cover
Contact Name
I Made Wira Dharma
Contact Email
wiradharma@undiknas.ac.id
Phone
-
Journal Mail Official
wiradharma@undiknas.ac.id
Editorial Address
-
Location
Kota denpasar,
Bali
INDONESIA
Jurnal Manajemen Bisnis
ISSN : 18298486     EISSN : 26859823     DOI : 10.38043
Core Subject : Economy, Science,
Jurnal Manajemen Bisnis dengan pissn 1829-8486 adalah publikasi ilmiah yang diterbitkan oleh Program Studi Magister Manajemen Pascasarjana Universitas Pendidikan Nasional. Jurnal ini diterbitkan dengan maksud utama mendiseminasi artikel ilmiah baik berupa hasil penelitian maupun telaah literatur (setara dengan hasil penelitian) dibidang manajemen dan bisnis. Jurnal Manajemen dan Bisnis menerima artikel (yang tidak dipublikasikan dalam jurnal lain) di bidang manajemen sumber daya manusia, manajemen pemasaran, manajemen keuangan dan perbankan, manajemen kesehatan dan rumah sakit, manajemen kewirausahaan dan bisnis, manajemen strategi, bisnis digital.
Arjuna Subject : -
Articles 289 Documents
Competency, Organizational Health, Job Career, Job Performance And Employees Turnover I Made Hadi Purnantara; Gede Sri Darma
Jurnal Manajemen dan Bisnis Vol 12 No 2 (2015)
Publisher : Universitas Pendidikan Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (469.721 KB) | DOI: 10.38043/jmb.v12i2.297

Abstract

This research objective is investigate the influences among competency,organizational hygiene factor, career scaffold, employees’ job performance and employees’turnover intentions in The Seminyak Beach Resort & Spa. A survey was conducted among asample of 242 employees at the Seminyak Beach Resort & Spa through purposive sampledwith bipolar adjective scale questionnaire but only 189 qualified respondent data could betabulated, those were analyzed using Structural Equation Modeling via AMOS 22.0.According the result of the analysis, competency had positive and significantinfluence toward employees’ job performance (? = 0,228, CR = 2,759, ? =0,006) but it hadnegative influence toward career scaffold (? = -0,141, CR = -2,123, ? =0,034). Otherwise,organizational hygiene factor able to give positive influence toward career scaffold (? =0,840, CR =8,705, ? =***) and employees’ job performance (? = 0,206, CR =1,133, ? =0,257) but it had negative influence on employees’ turnover intentions (? = -0,162, CR = -0,914, ? =0,361). Also career scaffold as intervening variable able to give positive andsignificant influence for both employees’ job performance (? = 0,555, CR =2,919, ? =0,004)and employees’ turnover intentions (? = 0,605, CR =2,938, ? =0,003). In the meantime,employees’ job performance had positive and significant influence toward employees’turnover intentions (? = 0,492, CR =3,516, ? =***).The Research limitations/implications – Limitations in this research showed otheroutside factor still giving influence and it might be able to add more variables for nextresearch. Practical implications – The findings provide for a better understanding of howorganizational hygiene factor can control employees’ turnover intention and it as a trigger toboost employees’ job performance through career scaffold.Keyword : Competency, Organizational Hygiene Factor, Career Scaffold, Employees’ JobPerformance And Employees’ Turnover Intentions
Corporate Governance, Earnings Management dan Kinerja Perbankan di Indonesia Made Ratih Baskaraningrum
Jurnal Manajemen dan Bisnis Vol 16 No 1 (2019)
Publisher : Universitas Pendidikan Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (278.929 KB) | DOI: 10.38043/jmb.v16i1.2020

Abstract

ABSTRACT            The purpose of this research is to investigate the concept of the importance of the role of good corporate governance in the banking industry in Indonesia. Specifically, this study intends to examine whether good corporate governance plays a role in improving company performance, especially by limiting earnings management practices. This study focuses on banking companies in Indonesia that are listed on the Indonesia Stock Exchange (IDX). Determination of company samples in this study was carried out by purposive sampling method, with the criteria of banking companies listed on the Indonesia Stock Exchange during the 2014-2016 period. The data collection method used in this study was the method of documentation study. The data analysis method used is Path Analysis.The results of the Square Multiple Correlation for earnings management amounted to 0.795 and banking performance was 0.860, so for earnings management variables influenced by managerial ownership, institutional ownership, the size of the independent board of commissioners, the audit committee amounted to 79.5%. While banking performance variables are influenced by managerial ownership, institutional ownership, board of commissioners size, the proportion of independent commissioners, audit committees and earnings management is 86%. Empirical benefits in research are about the application of corporate governance, earnings management and financial performance in the banking industry in Indonesia. The practical benefits in this study can provide benefits for companies in the application of appropriate corporate governance and benefits for investors who invest their capital in the company and can also be taken into consideration for companies to reduce profit management in the company so as to improve banking performance in Indonesia.
EVALUASI IMPLEMENTASI STANDAR PELAYANAN MINIMAL PADA PELAYANAN KESEHATAN DI INSTALASI RAWAT JALAN RUMAH SAKIT UMUM DAERAH KABUPATEN KLUNGKUNG TAHUN 2014 I Nyoman Mudia
Jurnal Manajemen dan Bisnis Vol 11 No 2 (2014)
Publisher : Universitas Pendidikan Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (193.085 KB) | DOI: 10.38043/jmb.v11i2.279

