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Jurnal Mantik

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Published by Institute of Computer Science

ISSN : - EISSN : 26854236 DOI : -

Core Subject : Economy, Science, Education,

Computer Science & IT Economics, Econometrics & Finance Languange, Linguistic, Communication & Media

Jurnal Mantik (Manajemen, Teknologi Informatika dan Komunikasi) is a scientific journal in information systems/informati containing the scientific literature on studies of pure and applied research in information systems/information technology,Comptuer Science and management science and public review of the development of theory, method and applied sciences related to the subject. Jurnal Mantik Penusa is published by Institute of Computer Science (IOCS). Editors invite researchers, practitioners, and students to write scientific developments in fields related to information systems/information technology,Comptuer Science and management science). Jurnal Mantik is issued 4 (FOUR) times a year.

Arjuna Subject : -

Articles 2,196 Documents

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The influence of gamification features, user experience, and e-service quality on Shopee's repurchase intention Rikka Pratiwi Walga; Yuliza Betty Harleni
Jurnal Mantik Vol. 10 No. 1 (2026): May : Manajemen, Teknologi Informatika dan Komunikasi (Mantik)
Publisher : Institute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/mantik.v10i1.7127

The fast growth of e-commerce is making it harder for online marketplaces to keep customers and get them to buy again. Shopee, one of the biggest e-commerce platforms in Indonesia, uses different digital strategies like gamification, improving user experience, and offering good electronic service quality to make customers happier. This study looks at how gamification, user experience, and e-service quality affect the desire to buy again, with customer satisfaction playing a key role in between. The research uses a quantitative method called Structural Equation Modeling – Partial Least Squares (SEM-PLS). Data was gathered from 300 Shopee users in five major cities in Indonesia: Jakarta, Surabaya, Bandung, Medan, and Palembang. The results show that gamification, user experience, and e-service quality all have a positive and significant effect on customer satisfaction. Moreover, customer satisfaction has a positive and significant effect on the intention to buy again and serves as a mediator between the main factors and repurchase intention. These findings highlight the importance of improving user experience and digital service quality to boost customer satisfaction and loyalty on e-commerce platforms

The role of work discipline in enhing lecturer performance in indonesian aviation higher education Dede Ardian
Jurnal Mantik Vol. 10 No. 1 (2026): May : Manajemen, Teknologi Informatika dan Komunikasi (Mantik)
Publisher : Institute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/mantik.v10i1.7132

This research examines the impact of work discipline on the performance of lecturers at the Akademi Penerbang Indonesia (API) Banyuwangi. A quantitative approach was employed, using Partial Least Squares Structural Equation Modeling (PLS-SEM) to evaluate data gathered from 19 lecturers via structured questionnaires. The results indicate that work discipline has a positive and statistically significant effect on lecturer performance. However, the model accounts for only a small fraction of the variance, implying that other factors also influence performance outcomes. These findings highlight the necessity of reinforcing disciplinary practices as part of comprehensive human resource management strategies to improve institutional effectiveness, especially in vocational aviation education.

Determination of motor vehicle taxpayer compliance: the role of tax socialization, tax sanctions, and tax amnesty programs with taxpayer awareness as a moderating variable (Case study of the Cibinong SAMSAT, Bogor Regency) Roby Gusti Listianto; Listya Sugiyarti
Jurnal Mantik Vol. 10 No. 1 (2026): May : Manajemen, Teknologi Informatika dan Komunikasi (Mantik)
Publisher : Institute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/mantik.v10i1.7133

This study aims to examine the effect of tax socialization, tax sanctions, tax amnesty programs, and taxpayer awareness on motor vehicle taxpayer compliance at the Samsat Cibinong Bogor. The sampling method used was random sampling. The data used were primary data collected through questionnaires. 100 questionnaires were processed. And analyzed using SPSS version 30 with validity and reliability test methods, regression analysis, R2 test, f test, and t test. This study used multiple linear regression analysis to test the hypothesis. The results showed that tax socialization, tax sanctions, and tax amnesty programs at the Samsat Cibinong Bogor were categorized as good. The results of partial hypothesis testing proved that tax socialization, tax sanctions, and tax amnesty programs had an effect on motor vehicle taxpayer compliance. In moderation, taxpayer awareness could not mitigate the impact of tax socialization, tax sanctions, and tax amnesty programs on motor vehicle taxpayer compliance at the Samsat Cibinong Bogor

Participatory digital transformation model for MSME financial reporting: integrating PRA and TELOS through SIAPIK in developing economies Ayu Sartika Pane; Puteri Ayu Pratiwi
Jurnal Mantik Vol. 10 No. 1 (2026): May : Manajemen, Teknologi Informatika dan Komunikasi (Mantik)
Publisher : Institute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/mantik.v10i1.7139

