for dissemination of original and quality research on various topic in business, finance and economics.
Arjuna Subject : -
Articles 221 Documents
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KNOWLEDGE SHARING, INNOVATION CAPABILITY AND PUBLIC SECTOR PERFOMANCE IN INDONESIA Dwi Irawan; Mudrifah Mudrifah
Jurnal Bisnis dan Keuangan Vol 7 No 1 (2022): Business and Finance Journal
Publisher : UNUSA Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33086/bfj.v7i1.2274

Abstract

This study aims to investigate the impact of knowledge sharing, innovation capability on the public sector performance in Indonesia. This study's data consisted of all Regional Work Units from various provinces in Indonesia. The data is analyzed using Structural Equation Modeling (SEM) with PLS 3.0 tools. The result shows that tacit knowledge sharing does not affect on innovation capability, but explicit knowledge sharing positively affects on innovation capability of public sector organizations. Furthermore, the innovation capability affects the organizational performance, which means that new ideas, new services, and improving the quality of services carried out by public sector organizations can improve organizational performance.
THE MODERATING ROLE OF RELIGIOSITY ON ETHICAL BEHAVIORAL INTENTION: PLANNED BEHAVIORAL THEORY APPROACH Salsabila Hana Haninda; Rizki Amalia Elfita
Jurnal Bisnis dan Keuangan Vol 7 No 1 (2022): Business and Finance Journal
Publisher : UNUSA Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33086/bfj.v7i1.2372

Abstract

The study aims to examine the influence of perceived behavioral control on ethical behavioral intention and examine the moderating role of religiosity on the relationship between perceived behavioral control and ethical behavioral intention. This is quantitative research by adding discussing explanations. Data were obtained from 110 questionnaires distributed to auditors in public accounting firms located in Surabaya. The statistical analysis used is Partial Least Square (PLS). The results of the study indicate that perceived behavioral control positively affects the ethical behavioral intention of auditors. Moreover, the results of the study show that religiosity has an influence on ethical behavioral intention, but it does not moderate the auditor’s perception of behavioral control.
Analysis and Design of “Universitas Dinamika” Web Page Design in Creating Customer Experience and Buying Interest of New Students from Sidoarjo Gerdy Irfandy; Ayouvi Poerna Wardhanie; Candraningrat Candraningrat
Jurnal Bisnis dan Keuangan Vol 7 No 1 (2022): Business and Finance Journal
Publisher : UNUSA Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33086/bfj.v7i1.2558

Abstract

The community's need for higher education in Indonesia continues to grow, seen from the increasing number of higher education institutions every year. Dinamika University as one of 328 Private Universities (PU) in East Java has implemented marketing tools using a website ( www.dinamika.ac.id ). However, the availability of the website has not been proven to be effective in attracting new students to register at Dinamika University. From 5134 new students, 3785 students (74%) received admissions information through offline media, 1256 students (24%) through online media, and 93 students (2%) through other media. This study aims to determine the effect of the design of visual and verbal web page elements on the buying interest of new students through customer experience. This study combines the PLS-SEM as an analytical method and the Double Diamond method in designing web page recommendations using Warp PLS 7.0 and Adobe XD. 100 experimental respondents were obtained from the purposive sampling method. In the process of designing web page recommendations, the crazy 8 design method will be used to sketch design, supervoting to select design recommendations, and usability testing to test prototypes. The results of this study prove that there is a significant influence between visual web page design on customer experience, verbal web page design on customer experience, verbal web page design on buying interest, customer experience on buying interest, visual web page design on buying interest through customer experience. However, there is also an insignificant effect between visual web page design on buying interest, verbal web page design on buying interest through customer experience. The results of testing the prototype obtained an average score of "Very Good" in its usefulness value.
IMPLEMENTATION OF MERDEKA BELAJAR KAMPUS MERDEKA (MBKM) AND MODELING OF QUESTIONNAIRE BASED ON A CASE OF MBKM IN UNIVERSITAS NAHDLATUL ULAMA SURABAYA Rizqi Putri Nourma Budiarti; Rizki Amalia; Umdatus Soleha; Sri Hartatik; Endang Sulistiyani; Khamida Khamida; Hidayatul Khusnah; Riyan Sisiawan; ary andini
Jurnal Bisnis dan Keuangan Vol 7 No 1 (2022): Business and Finance Journal
Publisher : UNUSA Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33086/bfj.v7i1.2576