Abstract

Implementation of Minimum Service Standards (MSS) on health care in the hospitalis one of the efforts to improve public services in the field of health. SPM implementation aimsto improve the quality of health care services to the user community hospital. This study aimsto gain an overview of: 1) Implementation of SPM on health care in the Hospital OutpatientInstallation Klungkung, which include; types of doctors serving in the Polyclinic, the type ofservice in the installation jawlan Rawat, hours of service, long waiting time danpelayanantuberculosis services, 2) constraints or barriers to implementation of SPM in the hospital and3) Position the Klungkung regency government in the application of SPM in KlungkungHospitalThis study used qualitative methods, data collection techniques such as observation,interview and documentation. The data analysis technique used is descriptive analysis, whilechecking the validity of the data was done by using triangulation. Determination of informantsdone by the key person.The results showed that: 1) Implementation of MSS services in the Installationkesehaatn Hospital Outpatient Klungkung not optimal, 2) constraints or barriers encounteredin the application of SPM in Klungkung Hospital, among others, the lack of specialistpersonnel and facilities and equipment in the application of SPM still less, 3) The position ofthe Government in the application of SPM Kabuipaten Klungkung Klungkung DistrictHospital, as well as the owner and holder of the policy, as well as facilitators and evaluators.Suggestion to note are: 1) Increased commitment to pursue the application of SPMwith the addition of specialist doctors, 2) an increase in the application of SPM with regardstandards in service to the community.Keywords: Minimum Service Standards, Quality of public services & satisfaction indexcustomers.
Human Resource Development Model Based on Local Wisdom Tri Kaya Parisudha in Dealing with Globalization I Ketut Marta Atmaja
Jurnal Manajemen dan Bisnis Vol 15 No 3 (2018)
Publisher : Universitas Pendidikan Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (742.186 KB) | DOI: 10.38043/jmb.v15i3.609

Abstract

ABSTRACTThis study aims to determine the model of human resource development based on local wisdom with good ethics in the Hindu religion (Vedas) in life and in society (Tri Kaya Parisudha) in the face of globalization. The development of human resource as a process to cultures country is purposed to increase the quality of Balinese people who’s mastered the knowledge, skill, competence and concept which are appropriate to the recent development of science and technology. The concept which is required in this century, such as the competenceconcept to look forward, the concept of quality and wealthy, and the concept of change which have to be appropriate to the society’s values. The human resource is developed based on an assumption that every human has a potential resource which its border cannot be determined easily. Therefore, the human isthe most important as the subject and more than other elements to reach a certain goal. The development ofhuman resource is also as an effort to increase human’s technical competence, theoretical competence, conceptual competence, as well as personal attitude which is appropriate to the needs of a profession and position througheducation.Education based on local wisdom can be used as a media to conserve the potency of every region. The potency of a region is a potency of specific resource which is owned by a certain region, moreover, it can be a precious contribution to the regional activities in developing human resource in the international level. Furthermore, the students in Bali required to use Tri Kaya Parisudha as the reference to guide their competence to be a great human resource for Indonesian Country.This reserach has links to results with theoretical implications and practical implications for school management and a model of human resource development with proper and correct local wisdom in educational how to practice Hinduism in life and in society. Research this limitation still needs improvement, research is still needed to make other research in subsequent research. Globalization of global uniqueness, which together challenges and reforms the community, especially in the form of a modern state.
SERVICE QUALITY, CUSTOMER SATISFACTION, CUSTOMER LOYALTY AND WORD OF MOUTH AT PT. VILLA MITRA SEHATI BADUNG George Elvis Ludji Koro
Jurnal Manajemen dan Bisnis Vol 11 No 1 (2014)
Publisher : Universitas Pendidikan Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (141.296 KB) | DOI: 10.38043/jmb.v11i1.263