The limited adoption of standardized financial reporting among micro, small, and medium enterprises (MSMEs) persists despite the availability of digital accounting tools. Existing studies predominantly focus on technological aspects, while overlooking the gap between system availability and actual user adoption, particularly in micro-scale, craft-based enterprises. This study addresses this gap by examining the role of participatory approaches in facilitating digital financial reporting practices. This research aims to develop and evaluate a participatory digital transformation model by integrating Participatory Rural Appraisal (PRA) and the TELOS feasibility framework in the implementation of the SIAPIK application for MSMEs. A qualitative case study was conducted involving five key stakeholders selected through purposive sampling. Data were collected through in-depth interviews, focus group discussions, and document analysis, and analyzed using thematic coding and triangulation. The findings indicate that MSMEs rely on informal financial practices, including incomplete transaction records and estimation-based decision-making. The application of PRA enhances user engagement and supports the transition from manual to digital bookkeeping. The TELOS analysis shows that while SIAPIK is technically and economically feasible, its effective use depends on continuous mentoring and contextual adaptation. This study contributes by proposing an integrated participatory digital transformation model, highlighting that successful adoption of digital financial systems requires not only technology, but also user-centered facilitation mechanisms.

The influence of hybrid personal interaction and authentic content on customer emotional connection at bt batik trusmi cirebon Pandu Pramudya Raka Pratama; Siska Ernawati Fatimah
Jurnal Mantik Vol. 10 No. 1 (2026): May : Manajemen, Teknologi Informatika dan Komunikasi (Mantik)
Publisher : Institute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/mantik.v10i1.7140

This research sought to examine the influence of Hybrid Personal Interaction and Authentic Content on Customer Emotional Connection at BT Batik Trusmi Cirebon. The increasing integration of offline and digital channels has shifted customer interactions toward a hybrid experience, requiring firms to manage both service encounters and content authenticity simultaneously to maintain psychological bonds. A quantitative method utilizing a causal design was employed, involving 180 respondents selected via purposive sampling who had experienced both physical store visits and digital interactions. Data were analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM). The findings showed that the model had strong explanatory power, with an R2 value of 0.687, meaning that Hybrid Personal Interaction and Authentic Content jointly explained 68.7% of the variance in Emotional Connection. Hybrid Personal Interaction demonstrated a powerful and noteworthy beneficial impact on Emotional Connection (b = 0.792, p < 0.05), making it the dominant predictor. Meanwhile, Authentic Content also had a positive and significant effect (b = 0.094, p < 0.05), although its contribution was relatively smaller. These findings suggested that emotional connections in heritage retail are primarily driven by responsive and empathetic service interactions across hybrid channels, while authentic content strengthens cultural value. This research adds to the relationship marketing literature by incorporating hybridity and authenticity in an omnichannel context

The effect of price-earnings ratio and price-to-book ratio on stock prices in the banking sector on the indonesia stock exchange for the period 2023–2025 Genta Arya Pradana; siti nurhazizah; Mangasi Sinurat; Willy Cahyadi
Jurnal Mantik Vol. 10 No. 1 (2026): May : Manajemen, Teknologi Informatika dan Komunikasi (Mantik)
Publisher : Institute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/mantik.v10i1.7142

This study aims to analyze the influence of corporate fundamentals, proxied by the Price Earning Ratio (PER) and Price to Book Value (PBV), on stock prices in the banking sector listed on the Indonesia Stock Exchange (IDX) for the 2023–2025 period. The research method used is quantitative with a purposive sampling approach, resulting in a sample of 12 banks with a total of 36 panel data observations. Data analysis was performed using panel data regression via Eviews 12 software. Simultaneous testing (F-test) results show that PER and PBV variables collectively have a significant impact on stock prices. Partially (t-test), it was found that PBV has a dominant positive and significant influence, while PER exhibits a significant negative influence on stock prices. The Adjusted R-squared value of 99.32% indicates that stock price variations in the banking sector are almost entirely explained by these two independent variables. These findings suggest that investors in the banking sector prioritize intrinsic equity value (net asset value) as an indicator of investment security over mere earnings multiples expectations. Theoretically, this study reinforces the Signaling Theory by demonstrating that in the banking industry, asset-based information (PBV) provides a more reliable signal of long-term solvency than earnings volatility. However, this study is limited by its specific focus on the KOMPAS 100 index and a relatively short observation period, which may affect the generalizability of the results to smaller or digital-only banks. This study recommends that investors utilize fundamental valuation ratios, particularly PBV, as primary instruments for investment decision-making in the banking sector

Customer satisfaction in the digital era: the effects of augmented reality experience and advertising personalization Muhammad Azriel Akbar; Siska Ernawati Fatimah
Jurnal Mantik Vol. 10 No. 1 (2026): May : Manajemen, Teknologi Informatika dan Komunikasi (Mantik)
Publisher : Institute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/mantik.v10i1.7143

Advances in digital technology have encouraged the beauty industry to develop marketing strategies that focus on consumer experiences and needs. The use of interactive technology and the delivery of advertisements tailored to consumer interests can increase the ease of shopping as well as customer satisfaction in purchasing skin care products. This study uses a quantitative approach with a survey method. Data was collected through the distribution of questionnaires to 240 respondents who are active users of local brand skin care products Glad2Glow in the city of Cirebon. The sampling technique was carried out using purposive sampling. Data analysis was conducted using variance-based structural equation modeling methods to test the influence of augmented reality experience and advertising personalization on customer satisfaction. The results of the analysis show that augmented reality experiences have a positive and significant effect on customer satisfaction. In addition, advertising personalization also has a positive and significant influence on customer satisfaction. Together, these two independent variables are able to explain most of the variation in customer satisfaction levels. Engaging digital experiences and the delivery of ads that are relevant to consumer needs play an important role in improving customer satisfaction. Therefore, companies need to develop digital marketing strategies that focus on experience, message relevance, and long-term relationships with consumers. This approach is expected to be able to increase brand competitiveness and support business sustainability in the increasingly competitive national and regional digital market on a sustainable basis