Abstract

Technological developments in the midst of the covid19 pandemic prompted the enactment of a new era in the world of education, namely Merdeka Learn Campus Merdeka (MBKM) where its implementation encourages universities to remain productive in implementing the tridharma, namely teaching, research, community service. The increase in the implementation of MBKM is an effort to improve the competence of students and lecturers at universities in synergizing with the world of work and the industrial world. In addition, there are 8 MBKM schemes designed to facilitate the implementation of a flexible learning curriculum for students. This study aims to describe implementation modeling and provide an overview of the extent of involvement of lecturers, staff and students in the implementation of MBKM at Universitas Nahdlatul Ulama Surabaya (UNUSA). This study uses a qualitative research design in presenting data where the results clearly show that there is a positive increase in the implementation of MBKM education at UNUSA which is described from the major and minor impact models analyzed through the results of the questionnaire from UNUSA community that is relevant to the suitability of MBKM implementation with the direction of the Ministry of Education and Culture. which is stated in the regulation of the Ministry of Education and Culture no. 20 of 2021. The data used in this study is the result of a survey on the implementation of MBKM on lecturers, staff and student respondents with a total sampling of 220 lecturers, 113 students and 3661 students. The percentage of the results achieved included the major influence of the questionnaire, 36.53% of the lecturer respondents who were divided into 5 response groups, 66.67% of students who were divided into 5 respondents and into 5 response groups 75.45groups% of Educators were divided. The percentage of the results achieved included minor influence from the questionnaire, 36.53% of the lecturer respondents who were divided into 7 response groups, 63.03% students were divided into 4 response groups and 63.64% Educators were divided into 7 response groups.
Gojek VS Grab: Which One Is Better in Creating Customer Satisfaction and Loyalty? Berto Mulia Wibawa; Grisna Anggadwita; Rachma Rizqina Mardhotillah; Syarief Nur Husin; Alyaa Zalfaa Komara Putri; Siska Lusia Putri
Jurnal Bisnis dan Keuangan Vol 7 No 1 (2022): Business and Finance Journal
Publisher : UNUSA Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33086/bfj.v7i1.2607

Abstract

Online ride-hailing is now becoming a popular option for customers to travel worldwide, including for consumers in Indonesia. However, the Covid-19 pandemic caused many force majeure problems for companies serving online ride-hailing services. These situations lead to numerous customer dissatisfaction, low switching cost, and disloyalty for customers to use online ride-hailing services. In particular, this study aims to investigate the comparison of customer satisfaction and loyalty level between Gojek and Grab. This study used the online-survey method with a total sample of 569 usable online responses. The data analysis was carried out by calculating the importance-performance analysis, customer satisfaction index, and customer loyalty index. Our findings illustrate that the competition between two companies is very tight and competitive. Based on service satisfaction, Gojek is slightly better than Grab. Nevertheless, in terms of loyalty, the level of loyalty of Grab consumers is more loyal than Gojek consumers. Hence, instead of competing head to head, it would be more effective for Gojek and Grab to have diverse service strategies to provide more varied benefits to society.
THE EFFECT OF HEALTH PROTOCOL, WORK FROM HOME, INFORMATION TECHNOLOGY SYSTEM AND WORK LIFE BALANCE ON EMPLOYEES’ PERFORMANCE OF BANK INDONESIA REPRESENTATIVE OFFICE IN EAST JAVA PROVINCE Adrian Denar Wahyu Nugraha; Slamet Riyadi; Sunu Priyawan
Jurnal Bisnis dan Keuangan Vol 7 No 1 (2022): Business and Finance Journal
Publisher : UNUSA Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33086/bfj.v7i1.2689

Abstract

This study is to prove and analyze the effect of health protocols, work from home and information technology systems on the work life balance and employee performance at the Bank Indonesia Representative Office in East Java Province. The method used in this study is quantitative and explanatory in nature, namely a study that highlights between variables and tests a hypothesis that has been formulated in the form of causality (influence) that examines the effect (determinant) of one or more independent variables on one or more dependent variables.
INFLUENCE OF E-LEARNING SERVICE QUALITY ON E-LEARNING STUDENT LOYALTY THROUGH E-LEARNING STUDENT SATISFACTION AT UNIVERSITY IN EAST JAVA Sarah Rosa Dayanti; Romi Ilham
Jurnal Bisnis dan Keuangan Vol 7 No 1 (2022): Business and Finance Journal
Publisher : UNUSA Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33086/bfj.v7i1.2708