Abstract

The purpose of this study were 1) to determine and analyze the effect of the Increasingcompetition and customers are more selective and knowledgeable require service providers toconstantly improve the quality of service. In order to improve the quality of care, it must firstbe known whether the service provided to customers had been in accordance with customerexpectations or not.The problem in this study are: The main problem as an institution that services manyof its competitors is the service provided consumer expectations if it is appropriate or not?,While the purpose of this research is to improve service quality, customer satisfaction customerloyalty in order to create word of mouth is positive. From the analysis of the data using a SEManalysis showed that the relationship between the variables affect each other positively andsignificantly.Keywords: Quality of Service, Customer Satisfaction, Customer Loyalty and Word Of Mouth
Dampak Penerapan Absensi Fingerprint Terhadap Implementasi Fungsi Manajemen dan Kinerja I Wayan Sari; Ida Bagus Raka Suardana
Jurnal Manajemen dan Bisnis Vol 14 No 2 (2017)
Publisher : Universitas Pendidikan Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (132.999 KB) | DOI: 10.38043/jmb.v14i2.346

Abstract

ABSTRACTThe aim of this study are 1) to determine the influence of absensi fingerprint to the planning. 2) To determine the influence of absensi fingerprint to organizing. 3) To determine the influence of absensi fingerprint to actuting. 4) To determine of absensi fingerprint to controlling. 5) To determine of absensi fingerprint to employe performance.The result of this research are 1) the influence of fingerprint variabel to the planning is positive significan. 2) The influence of fingerprint variabel to the organizing is positive significan. 3) The influence of fingerprint variabel to the actuating is positif significan. 4) The influence of fingerprint variabel to the controlling is positif significan. 5) The influence of fingerprint variabel to the employe performance is positifsignifican.The researcher recommendation to the Puskesmas sidemen which become research location are to Puskesmas Sidemen?Leader to incrise absensi fingerprint program to mantanance employe performance by crosscek absensi date every week. Biside those one the result of this research have beenuse to base on future research. This reaserch use kwalitatif and kwantitatifmethode by survey and get from all Puskesmas sidemen employ by give them instrument reaserch (quisioner) and take from Puskesmas Sidemen regulation.Data analyse use PLS (Partial Least Square) who isnot use distrubusi normal date.
Training Driver Go-Jek Indonesia Guna Meningkatkan Kualitas Pelayanan Lyris Lyris; A.A.N. Oka Suryadinatha Gorda
Jurnal Manajemen dan Bisnis Vol 13 No 1 (2016)
Publisher : Universitas Pendidikan Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (308.88 KB) | DOI: 10.38043/jmb.v13i1.317

Abstract

This study aims is to determine how training process in PT. GO-JEK Indonesia, to seehow effective is the training maintaining the quality of service, and also providing analternative of training program that appropriate. This research is descriptive research withqualitative methods. Data were obtained by interview, observation, and documentation fromGO-JEK’s driver and consumers who’s used GO-JEK.Training process of GO-JEK’s driver can be divided into two phases, it is SOPtraining and defensive riding training. Based on the results of the evaluation carried out byusing Kirkpatrick’s evaluation model, the conclusion is SOP training not effective enough tomaintain the quality of service if viewed from the perspective of the drivers. While defensiveriding training is effective enough in maintaining the quality of service if viewed from theperspective of the drivers.From the discussion, it was concluded that the SOP training has not been sufficientlyeffective, that’s why make a alternative training model is needed. The alternative trainingmodels are change the location training, number of trainees, and make the program moreinteresting, create a quis in the end of the program, making a program that reminding aboutthe rules in GO-JEK, and create a system where management conduct surveillance.Keywords: training, evaluation, Kirkpatrick
Menguji Ketajaman Implementasi E-Commerce Dalam Penjualan Kamar Hotel di Bali Ni Made Widani; Agus Putu Abiyasa; Gede Sri Darma
Jurnal Manajemen dan Bisnis Vol 16 No 2 (2019)
Publisher : Universitas Pendidikan Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (232.907 KB) | DOI: 10.38043/jmb.v16i2.2042