The mediating role of customer satisfaction in the relationship between product quality, brand image, and brand loyalty: A study of Eiger outdoor gear Rista Nabilluziyah; Saino Saino
Jurnal Mantik Vol. 10 No. 1 (2026): May : Manajemen, Teknologi Informatika dan Komunikasi (Mantik)
Publisher : Institute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/mantik.v10i1.7153

This study examines how product quality and brand image influence consumer loyalty toward outdoor products, with consumer satisfaction serving as a mediating variable. The study is motivated by the rapid growth of the outdoor product market driven by healthy lifestyle trends, and it also responds to previous research findings that remain inconsistent within the context of the outdoor equipment industry. The research method employed a quantitative causal design using purposive sampling of 140 students who use Eiger products at Surabaya State University, Airlangga University, and the Institute of Technology 10 November, following prior validation and reliability testing of the instrument on 30 samples. The data was then analyzed using descriptive and inferential statistics in SmartPLS 4. The results indicate that product quality and brand image have a positive and significant influence on loyalty, with consumer satisfaction acting as a partial mediator. These findings clarify the mechanism by which loyalty does not form automatically without user satisfaction. This finding confirms that companies cannot rely solely on quality and brand image but must also generate genuine satisfaction as the key to achieving loyalty. Therefore, Eiger needs to align its brand reputation with actual performance in the field to meet the specific expectations of its critical student consumers

Website usability and purchase intention among generation z users in fashion e-commerce: the mediating role of user satisfaction Anita Safitri
Jurnal Mantik Vol. 10 No. 1 (2026): May : Manajemen, Teknologi Informatika dan Komunikasi (Mantik)
Publisher : Institute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/mantik.v10i1.7159

This study examines the relationship between website usability and purchase intention within the population of Generation Z consumers engaged with fashion e-commerce platforms, with user satisfaction as a mediating variable. A quantitative approach was employed using a survey of 198 Generation Z users with experience in fashion e-commerce. Website usability was measured using the WEBUSE framework, and data were analyzed using Partial Least Squares–Structural Equation Modeling (PLS-SEM). Findings demonstrate that navigation and links, as well as user interface design, have significant positive effects on both user satisfaction and purchase intention. In contrast, content, organization and readability, and performance and effectiveness do not have significant effects. Furthermore, user satisfaction does not significantly influence purchase intention, indicating that Generation Z users may place greater emphasis on specific usability features than overall satisfaction in making purchase decisions. Mediation analysis reveals that user satisfaction has a limited mediating role. These findings highlight the importance of optimizing navigation and interface design to enhance user experience and increase purchase intention. This study contributes to the literature by showing that purchase intention among Generation Z is more strongly influenced by specific usability dimensions than overall satisfaction

Determinants of tax avoidance in consumer non-cyclical companies: evidence from Indonesia Amelia Maria Rosa d. L. M; Febriana Louw
Jurnal Mantik Vol. 10 No. 1 (2026): May : Manajemen, Teknologi Informatika dan Komunikasi (Mantik)
Publisher : Institute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/mantik.v10i1.7168

This study examined the effect of managerial ownership, sales growth, capital intensity, and independent commissioners on tax avoidance in consumer non-cyclical companies listed on the Indonesia Stock Exchange during the 2021–2024 period. A quantitative approach was employed using secondary data obtained from annual financial reports. The sample consisted of 29 companies with 86 observations selected through purposive sampling. Data were analyzed using multiple linear regression. The results showed that managerial ownership had a negative and significant effect on tax avoidance, while sales growth had a positive and significant effect. In contrast, capital intensity and independent commissioners did not have a significant effect. The adjusted R-square value of 9.4% indicated that most of the variation in tax avoidance was explained by factors outside the model. These findings suggest that internal firm characteristics, particularly ownership structure and firm growth, play a more dominant role than governance mechanisms in influencing tax avoidance behavior. This study contributes by providing recent empirical evidence in the post-pandemic period and offers insights for improving corporate governance and tax compliance strategies.

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Contact Name HENGKI TAMANDO SIHOTANG

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Editorial Address Perumahan Romeby Lestari Blok C, No C14 Deliserdang, Sumatera Utara, Indonesia

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Contact Name
HENGKI TAMANDO SIHOTANG

Contact Email
hengki_tamando@yahoo.com

Phone
-

Journal Mail Official
editor.mantik@iocscience.org

Editorial Address
Perumahan Romeby Lestari Blok C, No C14 Deliserdang, Sumatera Utara, Indonesia

Location
Unknown,

Unknown

INDONESIA