Abstract

More than one year has passed since the Covid-19 pandemic in Indonesia, which has impacted the distance learning process. E-learning is one of the facilities provided by the University that helps the course of online lectures. This study aims to determine the effect of e-learning service quality on e-learning student loyalty through e-learning student satisfaction. The method used is a quantitative method with data collection, distributing questionnaires to active users of e-learning at universities in East Java. The data were analyzed using WarpPLS 7.0. The results in this study indicate that e-learning service quality affects e-learning student satisfaction and e-learning student loyalty. Likewise, e-learning student satisfaction affects e-learning student loyalty.
EFFECT OF EMPLOYEE SATISFACTION AND EMPLOYEE DISCIPLINE ON EMPLOYEE PERFORMANCE OF PT. MEDIATECH CENTRA FILTER SURABAYA Farah Jihan Nabilah; Sulastri Irbayuni
Jurnal Bisnis dan Keuangan Vol 7 No 1 (2022): Business and Finance Journal
Publisher : UNUSA Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33086/bfj.v7i1.2709

Abstract

This study aims to analyze the gain of progress and achieve goals. Companies need to encourage and monitor employee performance to develop their abilities to the potential. This research is quantitative, with the data used being secondary. The decline in the performance of employees in the production department has an impact on the company because it can hinder the company's filter production, and the company's production targets are not achieved. Human resource management's scope generally discusses human beings' matters, including employee job satisfaction. Employee job satisfaction is a factor that is considered necessary because it can affect the running of the company as a whole. The satisfaction felt by employees at work indicates that employees have feelings of pleasure in carrying out work duties. Job satisfaction is also a positive attitude of employees towards various situations in the workplace. For organizations, employee job satisfaction must receive attention and fulfilment of this is primarily the task of organizational leaders. For employees, job satisfaction is an individual factor, and a means to achieve work productivity. So within the scope of human resource management, job satisfaction factors benefit organizations/companies, employees, and even the community.
THE EFFECT OF SELF-LEADERSHIP, SELF-ABILITY AND RESILIENT ON THE PERFORMANCE OF SURABAYA SATRESKRIM POLICE INVESTIGATORS THROUGH ORGANIZATIONAL COMMITMENTS AS INTERVENING VARIABLES Fitri Purwanto; Siti Mujanah; Sumiati Sumiati
Jurnal Bisnis dan Keuangan Vol 7 No 1 (2022): Business and Finance Journal
Publisher : UNUSA Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33086/bfj.v7i1.2739

Abstract

This study aims to prove and analyze the effect of self-leadership, self-ability and resilient on organizational commitment and performance of the investigators. The sample used is 90 respondents who are investigators in Satreskrim (Criminal Investigation Agency) in Surabaya devision. The data was taken through a Survey technique with a questionnaire instrument and data were analyzed using PLS (Partial Least Square). The results of this study showed that the self-leadership, self-ability and resilient have significant effect on the investigator's commitment and performance, while commitment has a significant effect on investigator performance. This indicates that as an investigator, they must have self-leadership, self-ability, and high resilience, so that they can achieve the targets that have been set
THE EFFECT OF EARNING SURPRISE AND EARNING PER SHARE ON STOCK RETURN Heni Agustina; Rizki Amalia Elfita
Jurnal Bisnis dan Keuangan Vol 7 No 1 (2022): Business and Finance Journal
Publisher : UNUSA Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33086/bfj.v7i1.2740

Abstract

A lot of investors are currently focusing on corporate earnings information, resulting on stock market reacts more strongly to unexpected earnings. The reaction is caused by several factors such as Earning Surprise (ES) and Earning per Share (EPS). Based on these, the research was conducted to find out how ES and EPS affect on stock return of manufacturing companies listed on Indonesia Stock Exchange in 2016-2018. This research is quantitative descriptive with associative research methods. The data used in this research were annual reports of manufacturing companies listed on the Indonesia Stock Exchange (IDX) during the period 2016-2018. Sampling in this research was conducted using a purposive sampling method. The results showed that simultaneusly and partially EPS and ES variables have no effect

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