Abstract

ABSTRACTThe concept of a market provider of room rentals or residential units using online networking information technology systems to increase the hotel revenue & also effective strategy to comfit offline strategy in the hotel industry. It is still unclear whether the implementation of e-commerce are work in all hotel strategy in the develop hotel revenue in the hotel industry. The purpose of this study is to analyze the fenomena average rooms rate (ARR) in Holiday Inn Express Bali which using standard operation procedure worldwide, International Hotel Group (IHG) which compare than other country still low especially in Asia Pacific area while location wise and company strategy is part of the factor issues & also price war happen in Bali market which need government policies in addressing the development of the hotel industry. This research used qualitative method that is constructive with literature review and documentation as the premier data source. The results of the study cover the advantages and disadvantages of the existence of online market places for Holiday Inn Express in Bali especially and in the hotel industry generally. This research of e-commerce is contributes to the hotel industry to generate & develop the revenue. To maximize the online source in generate revenue the hotel strategy need to hire special person incharge to taking care the tasking of online market needs to bush the hotel occupancy and also yielding with average room rate, while standardization of the quality of rooms or residences are also the important leased needs to be done to ensure the quality of the products and services offer as well, especially in online market place. Further studies can be conducted to analyze the sales & marketing strategy using e-commerce (online travel agents) which hotel should always pro active to make special offer to genereate last minute booking base on occupancy daily facing & at least one or two week  before promotion progress and also advance purchace strategy like minimum 6 months booking costumer will get special rate, rooms inventory monitor and maintain good communication with maintain relationship by consider their production ( like review top 10 production in a month) will feel the appreciation from all online agents partner are the best strategy to achieve company expectation.
STRATEGI DIFERENSIASI PRODUK DAN JASA DI INDUSTRI DIGITAL PRINT Made Bayu Krisnamurti; Gede Sri Darma
Jurnal Manajemen dan Bisnis Vol 12 No 1 (2015)
Publisher : Universitas Pendidikan Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (251.75 KB) | DOI: 10.38043/jmb.v12i1.289

Abstract

analyse the differentiation strategy of Products and Services in the DigitalPrint Industries Denpasar. Increasing number of businesses Digital Print makes each companyrequires differentiation of products and services as their business differentiator. Increasingnumber of players and strategies tendency to slam the price makes this Industry almost cometo red ocean bussiness that would endanger the existence of the industry itself.This study analyzing qualitative data from the company of Digital Print which isconsidering quite strong, aggressive and survive in the competition. There are several playersin the industry in Denpasar where researchers perform data collection and analysis. Theselection of two company hat described in Results were based on data collectionfromsuppliersof Machinery and Raw Materials that’s conducted by researchers. Both are rated have thedifferent characteristics and both leading the industrial marketin Denpasar Digital Print withmore than sixty percent market share.In this Study the mentioned two Companies have specific characteristic to face thecompetition, survive and win the competition. One company has numbers of outlets, long outletworking hours, and price leadership. This company is still making an investment of newproduction machinestobust the image ofits business. Other companies choose to stay focusonspecific consumer segments, with a premium quality. This company is usinga good partnershipstrategy with the corpotate customer. Thi scompany continue to invest the latest productionmachines to create advantages compared to its competitors and promote quality productsandgoodservicesfor his market segments. SWOT analysisis used to analyze the DifferentiationStrategy of Products and Services in accordance with their strengths, weaknesses,Opportunityand Threats that are owned by their respective companies. Summary of Product and ServicesDifferentiation Strategy were used by the two companies later in the analysis compared withexisting theories of Differentiation Products and Services.Keywords: Digital Print, Differentiation Strategy of Products and Services.
Budaya Organisasi, Pengembangan Karir, Job Insecurity Terhadap Organisational Citizenship Behaviour Dengan Komitmen Organisasional Sebagai Variabel Intervening Ni Luh Putu Krishna Udayani; Ni Nyoman Sunariani
Jurnal Manajemen dan Bisnis Vol 15 No 2 (2018)
Publisher : Universitas Pendidikan Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (638.309 KB) | DOI: 10.38043/jmb.v15i2.599

Abstract

ABSTRACTResearch conducted at Hotel The Samaya Ubud Bali aims to determine the influence of organizational culture on organizational commitment. To determine the effect of career development on organizational commitment. To know the influence of job insecurity on organizational commitment. To know the effect of organizational commitment to OCB. To know the effect of organization culture to OCB. To identify the influence of career development on OCB. To know the influence of job insecurity on OCB. Data collection using questionnaire. Sampling technique using non probability sampling with sample saturated as many as 130 respondents. Data analysis technique used in this research is by using SEM (Structural Equation Modeling) with program of AMOS for Windows version 22. The result of research shows the influence of latent variable organizational culture (X1) to the latent variable organizational commitment (Y1) is positively significant. The influence of latent variable career development (X2) on the latent variable organizational commitment (Y1) is positively significant. The influence of latent variable Job Insecurity (X3) to the latent variable organizational commitment (Y1) is negatively significant. The influence of the latent variable organizational commitment (Y1) to the latent variable OCB (Y2) is positively significant. The influence of latent variable culture organization (X1) to latent variable OCB (Y2) is positively significant. The influence of latent variable career development (X2) on OCB latent variable (Y2) is positively significant. The influence of latent variable job insecurity (X3) to the latent variable OCB (Y2) is negatively significant.